Martin & Co
Croydon, CR2
3/5, 8 reviews
50% recommended
75% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
75% lettings fee satisfaction

Opening Hours
Address

Martin & Co
145 Brighton Road
Croydon
Greater London
CR2 6EF
0208 6888565

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 75% £0 £0
Lettings 0% 75% £950 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 3 2 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings DPS
Latest Properties

No Properties

“A five stars agency...”

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May 10,2018
Minithumbup
By: 'Rui Pedro'
May 10,2018
0 people found
this helpful
I would like to tell that it was a great pleasure to work with all the members of this agency, very helpful people, for me it was the best experience!!! Especially my big thank you for Rugile and Aimy TOP PEOPLE 🤩🤩🤩🤩🤩🤩...
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Comment on agent fees
Good
Was this helpful? Yes
By: Peter Brown
May 11, 2018
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Rui, Thank you for your kind comments. We do hope you will be very happy in your new home. Peter Brown Director ...

“I had recently experienced the break up of my marriage ......”

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Oct 10,2017
Minithumbup
By: 'Andy19'
Oct 10,2017
0 people found
this helpful
I had recently experienced the break up of my marriage and was forced into leaving the family home and looking for a flat to rent. As an inexperienced tenant I needed guiding in the process. Karolina at Martin & co was exceptional, on turning up at ...
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Comment on agent fees
Good
Was this helpful? Yes

“Good afternoon karolina we are very happy with the property ......”

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Oct 07,2017
Minithumbup
By: 'Maria'
Oct 07,2017
0 people found
this helpful
Good afternoon karolina we are very happy with the property we thank you for all your help and hard work and been professional , and making us happy to found a beautiful place we can call home . kind regards Maria & Augusto...
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Comment on agent fees
Very good
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“This is a letter I wrote some time ago about ......”

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Jul 21,2017
Minithumbdown
By: 'Sean Duffy'
Jul 21,2017
0 people found
this helpful
This is a letter I wrote some time ago about Martin & Co in Croydon. Martin & Co's head office are also liars and never use them. This is what happened to our property rented to them: FAO: Carrie-Anne Heath I refer to your email dated 18th ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Peter brown
Jul 21, 2017
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Mr Duffy I am sorry to learn you had a very bad experience with Martin & Co Croydon. I am also rather surprised at the content of your posting however as my business partner Paul Maruna and I have been the franchisees of Martin & Co Croydon since November 2009. Susan and Samantha Hall who you refer to in your review have had no involvement in the business since then. We have not dealt with and have no record of you or your property. We run a very successful business which has grown exponenti ...

“Absolutely terrible. Horrific organisation skills and completely at a loss ......”

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Aug 21,2013
Minithumbdown
By: 'NotMartin&Co'
Aug 21,2013
1 people found
this helpful
Absolutely terrible. Horrific organisation skills and completely at a loss when it comes to managing a property. They do not act as if they are part of the team of "landlord, tenant, estate agents" they act as their own entity trying to be involved in ...
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Was this helpful? Yes
By: Peter Brown
Nov 12, 2014
View all comments (1)
Unfortunately by leaving an anonymous review this person has not given us the opportunity to address the points they have raised specifically. It must be remembered that we have a duty of care to the tenant but ultimately the landlord is our client. We do not have a mandate to undertake expensive works without a landlord's consent and this can be frustrating for us and tenants at times. In extreme cases tenants have recourse via the local authority. We are members of the Association of Res ...

“I would strongly warn both tenants and landlords before using ......”

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May 21,2013
Minithumbdown
By: 'Natalie Smith'
May 21,2013
6 people found
this helpful
I would strongly warn both tenants and landlords before using Martin & Co Croydon. From day one the service has been poor. After a string of lies, like the property being painted (it wasnt), i had to deal with a mice infestation (which they knew as ...
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By: Peter Brown
Feb 04, 2014
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P.S. she is also currently in arrears with her rent..... ...

“Was very impressed by the services of Martin an Co ......”

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Mar 19,2013
Minithumbup
By: 'Jenny'
Mar 19,2013
1 people found
this helpful
Was very impressed by the services of Martin an Co when letting my property. They had lots more viewings than the other agent, are very good with feedback and are a friendly team. Also very quick and helpful at helping to arrange or suggest contracters ...
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“This was the first time I'd let my property I ......”

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Jun 25,2012
Minithumbdown
By: 'Not Amused!'
Jun 25,2012
5 people found
this helpful
This was the first time I'd let my property I expected the letting agent to properly check references, carry out routine inspections and keep me updated on anything. Sadly, they never get back with answers in a suitable timescale or with any suitable answer. Emails ...
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By: *
Jan 08, 2013
View all comments (1)
We are sorry to learn that we have had an unhappy client and would have hoped they could have raised their concerns with us directly rather than anonymously via this web-site. We are always here, visible, approachable and accountable. Firstly, we are members of ARLA, the Ombudsman scheme for Letting Agents and the Safe Agent Scheme all of which are voluntary. The Ombudsman Scheme provides for financial redress in the event of a complaint, so we evidently take our responsibilities as a profes ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Croydon CR2 6EF


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