No description available.
Marsh & Parsons

26 Notting Hill Gate Bayswater Notting Hill, London
Greater London
W11 3HY

020 7243 5390

Dec 08,2016
Minithumbdown
By:
Dec 08,2016
0 people found
this helpful
I spent 2 years with Marsh and Parsons as a landlord and I hope no one has to deal with them. They have continuously lied to me, from having done inspections (which they had not and eventually when I inspected my property I realised this did not happen), to promising cleaning would be done prior to tenants arriving. Even providing clear instructions in terms of painting the walls in the same colour as before (they painted Grey when the walls were white), My view is if you want your property to ...
read full review
Comment on agent fees
More expensive than most yet expect more as a result. Can't believe they win awards.
Was this helpful? Yes
Jul 07,2014
Minithumbdown
By:
Jul 07,2014
5 people found
this helpful
They rented the property for me to an excellent tenant, under the understanding that all I wanted was a finding service only. All paperwork was handled incorrectly from the start, and they have disregarded all of my instructions regarding the terms of the agreement, renewals, payments, etc. They have continued to be a pain in my tenant's and my back side, and we have no way of stopping them from trying to make extra money in all sorts of unscrupulous ways. I agree with the reasons wh...
read full review
What agent could do to change your mind?
Listened to my requirements about the terms of the contract (e.g. Length)
Was this helpful? Yes
By: Anna Ambrose
Jul 10, 2014
View all comments (1)
Dear Sam, I was surprised to see your review and disappointed to hear of your experience with M&P. As the Director of Notting Hill Lettings I would be very keen to discuss any issues you have experienced and look to get them resolved. I am not aware of any of the issues you reference above. Please feel free to contact me on aambrose@marshandparsons.co.uk with the property address and I will be in touch immediately. Kind regards, Anna Ambrose Director - Notting Hill....
Nov 07,2013
Minithumbdown
By:
Nov 07,2013
1 people found
this helpful
I had let my property through Marsh and Parsons for several years. Last year the front door of the flat was left open but I thought it was the fault of the builders who were refurbishing the flat under the management of the agents. but when I asked the builders they said they didn\'t do it and that the agents were last to view the property. SO i asked them to remember to close and lock the front door ( which isn\'t an onerous task). Then it happened again and I had to have stern words wi...
read full review
Was this helpful? Yes
Nov 26,2012
Minithumbdown
By:
Nov 26,2012
2 people found
this helpful
Marsh and Parsons at first, were extremely helpful, efficient and managed to get my flat found, signed and moved into within 3 days- This off course came with additional costs. Once I had moved into the rented property, Marsh and Parsons became increasingly unhelpful. There where all sorts of problems with the flat that all needed to be addressed- Non of the cooking appliances worked meaning only takeaways- a huge cost. It took over 2 weeks for Marsh and Parsons to organize someone to come in an...
read full review
Was this helpful? Yes
By: Patrick Littlemore
Apr 18, 2013
View all comments (2)
Just to add, despite your review being written last year, it has only just been published on this site, which is why you have only just received a response from us. Kind regards, Patrick....
Dec 14,2011
Minithumbdown
By:
Dec 14,2011
8 people found
this helpful
They really are just after the money aren't they? We told them the exact type of people we wanted, they ignored us and stuck a family of four in our tiny terrace house. We wanted a 2 year lease but they gave them a 3 year one, we were overseas so they rushed it through (I'll admit that was our mistake in trusting them to do what we asked). In terms of the wrong tenants they said they are not in breach of contract and there''s nothing we can do AND we are forced to pay them a finders fee for t...
read full review
Was this helpful? Yes
By: PR
Jan 20, 2012
View all comments (1)
Dear Andrew, I have read your comment with interest and spoken to both the Notting Hill office and the Lettings Director to find out more details. I am very surprised to find out they have not received a formal complaint from you รขโ‚ฌโ€œ in spite of your obvious unhappiness? Our complaints procedure, as outlined in our terms & conditions, invites all our clients to contact the relevant branch manager. Should the matter remained unresolved, you should write to the Lettings Director, P....
Mar 22,2011
Minithumbup
By:
Mar 22,2011
0 people found
this helpful
Was this helpful? Yes
Sep 07,2010
Minithumbup
By:
Sep 07,2010
5 people found
this helpful
I must admit that i had misgivings about dealing with any agent in London when searching for a property to rent. I was ever so pleasantly surprised with the lettings team in Chelsea, they were simply divine to deal with and really helped the process be as smooth as possible. I work for a large organisation and am constantly referring them to colleagues, all of whom have had a great experience too! They nailed it!...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: ยฃ0
  • Max: ยฃ0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 4 1 1 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Marsh & Parsons, London W11 3HY

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.