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    Kelly Liversage
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No description for branch.
Martin & Co

31 Woodins Way Oxford
Oxfordshire
OX1 1HD

01865 812110

Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
The staff at Martins & Co have been providing exemplary support to us in letting out our apartment in Oxford for more than 10 years. Always happy to assist, make enquiries, and even arrange deliveries and pick-up. Their costs are not excessive and their responses are quick and efficient. More recently they were immensely helpful in identifying a suitable client to buy our apartment and gave support throughout the whole process with good communication channels throughout.The branch at Oxford ...
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Comment on agent fees
Very competitive and fair
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Sep 06,2016
Minithumbdown
By:
Sep 06,2016
2 people found
this helpful
Terrible service. Not interested in nrenting properties just taking fees. They initially asked for ƒÂ¯¿½1550 to be paid 13 weeks before a bedsit in a HMO, would before tenancy start date. this was reduced to 7 weeks when I was pressured into reserving the property paying ƒÂ¯¿½260 Referencing and reserving fee. They failed to complete the referencing in 6 weeks! and hadn't drawn up the tenancy agreement and expected me to pay over the remaining money...
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Comment on agent fees
To high and far too early.
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Jul 19,2016
Minithumbdown
By:
Jul 19,2016
5 people found
this helpful
BEWARE of these letting agents! This was my first time renting a property. The staff were very friendly in the beginning, however, I moved in to a property that hasn't even been cleaned, with dust, spiders, spiderwebs, and previous tenants' items and HAIR all over the flat. I ended up sleeping on a friend's couch and having to clean it (and pay £80 for carpet cleaning) myself! Unluckily for me I had already booked a holiday for the week after my move-in, and not only these issues (which I...
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Jun 27,2016
Minithumbdown
By:
Jun 27,2016
4 people found
this helpful
Definitely, will not recommend this agency! The whole process of renting was like a nightmare. The last point was a problem with washing machine, which we had to solve ourselves. However, it was damaged before we moved in....
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Oct 22,2015
Minithumbdown
By:
Oct 22,2015
10 people found
this helpful
Unhelpful and arrogant correspondence with Robert, which was at best unprofessional and at worst incredibly rude. He was unbelievably slow at organising a tenant contract swap, which resulted in requesting money from both former and new tenant. Also, repairs to our property have not been completed for almost a year, despite repeated requests....
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Oct 08,2015
Minithumbdown
By:
Oct 08,2015
11 people found
this helpful
I am writing this review after having moved into said one-bedroom flat in Oxford with my partner, let by Martin & Co, four months ago in June 2015. Me and my partner are from another country in Europe and had just moved to England then. We both visited the property beforehand and noted certain issues with the flat that we addressed at the viewing. The issues included mould spotting all over the flat, old and stained carpeting in the lounge, as well as single-glazed windows on the street ...
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Comment on agent fees
For the amount of inconveniences the agents have caused us we should have been reimbursed any fees aver paid out to them. This never happened.
Was this helpful? Yes
By: Martin & Co
Oct 30, 2015
View all comments (1)
Firstly we are very sorry to hear that you have not been satisfied with our service. We understand that before you moved in to the property, a mould issue was highlighted which needed to be addressed and quite rightly so therefore we ensured that this was made part of the agreement between you and the landlord and a professional clean carried out before you moved in. It only became evident after numerous attempts to rectify the issue that there were underlying causes that required repairs to ....
Aug 21,2015
Minithumbdown
By:
Aug 21,2015
9 people found
this helpful
I have sent more than 30 emails to Martin & Co (Oxford) leasing co to address the failure of floor heating for 48 Empress Court, Woodins Way. Ox1 1HF. I received no actions and no replies. I walked to see them more than 6 times. From 29 Jan 2015 to 1 June 2015, we reported the failure of essential service of the floor heating on 29 Jan to 15 April 2015. My son suffered in cold winter for more than 3 months. The room temperature was continuously below -2 to 2 degree in month of Jan/ Feb 201...
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Was this helpful? Yes
Jul 02,2014
Minithumbdown
By:
Jul 02,2014
20 people found
this helpful
We own properties and some are let/managed via agents on my behalf. Never before have I come across such vile and rude staff. They are all about getting what they can for the landlord and couldn't care less about the tenant. They don't contact you in a friendly business like way to see that everything is ok for example when the tenancy came up for renewal instead of telephoning or email in a friendly fashion to check if I am going to renew they immediately serve an eviction notice to either pay ...
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Aug 30,2013
Minithumbdown
By:
Aug 30,2013
23 people found
this helpful
We have had a very bad experience with this branch first we were a cussed of braking the machine 3 days after our tenancy began. After excusing effort they arranged for the Miele warranty docs And was found to have been damaged by there own service engineer weeks before. Had a leek from the flat above. And was fined off for three weeks. Was even questioned as to weather the leak really existed. On check out have been asked to pay for non working light led bulbs that are clearly marked as n...
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What agent could do to change your mind?
Here attitude and general manner can be improved to an extensive degree I am an employer of 40 personnel. I would not ever consider hiring some one Like this
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Areas covered
  • OX1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Kelly Liversage - upload your photo Kelly Liversage
2 reviews

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Richard Goodwin - upload your photo Richard Goodwin
3 reviews

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Robert Tupman - upload your photo Robert Tupman
2 reviews

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Kate Mittell - upload your photo Kate Mittell
1 reviews

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Paul Dashwood-Evans - upload your photo Paul Dashwood-Evans
1 reviews

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aaron brookes - upload your photo aaron brookes
1 reviews

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Last updated at 5:15 PM 07/09/2016 by Bill Cooper

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Last updated at 5:15 PM 07/09/2016 by Bill Cooper

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