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    Natasha Keskovskaja
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    Ben Hume
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    Debbie Holmes
No description available.
Martin & Co

182 Old Christchurch Road Bournemouth
Hampshire
BH1 1NU

01202 559922

Jan 08,2015
Minithumbdown
By:
Jan 08,2015
0 people found
this helpful
Me and my wife we were looking to buy a property and unfortunately we found a property listed by them on right move, we where really excited as we put an offer and the offer was accepted, we went the second time to see the property and was a different agent Debbie Holmes and when asked her about some work that the first agent told as its gone a be done she said she doesn't know(we was supposed to have the survey the day after) also late half an our and said she was in a rush and she had to go w...
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What agent could do to change your mind?
As the survey was supposed to be done on the next day she was supposed to know as they promise if that work it was to get done or not, what she said is that the survey is not her business and I understand that but I wouldn\'t have pay that money without that work being done and I would have lost the survey money.
Was this helpful? Yes
Jun 24,2014
Minithumbdown
By:
Jun 24,2014
4 people found
this helpful
AWFUL - every time you speak to them you have to explain your situation again from scratch. Maintenance issues left unresolved for months so we had to give up and move out. We've had to chase for weeks to get money they owe us, still waiting, call them every day. Actually got shouted at on the phone today for asking for an explanation why we are still waiting for the money they owe us. No apology, just get told they'll look and call you back (which they never do). Worst customer service I have...
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Was this helpful? Yes
Jun 05,2014
Minithumbdown
By:
Jun 05,2014
3 people found
this helpful
Absolutely incompetent at their jobs, only one member of staff at this office was helpful (Hanna Gwilliam). After we viewed the property, we put the money down for the admin and referencing fees etc. and a member of staff there for a good few weeks after, was still emailing me properties "I may be interested in" - clearly I was interested in the property we had just spent hundreds of pounds on. The same member of staff also telephoned me within the same day as I had phoned her thinking...
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What agent could do to change your mind?
Close their office done and stop operating.
Was this helpful? Yes
Mar 10,2011
Minithumbdown
By:
Mar 10,2011
3 people found
this helpful
On moving in it transpired a window lock was broken, we called them 3 times (they said they would call back, but failed to) finally they took a note - one week later a man came round to fix the window - considering this we are ground floor and stood outside I could gain entry to the property they seemed in no hurry to help us, and were unapologetic about forgetting about the issue. There have been many other issues since then (although I have to be a little careful naming them as I am still s...
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Was this helpful? Yes
Jan 22,2011
Minithumbdown
By:
Jan 22,2011
3 people found
this helpful
I have received the worst level of service and disrespect from Martin & Co Bournemouth. I am an Architect and currently pursuing a court claim as a tenant for my deposit of ...
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Was this helpful? Yes
Aug 20,2010
Minithumbdown
By:
Aug 20,2010
1 people found
this helpful
In my view very poorly managed - took three attempts to produce the final list of payments made by tenant. Now several months in arrears! The only way to get a response is to set deadlines. Their comments and advice has been contradictory. What a muddle it is. ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £134,950
  • Max: £134,950

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 4 0 0 0 1 0 0
Natasha Keskovskaja - upload your photo Natasha Keskovskaja
1 reviews

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Ben Hume - upload your photo Ben Hume
1 reviews

About Ben No description set View full profile
Debbie Holmes - upload your photo Debbie Holmes
1 reviews

About Debbie No description set View full profile

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