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    Matt White
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    MICHAEL WHITE
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    Katie Marshall
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Martin & Co

1 Charing Cross Norwich
Norfolk
NR2 4AX

01603 766860

Mar 05,2015
Minithumbdown
By:
Mar 05,2015
4 people found
this helpful
The most horrendous experience I have ever had. Staff at Martin & Co are rude, obnoxious and totally unwilling to help; from the smallest cases to cupboard doors breaking (due to them being improperly fixed at the hinges in the first place), to very adverse living conditions such as horrendous mildew and now even the caving in of my bedroom ceiling. Over the past few years that I have lived in my student house, I have had nothing but trouble from this estate agents. Upon moving into the hous...
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What agent could do to change your mind?
Rip off
Comment on agent fees
Rip off
Was this helpful? Yes
By: Matthew White
Mar 05, 2015
View all comments (1)
This Review contains a number of significant inaccuracies. Firstly the damp has been confirmed by several experienced contractors to have been caused by the Tenant's lifestyle and failure to adequately control condensation within the property. This included (prior to the incident occurring) a highly qualified Damp Specialist, who, having undertaken a thorough investigation at the house, drew up a detailed report on the cause, which was shared with all of the occupants. Previously, on several....
Oct 01,2013
Minithumbdown
By:
Oct 01,2013
3 people found
this helpful
Utter money hungry robots. Very happy to take your money but extremely keen to keep hold of it. Moved into a property that was NOT clean. They kindly offered to pay for us to clean it (bear in mind we had moved in at that point so no deep clean could be attempted) and gave us a measly £35 compensation. I thought that this may create some kind of leniency at the end of the tenancy. No way! Charged us for picture hooks we clearly didn\'t put up and what looks like a brand new paint job for t...
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What agent could do to change your mind?
Any kind of human touch to their customer service
Was this helpful? Yes
Aug 23,2013
Minithumbdown
By:
Aug 23,2013
3 people found
this helpful
Essentially unhelpful and utterly mean spirited. These agents would charge for the use of a ball point pen. At every stage of the letting process they do as little as possible to help, but do all they can to take as much money as possible from tenants. Our landlord, when we met him was very pleasant. What a pity we had to deal with this miserable shower....
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Was this helpful? Yes
Oct 05,2011
Minithumbdown
By:
Oct 05,2011
9 people found
this helpful
Renter beware!!! Do not use this Rental Agent under any circumstance. Without doubt the very worst rental experience ever. Martin & Co Norwich offer the poorest service I have ever experienced. They are rude, unprofessional and just make rules up. They expect a house that has been lived in for a year to be returned in a better condition than when it was first rented. No allowance for fair wear and tear is made and they do all they can to keep your deposit. The inventory system is a t...
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What agent could do to change your mind?
Joined a self regulatory body. Employed professional staff. Not tried to take us for a ride.
Was this helpful? Yes
By: Muriel
Feb 13, 2013
View all comments (6)
LOL WELL Lowes Yard I quite agree with you MICHAEL WHITE was an arrogant pig on the phone when I was just enquiring into a rental and I agree with everything and more in the 15 minute conversation I was unfortunate to have ..... HOW DARE YOU MICHAEL ASK ME VERY INTRUSIVE QUESTIONS WHICH HAVE NOTHING TO DO WITH YOU !!! once you found out i was with a boyfriend your attitude stunk even more no other Estate Agent has been like you they have all been POLITE HELPFUL FRIENDLY AND NOTHIGN IS TOO MUCH ....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Matt White - upload your photo Matt White
1 reviews

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MICHAEL WHITE - upload your photo MICHAEL WHITE
1 reviews

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Lucy Curtis - upload your photo Lucy Curtis
1 reviews

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Katie Marshall - upload your photo Katie Marshall
1 reviews

About Katie No description set View full profile

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Awards won by Martin & Co, Norwich NR2 4AX

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