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    Waisum Lam
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    Matt lawrence
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    Alex Birch
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    Anna Crane
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    Sam Perry
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    Emma Uden
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    Matthew Lawrence
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Martin & Co

191 Mill Road Cambridge
Cambridgeshire
CB1 3AN

01223 275150
Apr 24,2017
Minithumbup
By:
Apr 24,2017
0 people found
this helpful
I commissioned Martin & Co Cambridge to find a suitable tenant for my city centre property and have been extremely impressed by the service I received and the tenant they have secured for me. The process has been seamless, swift and incredibly thorough. This is my first venture into being a landlord so I really did need hand-holding and a lot of questions answering which to some may well have been painful but absolutely every query, no matter who I directed it to at Martin & Co Cambridge...
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Comment on agent fees
GOOD
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Apr 08,2017
Minithumbup
By:
Apr 08,2017
0 people found
this helpful
I was very happy with the customer service, they are very efficient and care about their clients. I think the staff are lovely and they explained everything to me and kept me informed. They took care to answer any questions, they are definitely know what they are doing. Matt put a lot of thought into advertising my property and overall he did an excellent job and I would definitely use their services again....
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Mar 14,2017
Minithumbup
Waisum Lam
By:
Mar 14,2017
0 people found
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Overall extremely happy with Waisum and Martin and co! Waisum was really professional and courteous and made my first move stress free. He made a confusing process easy! I would certainly recommend him....
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Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
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I have always found James Sleat to be extremely helpful and knowledgeable. I have dealt with James on several of occasions and always found him extremely courteous and polite....
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Comment on agent fees
Good
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Mar 10,2017
Minithumbup
Anna Crane
By:
Mar 10,2017
0 people found
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Fantastic staff. We live in Italy. Since we have bought a flat in Cambridge, 7 years ago, we have been there three times. They have rented the flat almost for all the period, taking care of any problem, repair etc. We are very satisfied....
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Comment on agent fees
OK
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Mar 10,2017
Minithumbup
Waisum Lam
By:
Mar 10,2017
0 people found
this helpful
Very helpful, thorough and responsive. All questions were answered clearly and the process was explained in easy to follow manner. Accommodated my timings when I was late for appointment because of work....
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Jan 05,2017
Minithumbup
Waisum Lam
By:
Jan 05,2017
0 people found
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I had a nightmarish experience with letting agencies in Cambridge until I came across Martin & Co. I saw several properties with Waisum Lam before choosing my current rental. He took initiative and followed through without prompting from me (a rarity with letting agencies). My situation was a bit complicated and he has always been professional and thorough. Couldn't be happier with my experience (or my rental!)....
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Dec 22,2016
Minithumbup
Waisum Lam
By:
Dec 22,2016
0 people found
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Waisum helped us so much for the renting. Every question is carefully answered in detail and in time. Thus, they are very good....
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Comment on agent fees
It's reasonable.
Was this helpful? Yes
Dec 14,2016
Minithumbup
Waisum Lam
Waisum Lam
By:
Dec 14,2016
0 people found
this helpful
Best staff who I know. Best professional work ability and Best service attitude for my every inquiry. One second feedback by email or telephone. He is a 5 star!...
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Comment on agent fees
Good
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Dec 07,2016
Minithumbup
Emma Uden
Waisum Lam
By:
Dec 07,2016
0 people found
this helpful
I am a new tenant and have only been with this agency for a short while but really appreciate the professionalism and the timely response....
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Dec 02,2016
Minithumbup
Matt lawrence
Waisum Lam
By:
Dec 02,2016
0 people found
this helpful
I have had some less than satisfactory experiences with property agents in the past so I was very happy to receive such an excellent service from Martin and Co. They were very efficient, proactive and gave me confidence that there would be a positive outcome to the rental of my property. The property was rented out very quickly and at a rental price that I was satisfied with....
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Comment on agent fees
Fees seem to be the market rate
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Nov 14,2016
Minithumbup
Sam Perry
By:
Nov 14,2016
0 people found
this helpful
Sam was a truly excellent agent---friendly,extremely helpful and efficient. He bent over backwards to get the move in date to overlap with our old tenancy finishing. He has also responded promptly to all queries and issues with good grace and humour. We will stay with him!...
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Comment on agent fees
Not a big fan of the check-out fee.
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Nov 13,2016
Minithumbup
Waisum Lam
By:
Nov 13,2016
0 people found
this helpful
Waisum was always easy to get hold of and responded to our questions very promptly. It was a pleasure dealing with him....
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Comment on agent fees
Generally I am not a big fan of check out fees. As this is to protect the landlord, I feel the landlord should cover this cost.
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Oct 24,2016
Minithumbup
Waisum Lam
By:
Oct 24,2016
0 people found
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I've had an excellent experience with Martin & Co so far, receiving very quick responses to any questions and finding the overall initial rental experience a very pleasant one....
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Oct 21,2016
Minithumbup
Sam Perry
Waisum Lam
By:
Oct 21,2016
0 people found
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Fantastic. Really helpful team. Sam was very polite and helpful. Explained the procedure clearly. Waisum also showed us some properties and he was equally helpful....
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Oct 18,2016
Minithumbup
Matthew Lawrence
Matt lawrence
By:
Oct 18,2016
1 people found
this helpful
What can I possibly say... outstanding!!! Most trustworthy and professional company I have ever worked with. I have rented my flat with Martin and Co for 5 years and never had a single problem....
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Comment on agent fees
Very reasonable (and definitely good value)
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Oct 17,2016
Minithumbup
Anna Crane
By:
Oct 17,2016
0 people found
this helpful
Anna has always been very helpful and committed when I reported any problem involving repairs/fixings in the property I am renting....
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Oct 13,2016
Minithumbup
Anna Crane
By:
Oct 13,2016
0 people found
this helpful
I have been very pleased with this agent. All communication has been efficient and polite and all concerns I have raised have been dealt with quickly and fully....
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Oct 12,2016
Minithumbup
Emma Uden
By:
Oct 12,2016
0 people found
this helpful
Ms. Emma Uden has consistently gone above and beyond in assisting us with any and all requests in the 9 months we have leased our property through Martin and Co. She is extremely prompt with correspondence and communication, and is the epitome of professionalism. Her thoughtful and caring nature has always led to timely resolutions, and she is truly a credit to the company!...
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Oct 07,2016
Minithumbup
Sam Perry
By:
Oct 07,2016
0 people found
this helpful
Approached agent looking to rent a flat. Provided viewing on the day of enquiry and a further viewing the following day upon further request. Staff were very helpful at every stage of the process. They were especially good sorting out problems with third parties during the process of securing the property. On the day of arrival all aspects of the move went off without a hitch....
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Comment on agent fees
Fees were present and well explained and where anything was unclear a quick phone call cleared up all problems and misunderstandings.
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Oct 03,2016
Minithumbup
Waisum Lam
By:
Oct 03,2016
0 people found
this helpful
Waisum has been very friendly and available. We have greatly appreciated all his efforts to find answers to our enquiries and concerns (and they were really a lot). He has supported us from the beginning, in each step and confirmed his availbility even during the tenancy. We trusted him from the first moment and so far it was worth it....
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Comment on agent fees
We do not have much experience in the Cambridge letting market, but this Agent's fees were the lowest found so far.
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
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Staff at Martin and Co are helpful and polite. It has been good knowing they are at the end of the phone or email if needed....
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Comment on agent fees
I am most happy with the agents fees.
Was this helpful? Yes
Sep 14,2016
Minithumbup
Anna Crane
By:
Sep 14,2016
0 people found
this helpful
Anna is so helpful. Replies to emails in good time and generally helps with all questions and queries I had/have. I feel well taken care of!...
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Comment on agent fees
Agent fees are Cambridge standard. With the service I'm getting from Anna and the team, I see reason in paying the fee
Was this helpful? Yes
Sep 14,2016
Minithumbup
Sam Perry
By:
Sep 14,2016
0 people found
this helpful
I would recommend Martin &Co to anyone looking for a place to rent in Cambridge. I would like to particularly mention Sam Perry, who made the process very smooth and easy for me especially as I was in a rush to move in....
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Comment on agent fees
It is the standard agent fee also requested elsewhere.
Was this helpful? Yes
Aug 23,2016
Minithumbup
Waisum Lam
By:
Aug 23,2016
0 people found
this helpful
While searching for a house/flat to rent in Cambridge I have been in contact with many agents. The professionalism of Mr. Waisum Lam during all the letting process was something that stood out from the crowd. The top qualities that I can point out are his effectiveness, politeness and friendly attitude. I feel very pleased with the service provided by Mr. Waisum Lam and Martin&Co....
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Comment on agent fees
Although many other agencies charge similar amounts, I consider the fees slightly high. Nevertheless, the service provided was good and I am satisfied.
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Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
I have been very pleased with the service provided to me by Martin and Co in my first year of moving my property to them as a landlord. At the start of the process Matt Lawrence provided a useful insight into the local property market and a realistic assessment of the rent level my three bedroom house could achieve. Then and most importantly, Martin and Co found me a new tenant for my property straight away, so there was no void period. The house had previously been with another agent who...
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Comment on agent fees
I found Martin and Co's fees were competitive for the industry.
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Jul 23,2016
Minithumbup
By:
Jul 23,2016
0 people found
this helpful
Martin and Co. were very helpful and prompt in helping me whenever I had issues with the property and staff helped throughout the tenancy renewal process to choose the best options and negotiating with the landlord (tenancy renewal price and repairs). Martin and Co. are a very reliable and competent agency, their fees are reasonable and in return one gets good advice and support. I'd definitely recommend them for tenancies, very good agency....
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
If you want piece of mind, this is the agent for you! They are proactive in informing me about issues, by email, so things can be resolved quickly and with the minimum of disruption for all concerned. They have contacts with great, but not overly expensive suppliers of all the various services and supplies required and have great processes to ensure that problems are sorted asap. They have found me great tenants who really care for the property and who I want to keep happy....
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Comment on agent fees
Good as far as I am aware. At least value for the money I pay them.
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
The agents are very helpful from the viewing to signing up the contract. The whole process to rent the property is efficient....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
I've been letting my property using Martin's Cambridge for many years, and I can honestly say I've had a very positive experience with them. Staff are friendly and helpful, respond very rapidly to any problems, are efficient in keeping up with regulations and reminding me of routine work to be carried out. I have a lot of peace of mind with them in charge and I have always been happy with the quality of tenant. They have always dealt with problems in an efficient, professional manner, and all in...
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Comment on agent fees
Fees are commensurate with good, all-round service offered.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,895
  • Max: £330,000

Letting
  • Min: £0
  • Max: £330,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 1 21 1 0 0 0 0 1 1
Waisum Lam - upload your photo Waisum Lam
13 reviews

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Matt lawrence - upload your photo Matt lawrence
7 reviews

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Alex Birch - upload your photo Alex Birch
3 reviews

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Anna Crane - upload your photo Anna Crane
4 reviews

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Sam Perry - upload your photo Sam Perry
4 reviews

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Emma Uden - upload your photo Emma Uden
2 reviews

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Matthew Lawrence - upload your photo Matthew Lawrence
1 reviews

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