• Andrew Sheldon
    Andrew Sheldon
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    Lindsey Chester
Martin & Co have been passionate about property since 1986, and we are now one of the four biggest letting agencies in the UK with over 280 offices. Despite our national size, we have not lost our personal touch. All of our offices are owner-managed by franchisees who know their market inside out and whose focus is on delivering great service and building a loyal client base. That's why 94%* of our landlord clients say they'd recommend us. *Results of Martin & Co Big Landlord Survey 2014 Marti Read full description...n & Co in Basingstoke opened in 2008 and is owned and run by Mike Shelton. • We are specialists in property management, property investment, property sales and property lettings • We market to the widest possible audience, using all the major property portals, to achieve the best possible rents and sales prices. • We understand the local market and have good, professional advice for you from well trained and qualified local staff. • We offer a highly personal service that can be tailored to meet your individual needs. • We park of one of the largest agents in the UK, but offer exceptional customer service from a locally owned office. We are licensed members of the Association of Residential Letting Agents (ARLA) with full client money protection and members of the Property Ombudsman Scheme for Residential Lettings for branch.
Martin & Co

16 London Street Basingstoke
Hampshire
RG21 7NT

01256 859960
Website not available

Properties for Sale
Properties to Rent

“ Polite , helpful , professional - painless experiance - highly recommend... ”

May 12,2018
Minithumbup
Lindsey Chester
Lindsey Chester
By: 'Jenny'
May 12,2018
0 people found
this helpful
Meeting Lindsey was a pleasure . Helpful and professional throughout our rental application . When we went into the office all the staff were very welcoming and friendly - A painless experience - thank you We love our new home . Will always recommend you . Jenny...
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Comment on agent fees
Very reasonable one of the cheapest .
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“ Couldn't Be Happier... ”

May 09,2018
Minithumbup
Lindsey Chester
Andrew Sheldon
By: 'Papergirl'
May 09,2018
1 people found
this helpful
I recently helped my elderly mother handle the sale of her house and purchase of a new home. She chose to work with Martin and Co for both transactions as they made a great first impression on the day of the Market Appraisal. Everything was ...
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Comment on agent fees
Very fair.
Was this helpful? Yes

“ I have recently sold my property with Martins and was very impressed with the whole process.... ”

Apr 12,2018
Minithumbup
Lindsey Chester
By: 'Sue'
Apr 12,2018
1 people found
this helpful
I found Lindsey very professional and helpful. She provided me with regular updates and was always very courteous. My dealings with Andrew were also very good and I would recommend Martins to anyone wishing to sell their property....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2018
Minithumbup
By: 'Rich'
Feb 07,2018
0 people found
this helpful
Martin & Co (Basingstoke) provided both a Property Management Service and acted as our estate agent. Throughout the entire term of the contracts we had a relatively seamless and pain free experience. Like with any 3rd party acting on your behalf, there are times when, ...
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Comment on agent fees
Competative
Was this helpful? Yes
Feb 06,2018
Minithumbup
Lindsey Chester
By: 'Debbie'
Feb 06,2018
0 people found
this helpful
Martin & Co were my letting agents for about 10 years. They were very professional and efficient making sure we always had a tenant and the property was looked after. They also recently handled the sale of my flat. Once again the service was excellent and ...
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Was this helpful? Yes
Feb 05,2018
Minithumbup
Andrew Sheldon
By: 'Petra'
Feb 05,2018
1 people found
this helpful
We recently started renting a property with Martin and co. The whole process was straightforward. They were very helpful. The house is managed by them and it was in excellent condition. We are very happy with them....
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Comment on agent fees
Good, much better than our previous agency’s fees
Was this helpful? Yes
Dec 04,2017
Minithumbup
Lindsey Chester
By: 'Angelika'
Dec 04,2017
1 people found
this helpful
We are really greatful for Lindsey as she is really helpful, respectful, honest and you can see she really passionate about her job. She represented a really nice property for us but the landlord change the mind and wanted to sell it and she found ...
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Was this helpful? Yes
Oct 28,2017
Minithumbup
Andrew Sheldon
By: 'Magdalena'
Oct 28,2017
2 people found
this helpful
We are very satisfied with Martin & Co. Andrew found us a perfect tenant in a two days' time. All members of stuff are helpful and very professional. More than happy to use them again:)...
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Comment on agent fees
good
Was this helpful? Yes
Oct 25,2017
Minithumbup
Andrew Sheldon
Lindsey Chester
By: 'alwilliams'
Oct 25,2017
2 people found
this helpful
Very happy with Martin & Co. I rented a 1 bed property in Basingstoke and the entire process from the viewing to getting the keys was painless. Lindsey was early to the initial viewing appointment, knowledgeable about the property and a great point of contact throughout. ...
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Comment on agent fees
Fees didn't seem unreasonable to me given the level of service.
Was this helpful? Yes
Oct 22,2017
Minithumbup
Andrew Sheldon
By: 'Paul greetham'
Oct 22,2017
0 people found
this helpful
We found the team at Basingstoke very helpful and professional in getting our mums house rented out. Many thanks Paul and family....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 17,2017
Minithumbup
Andrew Sheldon
By: 'Georgi Ganev'
Oct 17,2017
1 people found
this helpful
I am very happy with everything that you did for me regarding 57 Bolton crescent. Your work was precise and very accurate, so the only thing that I want to say is a big THANK YOU...
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Lindsey Chester
By: 'Luciano'
Oct 17,2017
1 people found
this helpful
I dealt the purchase of this property entirely with Lindsey Chester. She has made the difference from any other estate agent in Basingstoke simply by being professional and respectful since property viewing stage. Lindsey has been attentive to the buyer side, too. She kept communication ...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 17,2017
Minithumbup
By: 'Abbs'
Oct 17,2017
1 people found
this helpful
A fantastic easy service start to finish. Entire process explained and done so quickly. Loving my new home and the fact I know I can contact the office at anytime for helpful assistance. The staff are so friendly :-)...
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Was this helpful? Yes
Jul 08,2017
Minithumbup
Lindsey Chester
Andrew Sheldon
By: 'Margaret'
Jul 08,2017
0 people found
this helpful
Very good professional service from both Lindsey and Andrew. Would definitely recommend Martin & Co. Lindsey went out of her way to resolve issues that cropped up during the sale of the property....
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Comment on agent fees
Very good
Was this helpful? Yes
Jun 28,2017
Minithumbup
Lindsey Chester
By: 'C robertson'
Jun 28,2017
1 people found
this helpful
Very fast and allways a call away for any help and advice very good. Recommended. Over all very good good price top property...
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Comment on agent fees
Good
Was this helpful? Yes
May 29,2017
Minithumbup
Lindsey Chester
By: 'Katherine'
May 29,2017
2 people found
this helpful
We have recently sold our rented property and bought another one both through Martin & Co. Lindsey was very helpful and knowledgeable all the way throughout both the selling & purchase procedure helping bring both to a happy conclusion!...
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Was this helpful? Yes
Mar 13,2017
Minithumbup
Andrew Sheldon
Lindsey Chester
By: 'Dan'
Mar 13,2017
1 people found
this helpful
We have recently moved into our first home together and so far so good. The team at Basingstoke have been extremely helpful and efficient. The whole process was made simple and stress free, which when moving home is very hard to come across. Thanks to ...
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Was this helpful? Yes
Feb 27,2017
Minithumbup
Lindsey Chester
Andrew Sheldon
By: 'Dawn'
Feb 27,2017
3 people found
this helpful
I have found everyone to be polite, friendly and professional. Every query I have had has been answered promptly and accurately and, as a first time renting through an agency, it was easy and quick!...
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Comment on agent fees
Very Competitive
Was this helpful? Yes
Feb 14,2017
Minithumbup
Andrew Sheldon
Lindsey Chester
By: 'Sarah'
Feb 14,2017
3 people found
this helpful
I was very happy with the service I received from Martin & Co. Easy, efficient and friendly. They took time to go through the letting contract with me, were up front about costs and also explained the next steps clearly....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 09,2017
Minithumbup
Andrew Sheldon
Lindsey Chester
By: 'Harry'
Feb 09,2017
3 people found
this helpful
Fantastic service from ALL staff. They have been managing my property for 7 years now and have done an absolutely fabulous job. Always responsive and looking after my best interests. couldn't be happier and would recommend them unreservedly on both the sales and letting front. Thoroughly ...
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Comment on agent fees
fair
Was this helpful? Yes
Feb 06,2017
Minithumbup
By: 'Elke'
Feb 06,2017
2 people found
this helpful
The whole team at Martin and Co have been really helpful in sorting work people, and then finding a tenant very quickly. I would certainly recommend them ....
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Was this helpful? Yes
Jan 28,2017
Minithumbup
Lindsey Chester
By: 'Bianca'
Jan 28,2017
2 people found
this helpful
Lindsey was very helpful throughout the whole lengthy process. Easy to contact and respond as soon as she can. I definitely recommend them....
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Comment on agent fees
Well, if it will be lowered many will appreciate.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Andrew Sheldon
Lindsey Chester
By: 'Linford'
Jan 09,2017
1 people found
this helpful
Lindsey was the person I dealt with 95% of the time, very responsive, went over and above when we pushed for the first viewing as we had a short window of opportunity since my wife was travelling back abroad, Lindsey accommodated us and turned out the ...
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Comment on agent fees
All fees are bad!! Sooner the ban comes in the better! At the end I don't think anyone would mind 50.00GBP but that's it!
Was this helpful? Yes
Dec 20,2016
Minithumbup
Andrew Sheldon
Lindsey Chester
By: 'Liam Beale and Marcus Dobbs'
Dec 20,2016
1 people found
this helpful
The entire team at Martin & Co were excellent. Very friendly and welcoming. I'm pretty much still in shock just how quick and easy everything has been. They made the entire experience for me and my partner a golden one, especially as this is our ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 20,2016
Minithumbup
Lindsey Chester
By: 'Tim and Hamnah'
Nov 20,2016
1 people found
this helpful
They did everything they said they would and were friendly and helpful. Answered emails in a timely manner and gave us good information about the local area....
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Was this helpful? Yes
Nov 19,2016
Minithumbup
Lindsey Chester
By: 'Boris & Gabriela'
Nov 19,2016
2 people found
this helpful
Verry happy with the agency. Greatly recommended. Very knowledgeable and friendly staff. I have no problem recommend and refer them to any one interested....
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 23,2016
Minithumbup
Lindsey Chester
Andrew Sheldon
By: 'Sharon'
Oct 23,2016
2 people found
this helpful
Martin & Co are very efficient and friendly. I dealt with Lindsey majority of the time and has kept me up to date with everything every step of the way. It has been a quick and painless experience. recommend Martin & Co to anyone. THANK ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 27,2016
Minithumbup
Lindsey Chester
By: 'Nataliya Marinova'
Sep 27,2016
2 people found
this helpful
We can say just that,we are very happy with the property that we rent from Martin & Co.. All the members from the stuff were very helpful and kind, so big Thanks for that......
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Was this helpful? Yes
Sep 13,2016
Minithumbup
Andrew Sheldon
Lindsey Chester
By: 'Kat Neal'
Sep 13,2016
2 people found
this helpful
We have recently sold our property through Martin and Co, and the process was very quick and smooth with absolutely no issues. Andrew's initial appointment was professional and helped me make what can be a difficult decision of which estate agent to choose easy. Lindsey ...
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Comment on agent fees
Not the cheapest, but not the most expensive... quality service for the fee paid
Was this helpful? Yes
Aug 25,2016
Minithumbup
Andrew Sheldon
By: 'Martin'
Aug 25,2016
2 people found
this helpful
New to the rental market and area meant I had a lot of questions whilst seeking reassurances. Andrew was both informative and friendly throughout and managed to put a smile on my face throughout the process. I was also allowied to make a couple of ...
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Comment on agent fees
N/A
Was this helpful? Yes
Areas covered
  • RG21
  • RG29
  • RG22
  • RG28
  • RG23
  • RG27
  • RG24
  • RG25
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £175,000
  • Max: £365,000

Letting
  • Min: £0
  • Max: £0

ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 3 24 15 12 0 2 0 1 4
Andrew Sheldon Andrew Sheldon
Sales & Lettings Manager
41 reviews

About Andrew No description set View full profile
Lindsey Chester - upload your photo Lindsey Chester
28 reviews

About Lindsey No description set View full profile

Fees

Tenant Fees

BEFORE YOU MOVE IN:
Set up fee (tenant’s share) £360 (inc VAT) for up to two tenants
Referencing up to two tenants (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement

Additional Tenant Fee £60 (inc VAT) per tenant
Processing the application, associated paperwork and referencing

Guarantor Fee £60 (inc VAT) per guarantor (if required)
Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement

Permitted Occupier Fee £___ (inc VAT) per permitted occupier
Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy

Accompanied Check-in Fee £___ (inc VAT)
Preparing an Inventory and Schedule of Condition of the property, explaining how appliances function and taking meter readings for utilities and services

Pet Deposit Returnable additional Security Deposit of £Additional One Third of Advertised Rate
To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy

DURING YOUR TENANCY:
Amendment Fee £___ (inc VAT)
Contract negotiation, amending terms and updating your tenancy agreement during your tenancy

Renewal Fee (tenant’s share) £75 (inc VAT)
Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

ENDING YOUR TENANCY:
Check out Fee (tenant’s share) £85-£200 (inc VAT)
Attending the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit(s)

Future Landlord Reference Fee £___ (inc VAT) per reference request
Collating information and preparing a reference for a future landlord or letting agent

OTHER FEES AND CHARGES:
Lost Security Items £___ (inc VAT) plus item cost
Obtaining necessary permissions, sourcing providers and travel costs

Out of Hours Services £60 per hour (inc VAT) plus any actual costs incurred
Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the hourly rate

Unpaid Rent / Returned Payments Interest at 8% above Bank of England Base Rate from date due

Professional Cleaning (if required) £15 (in VAT) per hour which will be deducted from the Security Deposit
Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.
Last updated at 3:57 PM 01/12/2016 by Andrew Sheldon

Complaints Procedure

No procedure set.
Last updated at 3:57 PM 01/12/2016 by Andrew Sheldon

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