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    Waisum Lam
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    Matt lawrence
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    Alex Birch
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    Anna Crane
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    Sam Perry
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    Emma Uden
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    Matthew Lawrence
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Martin & Co

191 Mill Road Cambridge
Cambridgeshire
CB1 3AN

01223 275150

Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
I have had some less than satisfactory experiences with property agents in the past so I was very happy to receive such an excellent service from Martin and Co. They were very efficient, proactive and gave me confidence that there would be a positive outcome to the rental of my property. The property was rented out very quickly and at a rental price that I was satisfied with....
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Comment on agent fees
Fees seem to be the market rate
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Sam was a truly excellent agent---friendly,extremely helpful and efficient. He bent over backwards to get the move in date to overlap with our old tenancy finishing. He has also responded promptly to all queries and issues with good grace and humour. We will stay with him!...
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Comment on agent fees
Not a big fan of the check-out fee.
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Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
Waisum was always easy to get hold of and responded to our questions very promptly. It was a pleasure dealing with him....
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Comment on agent fees
Generally I am not a big fan of check out fees. As this is to protect the landlord, I feel the landlord should cover this cost.
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
I've had an excellent experience with Martin & Co so far, receiving very quick responses to any questions and finding the overall initial rental experience a very pleasant one....
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Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Fantastic. Really helpful team. Sam was very polite and helpful. Explained the procedure clearly. Waisum also showed us some properties and he was equally helpful....
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
1 people found
this helpful
What can I possibly say... outstanding!!! Most trustworthy and professional company I have ever worked with. I have rented my flat with Martin and Co for 5 years and never had a single problem....
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Comment on agent fees
Very reasonable (and definitely good value)
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
Anna has always been very helpful and committed when I reported any problem involving repairs/fixings in the property I am renting....
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
this helpful
I have been very pleased with this agent. All communication has been efficient and polite and all concerns I have raised have been dealt with quickly and fully....
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Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Ms. Emma Uden has consistently gone above and beyond in assisting us with any and all requests in the 9 months we have leased our property through Martin and Co. She is extremely prompt with correspondence and communication, and is the epitome of professionalism. Her thoughtful and caring nature has always led to timely resolutions, and she is truly a credit to the company!...
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Approached agent looking to rent a flat. Provided viewing on the day of enquiry and a further viewing the following day upon further request. Staff were very helpful at every stage of the process. They were especially good sorting out problems with third parties during the process of securing the property. On the day of arrival all aspects of the move went off without a hitch....
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Comment on agent fees
Fees were present and well explained and where anything was unclear a quick phone call cleared up all problems and misunderstandings.
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Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Waisum has been very friendly and available. We have greatly appreciated all his efforts to find answers to our enquiries and concerns (and they were really a lot). He has supported us from the beginning, in each step and confirmed his availbility even during the tenancy. We trusted him from the first moment and so far it was worth it....
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Comment on agent fees
We do not have much experience in the Cambridge letting market, but this Agent's fees were the lowest found so far.
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
Staff at Martin and Co are helpful and polite. It has been good knowing they are at the end of the phone or email if needed....
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Comment on agent fees
I am most happy with the agents fees.
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Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
Anna is so helpful. Replies to emails in good time and generally helps with all questions and queries I had/have. I feel well taken care of!...
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Comment on agent fees
Agent fees are Cambridge standard. With the service I'm getting from Anna and the team, I see reason in paying the fee
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Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
I would recommend Martin &Co to anyone looking for a place to rent in Cambridge. I would like to particularly mention Sam Perry, who made the process very smooth and easy for me especially as I was in a rush to move in....
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Comment on agent fees
It is the standard agent fee also requested elsewhere.
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
While searching for a house/flat to rent in Cambridge I have been in contact with many agents. The professionalism of Mr. Waisum Lam during all the letting process was something that stood out from the crowd. The top qualities that I can point out are his effectiveness, politeness and friendly attitude. I feel very pleased with the service provided by Mr. Waisum Lam and Martin&Co....
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Comment on agent fees
Although many other agencies charge similar amounts, I consider the fees slightly high. Nevertheless, the service provided was good and I am satisfied.
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Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
I have been very pleased with the service provided to me by Martin and Co in my first year of moving my property to them as a landlord. At the start of the process Matt Lawrence provided a useful insight into the local property market and a realistic assessment of the rent level my three bedroom house could achieve. Then and most importantly, Martin and Co found me a new tenant for my property straight away, so there was no void period. The house had previously been with another agent who...
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Comment on agent fees
I found Martin and Co's fees were competitive for the industry.
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Jul 23,2016
Minithumbup
By:
Jul 23,2016
0 people found
this helpful
Martin and Co. were very helpful and prompt in helping me whenever I had issues with the property and staff helped throughout the tenancy renewal process to choose the best options and negotiating with the landlord (tenancy renewal price and repairs). Martin and Co. are a very reliable and competent agency, their fees are reasonable and in return one gets good advice and support. I'd definitely recommend them for tenancies, very good agency....
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
If you want piece of mind, this is the agent for you! They are proactive in informing me about issues, by email, so things can be resolved quickly and with the minimum of disruption for all concerned. They have contacts with great, but not overly expensive suppliers of all the various services and supplies required and have great processes to ensure that problems are sorted asap. They have found me great tenants who really care for the property and who I want to keep happy....
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Comment on agent fees
Good as far as I am aware. At least value for the money I pay them.
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
The agents are very helpful from the viewing to signing up the contract. The whole process to rent the property is efficient....
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Comment on agent fees
Reasonable
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
I've been letting my property using Martin's Cambridge for many years, and I can honestly say I've had a very positive experience with them. Staff are friendly and helpful, respond very rapidly to any problems, are efficient in keeping up with regulations and reminding me of routine work to be carried out. I have a lot of peace of mind with them in charge and I have always been happy with the quality of tenant. They have always dealt with problems in an efficient, professional manner, and all in...
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Comment on agent fees
Fees are commensurate with good, all-round service offered.
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Mar 19,2016
Minithumbup
By:
Mar 19,2016
0 people found
this helpful
Excellent letting agent. Matt is very professional and experience. He provides accurate rent valuation. We have met several other letting agents and for sure he is the best. He is very considerate to help us store the Home Manual Guide and make a copy to our tenant. Also, Alex took fantastic photos for us to market the property. They very reliable and efficient in finding tenant, during reference check, inventory check, and etc. Not only this, they also provide very good service to both the la...
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Comment on agent fees
Their fees are quite reasonable.
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Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
The staff at Martin & Co. have always been most efficient & helpful to me as a tenant; it a pleasure dealing with them....
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Comment on agent fees
All letting agents' fees are high! Those of Martin & Co. are no higher than others I have experienced.
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Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
Very good service. I have used Martin and Co as both a landlord and a tenant and they were very pleasant and helpful. There are a few fees but they provide a fairer service than some of the agencies who don't charge renewal fees. Such as Tucker Gardner who charged me around £350 for an end of tenancy clean after I'd spent around 25 hours cleaning!!...
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Comment on agent fees
ok
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Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
Fantastic service. We have been customers of Martin & Co for eight years and we have never thought for one second that our decision wasn't the right one. Recommend most highly....
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Feb 11,2016
Minithumbup
By:
Feb 11,2016
0 people found
this helpful
Excellent agents which I have used for many years now. Never fails to deliver fantastic and friendly service. Extremely reliable, extremely efficient, and I would highly recommend them. Keep up the sterling work guys....
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Comment on agent fees
GOOD. Very fair and competitive agents fee's.
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Jan 21,2016
Minithumbup
By:
Jan 21,2016
0 people found
this helpful
I have used Martin and Co to let my property for the past four years and I have never found them to be anything other than excellent. My property has always had a tenant, the tenants have been well vetted and the property has been properly managed and well cared for as a result of their work. The communication from Martin and Co is always excellent, their response to requests and problems rapid and of high quality and any advice I have requested has always proven to be fair, accurate and consi...
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Comment on agent fees
The agent fees are extremely fair and very competitive
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Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
I have dealt with the team at Martin & Co in Cambridge for several years now and have always been happy with their service. They are prompt in dealing with issues that have been raised by tenants and are proactive with dealing with problems....
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Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
We all know how stressful renting a property can be. I cannot recommend Martins & Co highly enough. I have used them for 8 years now. It is difficult for me as I live in France and cannot oversee any of the process or meet any prospective tenants. Martins have found me my last 2 tenants, who have been absolutely fabulous and loved my cottage, which is always important! They are in the process of finding me new tenants and I know that I could not be in better hands. Martin's do everything fo...
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Comment on agent fees
Perfectly happy with any fees charged
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Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
The agents are very good and I use them to find tenants for 2 properties I rent out. The tenants have always been very good and pay their rent in a timely fashion. The overall service is first class....
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Mar 04,2015
Minithumbdown
By:
Mar 04,2015
4 people found
this helpful
We rented our house via Martin and Co. It was supposed to be rented out to a Chinese couple; instead the house was turned into a brothel where women were apparently trafficked into the country (what happened to the security check?). We gave Martin and Co another chance...this time (despite so-called monthly checks on the house by Martin and Co) our property was damaged. The house stank of smoke (despite the contract stipulating it was a smoke-free house), the bathroom sink was smashed, a ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,895
  • Max: £330,000

Letting
  • Min: £0
  • Max: £330,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 1 15 1 0 0 0 0 0 1
Waisum Lam - upload your photo Waisum Lam
6 reviews

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Matt lawrence - upload your photo Matt lawrence
7 reviews

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Alex Birch - upload your photo Alex Birch
3 reviews

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Anna Crane - upload your photo Anna Crane
3 reviews

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Sam Perry - upload your photo Sam Perry
4 reviews

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Emma Uden - upload your photo Emma Uden
1 reviews

About Emma No description set View full profile
Matthew Lawrence - upload your photo Matthew Lawrence
1 reviews

About Matthew No description set View full profile

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