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    Waisum Lam
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    Anna Crane
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    Emma Uden
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    Mairead Henderson
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    James Sleat
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Martin & Co

191 Mill Road Cambridge
Cambridgeshire
CB1 3AN

01223 275150
Sep 20,2017
Minithumbup
Mairead Henderson
By: 'Palmer'
Sep 20,2017
0 people found
this helpful
Mairead has consistently been very friendly and easy to deal with. Always quick to respond, and has made finding somewhere to rent much more enjoyable! Thank you....
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Comment on agent fees
Very clear about the fees to pay, not hidden away like so many other agents.
Was this helpful? Yes
Sep 07,2017
Minithumbup
James Sleat
By: 'Carlo'
Sep 07,2017
0 people found
this helpful
Martin & Co., Cambridge have been managing my domestic property for the passed 6yrs., always found them to be professional, diligent and efficient with prompt replies to any query.Statements and money transfers on time and easily processed, a nice Team of people to work with....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
By: 'Agostino'
Aug 29,2017
0 people found
this helpful
I have been renting a flat from Martin & Co Cambridge and it has been a very pleasant experience. All the staff have been professional, friendly, helpful and they always have communicated clearly and efficiently. I recommend them for sure....
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Was this helpful? Yes
Aug 24,2017
Minithumbup
Anna Crane
Emma Uden
By: 'JeRa'
Aug 24,2017
0 people found
this helpful
Always ready to listen, help, find quick solution. Very patient with me as a foreigner and helpfull. Well all team was great, but I could choose only two. I do hope to continue to work with you in the future.the...
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Comment on agent fees
I think it is an average fee.
Was this helpful? Yes
Aug 23,2017
Minithumbup
Anna Crane
Waisum Lam
By: 'Anna'
Aug 23,2017
0 people found
this helpful
We've had a great experience with the Martin & Co company & their team. Super helpful, responsive & efficient at all times.We would definitely recommend their services & expertise in the estate sector....
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Aug 23,2017
Minithumbup
Mairead Henderson
By: 'marcin drosio'
Aug 23,2017
0 people found
this helpful
Brilliant agent. Prompt reply and good communication with. Always happy to help with anything, even silly things. Highly recommended. Well done...
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Aug 23,2017
Minithumbup
Anna Crane
By: 'Taylor'
Aug 23,2017
0 people found
this helpful
We have always had a good service from Martin and Co, Cambridge. The staff are responsive, courteous and efficient. Issues are dealt with quickly and they treat the landlord and tenant with respect....
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Comment on agent fees
These are satisfactory but we have little experience of other agents to compare with.
Was this helpful? Yes
Aug 22,2017
Minithumbup
By: 'Abid'
Aug 22,2017
0 people found
this helpful
It is a professional company. All aspects are well taken care of. Rental Payments are made on time. Statements are accurate and cotain all relavent information required....
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Comment on agent fees
They are reasonable for the service provided
Was this helpful? Yes
Aug 15,2017
Minithumbup
Mairead Henderson
By: 'Rm96'
Aug 15,2017
0 people found
this helpful
Made a very complicated move in run much more smoothly- despite a lot of unforeseen setbacks, and stayed calm and friendly (somehow) even when I wasn't! Thank you very much Mairead!...
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Comment on agent fees
Martin and Co are the most reasonable agent with fees in Cambridge that I've come across.
Was this helpful? Yes
Jul 27,2017
Minithumbup
Waisum Lam
By: 'Charles'
Jul 27,2017
0 people found
this helpful
As an overseas landlord, this is the first time I let out my property in Cambridge, UK. Mr Waisum LAM could provided me a first class and professional service that could assist me to let out my house speedily with reasonable price. He is able to select the tenants within my expectation and preference. His professional advices always assist me to make right decision on the requirements of the tenancy agreement. His initiative and professional experience are surely the treasure of his working ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 25,2017
Minithumbup
Mairead Henderson
By: 'Andrea'
Jul 25,2017
0 people found
this helpful
Mairead responded promptly to my emails, she answered all queries, was very professional and made the whole process of my daughters new tenancy a smooth and easy one....
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Comment on agent fees
I did feel the amount paid was quite high
Was this helpful? Yes
Jul 24,2017
Minithumbup
Mairead Henderson
By: 'Debbie Massey MBE'
Jul 24,2017
0 people found
this helpful
Finding a property suitable for my daughter to move into come September has not been easy. However, we did eventually find a property that we are delighted with via Martin & Co. Mairead Henderson has been nothing but pro-active in ensuring that the painful paperwork process involved be made as simple and swift as possible giving constant steer and guidance throughout. Nothing has been too much trouble for her no matter how much we pestered. A delightful young lady who was extremely helpful t...
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Comment on agent fees
No comment
Was this helpful? Yes
Jul 22,2017
Minithumbup
Waisum Lam
By: 'Lee'
Jul 22,2017
0 people found
this helpful
Always quick communication, and process going very well. Plus, very helpfu many advice from him. The best agent ever in my all life....
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Jul 21,2017
Minithumbup
Anna Crane
Waisum Lam
By: 'Gabriela'
Jul 21,2017
0 people found
this helpful
Martin&Co has been our agency over an year now and I must say they know what they are doing. Starting with the fact that we only had 2 weeks to sort out the paperwork after finding the property, and they were fast and reliable. Any problems we have they get sorted after contacting them. Anna has been extremely helpful over the last year and I love that they respond to your emails as soon as they get them. All in all, best agency we had so far and I know it's hard to get a good one :)...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2017
Minithumbup
Mairead Henderson
By: 'Alex'
Jul 20,2017
0 people found
this helpful
Good timely service that made all the difference when attempting to arrange a tenancy from out of area. From viewing to handing over the keys, Mairead and the team were a great help. I would highly recommend....
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Mairead Henderson
By: 'Phillip Harris'
Jul 12,2017
0 people found
this helpful
We found Mairead acted efficiently and in a timely manner. Mairead was always polite, patient and consistently professional with the provision of documents and information. All requests and questions were responded to with professionalism and her manner, always warm and convivial....
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Comment on agent fees
Compared to some other agents in Cambridge, Martin & Co are favourably more reasonable.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Mairead Henderson
By: 'Dom'
Jul 12,2017
0 people found
this helpful
Mairead was exceptionally helpful during our search for a new home to rent. She answered emails within a few hours at most, and liaised between us and the landlord answering all our questions and made the whole process very easy. She also called often to keep us updated during referencing and selection and we would recommend her happily....
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Comment on agent fees
The fees were fair considering the current state of rental properties, and cheaper than other agencies.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Anna Crane
Waisum Lam
By: 'Tho'
Jun 29,2017
0 people found
this helpful
Such a great estate agent company. Professional and friendly staff; prompt and punctual when dealing with requests. I have been with Martin & Co for almost a year now and still want to go further with them. Highly recommended....
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Comment on agent fees
Fees are standard
Was this helpful? Yes
Jun 19,2017
Minithumbup
Waisum Lam
By: 'Callan'
Jun 19,2017
0 people found
this helpful
Moving to a new country and trying to get the family settled was incredibly stressful. Waisum was amazing ! He worked with the time difference and UK requirements to get my paperwork processed so that I could move in quickly. Any time I had a questions he replied quickly and provided useful answers. Truly a professional !...
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Jun 06,2017
Minithumbup
Waisum Lam
Anna Crane
By: 'Reesy's'
Jun 06,2017
0 people found
this helpful
We are very pleased with the professional and efficient service provided by both Waisum Lam and Anna Crane, both are a credit to their company....
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Comment on agent fees
Yes happy with the agents fee's
Was this helpful? Yes
May 28,2017
Minithumbup
Waisum Lam
By: 'Chloe'
May 28,2017
0 people found
this helpful
Our experience with Martin & Co. was very positive. Waisum organised our rental agreement very efficiently and professionally. He was approachable, and explained each step clearly, providing support and reassurance. Waisum was always available and the whole process was very straightforward and stress free thanks to Waisum's knowledge and support...
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Comment on agent fees
All reasonable and clearly detailed to us in enough time
Was this helpful? Yes
May 24,2017
Minithumbup
Waisum Lam
By: 'Jo'
May 24,2017
0 people found
this helpful
What a very professional and pleasant agent . Absolutely delighted with the speed and type of tenant that they found for my house especially as we live some distance from Cambridge . Really easy experience ....
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Comment on agent fees
Same as anyone else but delighted with everything that they include .
Was this helpful? Yes
May 13,2017
Minithumbup
By: 'Towela'
May 13,2017
0 people found
this helpful
Extremely friendly & very professional staff. When Waisum wasn't available,there was always someone to assist. Very polite staff & you've got peace of mind with this agent. They are Best I've ever come across. Viewed properties before theirs. The other agent (SAB) didn't even bother to phone or email me back even after emailing them 3 times......
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Comment on agent fees
I was shocked. Fees were cheap compared to other agents I've come across..
Was this helpful? Yes
Apr 24,2017
Minithumbup
By: 'Neil'
Apr 24,2017
0 people found
this helpful
I commissioned Martin & Co Cambridge to find a suitable tenant for my city centre property and have been extremely impressed by the service I received and the tenant they have secured for me. The process has been seamless, swift and incredibly thorough. This is my first venture into being a landlord so I really did need hand-holding and a lot of questions answering which to some may well have been painful but absolutely every query, no matter who I directed it to at Martin & Co Cambridge...
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Comment on agent fees
GOOD
Was this helpful? Yes
Apr 08,2017
Minithumbup
By: 'Carol L.'
Apr 08,2017
0 people found
this helpful
I was very happy with the customer service, they are very efficient and care about their clients. I think the staff are lovely and they explained everything to me and kept me informed. They took care to answer any questions, they are definitely know what they are doing. Matt put a lot of thought into advertising my property and overall he did an excellent job and I would definitely use their services again....
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Mar 14,2017
Minithumbup
Waisum Lam
By: 'Adam Rycarte'
Mar 14,2017
0 people found
this helpful
Overall extremely happy with Waisum and Martin and co! Waisum was really professional and courteous and made my first move stress free. He made a confusing process easy! I would certainly recommend him....
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Mar 13,2017
Minithumbup
By: 'Caroline'
Mar 13,2017
0 people found
this helpful
I have always found James Sleat to be extremely helpful and knowledgeable. I have dealt with James on several of occasions and always found him extremely courteous and polite....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2017
Minithumbup
Anna Crane
By: 'Angelo'
Mar 10,2017
0 people found
this helpful
Fantastic staff. We live in Italy. Since we have bought a flat in Cambridge, 7 years ago, we have been there three times. They have rented the flat almost for all the period, taking care of any problem, repair etc. We are very satisfied....
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Comment on agent fees
OK
Was this helpful? Yes
Mar 10,2017
Minithumbup
Waisum Lam
By: 'Anonymous'
Mar 10,2017
0 people found
this helpful
Very helpful, thorough and responsive. All questions were answered clearly and the process was explained in easy to follow manner. Accommodated my timings when I was late for appointment because of work....
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Jan 05,2017
Minithumbup
Waisum Lam
By: 'Noelle'
Jan 05,2017
0 people found
this helpful
I had a nightmarish experience with letting agencies in Cambridge until I came across Martin & Co. I saw several properties with Waisum Lam before choosing my current rental. He took initiative and followed through without prompting from me (a rarity with letting agencies). My situation was a bit complicated and he has always been professional and thorough. Couldn't be happier with my experience (or my rental!)....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,895
  • Max: £330,000

Letting
  • Min: £0
  • Max: £330,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 1 37 1 0 0 0 0 2 1
Waisum Lam - upload your photo Waisum Lam
21 reviews

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Anna Crane - upload your photo Anna Crane
10 reviews

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Emma Uden - upload your photo Emma Uden
3 reviews

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Matthew Lawrence - upload your photo Matthew Lawrence
7 reviews

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Mairead Henderson - upload your photo Mairead Henderson
9 reviews

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James  Sleat - no image available James Sleat
1 reviews

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