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    Emma Field
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    Sukhbir Mehmi
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    Angela Newark
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Martin & Co

103 Saltaire Road Shipley
West Yorkshire
BD18 3HD

01274 589132

Jul 31,2016
Minithumbdown
By:
Jul 31,2016
2 people found
this helpful
for 6 months we had to fight for holes in the roof to be repaired and damp to be resolved 3 different times they had to come out to fix radiators and just bodged them up and just left me with a damp and run down house. Charged me for dehumidifiers they took back and refused to acknowledge this and other made up things proven by dps not to be at fault. Also the house I rented was the managing director Angela Newarks house and it is the most bodged up house out of them all ....
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What agent could do to change your mind?
Don't bother if you knew how little they cared after they take your money you would go else where check there Facebook page and other review sites there all terrible reviews
Comment on agent fees
Don't bother if you knew how little they cared after they take your money you would go else where check there Facebook page and other review sites there all terrible reviews
Was this helpful? Yes
Jul 03,2016
Minithumbup
By:
Jul 03,2016
0 people found
this helpful
This is the first estate agents I have dealt with that have been honest, reliable and helpful. After having to cut my tenancy short due to health issues, Sukhbir was an absolute delight to correspond with. He totally understood my issue, and bent over backwards to help me as much as he could. The whole process went extremely smoothly, and Martin and Co are the first estate agents to do an honest check out!! Me and my girlfriend always thoroughly clean the places we live before we leave so we can...
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Comment on agent fees
Standard. They're similar to any other agent
Was this helpful? Yes
Nov 12,2015
Minithumbdown
By:
Nov 12,2015
0 people found
this helpful
So my wife and I saw a property to rent with Martin and Co. My wife phoned to arrange a viewing provisionally on a Saturday - they would get back to us when they'd checked with the tenants. They didn't. Ok. Try again. This time we're told we can't go and see until after the tenants have moved. Fine. We arrange a new viewing for after the date they tell us the tenants are moving out. Two days before the viewing my wife gets a text saying that they've had to cancel as we can't view before the ten...
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Was this helpful? Yes
Nov 01,2012
Minithumbdown
By:
Nov 01,2012
5 people found
this helpful
On letting the property I was given a ridiculously detailed inventory that took 2 1/2 hrs to check, right down to some nails in the wall. Whoever had spent their time on such minutae had neglected to notice the hole in the roof and the leak from the gutter. In the first week I had to move my possessions out of a storage cupboard and away from another corner until the fault was repaired about a month later. Some items were ruined.The lights in the kitchen are faulty and dangerous, the grill and o...
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What agent could do to change your mind?
Treat all customers with respect and courtesy, speaking in a professional and polite manner. Honour agreements and keep accurate records of requests. Read correspondence and act on it in a timely fashion. Check emails before sending them (not only to check they are going to the correct recipient, but some proofreading is also needed). Follow your own complaints procedure correctly. Be prepared to travel to properties you manage, or else don\'t take them on if you can\'t manage them as part of your workload. Act on requests for repairs promptly, without needing to be chased. Don\'t be pedantic about truly trivial matters whilst failing to deal with major problems.
Was this helpful? Yes
Jun 06,2012
Minithumbdown
By:
Jun 06,2012
2 people found
this helpful
Having spoken to a my best friend - who has rented with a few letting agents in the past. It appears that out of them all Martin & Co are one of the most expensive with appalling charges, for this, that and the other! My friend(s) have all started with the line, "Don\'t rent with Martin & Co". My current tenancy with a another letting agency is nearly at a close and so I am shopping around for a new letting agent, I have spoke to all my friends, who are renting (good tip...
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Was this helpful? Yes
Nov 22,2011
Minithumbdown
By:
Nov 22,2011
5 people found
this helpful
We have recently moved out of the property that we was renting through Martin and co's saltaire branch, im going to have to take my time whilst wring this review as i dont have a nice word to say about this company and could quite happily write a whole review full of profanities!! but i wont! I have recieved my check out and maintainance costs in the post today and to say that i am angry is an understatement!!! We paid a deposit of £440 and we are being charged a total of £1.061.50 ...
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What agent could do to change your mind?
Take care of the people who are paying to live in these houses and not be unrealistic in the charges after you have moved out
Was this helpful? Yes
By: Angela Newark
May 30, 2012
View all comments (1)
We are sorry this tenant was not happen with out service after they have vacated untill they vacated they wanted to stay in the property and have a loft converions to increase the space available for their growing family, or move to anther Martin & Co property. This tenants deposit was successfully resolved to an amicable agreement between ourselves a few weeks after this was written. Unlike most agents we do provide an out of hours mobile number for tenants to contact, when the office is cl....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 3 0 0 0 0 0 2
Emma Field - upload your photo Emma Field
1 reviews

About Emma No description set View full profile
Sukhbir Mehmi - upload your photo Sukhbir Mehmi
2 reviews

About Sukhbir No description set View full profile
Angela Newark - upload your photo Angela Newark
1 reviews

About Angela No description set View full profile

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Awards won by Martin & Co, Shipley BD18 3HD

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