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    Dayna Hyman
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    Caroline O'Dea
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Martin & Co

84 Bury Old Road Whitefield, Manchester
Greater Manchester
M45 6TQ

0161 773 0949

Sep 10,2015
Minithumbdown
By:
Sep 10,2015
1 people found
this helpful
I am a great tenant if I say so myself, I pay everything on time if not up front and always improve the condition of the places I live in. I have left Martin & Co after my tenancy ended purely because of their customer service and staff. Dayna in particular speaks to myself and other customers with utter contempt. She snaps at you like you're not a human being, you could be in a car accident on the way to hand your keys in and she still wouldn't accept that and would quote the contract down ...
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What agent could do to change your mind?
Extortionate fees for everything you can imagine.
Comment on agent fees
Extortionate fees for everything you can imagine.
Was this helpful? Yes
Jul 07,2015
Minithumbdown
By:
Jul 07,2015
1 people found
this helpful
Were unwilling to confirm that I was a tenant at the property without me paying a staggering £35 reference fee. When questioned, they claimed the terms were 'put in front of you for you to sign'. This may be true, and yet violates the Consumer Protection from Unfair Trading Regulations Act 2008 by failing to draw sufficient attention to charges that may be levied in the future, and I shall be reporting them to The Property Ombudsman for their failure in procedure here. The clause highli...
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What agent could do to change your mind?
They will attempt to slap your tenants with grossly bloated fees at every turn for every little 'service' rendered no matter how minute. A ‚£35 fee to give a reference, a ‚£50 fee to renew a tenancy etc. Whilst you as a landlord may not be financially affected by these, it speaks to their company ethos and I wouldn't be surprised if the same situation occurred in your own dealings with them.
Comment on agent fees
They will attempt to slap your tenants with grossly bloated fees at every turn for every little 'service' rendered no matter how minute. A ‚£35 fee to give a reference, a ‚£50 fee to renew a tenancy etc. Whilst you as a landlord may not be financially affected by these, it speaks to their company ethos and I wouldn't be surprised if the same situation occurred in your own dealings with them.
Was this helpful? Yes
Feb 12,2015
Minithumbdown
By:
Feb 12,2015
0 people found
this helpful
I used Martin & Co letting agents in Feb 2014 and was shocked at the level of service from them. The nightmare all started when my cooker handle broke on my oven after a couple of months, was a very old oven when I moved into the property and at the time of moving in I was assured that it would be replaced. So I rang up to ask if the handle could be fixed I was told by a lady called Shelly she would look into it but in the mean while if I used my oven gloves to open the door when i needed to...
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What agent could do to change your mind?
Still waiting for my deposit back!
Comment on agent fees
Still waiting for my deposit back!
Was this helpful? Yes
Jul 16,2012
Minithumbdown
By:
Jul 16,2012
2 people found
this helpful
Martin & Co are without doubt the worst lettings agent I have ever have displeasure of dealing with. Having rented for 15 years, I have extensive experience of being a tenant and have found most of the lettings agents and private landlords we have dealt with to be very efficient and easy to deal with..... Martin and Co on the other hand try to squeeze every last penny out of you and with an attitude. The only people they care about it seems are their landlords. We have always paid on tim...
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Was this helpful? Yes
Apr 21,2012
Minithumbdown
By:
Apr 21,2012
5 people found
this helpful
The worst landlords I've ever dealt with. Never resolved a *single* problem, even when to do with issues as serious as water leaks, mould, or broken boilers. Increased the rent year-on-year after hiking it by £100/month AFTER we had signed the papers and paid the deposit, claiming that 'the website was wrong'. Attempted to keep 100% of our deposit by lying to the Deposit Protection Scheme. Will do a good job of shmoozing you when you first view the property, but once your contract is signe...
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Was this helpful? Yes
Apr 02,2012
Minithumbdown
By:
Apr 02,2012
6 people found
this helpful
My experience with Martin and Co initially began reasonably well with a viewing of a well presented property I soon made an offer on and will be leaving in the near future. As such the process was relatively painless until I was handed a few additional documents to sign, one in particular detailing that a person signing may not remain at the property beyond the agreed tenancy period without an agreement between themselves and Martin and Co. Another document detailing that they would attach the e...
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What agent could do to change your mind?
They could not have changed my mind after the events detailed in my review. The behaviour and attitudes demonstrated are unacceptable in any industry and I sincerely hope that Martin and Co Whitefield are held to account in as many areas of misconduct and incompetency as possible.
Was this helpful? Yes
Feb 21,2012
Minithumbup
By:
Feb 21,2012
2 people found
this helpful
As an oversea's Landlord I can only give this Martin & Co office the highest praise. After speaking with Mr Hyman the Owner I knew I was dealing with someone who knows what they are talking about. Great local knowledge of the market place and left me feeling reassured that my property was in good hands. I have dealt with most of the other local agents in Prestwich and Whitefield and never felt comfortable with the advice and service they gave me. All I can say is this Martin & Co Whitef...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 6 0 0 0 0 0 0
Dayna Hyman - upload your photo Dayna Hyman
4 reviews

About Dayna No description set View full profile
Caroline O'Dea - upload your photo Caroline O'Dea
1 reviews

About Caroline No description set View full profile

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Awards won by Martin & Co, Manchester M45 6TQ

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