Martin & Co - Crewe, CW2

26 reviews 3.3/5 rating
  • 53% valuation accuracy
  • 57% recommend
  • 81% fee satisfaction
Martin & Co

217 Nantwich Road Crewe
Staffordshire
CW2 6DD

01270 500905
Website not available

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“Jessica handled the letting of my property with efficiency and a lovely positive attitude...”

Nov 29,2018
Minithumbup
By: 'Jenny'
Nov 29,2018
0 people found
this helpful
Jessica personally showed prospective clients around and kept me informed with any feedback. I was very happy with the service she provided....
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Comment on agent fees
What was expected
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“Service Review...”

May 11,2018
Minithumbup
By: 'Sarah'
May 11,2018
2 people found
this helpful
Dan was really helpful sorting out several problems at the house when I first moved in. He was efficient, understanding and very approachable. Many thanks for a great service!...
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“Helpful and got the Job done...”

May 11,2018
Minithumbup
By: 'D Stanley'
May 11,2018
1 people found
this helpful
Dan was very helpful in chasing the landlord for our deposit back, although there was a long delay this was in no way Dan's fault....
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“Faultless service...”

Apr 30,2018
Minithumbup
By: 'Claire'
Apr 30,2018
0 people found
this helpful
Brilliant! Dan provided us with fair, objective advice and personable, efficient service. He is engaged with - and very good at - his job, and we had a pretty seamless interaction. All the information we needed was delivered in a friendly and informative way and ...
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Comment on agent fees
N/A
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“Faultless service...”

Apr 30,2018
Minithumbup
By: 'Claire'
Apr 30,2018
0 people found
this helpful
Brilliant! Dan provided us with fair, objective advice and personable, efficient service. He is engaged with - and very good at - his job, and we had a pretty seamless interaction. All the information we needed was delivered in a friendly and informative way and ...
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Comment on agent fees
N/A
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“Legendary...”

Apr 24,2018
Minithumbup
By: 'Donald Gump'
Apr 24,2018
3 people found
this helpful
Daniel Leadbetter is literally the boy. The phrase 'Dan them Man' definitely applies in this case. Helped me immensely throughout my tenancy with anything from general queries, regular visits to my house and any maintenance issues that arose. Not to mention the swift deposit release ...
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Comment on agent fees
Excellent fees, really great.
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“Martin & Co....”

Apr 17,2018
Minithumbup
By: 'Hilleard'
Apr 17,2018
3 people found
this helpful
Fuss free tenancy, excellent property, efficient and helpful property management team and very swift at organising my deposit return. Would recommend Martin & Co and would in particular would like to thank Dan Leadbetter for his help...
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Comment on agent fees
Agents fees are very reasonable
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“Extremely professional...”

Apr 14,2018
Minithumbup
By: 'JoeJoe'
Apr 14,2018
3 people found
this helpful
Daniel has looked after me and my portfolio over the last year and always seems to know what I need before I even ask. He always seems 3 steps ahead and I love it. He gives me peace of mind. Thank you!...
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Comment on agent fees
Good
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“Landlord Experience...”

Apr 11,2018
Minithumbup
By: 'J Turpin'
Apr 11,2018
4 people found
this helpful
For the last 12 months Dan Leadbetter has managed our portfolio of residential properties. I find his approach extremely professional and all the tasks completed thoroughly. He has an excellent understanding of what we require and always appears to be one step ahead in what must ...
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Comment on agent fees
Fair
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“Check out...”

Apr 10,2018
Minithumbup
By: 'Tenant'
Apr 10,2018
4 people found
this helpful
The check out process with Dan was very smooth. He is very personable and efficient in his work. Everything was very quick and we got the deposit back exactly when he had promised....
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“Landlord...”

Mar 27,2018
Minithumbup
By: 'Sarah'
Mar 27,2018
5 people found
this helpful
Dan was extremely helpful and put my worries at ease. He dealt with the issues promptly and in a professional manner. I was feeling very stressed as a landlord as I was very busy and he took matters in to his own hands taking the ...
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Comment on agent fees
Good
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Mar 14,2018
Minithumbup
By: 'Dbloor91'
Mar 14,2018
4 people found
this helpful
I have found Dan to be very professional and courteous . He has gone above and beyond for us . I know he works very hard at his role at Martin and Co and always willing to help and has kept us in the know from the ...
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Mar 09,2018
Minithumbup
By: 'Rhianwen Haynes'
Mar 09,2018
6 people found
this helpful
Dan has been a star sorting out our house ready for us to move in. He has made sure that the house is spotless for us and the bath has been resealed which is a bonus. He is very professional and came down to meet ...
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Comment on agent fees
Good
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Jan 04,2018
Minithumbup
By: 'Clare Matthews'
Jan 04,2018
6 people found
this helpful
Dan has been a huge help in dealing with very sensitive issues with my tenants and has conducted himself to the highest professional level. I would recommend him for all your letting needs his knowledge and professionalism are hard to come by these days....
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Comment on agent fees
Good
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Sep 14,2017
Minithumbdown
By: 'Lottie'
Sep 14,2017
6 people found
this helpful
The worst estate agents that I have ever had the displeasure to work with. The flat we are currently renting off them has so many problems considering it is only 2 years old! We have lived there now for 9 months (we are currently packing to leave ...
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Comment on agent fees
Extremely expensive! Put a charge on absolutely anything they can!
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By: Lottie
Sep 28, 2017
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This was my review - just an update! We have finally moved out of the flat, thank god! We have been 'allowed' to leave without any penalties, which suggests to me they knew they were wrong and couldn't fight us on our case. We have had our flat checked over which I completely understand is normal procedure and necessary. We have been told to go back and clean a "dusty" window sill, clean a mark on a door and that there is marks around one room at the same level. When my other half wen ...
Jul 27,2017
Minithumbup
By: 'Tracey B'
Jul 27,2017
7 people found
this helpful
Hi iv been looked after by Daniel from the Crewe office... He is professional and courteous at all times and most importantly he recognises how busy I am as a landlord and he has swiftly got involved in the nitty gritty day to day runnings ...
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Comment on agent fees
Very fair
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May 03,2016
Minithumbdown
By: 'CreweTenant'
May 03,2016
2 people found
this helpful
I have been a tenant with Martin and Co Crewe for several years and I can honestly say that they are the worst company it has ever been my misfortune to deal with . No matter the situation they let us down at every turn either ...
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Jul 26,2015
Minithumbdown
By: 'Rosh'
Jul 26,2015
3 people found
this helpful
Disgusting experience....very bad and poor service. I view property in Crewe and was happy and paid application fees ‚£250. Agent commit they will process our application and there should be no problem. After 3-4 days no any contact from Agent and after calling myself ...
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Oct 16,2014
Minithumbdown
By: 'Leighanne'
Oct 16,2014
5 people found
this helpful
Rubbish was looking for a house to rent found one put some money down to secure the house then got telled someone else was having that house then I was going to view another house got tell the day I was support to see it ...
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May 29,2014
Minithumbdown
By: 'May'
May 29,2014
0 people found
this helpful
Extremely incompetent and rude letting agents. They came in my house without my permission and brought people in for viewing. When I called to complain, they were the least bothered and said I could call the police. I have a long term tenancy with them ...
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Feb 25,2013
Minithumbdown
By: 'Peter'
Feb 25,2013
3 people found
this helpful
I was due to move into a house with martin & co. only to find the tenants were still living there, therefore making me and my partner homeless. They did however found us a place last minute so we left the matter at that even ...
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What agent could do to change your mind?
Absolute Joke.
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Jul 09,2012
Minithumbdown
By: 'David'
Jul 09,2012
5 people found
this helpful
Terrible Customer Service - No one ever phones back - Phoned and asked for Manager Mark Bowland He never answers calls and never returns calls, always seems to be on phone whenever I'v phoned to complain. The work in getting a tennant and checking there ...
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By: Brassed Off
Sep 02, 2012
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I had exactly the same problems. Mark never responded to my questions in e-mails when I had a complaint. I also had a tenant on HB who didn't pay rent on time, or sometimes at all. They have been reported to the Property Ombudsman due to all the problems they caused, and we are just waiting for the outcome. We probably wouldn't have bothered, but after talking to people they all know someone who used them and had problems, so they had taken them to the Ombudsman, and won, and their problems we ...
Mar 23,2012
Minithumbdown
By: 'keith'
Mar 23,2012
9 people found
this helpful
Its was our first year in letting our house , we expected a letting agency to look after & check references etc on any prospective tennants, we ended up with the tennant from hell, she has'nt paid the full rental for 6 months & all martins have ...
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By: Kevz1
Apr 10, 2012
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I wish I had seen this before I entered into a letting with Martin and co. I really feel sorry for the owners of the property I am letting. The supposed inventory inspector obviously missed a number of key items. Things like a film of grease across the kitchen faulty broken equipment which was reported as "excellent" one hand does not know why the other does!!! One says the chimney needs swept the other says the fire has a leak. The house is a nice house but like I said I feel sorry ...
Feb 24,2012
Minithumbdown
By: 'Jo'
Feb 24,2012
9 people found
this helpful
I have recently moved out of a property with Martin and Co. The house was cleaned top to bottom, hoovered, cleaned the carpet (hiring a cleaning machine) and re painted the kitchen. When I received my check out form, they stated how it wasn't cleaned, ...
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What agent could do to change your mind?
I will NOT be using this company or recommending it to any one. I will be doing quite the opposite
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By: Chelseafc
Apr 18, 2012
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I feel the same, I was treated babdly even after they colleceted my last month rent and i only stayed for 5day in that month. Their staff are the worse staffs are very rude and do not understand what customer service is at all. ...
Dec 21,2011
Minithumbdown
By: 'no progress'
Dec 21,2011
9 people found
this helpful
Absolutely rubbish! I've been in my place for nearly 2 years now and I'm still waiting for things to be sorted. When I moved in I signed a form to say I was happy to have builders in to cap off the chimney in my first ...
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By: Brassed off
Dec 31, 2011
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I've the same problem with them as a landlord. Promise you the earth until they have your signature, then nothing! Meant to have the full management service, so far not had one written report back on the checks they are contracted to do every quarter, or even verbal report. ...
Dec 09,2011
Minithumbdown
By: 'Brassed off'
Dec 09,2011
5 people found
this helpful
Didn't give proper advice regarding do's and don'ts for renting out as beginners. Moved in tenant with unsuitable guarantor, didn't tell us, or show references, just said she had one. I have to chase them to find out if the rent is in on time, ...
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What agent could do to change your mind?
Admit their sytem failed, or wan't acted upon correctly. Get the tenant out at their own expence, refund the management fees and get the repairs sorted out of their own pocket, or their liability insurance.
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Areas covered
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Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
81% customers were satisfied with fees 53% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 3 7 8 0 0 0 0 1 0

Fees

No fees set.

Complaints Procedure

No procedure available.

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Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed

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