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    Steve Chadwick
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Martin & Co

8 Bridge Street Northampton
Northamptonshire
NN1 1NW

01604 239389
Website not available

Properties for sale
Properties for rent
Oct 31,2017
Minithumbup
Steve Chadwick
By: 'Rob Abell'
Oct 31,2017
1 people found
this helpful
Steve Chadwick has a reputation for excellent customer service, that's why we used him and Martin & Co to sell mother-in-law's bungalow The experience from start to completion was a good one, so I have no hesitation in recommending you deal with Steve Chadwick of Martin & Co....
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Comment on agent fees
Competitive and realistic
Was this helpful? Yes
Oct 23,2017
Minithumbup
Steve Chadwick
By: 'Paul Hines'
Oct 23,2017
3 people found
this helpful
Since the new management take over Martin and Co Northampton is professionally ran and very client focused. I have no issue recommending Martin and Co Northampton...
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Comment on agent fees
Happy with the fees
Was this helpful? Yes
Oct 23,2017
Minithumbup
Steve Chadwick
By: 'Eddie Royce IFA'
Oct 23,2017
4 people found
this helpful
Steve Chadwick has taken over this branch and he will make a massive difference to serving Landlords and Tenants alike. Steve has helped a number of my clients with their properties and I have always trusted him and found him to be honest, he works hard to keep all parties involved happy but also trains his staff properly. Speak to him if you have any doubts he is very approachable....
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Comment on agent fees
Fair and transparent pricing, if a landlord needs to pay for repairs Steve will make sure they do, if a tenant has caused damage so will they.
Was this helpful? Yes
Oct 23,2017
Minithumbup
Steve Chadwick
By: 'Terry'
Oct 23,2017
2 people found
this helpful
Steve deals with my rental properties in Leicester and I don't have any Tenant problems, So I was pleased when Steve took over the Northampton Branch as I am looking to increase my porfolio. Steve has given me great advice on locations, budgets, maintenance and expected return on investment. If you are a Landlord I would recommend Steve very highly....
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Oct 23,2017
Minithumbup
Steve Chadwick
By: 'Jude Read'
Oct 23,2017
2 people found
this helpful
The professional and personal level of service is exceptional at this branch of Martin & Co. The new Owner, Steve Chadwick has brought a wealth of knowledge and customer focus to the business. Steve brings with him a welcome relief to the traditional style of estate agents, along with his team, they listen, understand your requirements and offer a proactive service....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 22,2017
Minithumbup
By: 'Martin Neeves'
Oct 22,2017
3 people found
this helpful
I am landlord and I currently have two houses which are fully managed by Martin & Co Hinckley which is owned by Steve Chadwick, the new owner of Martin & Co Northampton. It is very difficult to find good letting agents and most deserve very poor reviews. However, Steve Chadwick is a shining beacon of excellence in the lettings industry. He has created a superb agency in Hinckley and I have no doubt he will do the same in Northampton. He has extremely high standards and above all, he ...
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Comment on agent fees
The fees are reasonable.
Was this helpful? Yes
Oct 22,2017
Minithumbdown
Steve Chadwick
By: 'James Blacklaws'
Oct 22,2017
2 people found
this helpful
I have been dealing with Steve Chadwick across his Martin & Co franchises for some time now and wouldn't hesitate to recommend his services. He has recently taken over the Northampton franchise and I have no doubt that he will make a great success of the branch....
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Was this helpful? Yes
Oct 16,2017
Minithumbup
By: 'Kevin Purnell'
Oct 16,2017
5 people found
this helpful
I have been working with Steve Chadwick of Martin and Co Hinckley for some time. He is the new owner of Martin and Co Northampton and is taking over the branch very soon. I am a developer and landlord and have properties in Leicestershire and Northamptonshire and Steve has assisted me with both sales and rentals. DO NOT expect the same poor levels of service and support that it seems the previous owners of the Northampton branch used to provide. Steve and his team are the best agents I'...
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Comment on agent fees
Very reasonable fees with nothing hidden. They always do what they say they will.
Was this helpful? Yes
Sep 11,2014
Minithumbdown
By: 'rtdon13'
Sep 11,2014
7 people found
this helpful
martin and co seem to have a tendency to charge ridiculous fees to do virtually nothing. I was left in a mouldy, insecure house house with no heating or hot water for a year with a baby. The house then got broken into (admittedly not martins fault) however, they refused to repair the door that had been kicked in saying they didn't believe me that i had been burgled even though i provided them with a police crime reference number, thus leaving the house insecure. They also outright denied that th...
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What agent could do to change your mind?
only charge for what they provide you with
Attached Files
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By: rtdon13
Sep 18, 2017
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Agreed, I can confirm this review was written some time ago and so does not refer to the current level of service. That I can't comment on as I no longer rent through them. ...
Aug 31,2014
Minithumbdown
By: 'Eleanor Mace'
Aug 31,2014
5 people found
this helpful
I had to write one last review about this Company and now as an ex-tenant. Please do not believe anything they say. We were promised a very long let on a property. After a year we had notice - the owner wanted it back. (Not all Martin's fault I suppose). After another 3 months the property is up for rent again - the owner doesn't need it. How stupid is that and what an upheaval it was for us and rather costly as well. Martin's should have checked this was really a long term let in the first pla...
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What agent could do to change your mind?
Make sure they have all their facts right.
Attached Files
Comment on agent fees
Too expensive.
Was this helpful? Yes
By: Steve Chadwick
Oct 25, 2017
View all comments (1)
This review was from a few years ago, and with a change of business ownership, the service level has dramatically improved. ...
Aug 19,2013
Minithumbdown
By: 'hope'
Aug 19,2013
8 people found
this helpful
This agency is very selfish and unhelpful, they charge for everything, i e reference for your new agency, contract renewal..... When we were going to move out because last day of our contract fell on Sunday, they forced us to move out on Saturday by 12 pm, one and a half day earlier.!!!! which was horrible, as we was planning to move out on the weekend, we asked if we could throw the key through the door on Sunday night, they said NO, we asked if we could come in and drop the keys as soon as th...
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Was this helpful? Yes
Aug 04,2013
Minithumbdown
By: 'Terry Robinson'
Aug 04,2013
5 people found
this helpful
So the Northampton office has been taken over. Hurrah! It can\'t be any worse than it is now. Still awaiting to hear from Martins over a query we made 2 months ago....
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Was this helpful? Yes
By: Tony Moore
Sep 13, 2013
View all comments (1)
Dear Mr Robinson If you could please send your query to tony.moore@martinco.com I will deal with it immediately. I have checked our database and we don't appear to have a tenant called Terry Robinson so I am unable to directly call you back. Kind regards Tony Moore - Proprietor ...
Feb 27,2013
Minithumbdown
alex lamb
chelsea king
By: 'UNHAPPY LANDLORD'
Feb 27,2013
9 people found
this helpful
The agents instructed a gas safety check and their contractors said that they could not issues gas safety cert because work needed to be carried out to make it safe. I knew this was not the case as it had been deemed safe 6 year running and no changes were made. I instructed my own engineer and he passed the property as safe!! Their contractors just wanted to make more work and charge me unnecessarily....Aviod!!! The fitted my gas hob to the gas mains and chagrd well over the going rate...I call...
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What agent could do to change your mind?
THEY COULD HAVE TOLD ME THEY DON\'T JNOW HOW TO RUN A BUSINESS BEFORE I SIGNED THE CONTRACT. BEST THING THEY CAN DO IS CLOSE BUSINESS.
Attached Files
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Jan 07,2013
Minithumbdown
By: 'Terry Robinson'
Jan 07,2013
8 people found
this helpful
Agent did not turn up on 1st viewing. Excuse was existing tennant wanted to be present. We had only come 200 miles! Viewed next day but no tenant present - this was obviously a lie/cover up for not turning up first time. Agreed on property and told white goods included but when moved in they had gone and not included. Luckily we bought our own fridge but still had to buy a washing machine. The previous tenant had left alot of rubbish so couldn\'t believe the place had been inspected. Within 2 da...
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What agent could do to change your mind?
Give us the correct information and communicate better.
Attached Files
Was this helpful? Yes
Dec 18,2012
Minithumbdown
By: 'Billy'
Dec 18,2012
9 people found
this helpful
This has got to be the most unprofessional letting agent in the world. They never return your calls and are only interested getting money out of you. Never, never use this agent, go next door...
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Was this helpful? Yes
Dec 14,2011
Minithumbdown
By: 'Whoop'
Dec 14,2011
13 people found
this helpful
Absolutely terrible. Not even the slightest attempt at customer service. Rude, uncooperative and argumentative staff. So far we've been a month without central heating (In november/december). It took them 10 days to even send someone to look at it, and 16 days and counting for anyone to come and fix it. All the while this was going on i was being plagued with phone calls about renewing my contract (for £85). It seems fine for them to chase you for money, but utterly impossible to ge...
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What agent could do to change your mind?
Actually listen to your customers. Respond to phone calls. Call back when you say you're going to. Tell us when things are actually going to happen. Don't lie to my face about things i know to be true. Stop charging people lots of money for what is essentially photocopying. Do something earn all the fees we paid you.
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
80% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £220,000
  • Max: £445,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 2 0 6 3 0 0 0 0 1
chelsea king - upload your photo chelsea king
1 reviews

About chelsea No description set View full profile
alex lamb - upload your photo alex lamb
1 reviews

About alex No description set View full profile
Steve Chadwick - upload your photo Steve Chadwick
6 reviews

About Steve No description set View full profile

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Complaints Procedure

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Awards won by Martin & Co, Northampton NN1 1NW

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