Martin Brookes Estate Agents - Edmonton - London, London, N9

26 reviews 4.7/5 rating
  • 96% valuation accuracy
  • 96% recommend
  • 96% fee satisfaction
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    Kyri Kyriacou
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    Stephen Martin
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    Rachel Bonnefemme
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    Craig
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    Mellisa Scott
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    Sean Nazare
Sales and Lettings Agents with over 13 years experience. We are now under new management offering nothing other than a 5 star service. If you are thinking of selling or renting, contact us for a free valuation and consultation. Very competitive rates and unrivalled service only at Martin Brookes Estate Agents.
Martin Brookes Estate Agents

297 Hertford Road Edmonton, London
Greater London
N9 7ET

0208 805 5533
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Mar 31,2017
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Stephen Martin
By: 'Shannon Brooks'
Mar 31,2017
0 people found
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Couldnt have gone to a better estate agents very helpful and polite. Dealt with the process very quickly! Thank you all again!...
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Feb 20,2017
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Stephen Martin
By: 'Paloma Fernandes'
Feb 20,2017
1 people found
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I want to thank all the team especially Stephen Martin for helping me search and find the perfect house for me. Many thanks, Paloma...
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Jul 21,2016
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Sean Nazare
By: 'octavian'
Jul 21,2016
1 people found
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I am a support worker and I help clients who have been in supported accommodation move on to their own private rented accommodation if they are ready to. I found working with Martin Brookes a breath of fresh air. They were understanding and accommodating and I feel they really respect people on DSS the same way as everyone else which is a delightful change. Would highly recommend them to anyone!...
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The fees seem a bit high, especially for people seeking DSS properties, so it may be good to maybe review this for certain types of clients. That said though they were very nice and worked with us on timing whilst we secured it.
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Jul 08,2016
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By: 'Clover'
Jul 08,2016
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My family and I have been renting our accommodation from MB for almost 1 year now. I find the staff very pro active in getting repairs done. All staff members are very helpful when I visit the office and also resolve any issues I have....
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Agent fees good
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Jun 22,2016
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Stephen Martin
By: 'Laeticia balela'
Jun 22,2016
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Steven was very helpful for me all thanks for him my God bless him I recommend Martin brookes to all...
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I would like to recommend martinbrook agency because they was very helpful the helped me to find a nice house Steven was the main person who looked after me helped me with all the house stuff. It is the best agency that will help people to find a house .
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Jun 21,2016
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Stephen Martin
By: 'Diana'
Jun 21,2016
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We needed something nice, warm not very expensive and quick, something that you can call home. Stephen helped us to rent the flat that we really love . He is a professional. We will definitely use again his services next time....
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Good
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Jun 17,2016
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Craig
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Stephen Martin
By: 'Charles Walters'
Jun 17,2016
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Martin Brookes have been managing two of my properties for more than 4 years now and I am extremely happy with the service. Lola is super professional and easily resolves any tenant or legal issues. The manager Craig calls me on a regular basis regarding updated....
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Excellent service
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Jun 15,2016
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Craig
By: 'AKS'
Jun 15,2016
1 people found
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My husband and I both felt one member of staff really stood out above the rest. We found Craig to be helpful and professional at all times. His experience in the field of property market clearly shone through whilst advising and managing our expectations. Most importantly Craig took the time to really understand our requirements and match the most suitable properties to those requirements....
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Comment on agent fees
Fees are reflective to the excellent level of service given.
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Dec 10,2015
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Stephen Martin
By: 'Marjana Ajdinolli'
Dec 10,2015
0 people found
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He was quick and professional. Every time l called he was able to explain me about every doubt l could have....
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By: Maurice
Jun 15, 2016
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The service I experienced using Martin Brookes was good. The agents were professional, pleasant and knowledgeable. They successfully rented my property and have been managing it without any problems. I have and will recommend their service. ...
Sep 28,2015
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Rachel Bonnefemme
By: 'Dilber Ezzu'
Sep 28,2015
1 people found
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ive been looking for a property for almost 5 months now and its been very stressful going to view properties with various agencies. Then I came across Martin Brookes and their amazing staff where they were consistant and extremely helpful keeping me updated at all times - especially Rachael. she found the perfect property for me that ticked all the boxes! Baring in mind that I am not easy to please and had a strict budget. I found Rachael and the team remarkably professional and will definitely ...
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Sep 28,2015
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Rachel Bonnefemme
By: 'R E'
Sep 28,2015
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I have been looking for a property for some time now It's been a stressful journey going with different agencies Then I came across Martin Brooke's and there wonderful staff Everyone was so warming and attentitive Especially Racheal As she was the one that kept me updated and she found my property that ticked all the boxes I would defiantly recommend Martin Brooke's to all my friends and family Thank you for all your support...
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Sep 23,2015
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Kyri Kyriacou
By: 'Eli'
Sep 23,2015
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Impressed from start to finish! I have used Martin Brookes because I feel comfortable with them. However, the new management have really transformed the level of service and attention to detail. I highly recommend Martin Brookes. Thanks to Kyri I have a better insight into being a Landlord....
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Worth every penny!
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Sep 19,2015
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Kyri Kyriacou
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Craig
By: 'Miss Sackey'
Sep 19,2015
2 people found
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I am a landlady looking to rent my property for the first time so I spoke to a friend in 2012 who introduced me to Martin Brookes Estate Agents. I rang Martin Brookes and spoke to Criag, one of the directors who attended to me swiftly. He spoke to me professionally and made me feel at home. He gave me all the support I needed without delay. Since that time, I have been liaising with other wonderful members of staff such as Lola, Heidi and others who have equally been supportive to date. ...
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Sep 16,2015
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Rachel Bonnefemme
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Stephen Martin
By: 'Roxy'
Sep 16,2015
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I have been with Martin Brooks a short while but to every time I was contacted I was given excellent service. RACHEAL always went the extra mile for me and always helpful in giving me advice. I will recommend Martin Brooks to anyone that is looking to rent or buy. Overall Martin Brooks are warm hearted people a service with a smile never goes a miss. Thankyou Martin Brooks for everything....
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Sep 16,2015
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Rachel Bonnefemme
By: 'Miss Carter'
Sep 16,2015
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Rachael was a great help in finding my current home, she asks many questions to which would help into finding my flat very quickly. She's so lovely and I felt very comfortable with finding a place that was perfect for me. She's a great help and so was the company, before I went to Martin Brooke's it was so stressful but after going to them and having Rachael's help made the experience run smoothly would defiantly recommend the company....
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Sep 15,2015
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Stephen Martin
By: 'Marian Lopez'
Sep 15,2015
0 people found
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Steve is a lovely agent who always responded quickly and efficiently to my queries. Obviously finding a property is a very difficult time for someone and he made his best efforts in making the renting process as easy as possible. He was fair and transparent, sticking to agreements in which were made and following them through....
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Sep 03,2015
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Stephen Martin
By: 'Fatma'
Sep 03,2015
1 people found
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Very happy with the service and would highly recommend anyone looking help with property everything I needed I recieved thanks...
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Sep 02,2015
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Stephen Martin
By: 'Denzal'
Sep 02,2015
1 people found
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Knew exactly what I wanted and delivered me a property pretty quickly. The hole process was smooth and all the staff at the office were friendly and helpful. I would highly recommend Martin Brookes and if you need a property go and see my man Steve!!...
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Aug 31,2015
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Kyri Kyriacou
By: 'Paul A'
Aug 31,2015
2 people found
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Very happy with the service. Would use again. Helped me to find my perfect property very quickly and negotiate a good deal for me with nice landlord....
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Aug 29,2015
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Kyri Kyriacou
By: 'Maria Inzani'
Aug 29,2015
2 people found
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I first contacted Kyri on 27th July 2015 regarding letting our one bedroom flat even though we still had a little work to do to it before it was ready to rent. Within a few days potential tenants were viewing the property and on 22nd August 2015 our tenants moved in. I couldn't have wished for nicer tenants, really lovely young professional couple who offered to pay 6 months rent in advance to secure the rental. Everybody I dealt with was really helpful and pleasant and as this was my first e...
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Comment on agent fees
I think for the amount of work the agent put in, for the peace of mind and for finding, in my opinion, the ideal tenants, the fees were extremely reasonable.
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By: Kyri Kyriacou
Aug 30, 2015
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Hi Maria, Thank you so much for your review. It was truly our pleasure working with you and helping you find the best tenant for your property. We are always on hand if you need any more advice or assistance. Kind Regards Kyri Kyriacou ...
Aug 12,2015
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Rachel Bonnefemme
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Kyri Kyriacou
By: 'Emily'
Aug 12,2015
2 people found
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Excellent from start to finish. Rachel was more than happy to show me a few properties until I found one I was eligible for (the landlord didn't accept me for a couple of properties) I could only afford a room but the service I received was like I was buying a house. Really pleased and happy and I would definitely recommend them. The new manager was also very helpful and informative....
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Happy with everything. Worth the fees.
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Aug 01,2015
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Stephen Martin
By: 'martha'
Aug 01,2015
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I thank Steve so much for helping me find my lovely new home. It was very stressful going from agent to agent registering my details but Steve helped me and took me to view a few houses until I found it. I think I have been a bit lucky to end up with a really nice landlord. I would definitely recommend these guys....
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Comment on agent fees
Fees were fine, cheaper than some Agents.
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May 09,2015
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Kyri Kyriacou
By: 'Maria G'
May 09,2015
2 people found
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Martin Brookes were great from start to finish, within the first couple of days of the property being on the market for rent they had organised a good, selection of high quality prospective tenants to view the property and the one of the first to view took the property and left a holding deposit there and then. I dealt with Kyri for the majority of the process, he was consistently helpful, knowledgable with the legalities, was available at all times in the office and on the phone. Martin Br...
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Comment on agent fees
Fees were competitive!
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By: Kyri
May 09, 2015
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Hi Maria, Thank you for your kind words and taken the time to leave such a lovely review. It was truly our pleasure working with you and we look forward to hearing from you in the future. ...
May 04,2015
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Kyri Kyriacou
By: 'Tom Georgiou'
May 04,2015
1 people found
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I am very pleased with the service and the speed that they found me a tenant, it was rented within a couple of days and the staff were very helpful. I won't hesitate to use them again. They also got me more rent than any of my other houses and will be using them for all my properties in the future....
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Comment on agent fees
the fees came out of the extra money they got me for the property, so really it didnt cost me anything and i am better off every month.
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By: Kyri Kyriacou
May 04, 2015
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Thank you Mr Georgiou for your kind words and taking the time to leave a review. We are happy we were able to help and look forward to working with you in the future. ...
Apr 02,2015
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Kyri Kyriacou
By: 'Susan'
Apr 02,2015
1 people found
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I am a landlady looking to rent my property - I went into Martin Brookes today and I must say they gave me a 5 star service - the new manager was exceptionally helpful, informative and made me feel at ease and walked me through the whole process (I am a first time landlord), and he gave me a great rate on a fully managed service - and to top it off, they had a suitable tenant ready and waiting for my property. I couldn't have asked for as better service. Thank you to Martin Brookes. I posted thi...
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Comment on agent fees
The fees were not the cheapest around, but I was assured that I get what I pay for and they were true to their word. Not only did I get incredible service and a tenant that has great credentials and a guarantor but the agents more or less made their own commission by getting me a higher rent than I was expecting - so it was a win win for everyone.
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By: Kyri Kyriacou
Apr 30, 2015
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Hi Susan, Thank you very much for your kind words, as you stated we are now offering nothing less than a 5 star service and we are pleased that the 'new' and improved Martin Brookes is being recognised. Since taking over on the 1st April 2015 I have been working relentlessly to bring the business up to the standard that I expect. I am a strong believer that anything less than 100% is not acceptable and I am training all new staff to offer this level of service. ...
Nov 01,2014
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By: 'luckye2008'
Nov 01,2014
1 people found
this helpful
This company is a joke! They have a manager at the branch who is practically a ghost, they never return calls,and never do as they say! Stay well away and do not part with your money with this company!! I was promised a refund of my deposit within 5 days it now going onto 2weeks and still no money has been refunded! Taking it to thw small claims court now as they just do not seem to respond! Customer service is -10 out of 10.Beware they are an unproffessional brand & not to be trusted! I am ...
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Areas covered
  • N9
  • Enfield
  • N18
  • Edmonton
  • EN2
  • Tottenham
  • EN2
  • EN3
  • N17
  • N15
  • N22
  • N8
  • N4
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 96% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 16 0 0 0 1 0 1 1
Kyri Kyriacou - no image available Kyri Kyriacou
Manager 8 reviews

About Kyri I am the new manager here at Martin Brookes. I have recently changed the structure, image and branding of the company and we are now offering nothing less than a 5 star service. I can assist you with View full profile
Stephen Martin - no image available Stephen Martin
Negotiator 11 reviews

About Stephen No description set View full profile
Rachel Bonnefemme - no image available Rachel Bonnefemme
Negotiator 5 reviews

About Rachel No description set View full profile
Craig - upload your photo Craig
3 reviews

About Craig No description set View full profile
Mellisa Scott - upload your photo Mellisa Scott
 0 reviews

About Mellisa No description set View full profile
Sean Nazare - upload your photo Sean Nazare
 1 reviews

About Sean No description set View full profile
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Fees

We offer various services and fees.
By understanding your objectives, we can offer you a bespoke/tailored service that delivers the investment returns you are looking for - and with our rent collection and fully managed services, we can provide you with the experience and peace of mind when you need it most.
Sell your house from only 1% and keep an eye out for our special offers.
Last updated at 10:34 AM 07/09/2015 by kyri Kyriacou

Complaints Procedure

We strive to offer nothing less than a 5 star service, however if you do have any issues at all that you feel cannot be resolved with your assigned agent then please feel free to ask for the manager. If you would like to make a complaint in writing then please contact the manager by email.
Last updated at 10:34 AM 07/09/2015 by kyri Kyriacou

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Opening hours


  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed

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