No description available.
Martin & Co

4 Grove Road South Southsea, Portsmouth
Hampshire
PO5 3QT

02392 987001
Website not available

Properties for Sale
Properties to Rent

Sep 04,2017
Minithumbdown
By: 'Angel'
Sep 04,2017
12 people found
this helpful
Awful estate agents! Complained numerous times about mould and damp in the property moved in September and complained since then they finally did something in June once my baby was here which isn't good enough. Kept telling us to open windows and doors dosent help ...
read full review
Comment on agent fees
Bad to high
Was this helpful? Yes
Aug 23,2017
Minithumbdown
By: 'Hacked off tenant'
Aug 23,2017
12 people found
this helpful
Having been a tenant with Martins for 5yrs I can say that the last 12 months have been appalling. The Property Manager is rude and obviously inexperienced, we reported issues with the boiler and leaks only to be told that a contractor would be calling us !! ...
read full review
Comment on agent fees
expensive for what you get
Was this helpful? Yes
Apr 05,2017
Minithumbdown
By: 'Oli'
Apr 05,2017
16 people found
this helpful
Start off very nice and friendly, lots of promises to sort stuff out when viewing property. When we moved in, none of the requests had been done despite their claims to have complied. Very difficult to contact and get a reasonable response. We requested work ...
read full review
Comment on agent fees
Extremely high fees just to renew tenancy. No changes in contract, just a new date.
Was this helpful? Yes
Mar 17,2017
Minithumbdown
By: 'Western'
Mar 17,2017
19 people found
this helpful
First word that comes to mind....RUDE. Second.....unhelpful. I could continue but do I really need to say more. I would stay away from this company. Not what it used to be....
read full review
Comment on agent fees
Bad
Was this helpful? Yes
Mar 08,2017
Minithumbup
By: 'Emma'
Mar 08,2017
1 people found
this helpful
Unfortunately we have had many issues with our property, which is why we have been incredibly lucky to have Sam helping us. Since I was first in contact with Sam, she has been helpful, always going the extra mile, and seems to genuinely care about ...
read full review
Was this helpful? Yes
Feb 23,2017
Minithumbup
By: 'NP'
Feb 23,2017
1 people found
this helpful
Since Sam has started her role as the new Property Manager with Martin&Co I've noticed a massive difference. Being a tenant with Martin&Co for the past 6 years, this is the first time I've met a team member who genuinely cares about ...
read full review
Was this helpful? Yes
Apr 01,2015
Minithumbdown
By: 'Jules'
Apr 01,2015
21 people found
this helpful
Having a property for let and unhappy with current agent we asked for a visit to discuss our options. The gentleman who attended, I believe he told us he was the director, was very aggressive in his manner and made us feel pressured to make ...
read full review
What agent could do to change your mind?
Change the aggressive hard sell.
Attached Files
Was this helpful? Yes
Oct 16,2014
Minithumbdown
By: 'Absolute rubbish'
Oct 16,2014
2 people found
this helpful
Absolutely terrible dealings with Martin and Co we had a number of complaints which were only dealt with when we refused to resign the contract before then we were completely ignored and they claimed we had never mentioned anything. Nearer the end of our tenancy ...
read full review
What agent could do to change your mind?
Not victimised us and fixed problems when requested
Attached Files
Was this helpful? Yes
Jul 18,2014
Minithumbdown
By: 'Jonash'
Jul 18,2014
10 people found
this helpful
The worst letting agent I've ever had to deal with. Totally unorganised and very selfish attitude to their business. They are very quick to get things sorted when they are at risk of being out of pocket but are quite happy to sit around and ...
read full review
Was this helpful? Yes
Jul 08,2014
Minithumbup
By: 'apogee'
Jul 08,2014
8 people found
this helpful
I have let property through Martin & Co for many years. Apart from a short difficult period a while ago which has now certainly passed, I have always received a most professional and competent service from them. The current team is no exception - the ...
read full review
Comment on agent fees
Average
Was this helpful? Yes
Jun 26,2014
Minithumbup
By: 'Luke Folwell'
Jun 26,2014
24 people found
this helpful
I moved from my previous letting agents to Martin & Co after receiving a poor service. Martin & Co swiftly arranged for my properties outstanding problems to be quickly rectified, which were neglected by the previous company. Communication between myself and the agent have been ...
read full review
Was this helpful? Yes
Jun 19,2014
Minithumbdown
By: 'Disappointed Landlord'
Jun 19,2014
21 people found
this helpful
Having used a different branch of Martins in Brighton, I invited them to give me a rental valuation. The young girl Amy that came out initially said that without seeing the property, that in that particular area I would easily achieve £850, when she came ...
read full review
Was this helpful? Yes
Jun 05,2014
Minithumbdown
By: 'J J'
Jun 05,2014
10 people found
this helpful
I was a tenant with Martin & Co between 2009+2010. Firstly they were happy to let a property where the bathroom had a ceiling that was thick black with mould. The place was full of moth balls which stunk the place out royally. I never actually ...
read full review
What agent could do to change your mind?
Not be vile creatures who try and squeeze every penny out of the Landlord/Tenant and not caring about their customers.
Attached Files
Was this helpful? Yes
Feb 22,2014
Minithumbdown
By: 'DO NOT USE'
Feb 22,2014
9 people found
this helpful
Can honestly say I would rather be homeless than deal with these again. Can\'t believe how we were spoken to by the manager Kerry zebedee, absolutely vile human! All they were interested in was getting as much money out of us as possible and ...
read full review
Was this helpful? Yes
Feb 22,2014
Minithumbdown
By: 'DO NOT USE'
Feb 22,2014
12 people found
this helpful
Can honestly say I would rather be homeless than deal with these again. Can\'t believe how we were spoken to by the manager Kerry zebedee, absolutely vile human! All they were interested in was getting as much money out of us as possible and ...
read full review
Was this helpful? Yes
Feb 17,2014
Minithumbup
By: 'Professional landlady'
Feb 17,2014
7 people found
this helpful
I have been using this agent for 5yrs now with various properties and have always had a good service. There has been a change of ownership over the last 8mths , having dealt with the previous Branch and office managers for 4yrs having a good rapport ...
read full review
Was this helpful? Yes
Nov 22,2013
Minithumbdown
By: 'Lorrain'
Nov 22,2013
11 people found
this helpful
I had a property that was being managed by Martin & co, i have not a good word to say about them. I had to phone them up for every problem that we had with the flat from roof leaks to a tenant that was ...
read full review
What agent could do to change your mind?
do the job i paid them for...
Attached Files
Was this helpful? Yes
Sep 19,2013
Minithumbdown
By: 'DSD'
Sep 19,2013
10 people found
this helpful
Having dealt with many agents in the past, martin and co are but far the worst agent I have had the displeasure to deal with, which was out of necessity, full of false promises, with a take your money and wash your hands approach. Having ...
read full review
What agent could do to change your mind?
the agent should have met with me at many request to hand over apartment at the end of the lease, the review written was unfair and inconsequential, no passage of information from landlord to tenant. in the end I had to enlist the help of a credit collection agency.
Attached Files
Was this helpful? Yes
Jul 15,2013
Minithumbdown
By: 'Jj - Landlord'
Jul 15,2013
8 people found
this helpful
As the Landlord, I stipulated in my instructions that they Martin & Co should not sign tenancy agreement on my behalf but they did. Martin & Co then installed a convicted criminal in my property that was known to them, the police, and the council. ...
read full review
Was this helpful? Yes
By: Jasper
Jul 16, 2013
View all comments (1)
Hi, just curious Γ’β‚¬β€œ I am a landlord who had convicted criminals put in my property Γ’β‚¬Λœ fullyÒ€ℒ referenced by an Γ’β‚¬ΛœindependentÒ€ℒ referencing agency Γ’β‚¬β€œ the company was YOURMOVE and the referencing agency is not independent as it is owned by LSL who own YOURMOVE. When approached, YM said that the criminals had passed all reference checks but would not release to me any copies and thus they were NOT responsible for them. I went through their complaints procedures a ...
Sep 02,2012
Minithumbup
By: 'Karen'
Sep 02,2012
2 people found
this helpful
I\'ve been with them for 2 years, on 2 different properties and they have been professional and very efficient from start (on time for viewings) to end (prompt deposit back). Most importantly, I never had to chase them about paperwork and replied to my emails promptly....
read full review
Was this helpful? Yes
Aug 31,2012
Minithumbdown
By: 'Rob'
Aug 31,2012
11 people found
this helpful
Absolutely disgusted with the customer service, the Office Manager Kerri Zebedee was very rude and impolite, and lied to us on 2 occasions, directly contradicting emails that she had sent us, When we referenced these, she would refuse to comment. We have now raised the inconsistent ...
read full review
Was this helpful? Yes
By: HIandLOW
Sep 20, 2012
View all comments (1)
We currently have no complaints with The Properrty Ombudsman and none of our staff let out properties with us. we have no idea who this individual is but he is welcome to contact the Director to discuss the matter. ...
Oct 03,2011
Minithumbdown
By: 'MARTIN&CO=CRAP!'
Oct 03,2011
10 people found
this helpful
I lost £350 as my car broke down and i could not get the relevant paperwork to them on the day they said. They did not tell me i would lose the flat if i did not bring in the paperwork that day and i ...
read full review
What agent could do to change your mind?
Do not have time to mention how much needs to be improved.
Attached Files
Was this helpful? Yes
Aug 19,2011
Minithumbdown
By: 'HD'
Aug 19,2011
8 people found
this helpful
Paid the admin fees and after i signed the forms was then informed i had to pay an extra £100 on top of that. Was told the landlord would accept £550 again once i had given them the admin fees was told it would be &...
read full review
What agent could do to change your mind?
Would have been fine if they did not constantly lie and treat us as if we were criminals.
Attached Files
Was this helpful? Yes
Areas covered
  • PO1
  • PO2
  • PO3
  • PO4
  • PO5
  • PO6
  • PO7
  • PO8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
46% customers were satisfied with fees 60% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£190,000
  • Max: Β£190,000

Letting
  • Min: Β£0
  • Max: Β£0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 4 3 13 0 0 0 0 0 0

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Portsmouth PO5 3QT

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



.

Find the Best Agent to
Sell or Rent Your Home