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    Martin Chander
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    Amy Sheridan
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    mike hunt
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Martin & Co

85 Darlington Street Wolverhampton
West Midlands
WV1 4EX

01902 574910

Nov 09,2016
Minithumbdown
By:
Nov 09,2016
0 people found
this helpful
These guys are a complete waste of time. Keep advertising properties with photos that they have taken 10 years ago. No point in viewing the photos before booking as you would be wasting your time. Giving it a one star seems to much to be very honest...
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Comment on agent fees
Pathetic
Was this helpful? Yes
Mar 26,2015
Minithumbdown
By:
Mar 26,2015
2 people found
this helpful
Worst real estate agent ever! I had a complete waste of time and money for an overpriced and insalubrious apartmeny....
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Dec 28,2014
Minithumbdown
By:
Dec 28,2014
1 people found
this helpful
The worst letting agents I've ever used. Their communication was appalling. We asked Martin & Co if we could decorate to which they said 'yes no problem, make the place into your home'. We started decorating and had a call from Martin & Co saying the landlord was furious and they denied saying we had permission to decorate- despite the fact that we had it put on our contract. We contacted the landlord ourselves who had had no such conversation with Martin & co and said she had had no...
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What agent could do to change your mind?
They need to learn how to communicate. They need facilities to pay by card. They need to understand that you cannot turn customers away during opening hours
Was this helpful? Yes
Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
Amy has always acted with my best interests at heart and is reliable in maintaining contact via phone in order to communicate with myself and the tenant. She remains unflustered and positive in any situation. One needs patience and tenacity in the role of landlord and a feeling that the agent is doing their best for you. I have found Martin and Co to be helpful in this regard....
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Comment on agent fees
I am disappointed that I have to pay fees on change of tenant. I do feel that my tenant is getting a very good deal and will be looking for an increase if the tenant renews next year.
Was this helpful? Yes
Sep 18,2014
Minithumbdown
By:
Sep 18,2014
1 people found
this helpful
I have used Martin & Co for the last 3 years and in this time I have had consistent battles with them just to complete simple tasks. Firstly, one thing they have done well is rent collection. My rent has been paid into my account more or less on time each month, that is where the positives stop. Any time any maintenance work is required it is never managed correctly or in a timely manner. I pay them a percentage of my rental income each month and always feel like I need to manage them to ...
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What agent could do to change your mind?
I have given Martin & Co several opportunities to change my mind. There have now been too many instances of being let down (I can\'t remember a positive experience when having to deal with them).
Comment on agent fees
The fees are not unreasonable if the service you are receiving is positive. Sadly, I pay Martin & Co each month and get nothing positive in return.
Was this helpful? Yes
Aug 01,2014
Minithumbdown
By:
Aug 01,2014
1 people found
this helpful
Arguably one of the most unprofessional company I have ever dealt with. I'm used to dealing with many companies and suppliers and I know how to deal with them, however it was like Martin and Co. went out their way to be the most uncooperative. To start with they were what I would describe as normal. Collecting deposit (which they insisted was cash) and insisting that the only way to progress quickly was to get the cash flowing. Fair enough, that's business. The person showing me around was ve...
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Jun 25,2014
Minithumbdown
By:
Jun 25,2014
1 people found
this helpful
o Had to call the office in order to get the feedback for the application process 3 days after application was made as the office didn't call me back for it. o Called the office 4 times prior to signing the contract in order to be informed of time schedule to pick up the keys, sign the contract and inventory and every single time I was given no information and just a promise of a call back that never happened o Had to go to the office without an appointment on Monday the 2nd of June at 10:00 ...
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What agent could do to change your mind?
Better communication return of agent fees as they were plain incompetent at performing their work
Was this helpful? Yes
Jun 10,2014
Minithumbdown
By:
Jun 10,2014
0 people found
this helpful
I used Martin and Co to rent out my one bedroom flat for over two years, covering four tenants, using their fully managed property service. Overall I would say I was extremely disappointed in several aspects of their service. - When I had the initial visit to my property for valuation purposes, the fees that I was told of were different to (i.e. less) than what I was charged - Customer service was terrible at responding to my e-mails (often on urgent subjects), with multiple e-mails being ...
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What agent could do to change your mind?
Demonstrated that they actually cared about something apart from taking money off me.
Was this helpful? Yes
By: Htown
Jun 12, 2014
View all comments (1)
the Harlow branch are terrible, NEVER return calls! close early and sit in the office with the lights off ignoring the door... I hope they dont return my calls now, id rather not use them!....
May 29,2014
Minithumbdown
By:
May 29,2014
0 people found
this helpful
Absolutely terrible DO NOT rent from these guys they do not listen to a word you have to say. Asking for rent that has already been paid. Threatening with bailiffs even after showing evidence of payment. Even saying that the property is abandoned when we\'ve kept in touch. I repeat again DO NOT REN FROM THESE PEOPLE...
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What agent could do to change your mind?
You guys are assholes
Was this helpful? Yes
Jan 30,2014
Minithumbdown
By:
Jan 30,2014
1 people found
this helpful
I advertised my property through Martin and Co in Decembr 2013. It was for 525 pounds. They suddently without my consent reduced the fee to 500 pounds without my permission and stated they found a tenant who is interested. I told them i was not interested however they went behind my back and agreed a contract. I found someone else through a different agency. Now they are blackmailing me to either handover my house keys or pay a 300 pounds tenant finders fees. Please anyone help. This is fraudul...
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Apr 24,2013
Minithumbdown
By:
Apr 24,2013
5 people found
this helpful
DO NOT USE THESE LETTING AGENTS! Without doubt the worst customer service I have ever experienced from any company/service provider. Paid for a credit check to be done before moving in as is standard practice. This was not completed. I know this as I have checked my credit report which shows searches for insurance etc since moving in but no search from Martin & Co. so as far as I am concerned fraudulently took money. Completed the \'inventory\' while previous owners (now our landlord) ...
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What agent could do to change your mind?
Acted on our concerns & issues. Answered the phone when we call. I think out mobile numbers are now known and purposely not answered.
Was this helpful? Yes
Nov 12,2012
Minithumbdown
By:
Nov 12,2012
7 people found
this helpful
Worst customer service, and responsible management possible. Horrible communication from the apparant Manager of this branch. [Removed]...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 34% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Martin Chander - upload your photo Martin Chander
3 reviews

About Martin No description set View full profile
Amy Sheridan - upload your photo Amy Sheridan
1 reviews

About Amy No description set View full profile
mike hunt - upload your photo mike hunt
0 reviews

About mike No description set View full profile

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Awards won by Martin & Co, Wolverhampton WV1 4EX

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