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Martin & Co

33 Liverpool Road Manchester
Greater Manchester
M3 4NQ

0161 8392212
Website not available

Properties for Sale
Properties to Rent

Feb 16,2018
Minithumbdown
By: 'Disappointedtenant'
Feb 16,2018
1 people found
this helpful
Also would give zero if possible. Terrible all round. The fees are shocking. Hound you for money and references but the minute you need anything from them they don't want to know. Poorly managed and highly unprofessional. Made my 1st renting experience nothing but ...
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Comment on agent fees
Extreamly poor
Was this helpful? Yes
Feb 08,2018
Minithumbup
By: 'A.'
Feb 08,2018
1 people found
this helpful
Worst experience and communication ever. I would run away from them. Poor social skills. Unprofessional. It takes ages for a reply. Non helpful....
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Comment on agent fees
The worst ever
Was this helpful? Yes
Jan 31,2018
Minithumbdown
By: 'Extremely Unimpressed Tenant'
Jan 31,2018
2 people found
this helpful
Horrendous experience renting with Martin & Co - if I could rate 0 I would. They spent weeks with all of our referencing information only to the rush it all through at the very last minute, pestering employers to reply asap even though they had had ...
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Comment on agent fees
Fees are fairly high, but a check out fee is ridiculous.
Was this helpful? Yes
Nov 15,2017
Minithumbdown
By: 'Observer'
Nov 15,2017
1 people found
this helpful
I don't have enough space to describe how bad this company is. They double charge, they don't pay landlords rents on time, they are rude, unprofessional and proud. The strong and wrong types. All I can say is avoid, boycott and avoid as ...
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Comment on agent fees
Bad. They donÒ€ℒt do any work
Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'Clayton Blackmore'
Nov 09,2017
0 people found
this helpful
Very good experience so far, particularly James has helped tremendously from viewing to picking up the keys and quickly sorted a slight problem we had with timing which could have left us homeless, office overall has been warm and friendly....
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Comment on agent fees
Not too bad
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Oct 26,2017
Minithumbdown
By: 'Sandra'
Oct 26,2017
0 people found
this helpful
Very expensive (background checks, tenancy renewal) if not the most expensive agent in the area. Terrible "service". Check out was a nightmare. We asked weeks in advance for an appointment for the check out inspection. After various emails and phone calls we were ...
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Comment on agent fees
Very expensive
Was this helpful? Yes
Jun 26,2017
Minithumbdown
By: 'Annoymous'
Jun 26,2017
2 people found
this helpful
(1) We had a boiler which didn't work properly for 12 months. They had to 'consult' the landlord every time yet every time failed to get back to us. (2) They never once did the 'flat checks' which they were meant to. (3) They allowed us to sit waiting ...
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Comment on agent fees
Shockingly High. What are the fees for? We picked up and dropped off our keys and both times they were eating doughnuts and McDonalds!
Was this helpful? Yes
May 29,2017
Minithumbdown
By: 'Lazy agent'
May 29,2017
2 people found
this helpful
Horrible service. I call them to arrange a viewing but the agent on the phone refused to show me the house. I went to the branch and the same agent was too lazy to show me properties. At the end he mentioned two and ask ...
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Apr 22,2017
Minithumbdown
By: 'Rachaelmanchester'
Apr 22,2017
1 people found
this helpful
Worst company I've ever dealt with. My flat got broken into and they didnt answer for days. The lock didnt get fixed for ages so had to sleep with my front door noticeable open. Never heard anything from them regarding this either. When I first ...
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Comment on agent fees
So expensive for doing fuck all!!!!!
Was this helpful? Yes
Feb 23,2017
Minithumbup
By: 'Tanya'
Feb 23,2017
0 people found
this helpful
I would really like to highly recommend Joe Savage at Martin and Co. I rented an apartment in January and Joe was extremely professional, courteous and kept me updated regularly throughout the process. Joe provided a fantastic service, Thank you, Tanya...
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Feb 21,2017
Minithumbdown
By: 'rose'
Feb 21,2017
1 people found
this helpful
Honestly some of the most useless staff i've ever experienced. Over 80% of the staff are unacceptably rude and unhelpful- lucky if its one of the women who deal with your issues as they are much more helpful. Waiting for objects in the flat to be ...
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Comment on agent fees
No idea how they can charge such high fees for literally no effort on their part. Awful.
Was this helpful? Yes
Nov 23,2016
Minithumbup
By: 'Abdullah'
Nov 23,2016
0 people found
this helpful
Jessica has been helpful. She answers emails fast and clear. Made my moving easy. Still follows up problems that's happening in the apartment....
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Comment on agent fees
Maybe the fees were a bit more than other agents. But I really like the follow up emails and communication to deal with inventory problems.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By: 'sharon wineberg'
Sep 12,2016
1 people found
this helpful
my friend and I were due to view a flat and we are a 5 hour train journey from Manchester. On the train we receive a rude phone call to say our viewing was cancelled. Thanks for wasting our time, could've done with a heads up....
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Sep 09,2016
Minithumbup
By: 'Farheen'
Sep 09,2016
0 people found
this helpful
A great estate agent in Manchester. James the negotiator always kept me up to date with the application I made on the property and the move in process was quick and easy. James kept me updated via email through out. I recommend this estate agent ...
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Was this helpful? Yes
Sep 08,2016
Minithumbup
By: 'Jude H'
Sep 08,2016
2 people found
this helpful
Just dreadful service. Our daughter and her friend found an ideal property in an ideal location. It all seemed too good to be true at the start. Quick process, paid £250 each....then that was it the last they heard. Ongoing calls were made, unfortunately ...
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Was this helpful? Yes
By: Martin & Co
Sep 08, 2016
View all comments (1)
In response to your comments. I would like to advise that the refund was actually made within 10 working days, which for a business of our size is more that reasonable. The accounts department were notified within the correct timescales, and as you can appreciate there are strict processes in place for the refund of any monies within a business. James is a negotiator and therefore does not have the authority to process refunds and is mostly out of the office. Kind Regards ...
Sep 08,2016
Minithumbup
By: 'Tom B'
Sep 08,2016
0 people found
this helpful
I have just moved in to a new property and everything was handled smoothly from viewing to handing over keys. James kept in regular contact to update me on our application and even brought the start date forward once because all paperwork was processed. Very ...
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Comment on agent fees
Fair compared with other city centre agents
Was this helpful? Yes
Sep 08,2016
Minithumbup
By: 'Rob'
Sep 08,2016
0 people found
this helpful
In all dealings with Martin and Co, we found them to be efficient, friendly and above all honest. The service they supply could not have been better and we have had extensive dealings with several other agents, from our experience Martin & Co are the ...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 06,2016
Minithumbdown
By: 'Sophie'
Sep 06,2016
1 people found
this helpful
If I could rate this agency lower I would. Paid my admin fees of ƒÂ¯¿½250 two weeks before I was due to move in. After paying I could not get in touch at all with James or Mo as they were apparently out of the office ...
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Comment on agent fees
Very expensive as no administration was done!
Was this helpful? Yes
Sep 04,2016
Minithumbdown
By: 'Barry D'
Sep 04,2016
4 people found
this helpful
I believe this company is bordering on illegal practices by retaining monies paid by prospective customers for properties which are subsequently de-listed at very short notice but do not refund their customers with their payments. I have made over a dozen phone calls to this ...
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Comment on agent fees
High and bordering on illegal when they don't provide a service or product i.e property for the fee.
Was this helpful? Yes
By: Anonymous
Dec 07, 2016
View all comments (3)
Barry you are completely correct. Shocking company. If the employees were allowed to be honest they would agree with you 100% ...
Jul 04,2016
Minithumbdown
By: 'Rachel'
Jul 04,2016
2 people found
this helpful
Avoid at all costs. * They will lie to you and take pleasure in doing so. Things will be broken/missing when you move in and will remain broken/missing until you leave. The manager is one of the most uncooperative, nasty & obnoxious women I've ...
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Comment on agent fees
Absolutely extortionate. Service isn't even worth β€š£1
Was this helpful? Yes
By: Mrs taylor
Jul 07, 2016
View all comments (1)
Rang re enquiring if my daughter could view a one bedroom flat. The man (he certainly wasn't a gentleman) asked where she lived now, and why couldn't she ring herself!!!!!!!! What the hell its anything to do with him I have no idea. My 32 year old daughter is a teacher hence me calling for her I explained, but by then I had made my mind up that I would advise her not to bother there are many more letting agents in town that are professional and polite. I wonder how many other customers they hav ...
Jul 03,2016
Minithumbdown
By: 'Alex'
Jul 03,2016
0 people found
this helpful
If I could leave a lower rating, I would. Pushy salesmen, flawed contracts and no professional processes in place. I made the mistake of paying the agency fee and guarantor fee without seeing any paperwork, due to the salesperson, "Liam", having a hunger ...
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Comment on agent fees
The agents fees were taken before seeing any application form, which is a poor process
Was this helpful? Yes
Jun 06,2016
Minithumbdown
By: 'Mel'
Jun 06,2016
1 people found
this helpful
Please do not use this company unless you want to be stressed out right up until your moving day! Right from the viewing I have had issues with Martin and co. Which I should have took as a warning sign I informed the member of ...
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What agent could do to change your mind?
They're ok. Not for the service you get though
Attached Files
Comment on agent fees
They're ok. Not for the service you get though
Was this helpful? Yes
Feb 29,2016
Minithumbup
By: 'billydoyle31'
Feb 29,2016
0 people found
this helpful
This was my first rental and Martin & Co were very helpful. Fairly quick to process documents at the early stage of the rental with clear instructions and communication throughout. Also very helpful regarding minor discrepancies when I first moved into the property - would ...
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Comment on agent fees
Considering the central location of the property and the inevitable agent fee's, Martin & Co are fairly well priced.
Was this helpful? Yes
Feb 11,2016
Minithumbup
By: 'Rene'
Feb 11,2016
0 people found
this helpful
A very good agency, I found my rental place through them after visitng 6-7 units in Manchester: this was by far the one with best location, floor plan and overall condition. They were quick to set everything up for me. Lease and keys were delivered ...
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Comment on agent fees
Fees of 325 for a 1,100/month rental, so entirely appropriate it seems.
Was this helpful? Yes
Jan 20,2016
Minithumbup
By: 'Rachael'
Jan 20,2016
1 people found
this helpful
Bought a property through Martin & Co, and dealt with David Land. He was absolutely fantastic in assisting with the purchase of the property. I had an experience from hell with my solicitors, but without his help it would have takenj so much longer to ...
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Was this helpful? Yes
Jan 18,2016
Minithumbup
By: 'Jimmy P'
Jan 18,2016
1 people found
this helpful
On time for viewing and helped me find somewhere to park. Answered all my questions and seemed genuinely interested in taking the time to make sure I understood everything. Application updates were given regularly and the whole process was very efficient. Nothing but good things ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 15,2016
Minithumbdown
By: 'Sarah J'
Jan 15,2016
2 people found
this helpful
This agency are an absolute joke. I can't advise people strongly enough to avoid them at all costs! The service received is beyond terrible, rude & ignorant staff as well as totally unacceptable management. It is the property equivalent of Faulty Towers....
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What agent could do to change your mind?
Excessive. Charge way over the average and you receive nothing in return. Total waste of money.
Attached Files
Comment on agent fees
Excessive. Charge way over the average and you receive nothing in return. Total waste of money.
Was this helpful? Yes
Jan 12,2016
Minithumbdown
By: 'Jessica'
Jan 12,2016
2 people found
this helpful
Martin and Co are a disgrace of a letting agentβ€šΓ’β€šΒ¬β€šΓ’β‚¬Ε“ absolute cowboys - avoid at all costs. 5 years of renting in Manchester city centre with no problems at all until the misfortune of dealing with Martin and Co. Julie and the team are impossible to ...
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Comment on agent fees
No idea what our fees went towards - I either did, or pushed along, the majority of their admin for them.
Was this helpful? Yes
Dec 03,2015
Minithumbup
By: 'lucy89'
Dec 03,2015
1 people found
this helpful
David was great with the whole process of buying a flat. If we had any questions or needed help with anything throughout the sale, he was easily reachable and always extremely helpful. If I ever needed to sell a property, I would go through him....
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Nov 16,2015
Minithumbdown
By: 'Tenant- Manchester'
Nov 16,2015
6 people found
this helpful
STEER VERY CLEAR I have never left a negative review on any website but feel that the level of service which I have received prior to, during and following my tenancy agreement has to be shared to ensure that this company is avoided at all ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
53% customers were satisfied with fees 63% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£149,950
  • Max: Β£180,000

Letting
  • Min: Β£0
  • Max: Β£0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 1 21 30 2 0 3 0 2 3

Fees

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Complaints Procedure

No procedure available.

Awards won by Martin & Co, Manchester M3 4NQ

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