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Martin & Co

16 Cross Street Wakefield
West Yorkshire

01924 201457

Oct 22,2015
Oct 22,2015
2 people found
this helpful
We made an appointment to view a Wakefield property a week or so in advance. An appointment for 2.15 pm on Wednesday 21st October was made. We arrived at the scheduled time. Nobody showed so we telephoned the office. The lady with whom we spoke said you didn't reply to my text message of this morning so we assumed you wouldn't be there'. We explained that we had received no text and, in any event, were there for a planned appointment so thought it reasonable to expect someone to be there. T...
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What agent could do to change your mind?
The agent could have a) shown up to the appointment as committed to do so and b) not have such a ridiculous and shoddy arrangement for confirming appointments.........what's wrong with phoning clients to confirm. Text messages..........really!
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Awards won by Martin & Co, Wakefield WF1 3BW

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