• claim your profile
    david Stone
  • claim your profile
    Lee Ascott, Paul Kelly.
No description available.
Martin & Co

38 High Street Banbury
Oxfordshire
OX16 5ET

01295 701773
Nov 15,2017
Minithumbup
By: 'Wendy'
Nov 15,2017
0 people found
this helpful
A big thank you to Martin & Co for selling our house in record time. We cannot believe how smooth the process has been in what can be the most stressful time. Huge congratulations. We will not hesitate in recommending you....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2017
Minithumbup
Lee Ascott, Paul Kelly.
By: 'Melissa'
Oct 26,2017
1 people found
this helpful
I received a professional and courteous service when renting out my property with Martin & Co. Excellent service provided and with lovely tenants on their books. Nothing was too much trouble for Nicola and she managed to guide us through the process that at the beginning seemed a daunting task. Lee and Paul were also excellent and always got back to me in time with quotations and answers to my questions. I will continue to recommend Martin & Co for renting out houses and filling properti...
read full review
Comment on agent fees
The fees were very competitive for the high level of service offered and office in the centre of the town.
Was this helpful? Yes
Oct 26,2017
Minithumbup
By: 'Robert'
Oct 26,2017
1 people found
this helpful
Really pleased with the level of service I received from Nicola and her team. As a newcomer to renting Nicola made the process really smooth and was very informative. We were given the choice of a variety of amazing properties that matched what we were looking for. We are now so pleased to have actually moved into our dream home. Cannot understand all the negative reviews people write!...
read full review
Comment on agent fees
We did not have a problem with the fees. Everything was explained to us very clearly at the start of registering.
Was this helpful? Yes
Jul 08,2015
Minithumbdown
By: 'bubs1985'
Jul 08,2015
3 people found
this helpful
Should have really realised that this was one to avoid when they charged a 'non refundable' £300 holding deposit, landlord didnt bother to fix anything on our inventory. Went downhill quickly when it took 4 months to fix our Boiler over the cold winter period and was made to feel like a fake as they didnt believe that we had the same error message even after their fixes. Was told at start that we could have rolling contract after 12 months, when we needed this we wernt allowed to do it, me...
read full review
Was this helpful? Yes
Mar 23,2015
Minithumbup
david Stone
By: 'max'
Mar 23,2015
0 people found
this helpful
Renting is becoming a mine field David always looks after his landlords and is very knowledgeable if things go wrong which sometimes they can because unfortuneatly there are some bad tenants out there. He is always at the other end of the phone when needed and very hands on. Paul again is very knowledgeable and always at the other end of the phone to advise. I have used a lot of agents but never found one that is landlord friendly. This is not to say they don't help the tenants they most certai...
read full review
Was this helpful? Yes
Nov 22,2014
Minithumbdown
By: 'Do not bother'
Nov 22,2014
4 people found
this helpful
Absolutely avoid even if you are desperate!!!! From word go we had a lady called hayley show us around the house. She knew absolutely nothing about the house everything we asked she had no idea on! I applied for a property at Martin and Co and explain that a issue may come up on the credit reference, Olivia said not to worry because we can have a guarantor so the property would be secure. I then wait to hear from the reference company get informed that my partner had a CCj on his record fo...
read full review
What agent could do to change your mind?
Not lie tell us correct information they should no. Not to be such money grabbers
Attached Files
Comment on agent fees
Agent fees are disgusting ‚£300 we paid
Was this helpful? Yes
Aug 20,2014
Minithumbdown
By: 'cerisec123'
Aug 20,2014
2 people found
this helpful
Avoid at all costs. We rented through Martin and Co as we were trying to cut costs and Hamptons was expensive. We had been with hamptons for 3 years before we actually moved into our house but Martin and Co can off cheaper and now we know why? "*" They never took a proper inventory when the tennant moved in which looking at other reviews on this website is a common occurance with this branch. The tennant had a dog with out permission which caused damage by chewing and digging...
read full review
Was this helpful? Yes
Apr 28,2014
Minithumbdown
By: 'Alisha'
Apr 28,2014
0 people found
this helpful
I\'ve been renting from various letting agencies for about 7 years, never dealt with Martin and co before this property, in the first instance, the person showing us properties never listened to our specifications and was more interested in us signing a lease. When we found a property, she told us it wasn\'t available until over a month after we needed the property, even though we regularly spine about when we needed to move. Then I receive a call, after finding a property and paying the deposi...
read full review
What agent could do to change your mind?
Not Lied about everything.
Attached Files
Was this helpful? Yes
Apr 28,2014
Minithumbdown
By: 'Dm'
Apr 28,2014
0 people found
this helpful
I did not read the message on time before they came to view the property for futures tenants (we are outgoing tenants). Nicola could not get into the front door, instead, used the back door to get in ( they have keys for the property)... To the surprise of my child and baby who are sleeping that time that somebody is in the house. There is a door bell in the front door but my wife did not hear it ring ( mind you it rings very loud - you would not miss it). I believe, the situation could have bee...
read full review
Was this helpful? Yes
Aug 14,2013
Minithumbdown
By: 'daninmanchester'
Aug 14,2013
0 people found
this helpful
I viewed a property which I wanted and they actively encouraged me to put down £150 to secure the property and take it off the market. I did this and they confirmed it was off the market. Within an hour of leaving their office I got a phone call saying they had higher offers and wanted more money. This put it outside my budget which they said their was nothing they can do. They didn\'t have an alternative and told me my £150 was non refundable as it was the terms of business. I wo...
read full review
What agent could do to change your mind?
Never again. they can\'t be trusted. VERY unscrupulous practices.
Attached Files
Was this helpful? Yes
Nov 26,2012
Minithumbdown
By: 'James'
Nov 26,2012
0 people found
this helpful
I\'ve rented a property through Martin and co for 2years and its not been a pleasant experience the staff at the Banbury branch are rude and very unsympathetic to anything else but money they made mistakes with the day the rent came out of our bank account which was suppose to be on a set date and also charged £96 every time you renew the contract with them we are very glad to be leaving them in January and hopes leaving will be a positive experience but I\'m not holding my breath if you w...
read full review
Was this helpful? Yes
Aug 21,2012
Minithumbdown
By: 'Joeynero'
Aug 21,2012
7 people found
this helpful
It all started from when we had our first viewing. We dealt with Nicola from the start, avoid this very rude and sometimes aggressive women at all costs! On our first viewing we met Nicola and were shown the property very briefly, due to the nature of our situation we decided to go for the property. We didn\'t want to loose out so after the viewing we went straight down to the agents and asked to leave a deposit, which they insisted it be in cash, so while my partner was filling out forms I w...
read full review
What agent could do to change your mind?
The agents need to think about their staffing and their customer service, which they rate themselves as excellent!
Attached Files
Was this helpful? Yes
By: DJS
Nov 15, 2012
View all comments (1)
We make a huge effort to look after our tenants and landlords so obviously this is an extremely hurtful review to receive. When we as a company pride ourselves on the awards we have won for our commitment to customer service for both landlords and tenants, alike as well as the training we undergo to achieve qualifications to be registered with ARLA where the legalities of renting are learnt and where we are regulated. We have gone to a lot of trouble to find out who wrote this but unfortun ...
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £240,000
  • Max: £240,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 1 6 1 0 0 0 0 1
david Stone - upload your photo david Stone
1 reviews

About david No description set View full profile
Lee Ascott, Paul Kelly. - upload your photo Lee Ascott, Paul Kelly.
1 reviews

About Lee No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Banbury OX16 5ET

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property