Martin & Co
Crewe CW5, Crewe, CW5
3.6/5, 9 reviews
56% recommended
86% sales valuation accuracy
71% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction

Opening Hours
Address

Martin & Co
30 Hospital Street
Nantwich,Crewe
Cheshire
CW5 5RP
01270 611333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 71% £0 £0
Lettings 100% 71% £540 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 1 4 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Very efficient...”

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Dec 06,2018
Minithumbup
By: 'Liz and Ralph'
Dec 06,2018
0 people found
this helpful
We are new LandLords, and needed much advice. From our initial phone call to a lovely pleasant young lady Jessica, who very quickly did the legwork, very efficiently and enthusiastically . She then passed it all over to Toby in Nantwich. Within one week we had ...
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“Very helpful...”

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May 18,2018
Minithumbdown
By: 'Emma Vyse'
May 18,2018
0 people found
this helpful
Just a little review to say how helpful Jessica and Gina was helping us with our problems and house situation in April this year. Also we had a few problems which have been rectified as soon as they could. Also Brenda in property management very ...
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Comment on agent fees
The fees are pricey but they are everywhere else too. They made sure that we would be successful before asking us to make a payment after we were stung at another letting agency
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“diamond...”

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Apr 25,2018
Minithumbup
By: 'hayley'
Apr 25,2018
0 people found
this helpful
great assest to your company service with a smile thanks for all your help dan wish you all the best !!...
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“Worst experience I have ever had dealing with this company. ......”

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Nov 29,2017
Minithumbdown
By: 'Angrytenant'
Nov 29,2017
3 people found
this helpful
Worst experience I have ever had dealing with this company. The staff have no customer service skills and regularly lie or just ignore you. When you do speak to them they are just rude with no empathy. Unwilling to take any responsibility for anything. Avoid ...
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Comment on agent fees
In line with everyone else
Was this helpful? Yes

“A huge thank you to Dan for all of his ......”

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Nov 09,2017
Minithumbup
By: 'A very happy landlady'
Nov 09,2017
0 people found
this helpful
A huge thank you to Dan for all of his help. We had a very difficult situation where are tenants were sub letting and not responding to any correspondence that was sent. Thanks to Dan the tenants have now vacated the property. Dan gathered all ...
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Comment on agent fees
Worth every penny
Was this helpful? Yes

“Excellent, efficient and helpful service. Quick to deal with any ......”

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Aug 16,2017
Minithumbup
By: 'Ruth'
Aug 16,2017
0 people found
this helpful
Excellent, efficient and helpful service. Quick to deal with any issues in a way that suits both landlords and tenants. As a landlord I would recommend Martin & Co as a letting agency....
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Comment on agent fees
Fees are in my opinion fair
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“THE WORST customer service I have ever received!During our ......”

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Oct 31,2014
Minithumbdown
By: 'AngryTenant1'
Oct 31,2014
5 people found
this helpful
THE WORST customer service I have ever received! During our time renting with Martin and Co we dealt with Saul, who from the word go was utterly terrible at his job and treating customers. To start, he rushed us into paying a deposit on the ...
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What agent could do to change your mind?
- Stop lying - Take phone calls - Return missed calls and messages - Don't patronise people - Don't be two faced and try be best mates when something is in your favour - Go out of your way to help tenants and provide good customer service
Attached Filesnbsp;
Comment on agent fees
The rent fee was Ok for the property but the agency fees were too high
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“excellent service, found a tenant exceptionally quickly who has been ......”

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Oct 18,2013
Minithumbup
By: 'KSmith'
Oct 18,2013
1 people found
this helpful
excellent service, found a tenant exceptionally quickly who has been as good as gold through out. Far better than my experience with other agents in the town...
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“We gave Martin and co 8 weeks notice of our intention ......”

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Aug 02,2013
Minithumbdown
By: 'Matthew Stockford'
Aug 02,2013
5 people found
this helpful
We gave Martin and co 8 weeks notice of our intention not to renew. Our landlady then informed them of the instruction to re-advertise. However, we repeatedly asked them by email to keep us informed of the arrangements and likely dates the viewings would start so ...
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What agent could do to change your mind?
More considerate and communicative where appropriate. I.E where the tenants are being as helpful as possible, return the favour. Apologise when they have made a mistake.
Attached Filesnbsp;
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By: Clonty
Nov 28, 2013
View all comments (1)
I hear the same comments from so many people. I don't know why anyone uses them!!! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Crewe CW5 5RP


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