Properties Glasgow - Infiniti Properties
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    Leslie Stirling
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    Kevin
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    David
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    gavin allan
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    Rosie Williams
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    Beverly
At Martin & Co we employ the best and the brightest in the property business. Our staff are passionate about helping you make the right choices. We recognise that it is reliable tenants who are at the heart of any successful lettings business. We pride ourselves on attracting quality tenants and landlords by delivering a service that is second to none. We recognise the importance of marketing to attract quality tenants, so we promote your property to the widest possible audience. We list your p Read full description...roperty on our website as well as on all the well-known property portals. We realise that every landlord is different. But no matter who you are, we will provide you with a tailored service solution at a competitive rate. Our tenant referencing service provides unrivalled insight into your tenants' backgrounds and offers you the greatest level of protection in the lettings market. - We use online application forms that can be completed at a time most convenient for the tenancy applicant. This means no unnecessary delays moving a tenant into your property. - There are no nasty surprises. We will never decline an applicant who you expected to be moving in without talking to you first and discussing alternatives. - Our Tenant Monitor tracks your tenants' general credit performance throughout the tenancy. This means we will be alerted to a change in your tenants' credit circumstances, which could affect their ability to pay rent.
Martin & Co

14 King St Stirling
Stirlingshire
FK8 1AY

01786 448812
Website not available

Properties for sale
Properties for rent
Dec 14,2017
Minithumbup
Beverly
By: 'Beverly Goater'
Dec 14,2017
0 people found
this helpful
Having rented out a flat with another agent and been greatly disappointed with their service, Martin and Co were very supportive with advice on how to manage the tenants, who weren't paying their rent. We were able to resolve the issue, new tenants were found with Martin and Co, and to date we have not had any problems....
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Was this helpful? Yes
Dec 07,2017
Minithumbup
By: 'Michelle'
Dec 07,2017
1 people found
this helpful
I have been using Martin & Co for a good few years now in renting and caring for my property. With experience of other companies, I have been very impressed and satisfied with their approach to the renting and up keeping of My property. The best quality and concern given, the approach and mannerisms of staff are excellent, friendly helpful and understanding of my feeling and concerns from living abroad ...I personally Highly Recommend them as a whole Company ....
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Comment on agent fees
The fees are well earned payed cheaper and received so much less ..you get what you pay for.
Was this helpful? Yes
Dec 06,2017
Minithumbup
Rosie Williams
Kevin
By: 'Douglas Martin'
Dec 06,2017
1 people found
this helpful
I have used this agent now for 18 months after a poor experience from a previous agent. we have found Martin And co to be professional and experienced organisation who have exceeded our expectations and have worked to get us the best possible deal and giving us the confidence in them to keep us up to date with changing legislation to allow us to be responsible landlords...
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Comment on agent fees
Appropriate fees in line with others
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Granville & Ann Henry'
Dec 06,2017
1 people found
this helpful
We've been with this Stirling Branch for many years now-they rent our house out.. I have spoken to, and e-mailed most of the guys/girls over that period and find all of them very professional and helpful. Having experience of another letting agency -M.& Co. Stirling is far superior-and I would thoroughly recommend this office....
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Comment on agent fees
Fees seem very reasonable
Was this helpful? Yes
Oct 31,2017
Minithumbdown
By: 'Anne'
Oct 31,2017
0 people found
this helpful
I was using this company for 3 years at first everything was okay but now they are an absolute joke. I had several concerns late payment of rent and always had to phone them to get them to take action. Inspection reports were not completed properly. Denial of pets in the property when the place had its wood scratched and chewed all over. What is the point in taking a pet deposit when they do not take any notice and refund it.I have been left out of pocket by several hundred pounds due to people ...
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Comment on agent fees
Full months rent to advertise the property then monthly 10% plus vat.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Kevin
By: 'Miss Davidson'
Aug 01,2017
0 people found
this helpful
I rented a property from Martin and Co from December 2015 to July 2017. Within this time I didnt have any difficulties with dealing with Kevin at Stirling office. Any problem I had was deal with quickly and effectively. I found Kevin very easy to speak to and was always extremely pleasant to me. If I was renting or letting I would have no hesitation going with martin and co. I would highly recommend Martin and co to anyone I know....
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Comment on agent fees
I found I had an excellent deal I received. very happy with it.
Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'A. Ireland'
Jun 06,2017
2 people found
this helpful
Martin and co have dealt with the renting of my property for the last 6 years, whilst I was working overseas. I have been most impressed with the professional service. Any minor issues were dealt with promptly and efficiently. I would recommend Martin and Co to prospective landlords....
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Sep 18,2015
Minithumbdown
Leslie Stirling
David
By: 'Disappointed tenant'
Sep 18,2015
7 people found
this helpful
Absolutely appalling from the offset. Rude and incompetent staff. I would recommend not using them but if you must, be prepared to have to fight them to get anything done....
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Jun 09,2015
Minithumbdown
Kevin
David
By: 'Suz'
Jun 09,2015
8 people found
this helpful
Customer service is none existing in the stirling office. I have been waiting 3 days for a call back. I will never recommend Martin & co to anyone. Should have listened to my colleague when they treated with the utmost disrespect ....
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Oct 16,2014
Minithumbdown
Leslie Stirling
By: 'cat'
Oct 16,2014
4 people found
this helpful
Absolutely awful. Avoid like the plague. No sense of professionalism or management about this branch whatsoever. Whenever you go in they are always sitting occupied with their faces glued to the computer screens with tea and biscuits in the other hand however they are always unable to take you calls. Most unhelpful experience ever, no inventory, given keys when previous tenants had moved out the property. "Property manager" non existent despite a new member of staff. Extremely rude. T...
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Comment on agent fees
One word: horrific.
Was this helpful? Yes
Apr 10,2014
Minithumbdown
Dayna Hyman
By: 'Unknown'
Apr 10,2014
3 people found
this helpful
I had a terrible experience with Martin & Co. The member of staff named David was very unprofessional. My partner called on Monday the 07/04 to arrange a viewing for half past 5. Only to find out once we arrived at the property he had also arranged for another couple to view the house alongside us,who only called that afternoon & he squeezed them into our viewing. It was an very ackward & uncomfortable. It turned out David knew the people he had given out app too. We ended up standin...
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Dec 10,2012
Minithumbdown
By: 'DisgruntledTenant83'
Dec 10,2012
12 people found
this helpful
The most incompetent agency I have ever dealt with. The simplest of tasks were consistently messed up or simply ignored. Lied consistently to cover their tracks. Provided the flat in a shocking state, breaking just about every expectation and requirement from the letting agency as per the lease. Avoid like the plague. Will never ever use a Martin & Co agency again in any capacity. Absolutely horrific dealings from start to (thankful) finish....
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Areas covered
  • FK8
  • PH4
  • FK7
  • FK9
  • FK10
  • FK11
  • FK12
  • FK13
  • FK14
  • FK15
  • PH3
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
70% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 1 1 4 0 0 0 0 0 1
Leslie Stirling - upload your photo Leslie Stirling
2 reviews

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Kevin  - upload your photo Kevin
3 reviews

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David  - upload your photo David
2 reviews

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gavin allan - upload your photo gavin allan
1 reviews

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Rosie Williams - upload your photo Rosie Williams
1 reviews

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Beverly  - upload your photo Beverly
1 reviews

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Last updated at 9:54 AM 02/08/2017 by Imtiaz Ahmed

Complaints Procedure

At Martin & Co, our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times.

We aim to deal with your concerns promptly, effectively and in a positive manner.

If you have a complaint about the service that you have received from the Martin & Co local office* you should put your concerns in writing to the address noted below. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.

If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the address below, who will conduct an investigation and respond with a final viewpoint.
In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:

The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP
Please refer to your Martin & Co local office* for complete TPO procedures
Last updated at 9:54 AM 02/08/2017 by Imtiaz Ahmed

Awards won by Martin & Co, Stirling FK8 1AY

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