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    Sean Masterman
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Martin & Co

16 Bridge Street Caversham, Reading
Berkshire
RG4 8AA

0118 946 1032
Aug 23,2017
Minithumbup
Sean Masterman
By: 'Megan'
Aug 23,2017
0 people found
this helpful
Martin and co offered a fantastic service with personable, friendly and knowledgable staff. As a tennent I would highly recommend their service to others....
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Similar to others
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Aug 10,2017
Minithumbdown
By: 'twentytwenty'
Aug 10,2017
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this helpful
Really disappointing.... started off fantastic for the first few months of being with them (we had previously been with another agency who had been particularly difficult)..nothing was too much trouble and staff couldn't do more to help or assist us and I even said to them what a breath of fresh air they were. As the tenancy went on problems arose in the house (the main one being the conservatory roof panel flew off in the wind!!)... we had to bodge it ourselves for a couple of days until they c...
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Comment on agent fees
Bad. The only good thing is their yearly renewal fee is cheaper than some other agencies.
Was this helpful? Yes
Feb 08,2017
Minithumbup
By: 'A happy landlord'
Feb 08,2017
0 people found
this helpful
I have been using Martin & Co in Caversham to manage a property on our behalf for nearly 2 years.Throughout my dealings with them all the staff have been extremely professional and courteous. They have been proactive in managing the property so repairs are arranged without delay and it is not necessary to remind them that an inspection or tenancy renewal is due. Therefore I would not hesitate to recommend them to other landlords....
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Feb 06,2017
Minithumbup
By: 'emmer'
Feb 06,2017
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Sean was very good and helpful with finding me a tenant. Very business and quick working, took a lot of pressure off myself....
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Comment on agent fees
Fees are fees
Was this helpful? Yes
Feb 03,2017
Minithumbup
Sean Masterman
By: 'Reka'
Feb 03,2017
0 people found
this helpful
I found the staff very friendly and helpful. Really efficient team. Sean and Natasha has helped me a lot from the moment I showed interest in the property. I could move into my lovely new flat within 3 days. I can highly recommend the team and the agent.Thanks again :)...
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Comment on agent fees
fair agency fees. nothing hidden
Was this helpful? Yes
Jan 18,2017
Minithumbup
By: 'karen Hunt'
Jan 18,2017
0 people found
this helpful
Excellent and professional service. They property managed the place we call home, and I can honestly not see any faults, their fees are reasonable unlike many of their competitors, and any issue is promptly resolved. I have found them trustworthy, efficient and fair though-ut my tenancy and would never hestitate to recommend them to a friend....
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Comment on agent fees
Fair fees
Was this helpful? Yes
Jun 07,2016
Minithumbdown
By: 'Oncebitten'
Jun 07,2016
1 people found
this helpful
Current and prospective Landlords be warned. Here's a cautionary tale. When going overseas recently, I employed Martin & Co Reading Caversham as my Letting Agent. I returned 4 months after my tenant left the premises to find bills from my Energy Supplier for GBP 224.47 and from Thames Water for GBP 556.81 - both accrued while my property was vacant! After the departure of my tenants, the main heater was left on and there was a continuous flow of water in the toilet. Neither was notice...
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Comment on agent fees
OK
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Oct 24,2014
Minithumbdown
By: 'Disgruntled'
Oct 24,2014
5 people found
this helpful
They average three days to even acknowledge that a fault has been raised, let alone actually doing anything about them. I currently cannot have a shower or bath as the hot tap has stopped working. No response. My smoke alarm was faulty, going off at random times of the day and night. I was told it was the battery, despite it continuing to sound when I was holding the battery in question in my hand. The place is full of damp. A lightbulb exploded 45 minutes after being turned off and I wa...
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By: Elliot Carney
Jan 10, 2016
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Incredibly poor and unprofessional. After acknowledging that there was a problem with our boiler, they arranged a plumber to come and fix it. However, they said that they were unable to meet the plumber without me incurring a call-out charge. Having had to take a day off work to meet the plumber, it emerges that they hadn't booked him at all and there was a 'miscommunication'. One week without hot water and paying £550pm - unacceptable and totally unprofessional! ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
71% customers were satisfied with fees 63% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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Sean Masterman - upload your photo Sean Masterman
2 reviews

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Awards won by Martin & Co, Reading RG4 8AA

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