5 Star Review
Jul 13,2017
By: 'Martin & Co give estate agency a good name.'
Jul 13,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
2
people found
this helpful
Having dealt with Martin & Co, High Wycombe for a period of over two years, I have to say they are brilliant. I worked in an estate agency many years ago and got to see examples of good practice and bad. Martin & Co give estate agency a good name. They are courteous, hard working, efficient, forward thinking, on the ball, great at communication (in person and electronically). They keep clients well informed and have a sense of humour too. There's not one weak link in the team and I would...
read full review
2
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jun 14,2017
By: 'Isabel'
Jun 14,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP13
Lettings (as a Tenant)
Postcode: HP13
3
people found
this helpful
Martin and Co have a very professional and friendly approach. We felt very looked after from the beginning of our property search, during our move and right up until now. Their correspondence has been prompt and detailed with further assistance whenever needed. We would definitely recommend them. Thank you to everyone on the team....
read full review
3
people found
this helpful
Was this helpful?
Yes
5 Star Review
May 15,2017
By: 'KW&RJ'
May 15,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP13
Lettings (as a Tenant)
Postcode: HP13
4
people found
this helpful
In our experience, as first time renters, Martin & Co provided exceptional service from our first viewing. We continue to have a great working relationship with Leanne and Bethany who consistently go out of their way to answer questions and help us at every turn. Martin & Co enlist a third party inventory company and a utility arrangement company that helped us set up at the start.
We are very pleased and impressed with the service and support we have received from Leanne and Bethany and...
read full review
Comment on agent fees
The fees seem competative and fair, when compared to other agencies we viewed properties with at the same time.
4
people found
this helpful
Was this helpful?
Yes
1 Star Review
Feb 13,2017
By: 'Dan and Sarah'
Feb 13,2017
Services: Lettings (as a Tenant)
Rent PCM: £885
Would you recommend?: No
Postcode: HP11
Lettings (as a Tenant)
Rent PCM: £885
Postcode: HP11
11
people found
this helpful
Have been a tenant in a Martin & Co 'managed' (and I use the term very loosely) property, for 6 years.... at first, they were brilliant and couldn't have been more helpful. Then came a change of management and I have to say they are bloody hopeless! Renewal documents sent out with the wrong names on (and when we informed them, they told us it was our fault, even though they had got our names right for the previous 3 years?!) , a complete lack of action on any maintenance issues (even ...
read full review
Comment on agent fees
Being as they don't actually do what they're supposed to do (manage properties), I would have to say 'bad'
11
people found
this helpful
Was this helpful?
Yes
1 Star Review
Mar 26,2015
By: 'Horatiu'
Mar 26,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Hp11
Lettings (as a Tenant)
Postcode: Hp11
3
people found
this helpful
Poor service... They advertise a property that they don't have access to it. Been postponed 4 times always on a short notice... And a week later they told me that they have an offer from someone else before I get the chance to see it. I wouldn't recommend. Please try and find some professional agents out there... They are time wasters......
read full review
3
people found
this helpful
Was this helpful?
Yes
1 Star Review
Sep 14,2014
By: 'Sue Mortimer'
Sep 14,2014
Services: Lettings (as a Landlord)
Rent PCM: £925
Would you recommend?: No
Postcode: HP13
Lettings (as a Landlord)
Rent PCM: £925
Postcode: HP13
2
people found
this helpful
I recently used Martin & Co to find a tenant for a recently purchased flat. The first meet went well but from then on communications were difficult. I had to chase constantly, either by phone or email and felt that I was leading the whole process, which for a first-time landlady is not what I wanted. After the initial meet, I went into the office to hand over keys and was given such a hard sell to try to get me to upgrade to full management option which was appalling. I got the distinct i...
read full review
What agent could do to change your mind?
By being supportive to a first-time landlady and certainly communicate more efficiently.
Attached Files
Comment on agent fees
Expensive for what they did.
2
people found
this helpful
Was this helpful?
Yes
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Valuation and Fee Performance
40% customers were satisfied with fees
67% accuracy of agent's valuations
Price range of properties reviewed
Sales
No data
Letting
Review statistics
| From Landlords |
From Tenants |
From Vendors |
From Buyers |
Other |
| |
|
|
|
|
|
|
|
|
|
| 1 |
1 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
Leanne Hurford
1 reviews
Bethany Hill
Administrator
1 reviews
Megan Dow
0 reviews
John Currie
0 reviews
Job vacancies
Please see a list of jobs available
Fees
Before you move in
Holding Deposit £250 (inc VAT)
This fee covers the removal of the property from the website and other marketing materials, and the cancellation of any outstanding viewings with other parties. This amount will be held by us in escrow and is deducted from the first rent payable before move-in. It is refundable if the application should fail through no fault of your own. If you should decide to withdraw your application, this deposit will be passed to the landlord as compensation for lost marketing activity.
Set up fee (tenants’ share) £360 (inc VAT) for up to two tenants
Referencing up to two tenants (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers/ landlords and any other relevant information to access affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement.
Additional tenant fee £120.00 (inc VAT) per tenant
Processing the application, associated paperwork and referencing
Guarantor Fee £120.00 (inc VAT) per guarantor (if required)
Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement
Permitted occupier fee £120.00 (inc VAT) per permitted occupier
Explaining to any permitted occupier their rights and responsibilities towards the named tenant (s) and Landlord as well as the provision of documentary guidance and assistance during the tenancy.
Last updated at 12:29 PM 18/05/2017 by Bethany
Complaints Procedure
Please contact highwycombe@martinco.com with any complaints you may have.
Last updated at 12:29 PM 18/05/2017 by Bethany
Awards won by Martin & Co, High Wycombe HP11 2AG
