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    Sarka Brown
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    Linda Hamilton
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Martin & Co

59A Quarry Street Guildford
Surrey
GU1 3UA

01483 604785
May 20,2017
Minithumbdown
By:
May 20,2017
0 people found
this helpful
I rang to enquire about a property for rent and was spoken to in an extremely rude, patronising manner. Despite being a senior teacher in a large school, I was made to feel humiliated and worthless. I can only feel thankful I was made aware of the poor standard of customer service before I committed to one of their properties....
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By: Richard
May 22, 2017
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Dear S, I am sorry that you feel that you were treated in a rude and patronising manor as that is certainly not the feedback that we normally get from our clients. The team here always try to provide the best possible customer service to our clients and we have a large number of very positive testimonials regarding the high level of customer service we provide, however on this occasion we clearly have not achieved the expected level of service for you and I am sorry that is the case. If y ...
Sep 28,2015
Minithumbdown
Sarka Brown
Linda Hamilton
By:
Sep 28,2015
4 people found
this helpful
Unfortunately, my first and now LAST experience with Martin & Co. Guildford was not only disappointing, it was completely appalling. The staff at Martin & Co. have an extreme lack of unprofessionalism, communication, severely poor customer service, and are ridiculously slow at responding to enquiries or fixing any mistakes created by them. At the beginning of our tenancy, there were several parts of the house that were broken/damaged such as back door locks, bathroom door handles and l...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
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Sarka Brown - upload your photo Sarka Brown
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Awards won by Martin & Co, Guildford GU1 3UA

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