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Marsh & Parsons

2-6 Kensington Park Road Notting Hill, London
Greater London
W11 3BU

020 7313 2890
Website not available

Properties for Sale
Properties to Rent

“Lack of humanity...”

Aug 06,2018
Minithumbdown
By: 'disheartened'
Aug 06,2018
1 people found
this helpful
The estate agents can be very quick to push you in to decisions and financial obligations that you can't afford. I felt I was preyed on as I was vulnerable and new to the area, and ended up being persuaded into something I inevitably ...
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Comment on agent fees
Expensive.
Was this helpful? Yes
Oct 14,2017
Minithumbdown
By: 'Naila'
Oct 14,2017
3 people found
this helpful
We are going through a NIGHTMARE. We moved from Europe, in a Marsh and Parsons apartment a month ago, with our 3 year old. We reported an awful smell in the master bedroom right away. After having the manager of the buikding unreachable and contractors come ...
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Was this helpful? Yes
Jul 22,2015
Minithumbdown
By: 'AusMick'
Jul 22,2015
65 people found
this helpful
Be very wary of Marsh and Parsons. I am an expat executive who relocated, and looked at a property once on a pre-assignment trip. The estate agent promised to do multiple things including sending additional photos and doing a skype walk-through -- which he never ...
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What agent could do to change your mind?
Been a human being with normal human empathy. Take lessons in how to exist as a human being in society
Attached Files
Comment on agent fees
Refusing to release fees despite my need to relocate (at my expense) as a result of issues that were known and existing prior to my occupancy. These people will hold onto their cash with a death grip regardless of whether they are right or wrong
Attachments

Was this helpful? Yes
By: Marsh & Parsons
Jul 24, 2015
View all comments (1)
We understand your frustration and disappointment at what turned out to be a very difficult situation. We must point out that we are not a neutral party and are not the owners of the property; we act for the landlord (our client) who has now released you from your contract. We strongly advised our client in this matter and agreed to waive the entirety of our fees in order to facilitate this decision. We cooperated fully with your relocation agency, communicating openly the position of our clien ...
Mar 25,2014
Minithumbup
By: 'Lynda'
Mar 25,2014
0 people found
this helpful
Faced with the challenging prospect of coming from Toronto, Canada and needing to find an apartment in London - Marsh & Parsons were recommended by a local friend. I now understand why. Emma Kennedy, letting agent from your Notting Hill branch was a delight. Her ...
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Was this helpful? Yes
Mar 14,2014
Minithumbup
By: 'A 123'
Mar 14,2014
0 people found
this helpful
My best experience yet working with a lettings agent. Excellent advice, always responsive and thoroughly professional including late at night and throughout weekends. Quick results, and the most accurate valuation by far. The fees aren\'t the lowest but in my case they were 120% deserved, ...
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Was this helpful? Yes
Mar 03,2014
Minithumbup
By: 'nottinghill'
Mar 03,2014
0 people found
this helpful
Excellent service from Georgina. She is bright, professional, gracious, and friendly. She responded quickly and efficiently, making things happen. Highly recommended....
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Was this helpful? Yes
Aug 22,2010
Minithumbup
By: 'andrea'
Aug 22,2010
2 people found
this helpful
Great lettings team, really helpful every step of the way, referred to all people I know who are looking for property. I think a lot of the negative reviews come from people misunderstanding what the actual agents job is! Some people (tenants) have no initiative!...
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Was this helpful? Yes
Aug 16,2010
Minithumbdown
By: 'Shiva'
Aug 16,2010
1 people found
this helpful
Were overly helpful and obsequious when showing us properties. Once we moved in, they went completely AWOL. They were supposed to be responsible for property maintenance and communicating our requests to landlord but did nothing. All in all large company trying to make the most ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 2 4 0 0 0 0 0 0

Fees

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Complaints Procedure

No procedure available.

Awards won by Marsh & Parsons, London W11 3BU

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