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Liverpool, L25
3/5, 6 Reviews
50% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
33% letting fee satisfaction
Latest Reviews
Appalling customer service
Not to be recommended
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 33% | £450 | £525 |
Address
Martin & Co
58 Allerton Road, Liverpool, Merseyside
L25 7RG
0151 428 6922
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Martin & Co Branches (View All 220)
Would definitely recommend.A ...
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5 Star Review
By : 'Nicola'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : L25
23 Dec 2022
People found this helpful0
Would definitely recommend. A massive Thanks to Janice and Abby who made a very difficult time for us as stress free as possible. They were knowledgable on selling a shared ownership property and liaised with Riverside through the process and kept us fully up to date. The property sold quickly ... Read Full Review
Comments (0)
Would definitely recommend.
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Nicola Dunn said about Martin & Co
Services : Sales( As a Vendor )Date: 23rd Dec 2022
Would definitely recommend.
A massive Thanks to Janice and Abby who made a very difficult time for us as stress free as possible.
They were knowledgable on selling a shared ownership property and liaised with Riverside through the process and kept us fully up to date.
The property sold quickly and we achieved over the asking price.
The UK's Largest Customer Review Website for the Property Industry
Would definitely recommend.A ...
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5 Star Review
By : 'Nicola'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : L25
23 Dec 2022
People found this helpful0
Would definitely recommend. A massive Thanks to Janice and Abby who made a very difficult time for us as stress free as possible. They were knowledgable on selling a shared ownership property and liaised with Riverside through the process and kept us fully up to date. The property sold quickly ... Read Full Review
Comments (0)Would definitely recommend.
Was this helpful?:
Nicola Dunn said about Martin & Co
Services : Sales( As a Vendor )Date: 23rd Dec 2022
Would definitely recommend.
A massive Thanks to Janice and Abby who made a very difficult time for us as stress free as possible.
They were knowledgable on selling a shared ownership property and liaised with Riverside through the process and kept us fully up to date.
The property sold quickly and we achieved over the asking price.
The UK's Largest Customer Review Website for the Property Industry
Would definitely ...
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5 Star Review
By : 'Rachael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L26
13 Jan 2021
People found this helpful0
Would like to leave a review for Martin & Co I am very pleased with how efficient and helpful Louise was helping me every step of the way to renting my new home. Lovely person very helpful would definitely... Read Full Review
Comments (0)Would like to leave a review for Martin & Co
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Rachael said about Martin & Co
Services : Letting( As a Tenant )Date: 13th Jan 2021
Would like to leave a review for Martin & Co
I am very pleased with how efficient and helpful Louise was helping me every step of the way to renting my new home. Lovely person very helpful would definitely recommend.
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Hugely ...
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1 Star Review
By : 'Crosby'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : L23
4 Jun 2018
People found this helpful1
Martin & Co in Allerton took over management of the property that we were renting in Crosby (L23) earlier this year. At this time we were looking to upsize and became aware that a larger flat in the property was available as our neighbour was vacating. We contacted the landlord and he advised... Read Full Review
Comments on Agent Fees
Expensive. This would have been £300 to move in. The agent we eventually went with charged £40 to reference two of us. They trade as OpenRent.
Comments (0)Martin & Co in Allerton took over management of the property that we were renting in Crosby (L23) earlier this year. At this time we were looking to upsize and became aware that a larger flat in the property was available as our neighbour was vacating.
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Crosby said about Martin & Co
Services : Letting( As a Tenant )Date: 3rd Jun 2018
Martin & Co in Allerton took over management of the property that we were renting in Crosby (L23) earlier this year. At this time we were looking to upsize and became aware that a larger flat in the property was available as our neighbour was vacating.
We contacted the landlord and he advised that all enquiries must now go through the agency.
We were not aware of this as they had not made us aware that they had taken over the management of the property.
They pencilled us in for a viewing and I questioned the fee structure. These fees were expensive. £250 for referencing and £50 to check-in for us to move to the flat upstairs. We had been fully vetted for our current property, paid all fees at the time and there was no change in our circumstances.
Basically, as it would mean us not moving out and them/the landlord not losing out on revenue and because we had been good tenants, we did not expect to need to pay fees. I was assured that this would be looked into and they would come back to us.
I sent an e-mail to confirm that I was expecting this information before committing to the viewing. I sent another e-mail four days later (a couple of days before the viewing) and nobody came back to me.
Eventually I called to be told that I had been made aware that the fees would apply in the first instance. This was not true. I explained that we would not go ahead with the viewing and it was cancelled.
I contacted the landlord and he intervened and they offered to halve the fees. We agreed to view the flat above us but by the time the viewing came around, the flat had gone. Nicely played by them.
We chose to move out at the end of our 12 month tenancy. We were already upsizing and sceptical of having our property managed by people that did not respond to our messages.
Cleaned the flat, made it perfect and attended the check out meeting. Gave them their keys and they had no issues with the property.
20 days later I contacted them to chase up my deposit. I was informed that the person responsible was out of the office but would come back to me later that day. They did not. They didn't come back the next day. I called the following day and was informed un-politely that they did not know why I was contacting them when the landlord deals with this.
I contacted our former landlord. He did not know that we had moved out of the property and did not know that he needed to release our deposit. He did that promptly when we intervened.
I called the agency and questioned this and their attitude. They claimed to have sent the landlord a check-out document. I will never know whether this actually was the case but the service was poor. I could still be waiting for the deposit now had I not intervened.
These guys tried to fleece us and we may still be living in the building if they hadn't.
I note that the property is still vacant (moved out approx two months ago), so they could be costing the landlord a few quid as well!
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Appalling customer ...
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1 Star Review
By : 'Appalling'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : L23
6 Apr 2018
People found this helpful0
If i was a landlord wishing to use the services of this agent then I would be very concerned. The staff are incompetent and inefficient.They do not keep in contact with prospective tenants and leave you chasing information all the time. I am a landlord of multiple properties and would be... Read Full Review
Comments on Agent Fees
Fees are acceptable if they kept in touch with clients.
Comments (0)If i was a landlord wishing to use the services of this agent then I would be very concerned.
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Appalling customer service said about Martin & Co
Services : Letting( As a Prospective Landlord/Tenant )Date: 5th Apr 2018
If i was a landlord wishing to use the services of this agent then I would be very concerned.
The staff are incompetent and inefficient.They do not keep in contact with prospective tenants and leave you chasing information all the time.
I am a landlord of multiple properties and would be extremely unhappy if my agent achieved this very low level of service.
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Just generally disgusted with ...
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1 Star Review
By : 'Not'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : L25
23 Jan 2017
People found this helpful5
Just generally disgusted with this agent- incompetent, rude, disrespectful. E.g. Boiler broke often and gas engineer wrote 2 or more reports advising new boiler was needed but agent did not act on it. Too many problems to list here. I would never recommend this agent for letting and neither would... Read Full Review
Comments (0)Was this helpful?:
Not to be recommended said about Martin & Co
Services : Letting( As a Tenant )Date: 23rd Jan 2017
Just generally disgusted with this agent- incompetent, rude, disrespectful. E.g. Boiler broke often and gas engineer wrote 2 or more reports advising new boiler was needed but agent did not act on it. Too many problems to list here. I would never recommend this agent for letting and neither would any of my neighbours.
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