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Martin & Co

63 High Street Witney
Oxfordshire
OX28 6JA

01993 708638

Jun 27,2016
Minithumbdown
By:
Jun 27,2016
0 people found
this helpful
Awful experience. Offered me an 'early exit' option to help market the property when we wanted to move out, but then tried to say we had decided to decline this option so it was our own fault. Result: £1000's of pounds overlap in rent with our new property, just because the landlord wanted to hike the rent up 12% for the next person, knowing that I would have to pay for the empty property. Just before our lease ended - surprise, they reduced it back down and it was let within a week. T...
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Was this helpful? Yes
By: Lisa Kay
Jun 29, 2016
View all comments (1)
Dear Oxford, We are very sorry you felt it necessary to make a complaint. We always follow industry best practice with all situations and follow landlord's instructions when it comes to setting rent values. Obviously we would advise the landlord otherwise if we thought they were setting unrealistic rent values. We pride ourselves on offering a professional and friendly service at all times. If a member of the team was anything except professional and courteous then we sincerely apologise an....
Jul 20,2015
Minithumbdown
By:
Jul 20,2015
2 people found
this helpful
Extremely rude and dismissive staff who will "sigh" at you over the phone and repeatedly demand information they have already receieved from you. Will send out salespeople to viewings that have very little knowledge about lettings and will not be able to answer your questions, or tell you only the most obvious things in an attempt to make themselves sound knowledgeable. Having encountered experiences that left a sour taste in my mouth multiple times with both the Reading and Witney bra...
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Feb 20,2015
Minithumbup
By:
Feb 20,2015
2 people found
this helpful
Extremely professional and very good value for money. I could not recommend them highly enough. Nothing is to much trouble....
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Comment on agent fees
Extremely good value for money.
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Feb 14,2014
Minithumbdown
By:
Feb 14,2014
4 people found
this helpful
Avoid this agent at all costs - They were aggressive and rude when we challenged how much they wanted to take from our deposit for a few small items as it was way over the top and they were not much better during our tenancy. It takes forever to get a response about anything, they have no interest in the welfare of their tenants and are only interested in how much money they can con out of your deposit!...
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Oct 24,2013
Minithumbdown
By:
Oct 24,2013
1 people found
this helpful
I would NEVER use Martin and Co again and I would tell all my friend and family to avoid them as I believe them to be money grabbing thieves. They charged me 10% and a hefty marketing fee. They let it quickly however from there it all went wrong They did not complete inspection or do maintenance Andrew seems to never be in Witney after promising that he personally looks after all the properties he got his people to "deal" with everything. After 6 months I de-intstructed them and they i...
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What agent could do to change your mind?
They could have been professional and done what they said they would do.
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Jul 14,2012
Minithumbdown
By:
Jul 14,2012
9 people found
this helpful
As a new landlord I wish I had never instructed Martin & Co (Witney) to manage my property. My experience of Martin & Co (Witney) is not in line with the fully managed service I expected to receive from them in return for paying 10% of the rent + VAT per month, and this led me to terminate my dealings with them. I also withheld the termination fee (make sure this is pointed out and explained to you before you sign anything) as compensation for their mistakes, the lack of \'fully ma...
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What agent could do to change your mind?
Listened to me and as the \'expert\' in this field there is no excuse for leaving detail out of a contract - this should be basic stuff for a professional agent. They should not have threatened me and put a debt collector on to me and taken me to court especially when they were blatently in the wrong - just shows how ineffectual the person who made that decision must be. I would not recommend anyone entrusts their property to this lot.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Judi Ramsay - upload your photo Judi Ramsay
1 reviews

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Andrew Ramsay - upload your photo Andrew Ramsay
2 reviews

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Brendan Kay - no image available Brendan Kay
Managing Director
0 reviews

About Brendan Ex Army Logistics Officer and newly ARLA qualified, Brendan works closely with landlords and investors to maximise their returns and run an effective property portfolio. View full profile
Lisa Kay - upload your photo Lisa Kay
0 reviews

About Lisa No description set View full profile

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Awards won by Martin & Co, Witney OX28 6JA

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