Before you let their properties they are great....when the time comes to move out they are horrible. It is almost impossible the get money that they have to refund you back....we had to call them everyday for almost a month and after that they even managed to tranfer the money to the wrong account... Read Full Review

I would never again rent from anyone who used this company. They changed my rent from what it was on the original listing to start with but as it was only £5 difference I didn't question it. On moving in day the person doing sign in knew nothing about the flat, I had no idea how... Read Full Review

You're only good for them while you keep paying. After it's just about the scamming scheme to rip you off. My case is a prime example of that. We've been with them for well over a year as tenants. Always paid on time, never had much of an issue apart from a few minor repairs that... Read Full Review

Absolutely awful, couldn't be more things wrong with the flat I am renting and they really don't care or seem to have any interest in resolving the matters. The Dishwasher and Washing Machine both stink, meaning my clothes smell the same and I have a dishwasher I can't use that fills the living... Read Full Review

GREAT. i have recently moved with Martin and co. i had a few issues regarding my move-in process which the staff at martin and co helped with all the way and they were very accommodating. some agents can be rather pushy and not really help you find what your looking for but martin and co were very... Read Full Review

My partner and I have been tenants in a flat managed by Martin & Co for the past year and overall have been very unimpressed. We signed for the flat on the condition that the bathroom was repainted, they said this was fine and I arranged a date a few weeks ahead to get the keys. I was moving... Read Full Review

Awful company, wouldn't advise any students to use them. Didn't tell us the correct information when viewing the house and due to this we no longer have anywhere to live for September. When showing people around the house they should tell you everything you need to pay etc not expecting that we... Read Full Review

Terrible customer service from the word go. From having to chase up the terms of contract from day one (we should've known from that point the service was going to be abysmal) to month three of still having a broken bed, broken dining chairs and a sink/bath that does not drain. We were left with a... Read Full Review

I felt i had to write a review regarding the professionalism of this branch of Martin & Co, We had put the management of our apartment in the hands of Martin & Co back in February 2014 we have had to chase all but 2 rent payments, they never call you back, if you do get hold of them they... Read Full Review

Know one is willing to take responsibility for my dispute - there seems to be a clear lack of communication and organisation in the... Read Full Review

Totally incompetent and the worst customer service I've ever encountered! I'm not normally the sort of person who feels the need to write reviews of company's I've had experiences with but I'm afraid on this occasion I'd feel guilty not letting prospective tenants / landlords know what they could... Read Full Review

Made the Keystone Cops look organised. Staff pleasant it service well below standard. Mix up with keys, viewings and letting particulars. Discharged for poor... Read Full Review

The flat I'm renting at the minute is on sale and they keep coming to the flat to show it to potential buyers without letting me know in advance. I've caught them a couple of times but who knows how many times they've come to the flat without my... Read Full Review

Terrible. You have to ask them several times to do something before they finally do (if they do anyway). They are very blasé on the phone and I am never confident they are actually... Read Full Review

I was going to rent 54 anchor point in Sheffield.... It took them over a week and a half to even send me the application forms after paying a rip off £175.00. Unbelievably it took them another week (while chasing) to send the completed application forms to homelet (referencing agents) Over a... Read Full Review