No description available.
Martin & Co

44 Piccadilly Stoke on Trent
Staffordshire
ST1 1EG

01782 262880
Website not available

Properties for Sale
Properties to Rent

Apr 18,2017
Minithumbdown
By: 'Hannah baker'
Apr 18,2017
0 people found
this helpful
Absolutely disgusting customer service!! Rang at least two times a day just for general information on a flat I was moving into and had no response from the manager Steve for two and a half weeks! When he did contact me back he never once ...
read full review
Comment on agent fees
Bad as I've done there job for them by constantly having to ring myself.
Was this helpful? Yes
Sep 12,2016
Minithumbdown
By: 'Sad in Staffordshire'
Sep 12,2016
2 people found
this helpful
DO NOT TOUCH WITH A BARGE POLE. This company is awful, from start to finish. Full of lies and deceit to get your money and hold onto it. They'll take your money, ignore you and then absolutely refuse to hand over any deposit money and ...
read full review
Comment on agent fees
N/a
Was this helpful? Yes
Apr 07,2016
Minithumbdown
By: 'Do not go to Hanley Martin&Co'
Apr 07,2016
1 people found
this helpful
Had a terrible experience with this letting agency. The staff are very unhelpful. It takes several months to get problems fixed leaving you living in a broken home. They are happy to contact you if they need something but if you need help they ignore ...
read full review
Was this helpful? Yes
Jan 13,2015
Minithumbdown
By: 'Jo and Ed'
Jan 13,2015
0 people found
this helpful
DO NOT use this estate agents under any circumstances. We moved in and had many issues. A lot of them were 'accidentally' left off the inventory. We then emailed these issues to Martin and Co to update the inventory. Non of these were resolved, no ...
read full review
Comment on agent fees
Sort the issues in the first place. Don\'t blame issues on us and withhold money. Don\'t be so rude.
Was this helpful? Yes
May 31,2014
Minithumbdown
By: 'claire tym'
May 31,2014
0 people found
this helpful
From day 1 no one calls back nothing done since first inspection in january Just had second inspection with a vile belligerent woman who was intimidating and agressive I actually recorded threconversation as im going to make a formal complaint about her attitude Am going to ...
read full review
What agent could do to change your mind?
Improve their service and speak to people with a few manners and drop the attitude
Attached Files
Was this helpful? Yes
Apr 05,2014
Minithumbdown
By: 'SJ42'
Apr 05,2014
0 people found
this helpful
Possibly the most unhelpful letting agent I have dealt with. When they say they\'ll call you back don\'t ever expect a call, you will always have to chase them up on the most simple of requests. If you have to chase it up ...
read full review
What agent could do to change your mind?
Be able to answer simple enquiries over the phone 9 times out of 10 I get told the person who can deal with my request is away on \"training\" Actually call back when they say they will!!!!!!!!!!!! This is the most frustrating thing of all Communicate requests to and from the landlord in a reasonable amount of time without me having to chase if up When you say your going to do something, do it!!! For example, sending a email that I have to request 3 times or organising work to a property
Attached Files
Was this helpful? Yes
Aug 19,2013
Minithumbdown
By: 'Lozandowen'
Aug 19,2013
0 people found
this helpful
We have had nothing but trouble with this estate agents. They never do what they say they are goin to do and you have to chase and chase them just to get them to return a call. There is no communication between them and the ...
read full review
Was this helpful? Yes
Feb 01,2012
Minithumbdown
By: 'halfseveninfrance'
Feb 01,2012
3 people found
this helpful
Promised to rectify several problems; broken kitchen sink (clearly damaged by previous tenant) and a damp ceiling in master bedroom, caused by removal of flue, chimney etc - this needed painted over.. These people DO NOT respond to emails, are indifferent towards complaints. They just ...
read full review
What agent could do to change your mind?
Communicate quicker, mediate with landlord, don't ostracize your customers
Attached Files
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
60% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 8 0 0 0 0 0 0

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Stoke on Trent ST1 1EG

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Sell or Rent Your Home