marshall property
1.9/5, 17 reviews
29% recommended
100% sales valuation accuracy
100% sales fee satisfaction



Property Features

Family owned, multi-branch agency based in Liverpool. We offer sales, lettings, management & Auctions throughout Merseyside. A highly experienced team with a hands on approach to all aspects of property. Please contact us to find out more about our services and we look forward to reading your reviews. www.marshall-property.co.... show more Family owned, multi-branch agency based in Liverpool. We offer sales, lettings, management & Auctions throughout Merseyside. A highly experienced team with a hands on approach to all aspects of property. Please contact us to find out more about our services and we look forward to reading your reviews. www.marshall-property.co.uk

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 9 1 0 0 0 0 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Lived in the bateson building for a while now......”

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Jan 09,2024
Minithumbdown
By: 'John'
Jan 09,2024
0 people found
this helpful
Lived in the bateson building for a while now and nothing gets done, everything breaks and they do not care about you fixing things quickly. Marshalls are very slow to repair things and half the kitchen doesnt work. Don't bother with them.....
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“Lived in the bateson building for a while now......”

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Jan 09,2024
Minithumbdown
By: 'John'
Jan 09,2024
0 people found
this helpful
Lived in the bateson building for a while now and nothing gets done, everything breaks and they do not care about you fixing things quickly. Marshalls are very slow to repair things and half the kitchen doesnt work. Don't bother with them.....
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“Terrible. Don't even respond to your queries when maintenance is ......”

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Feb 21,2023
Minithumbdown
By: 'Jack'
Feb 21,2023
0 people found
this helpful
Terrible. Don't even respond to your queries when maintenance is required on your property. No apology or offer to fix things....
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Comment on agent fees
N/A
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“Tried for two days to get someone from this c......”

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Jul 11,2022
Minithumbdown
By: 'MICHAEL SMITH'
Jul 11,2022
3 people found
this helpful
Tried for two days to get someone from this company to respond to an email and four telephone calls with nothing from them...totally unprofessional...
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“The worst argumentative lazy people....”

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Jul 07,2021
Minithumbdown
By: 'Christian'
Jul 07,2021
2 people found
this helpful
The worst argumentative lazy people. I hope one day we follow the US and Australia system where you need to be qualified to do this job. I would say to people stay away from this company not everyone writing these reviews can be wrong....
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“I wish someone would have warned me about thi......”

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Feb 20,2021
Minithumbdown
By: 'Lucy'
Feb 20,2021
7 people found
this helpful
I wish someone would have warned me about this company. They moved a tenant in during lock down last June 2020 as well as leaving us all without hot water for ten days before. I am a nurse and have had to shower in work before ...
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“This company is atrocious and dealing with th......”

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Dec 21,2020
Minithumbdown
By: 'Robert'
Dec 21,2020
9 people found
this helpful
This company is atrocious and dealing with them has been painful. When we went to view some properties, the branch manager for the city was late, and he told us what we wanted to hear regarding replacing filthy mattresses, and that the home would be ...
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“Purchased a HMO property earlier this year, M......”

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Oct 31,2020
Minithumbup
By: 'ldsjames'
Oct 31,2020
0 people found
this helpful
Purchased a HMO property earlier this year, Marshall’s have been able to rent all 5 rooms and have had no problems since, they seemed to have found good tenants and all is well...
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“Recently just purchased a property through M......”

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Oct 31,2020
Minithumbup
James
By: 'Ben'
Oct 31,2020
0 people found
this helpful
Recently just purchased a property through Marshall’s and now they are managing it. New carpets, decoration and some electrical works have been done managed by James and Phil very cost and time efficient. Tenants were found within a week and I’m very happy ...
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By: michael smith
Jul 09, 2022
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Tried for 2 days to get in touch with someone at this company ...no return phone calls despite promises to return..having seen some of the above reviews seems they are to be avoided like Covid ...

“Only in it for the money...”

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Jul 28,2020
Minithumbdown
By: 'Emily'
Jul 28,2020
4 people found
this helpful
Horrible company only contact you if it’s concerning money took me a month to get a reply back from them to get a reference , came back after a week to find out that their management came into the house and threw my things away ...
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“Terrible. Arrange to meet you to view a prope......”

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Jul 28,2020
Minithumbdown
By: 'Suzanne'
Jul 28,2020
7 people found
this helpful
Terrible. Arrange to meet you to view a property but they don't bother turning up. No apology nothing! Very unprofessional....
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“unprofessional, Lazy and extortionate...”

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Mar 08,2019
Minithumbup
By: 'L&CO'
Mar 08,2019
2 people found
this helpful
They, moved us in to an unfinished house, with full rent, even though there was no TV or hot water. They promised they would notify us before entering the property, but quickly renegade on this; they had viewings without our knowledge. There was a leak ...
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Comment on agent fees
Bad
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“Awful - please do not use...”

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May 23,2018
Minithumbdown
By: 'Richard'
May 23,2018
8 people found
this helpful
I would strongly advise against using Marshall as a tennant! All they are interested in is taking your money and once they have it the customer service is awful!...
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By: Emily
Mar 06, 2019
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Excellent service. Friendly and very helpful. I would recommend. ...

“Absolutely disgraceful service, called me up 30 minutes before my viewing (......”

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Feb 01,2018
Minithumbdown
By: 'noname'
Feb 01,2018
7 people found
this helpful
Absolutely disgraceful service, called me up 30 minutes before my viewing (when I was already on my way there) to tell me that it was pointless because someone else was coming for a viewing 15 minutes earlier (even though their's was arranged after I'd arranged mine...) & that ...
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“We flagged potential water damage issues before signing a contract ......”

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Jan 24,2018
Minithumbdown
By: 'SAM'
Jan 24,2018
8 people found
this helpful
We flagged potential water damage issues before signing a contract on a rental property, and Marshall confirmed via email that the property had recently been inspected and nothing was found. With that information, we signed the lease and moved into our new property. We spent £235 ...
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“Great agent! Friendly staff! Straight forward moving-in process...I was ......”

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Nov 29,2017
Minithumbup
Linda
By: 'Hope'
Nov 29,2017
0 people found
this helpful
Great agent! Friendly staff! Straight forward moving-in process...I was also given honest advice, and it was a nice surprise when my rent became lower! I would definitely use Marshall again....
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Comment on agent fees
Good. While I paid a £150 non-refundable admin fee I was only required to give a £200 deposit...a lot of private landlords ask for a £400+ deposit, I noticed.
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“Marshall's was excellent. From the start - with an honest ......”

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Sep 16,2017
Minithumbup
George
By: 'MaggieSt'
Sep 16,2017
0 people found
this helpful
Marshall's was excellent. From the start - with an honest valuation (another agent valued my house at £10000 less - but I felt in my gut that this was designed to get a quick sale) - I felt that George was interested in getting my sale ...
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Comment on agent fees
The fees were about what I would expect to pay.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:28 AM 23/09/2019 by heather heather

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Regional Awards won by marshall property

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