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Martin & Co

18 High Street Coalville
Leicestershire
LE67 3ED

01530 812600

Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Martin & Co are the best estate agents around. I have dealt with many different estate agents over the years and it's a refreshing change to have a genuinely honest and proactive agency on my side. You just don't get this level of service from any other agent on the market. • Amazing turnaround times to any query • Friendly service • Communication between staff so I always get the answer I need No matter what you are selling you will be made to feel like an important client!...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jul 08,2016
Minithumbdown
By:
Jul 08,2016
0 people found
this helpful
Very very poor customer sevice they mess me about for 2 weeks I really wanted a new property to rent, I rang every other day they told me the same thing every time (we will call you back) they never did then mid week I rang them about the property they said its gone now. Will never recommend Martin & co to anyone very very poor....
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What agent could do to change your mind?
Bad
Comment on agent fees
Bad
Was this helpful? Yes
Aug 13,2015
Minithumbdown
By:
Aug 13,2015
0 people found
this helpful
I noticed a property for rent on their website and so enquired about making a viewing. The staff were very friendly on the telephone and efficient in dealing with my enquiries. I was told I could view the property at 4.30pm on the following day, which required me to leave work early; however I was happy to do so. Upon arriving to the property, admiringly I was 3 minutes late for my appointment due to traffic however I deem this acceptable, nobody was there to meet me. I made the assumption that ...
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Jan 22,2015
Minithumbdown
By:
Jan 22,2015
1 people found
this helpful
This is the first house my girlfriend and I have lived in together so it was very important for it to be pleasant. After handing over our bond,admin fees etc. martin & co stopped being at all interested. lets start at the front door. it requires kicking with my steel toe caps to open it and slamming from fully open to close it, the carpet which I was assured had been cleaned was disgusting which cost me a further £300 to have it cleaned, when I challenged martins I was told there was a...
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What agent could do to change your mind?
The only issue I have is they are paid fees to provide a service, they have provided me nothing
Comment on agent fees
The only issue I have is they are paid fees to provide a service, they have provided me nothing
Was this helpful? Yes
By: Martinco17
May 07, 2015
View all comments (1)
We are very disappointed with this review., as we always aim to deliver first class customer service! We are not sure which property you are referring to or whether this is a property that we manage? We are not aware of any of the issues raised. I can assure you that a gas certificate is always in place before any tenant moves into a property. Please contact us so that we can address your concerns and issues?....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Letting
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  • Max: £0



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Awards won by Martin & Co, Coalville LE67 3ED

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