Martin &co tried to charge us a ridiculous amount (TOTAL £2,128.80) and our deposit for the general wear and tear, they also tried to charge us redecoration costs. (We maintained the house well, cleaned everything properly w/o any breakage, handed over to them as it was... Read Full Review

We never dealt with a company that is so unprofessional, disappointing. We moved to one of their property in Nottingham on Dec 2nd 2019 where we moved from London,with our 2.6 years old kid. On the very first day we found the Heater in reception room is uncontrollable, found some other major... Read Full Review

Poor customer service! Totally unprofessional and inadequate service, me and my partner drove over one hour in to Nottingham city centre having booked a house viewing with Martin and Co For 4.45pm and were advised we would be shown around the property by Tracy Egginton. We were very much... Read Full Review

Even from the very beggining, they were completely incompetent. Showing up late for the viewing and not know what comes with the flat. They have continued to be utterly useless throughout my stay and I dread to think what will happen when I decide to leave. Communication is poor, service is even... Read Full Review

When I first moved into my flat, they were two weeks late to deliver and would not provide a solution about accommodation, although I explained I had to leave my previous flat and I would be homeless. With anything that went wrong in the flat, they were reluctant to send an engineer around and... Read Full Review

Terrible service over priced. They are slow to reply for example I have been waiting 3 months to get access to a meter reading. They are also expensive charging ridiculous fees for contracts and references. AVOID THEM AT A... Read Full Review

Avoid Martin and Co like the plague. Wouldn't let us sign the contract or pay the deposit til move-in day, and when the day came, wouldn't let us move for 3-4 weeks, no compensation, no place to live in the interim, just sorry, you're homeless now. No apologies, rude staff, zero communication, took ... Read Full Review

Very good service from Ian and team - efficient, professional and good valued support on closing a property sale for us and excellent previous work managing the... Read Full Review

The worst estate agent i have ever dealt with. They are unreliable, slow, and damn right rude. Do not reccomend to anyone. Unless you want months of chasing them up to... Read Full Review

Failed to fix maintenance issues tried to steal our deposit had to go through TDS as they were claiming 400 of it they got 40 instead bunch of manipulating nasty monkeys in suits. Terrible rude staff throughout should be investigated by watch... Read Full Review

Quite possibly the worst agents we have ever been with! Tried to retain deposit for absolutely nothing and were rude, nasty and obstructive during our time trying to have our deposit returned. Returned about a quarter of it after some chasing, and we had to go through the ombudsman in order to... Read Full Review

Totally rubbish customer service would never use again martin crown the director has no manors at all he needs to learn some people... Read Full Review

As a landlord of a student property I have just been awarded compensation from Martin and Co, Nottingham for their failings in managing my property..I had excellent tenants .there are too many complaints about this company to list, in my opinion they are incompetents hiding behind the franchise... Read Full Review

Incompetent, unprofessional, rude, arrogant, useless...etc etc etc I cannot believe that an agent like this is still in business. We had to go to the deposit adjudicator to get our deposit back, and Martin and Co lied through their teeth about the state of the property and said that they had never... Read Full Review

Terrible terrible terrible..... will never ever use them again. greedy agent & greedy landlords. Avoid them at all cost. They send me a bill for 160+vat for general cleaning when The only thing I forgot to clean is the spider-web on the ceiling when I asked for the breakdown of this bill they... Read Full Review

Never go for this agent !!!...........misleading agency ........ They dont take any action for emergency maintainace ......very rude behaviour.........inconsistent statement during check in and check out......do not treat the tenant as customer..........100% pro-landlord......dont give proper... Read Full Review

Extremely poor communication and customer service. The staff were all whispering whilst I went into the branch alone to sign my contract making me feel highly uncomfortable and intimidated. They hardly ever reply to my emails. Sarcastic and rude over the phone. They even sent me a letter through... Read Full Review

Nottingham branch, full complete money grabbing idiots, communication rubbish, a couple of exceptions but most of the staff are rude, they don't get back to you about things for days, tried to take too much money from me at the start, promised to let me know about flat inspection and didn't, just ... Read Full Review

SO UNORGANISED, CONTRACT WAS AWFULL, SAID THEY TRIED TO CONTACT US BUT THEY DIDNT, WHEN PAYING FOR FIRST MONTHS RENT ASKED FOR MORE MONEY THAN IT ACTUALLY WAS, OVERCHARGED ME, HONESTLY WORST COMPANY IVE EVER DEALT WITH. WOULD RECOMMEND IT TO MY DEAD... Read Full Review

We took a property with Martin n Co and we had nothing but trouble, they originally told us that we should be moved into the property on the 6th of Jan, however we moved in on the 9th and had to pay for hotels for 3 days. Throughout the year , there were poor when communicating with us, and also... Read Full Review