• Liam Jeins
    Liam Jeins
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    Amanda Coombs
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    Sophie Case
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    Rhys Waldron
We are an award-winning brand with over 25 years experience in the winning corner of the property arena. Unlike other agents, who would seem to treat all customers the same, we prefer to listen to our clients, assess their requirements, and then deliver a range of services which are specific to their individual needs. By doing this we are providing a quality bespoke service that will help clients save their money and maximise the returns from each and every property that they own.
Martin & Co

20 Church Street Merthyr Tydfil
Mid Glamorgan
CF47 0AY

01685 375110

Nov 18,2016
Minithumbdown
By:
Nov 18,2016
1 people found
this helpful
My tenancy finished on 17th October 2016, I had paid a full months rent and was only 1 week into the month when my tenancy ended and therefore am due a refund for 3 weeks rent. It is now 17th November and I have still not received my refund. Having spoken to the local branch on numerous occasions to be outright lied to. I am now putting this matter into small claims court. I would not recommend this company to anyone. They are an absolute disgrace....
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Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
this helpful
I would highly recommend martin & co Merthyr Tydfil. The whole process of letting a property was seamless. Amanda coombs was excellent answering all how questions and keeping us informed of the process. The whole team are very professional with excellent customer service. Should any maintenance issues arise Martin Edwards is happy to help and gets back with the answer quickly....
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Comment on agent fees
Agent fees very competitive
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Mar 27,2014
Minithumbup
By:
Mar 27,2014
0 people found
this helpful
The Merthyr Tydfil branch of Martin & Co have been outstanding in their professionalism and level of helpfulness. This extends to advice prior to purchasing a buy to let and has continued throughout the whole process of valuing and letting our property for us. They have been approachable and efficient and have kept us informed as the letting has progressed. In particular Sarah Cule\'s willingness to provide prompt help and advice has been invaluable. The communication we have had with Emma, ...
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Mar 24,2014
Minithumbup
By:
Mar 24,2014
0 people found
this helpful
WOW- The Team at Merthyr has been great especially Sarah. I was with another agent and the differnce has been astonishing - professional, helpful, patient and deeply knowledgeable. I have felt that I am in very safe hands and I have total trust in Sarah (and the team) that they are doing everything in my best interests. Sarah has had to deal with many issues ans she has kept me informed at every step - thanks very much - Outstanding professionalism and customer care. I have no hestita...
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Jan 30,2014
Minithumbup
By:
Jan 30,2014
0 people found
this helpful
I am very pleases with the service received by martin and co as a tenant. Any queries are dealt with quickly and all staff members are friendly and eager to help....
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Jan 17,2014
Minithumbup
By:
Jan 17,2014
0 people found
this helpful
We have used Martin & Co for some years now, first just to find tenants for our three properties and now to manage them as well. They have always been very professional, pleasant to deal with, prompt in dealing with things and I would happily recommend them to other landlords....
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Jan 17,2014
Minithumbup
By:
Jan 17,2014
1 people found
this helpful
Both Sarah and Sam have been of tremendous help with advice and marketing of my property. I am based over in Manchester, whilst my property is in Hengoed, so it was important to find a local trustworthy and reliable agent who would act for me on the renting of my house. They have given me expert advice on the marketing side and they have provided reliable contractors to carry out various jobs on the property. They are pleasant to speak to, which always makes a big difference, so I would have no ...
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Jan 13,2014
Minithumbup
By:
Jan 13,2014
1 people found
this helpful
I am kept well informed on any issues with the property. The team work hard to ensure the property has a tenant. Any info I request is looked into in a timely manner....
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Dec 30,2013
Minithumbup
By:
Dec 30,2013
0 people found
this helpful
Excellent service received, very helpful agent, dealt with our need very quickly as we have had only few days left to move out from previous property. Team is very professional and even now very helpful. Would recommend to friend and you will be always happy....
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Dec 18,2013
Minithumbdown
By:
Dec 18,2013
0 people found
this helpful
I have had nothing but trouble with these ( supposedly ) letting agent. Firstly the prices you have to pay are unbelievable, we had to pay £1150 just to get the keys and move in, my husband gets paid on the 15th so we asked to change the direct debit date which again cost us another £75. Every time we wanted to extend the tenancy we had to pay £60, where does all this money go? Their back pocket no doubt. My husband got a new job and as a mother of two did not feel comfortabl...
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By: Sam Zalewski, Director, Martin & Co Merthry Ty
Dec 26, 2013
View all comments (1)
I am sorry you feel the experience have been awful. I would really like to have an opportunity to discuss the matter directly with yourself but unfortunately we do not know which tenancy this review relates to. However, we do want to answer the points raised in the review as we think some of them are quite unfair and / or factually incorrect (our answers are based on our standard practices applying across our agency): 1) The £ 1,150 money you have paid would have been first month rent, dep....
Dec 10,2013
Minithumbup
By:
Dec 10,2013
0 people found
this helpful
The whole team there have been very helpful and Martin and Co (based in Merthyr) offer better rental services than my local area (Aberdare)....
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Dec 09,2013
Minithumbup
By:
Dec 09,2013
0 people found
this helpful
Everyone i dealt with was welcoming and very helpful. everything went smoothly and it was all hassle free so thanks...
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Dec 09,2013
Minithumbup
By:
Dec 09,2013
0 people found
this helpful
The team are refreshingly efficient in responding to emails and calls, prompt in follow up with potential tenants and sorting out problems. Highly recommend....
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Dec 06,2013
Minithumbup
By:
Dec 06,2013
0 people found
this helpful
Office have great options of properties to choose. Staff can advice which properties is affordable . Any problems with managing are solved quick . Fully recommend....
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Nov 14,2013
Minithumbup
By:
Nov 14,2013
1 people found
this helpful
Sam and his team at Martin & Co are very efficient and professional. They showed me around several short-listed properties and sorted me out an 18 month rolling lease. Every little thing that came up during the tenancy was promptly and very personally dealt with. Highly recommended!...
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Mar 23,2012
Minithumbup
By:
Mar 23,2012
2 people found
this helpful
This Office has been excellent through my time as a tenant. They have sorted everything out and made sure that all maintenance issues were dealt with promptly and that all the documents and information I needed was given to me before I moved in. I would recommend Martin & Co (Merthyr Tydfil) to all my friends and family. They are a friendly staff and are always willing to help out in any way possible....
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Areas covered
  • NP23
  • CF47
  • CF45
  • CF48
  • CF44
  • CF81
  • CF82
  • NP22
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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7 0 7 2 0 0 0 0 0 0
Liam Jeins Liam Jeins
Administration Assistant
0 reviews

About Liam Liam has worked for Martin & Co for over 3 years and provided vital support in the form of dealing with accounts, property management visits and check-out reports. He also helps with maintenance and g View full profile
Amanda Coombs - upload your photo Amanda Coombs
1 reviews

About Amanda No description set View full profile

1 reviews

About No description set View full profile
Sophie Case - upload your photo Sophie Case
0 reviews

About Sophie No description set View full profile
Rhys Waldron - upload your photo Rhys Waldron
Branch Manager
0 reviews

About Rhys Newly appointed, Rhys brings with him 15 years of property experience gained within South Wales and blends a knowledge of corporate and independent estate agency practices to the branch View full profile

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Last updated at 12:24 PM 03/09/2015 by Rhys Waldron

Complaints Procedure

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Last updated at 12:24 PM 03/09/2015 by Rhys Waldron

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