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Martin & Co

117 Commercial Road Parkstone, Bournemouth
Poole
BH14 0JD

07876 125718

Jun 01,2016
Minithumbdown
By:
Jun 01,2016
1 people found
this helpful
OMG they are the worst ever agency I've come across, unreliable, unhelpful,they make lots of mistake about bills menagments; they don't replay if you have broken toilets for 2 months that I had to caese that up 3 times before it got sorted, and they will find any excuses to take your deposit money, awful...
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What agent could do to change your mind?
Agency fees are higher as well
Comment on agent fees
Agency fees are higher as well
Was this helpful? Yes
By: Sue Combs
Jun 02, 2016
View all comments (1)
I am very sorry to hear you are not happy and would welcome the chance to discuss further as I am unaware of your full name or the property you are referring to.....
Oct 06,2015
Minithumbdown
By:
Oct 06,2015
1 people found
this helpful
Predominately the issue with Martin & Co. was the maintenance and life safety issues that were ignored or fobbed off We had complained of an inefficient boiler for over a year before it was agreed to replace the boiler with a modern efficient boiler, we were informed that this would take a maximum of 3 days and the gas would only be off for a few hours then ensued a week of hell with no hot water and the gas shut off for 3 days. I have extensive knowledge of construction and was appalled ...
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What agent could do to change your mind?
Employed professional maintenance engineers and listen to clients on life safety issues
Was this helpful? Yes
May 09,2013
Minithumbdown
By:
May 09,2013
3 people found
this helpful
I was very happy to find an unfurnished property with a reasonable rent. At the beginning it was only meant to be for me , but later I\'ve decided to get a flatmate . I worked that time long hours , so it was impossible for me to pick up and sign the documents within the normal agency working hours and a day off was not an option. Finally the agent visited me at my work place - not pleased about it. Paid and signed the documents also asked if I could get a flatmate -could he talk to the lan...
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Was this helpful? Yes
Nov 16,2012
Minithumbdown
By:
Nov 16,2012
1 people found
this helpful
Had a viewing on a flat, made an offer on it but the agent didn\'t come back to me for a long time. They were showing other people around after I\'d offered to rent it, leaving me waiting. I find this very unprofessional, if not underhand. They don\'t do the reputation of lettings agents any good at all. If my offer was not acceptable then I would have known whether to increase it or not, but to rent it to someone else without telling me is very poor behaviour. In fact, I wouldn\'t have fou...
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What agent could do to change your mind?
Communicate properly in a professional manner.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Awards won by Martin & Co, Bournemouth BH14 0JD

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