Martin & Co
Chelmsford, CM1
3.4/5, 8 reviews
50% recommended
67% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction



Property Features


Opening Hours
Address

Martin & Co
15 Duke Street
Chelmsford
Essex
CM1 1HL
01245 330500

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 100% £0 £0
Lettings 0% 99% £600 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 4 2 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“tenant with Martin and Co for n......”

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Feb 21,2024
Minithumbup
Victoria
By: 'Victoria'
Feb 21,2024
0 people found
this helpful
I have been a tenant with Martin and Co for nine years. Always amazing! Kerri is always around to deal with any issues and anything I need is dealt with promptly and professionally. Letting agents have a bad reputation but I’ve always been really ...
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“The Team Martin& Co is one of the best lettin......”

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Mar 16,2023
Minithumbup
By: 'Leena'
Mar 16,2023
0 people found
this helpful
The Team Martin& Co is one of the best letting agency. All staff are very professional as well as approachable. I rented an apartment for about 3 years from Martin & Co. I never experienced any problem with there service. Good luck team...
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“I love how I was treated professionally from ......”

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Feb 07,2023
Minithumbdown
By: 'Cecilia'
Feb 07,2023
0 people found
this helpful
I love how I was treated professionally from viewing to letting. In terms pf customer relations and feedback, I will score them 5/5. Thanks everyone at Chelmsford office...
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“Tenat for last 3years...”

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Dec 21,2018
Minithumbup
Clair
By: 'Jana'
Dec 21,2018
0 people found
this helpful
I'm renting through Martin&co for last 3 years and they are all very professional/friendly and always sorted my issues quickly. I know many of them and hands up for allthe good job they provide. The only person I couldnt deal with luckily left so ...
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Comment on agent fees
Fees are more higher then in other places but frankly i think other agencies aren’t far off.
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“Thank you for your help!!...”

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Sep 19,2018
Minithumbup
By: 'Gill'
Sep 19,2018
0 people found
this helpful
Thank You Casey for all your help in finding me a house to let that would take my dog. I had been to all estate agents down Duke St leaving my details and no one even to this date has rung me to see how ...
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Comment on agent fees
Not too bad
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“Martin & Co Chelmsford are quite frankly the worst company I've ......”

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Oct 08,2014
Minithumbdown
By: 'WhatGoesAround'
Oct 08,2014
5 people found
this helpful
Martin & Co Chelmsford are quite frankly the worst company I've ever had the displeasure of dealing with. I can safely advise anyone who is looking to buy/rent a new property to avoid them at all costs. Even if my dream property became available through ...
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Was this helpful? Yes
By: Emma Roberts
Oct 09, 2014
View all comments (1)
I'm very sorry that you feel that the service you received has not met your expectations. As this complaint is anonymous, I am unable to investigate further at this point. I would very much like the opportunity to discuss your concerns, if you would like to get in touch with me directly, I will happily look into your file. My direct e-mail address is [email protected]. Emma Roberts Branch Manager ...

“Poor service. They've arranged a meeting on a certain day ......”

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May 30,2013
Minithumbdown
By: 'Paul'
May 30,2013
2 people found
this helpful
Poor service. They've arranged a meeting on a certain day and canceled it 1:30h before the meeting time. Given that I'm not from Chelmsford and I had to buy a train ticket, they've wasted my money. Rubbish....
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What agent could do to change your mind?
Poor service. They've arranged a meeting on a certain day and canceled it 1:30h before the meeting time. Given that I'm not from Chelmsford and I had to buy a train ticket, they've wasted my money. Rubbish.
Attached Filesnbsp;
Was this helpful? Yes
By: Stephen Frost FARLA Director
Jul 26, 2013
View all comments (1)
We are sorry to learn that you felt this way. We have investigated the matter and have spoken with your Mother, whom the viewing was booked. It was with regret that we had to cancel the viewing at the last minute which was due to the existing tenant not being able to leave work as previously promised. Your Mother is aware of the situation and hopefully we have explained our position. ...

“I viewed a property with Martin & Co for a rental ......”

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Mar 20,2012
Minithumbdown
By: 'Nick'
Mar 20,2012
10 people found
this helpful
I viewed a property with Martin & Co for a rental property in Chelmer Village, Chelmsford Essex From the time of the first phone call it was a shocking display of incompetence. Somehow we managed to arrange a viewing despite the very inexperienced young lady not ...
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What agent could do to change your mind?
1) They could have advanced knowledge of the property they were trying to sell, which would have made them seem less incompetent. 2) They need to be more professional 3) They need to be polite and not rude 4) they need to allow time for viewings, or address the reasons they double booked us I will never use Martin & Co Chelmsford fin the future and would discourage anyone from using their services.
Attached Filesnbsp;
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By: Michael
Jul 30, 2013
View all comments (2)
Absolutely awful, I would avoid Chelmsford Martin & Co at all costs. The whole process, which should have been relatively simple, has been a complete mess. During the time they were in contact with me, I have spoken to at least 5 different members of the team, who I have to explain my problems too all over again, it would seem there is no communication within their team. I should have read the early warning signs when the property was first advertised incorrectly on the Martin & Co website and ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Chelmsford CM1 1HL



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