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    David McKnight
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    sian Turner
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Martin & Co

15 Abbey Street Derby
Derbyshire
DE22 3SJ

01332 650068
Website not available

Properties for Sale
Properties to Rent

Aug 31,2017
Minithumbup
sian Turner
By: 'Kev'
Aug 31,2017
1 people found
this helpful
Excellent property, good location good value, as described and good communication with Martin and co staff. Service fell short on 2 key points: 1 I moved out months ago and started chasing rent overpayment 3 weeks ago and still waiting, feel like I'm getting fobbed off. 4 phone calls 4 ...
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Comment on agent fees
Fees were fair I'd recommend again the 2 issues were disappointing but the overall experience was good. They put my property back on market for a fair admin charge, and allowed me release on finding new tenant when I had to move for work.
Was this helpful? Yes
May 24,2017
Minithumbdown
David McKnight
David McKnight
By: 'GlamCorpz'
May 24,2017
7 people found
this helpful
Rude, incompetant, no problem with slum landlords. Will make any promise as long as you leave the office, follow up not so much. AVOID AT ALL COSTS AND DERBY BRANCH OF MARTIN & CO....
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Was this helpful? Yes
Mar 02,2017
Minithumbdown
By: 'Amy'
Mar 02,2017
2 people found
this helpful
I can't fault a particular staff member but as a tenant we don't get very good notice of when someone will be coming to the house. For example I will happily walk around in my dressing gown knowing no one is in, and then someone ...
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Comment on agent fees
Bad, no agent should be allowed to charge agency fees. Glad they're being scraped.
Was this helpful? Yes
Nov 05,2016
Minithumbup
David McKnight
By: 'Martha :)'
Nov 05,2016
0 people found
this helpful
I had a lovely time with Kris ! She really took care of me and gave amazing advice . I felt comfortable with asking her questions and I could not have had a better agent !!!!!!!!! Loved every minute :) tell her I said Thank you :) Cant wait to ...
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Comment on agent fees
Great
Was this helpful? Yes
May 12,2016
Minithumbdown
By: 'DisgruntledLandlord'
May 12,2016
5 people found
this helpful
Disgusting shoddy , dodgy company. Highly questionable contract handling - Landlords avoid !!- they will not handle lettings in your best interest then try and sting you with made up fees. Unauthorised work charges - you will get them !! They Don't answer emails especially McKnight , highly ...
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Comment on agent fees
Dodgy fee structure , made up half the time , charges for unauthorised work etc
Was this helpful? Yes
Feb 23,2016
Minithumbdown
By: 'nothappy'
Feb 23,2016
3 people found
this helpful
I would never reccomend this company to anyone. Maintenence took too long to fix things, often left months on end, no point reporting anything because you will have to call to chase up on a regular basis anyways. People turn up whenever they feel like. ...
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Comment on agent fees
Fees were ok
Was this helpful? Yes
Dec 12,2015
Minithumbdown
David McKnight
By: 'Josh'
Dec 12,2015
2 people found
this helpful
The director of Derby's branch David McKnight was extremely unprofessional. I am a tenant who moved into one of the property managed by Martin and Co. The place i initially decided to moved in comes furnished, David the director of the office, decided to incur ...
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Was this helpful? Yes
Nov 23,2015
Minithumbdown
By: 'Martin and Co'
Nov 23,2015
1 people found
this helpful
We rented a property for 18 months with this letting agent. I have never known such incompetent unorganised office. Towards the end of the tenancy we had a number of viewings on the property where Martin and co did not inform us and let themselves in ...
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Was this helpful? Yes
Nov 12,2015
Minithumbdown
By: 'Unhappy tennant'
Nov 12,2015
3 people found
this helpful
We rented a property with this agent for 3 years. Every 6 months we paid 75 pounds to continue renting the property. This included inspections where by the were to report any repairs that needed doing to the landlord. No repairs reported on these inspections were ever done. ...
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What agent could do to change your mind?
We paid six monthly fees . reported problems that needed fixing which never got done. What were we paying for??
Attached Files
Comment on agent fees
We paid six monthly fees . reported problems that needed fixing which never got done. What were we paying for??
Was this helpful? Yes
Sep 14,2015
Minithumbup
David McKnight
sian Turner
By: '(Abdo)'
Sep 14,2015
0 people found
this helpful
I rented a room with them they are so helpful, kind and sympathetic, I faced many trouble in my budget the appreciated my hard situation and they never dealt me badly, then they accepted to rent me another room cheaper and that solved my problem. ...
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Was this helpful? Yes
Sep 09,2015
Minithumbdown
By: 'One Frustrated Man'
Sep 09,2015
2 people found
this helpful
Having turned up to the house slightly early after an hour and a half journey, I was quite sure I'd found the ideal property for myself and my wife. However, as the time passed, I was worried that nobody was coming to meet me. After 15 ...
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Was this helpful? Yes
Jun 08,2014
Minithumbdown
By: 'sj1'
Jun 08,2014
7 people found
this helpful
Never have I experienced such an incompetent company. I have never known anything like it in my life. terrible customer service to tenants and landlords! They have no idea what they are doing or who is meant to be doing what. I have today been ...
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What agent could do to change your mind?
not been as useless and train their staff to speak to people rather than talking down to them. they are meant to be providing a service for people but instead they are setting an extremely bad example for the industry!
Attached Files
Was this helpful? Yes
May 02,2014
Minithumbdown
sian Turner
By: 'MR MANI'
May 02,2014
8 people found
this helpful
Martin & Co The experience I had was a disgrace a price was agreed and then change several times. I urge NO LANDLORD/ VENDOR not to use this agent STAY WELL AWAY. THEY ARE FAB UNTIL THEY HAVE THE SIGNED AGREEMENT. MY MONTHLY STATEMENTS WAS ...
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What agent could do to change your mind?
Martin & Co The experience I had was a disgrace a price was agreed and then change several times. I urge NO LANDLORD/ VENDOR not to use this agent STAY WELL AWAY. THEY ARE FAB UNTIL THEY HAVE THE SIGHED AGREEMENT. MY MONTHLY STATEMENTS WAS CHARGED AT 10% FOR OVER 6 MONTHS THE AGREED PRICE WAS 7%. DO NOT TRUST
Attached Files
Was this helpful? Yes
Dec 07,2013
Minithumbdown
By: 'Paul'
Dec 07,2013
4 people found
this helpful
They are unprofessional and absolutely terrible. Arranged a viewing yesterday with them and was assured that everything will be well organized by Derby branch. I even called them today few hours before viewing to make sure there aren\'t any changes. Went on viewing and ...
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Was this helpful? Yes
Sep 27,2013
Minithumbdown
David McKnight
By: 'D Brammall'
Sep 27,2013
8 people found
this helpful
Absolutely appalling letting agent. Despite repeatedly reporting to them that our boiler, toilet, lights and oven were broken none were fixed to a satiscfactory standard. Our toilet did not flush properly for well over 18 months and was still only semi working when we left the ...
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What agent could do to change your mind?
There is nothing this agent could possibly do at this point to ever make me consider using them or recommending them to anyone!
Attached Files
Was this helpful? Yes
Aug 16,2013
Minithumbdown
David McKnight
By: 'stephen parrott'
Aug 16,2013
8 people found
this helpful
Bad and argumentative attitude and unwilling to carry out basic management requirements having caused a great deal of trouble with inappropriately placed tenants. Simple requests for legal documentation have been ignored. Our keys have been withheld when required. We suspect that no inventory was carried ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
25% customers were satisfied with fees 36% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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David McKnight - upload your photo David McKnight
6 reviews

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sian Turner - upload your photo sian Turner
3 reviews

About sian No description set View full profile

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Awards won by Martin & Co, Derby DE22 3SJ

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