Marsh & Parsons
Hammersmith, London, W14
1.2/5, 9 reviews
0% recommended
100% lettings valuation accuracy
38% lettings fee satisfaction
No company information

Opening Hours
Address

Marsh & Parsons
80 Hammersmith Rd
Hammersmith,London
Greater London
W14 8UD
020 8846 2320

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 38% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 0 6 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Don't use them!...”

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Mar 27,2019
Minithumbdown
By: 'Nylongirl'
Mar 27,2019
3 people found
this helpful
We had them rent our over the course of 2 yrs. Each tenancy was a nightmare. Not due the tenants but due to the inefficiency of M&P. Rents were to be all inclusive. They would never tell the tenants that and tenants kept changing bills ...
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Comment on agent fees
Very high for terrible service
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“Incompetent tenancy managers...”

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Nov 07,2018
Minithumbdown
By: 'LadbrokeGroveAP'
Nov 07,2018
5 people found
this helpful
I'm a landlord who has been using M&P for over ten years but I will never use them again. There head office tenancy management team are extremely disorganised and make endless mistakes and then just don't apologise for them or handle their errors in ...
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Comment on agent fees
Their fees are the highest of local agents, but as they are upfront about this that's fine. However, if they can't deliver the service that they are being paid for, then that is not fine.
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“Avoid at all cost - incompetent and dishonest...”

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Sep 14,2018
Minithumbdown
By: 'Nina'
Sep 14,2018
5 people found
this helpful
We have rented from then since March 2018, renting a reasonably pricey property. They are the most incompetent and also dishonest agency I have come across in 14 years renting in London. Very pushy ahead of us signing the lease, very unresponsive since then. They have not ...
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Comment on agent fees
Too high for their poor service
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“5 Property Managers in 3 Years...”

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Sep 05,2018
Minithumbdown
By: 'Leigh Bickerdike'
Sep 05,2018
1 people found
this helpful
Northcote Road branch found good tenants. However, I would not recommend the management service for non-resident landlords. 5 property managers in 3 years. Due to not meeting the required standard of service, the tenants contacted us, the landlords, directly, and it required us to intervene, visit the ...
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Comment on agent fees
The highest fees in SW11 when I did a benchmark in June 2018.
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“The worst agency ever...”

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Aug 08,2018
Minithumbdown
By: 'Ali'
Aug 08,2018
2 people found
this helpful
From the moment you pay they will leave you absolutely alone. If you need any help with your flat you will find out that they do not manage the property and you should contact a landlord who if you are lucky will help you. But ...
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“Poor communication and hidden fees...”

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Jun 22,2018
Minithumbdown
By: 'Tenant'
Jun 22,2018
2 people found
this helpful
I have found my experience with Marsh & Parsons to be truly horrendous. Aside from keeping my deposit over 4 months, the communication was exceptionally poor and there were substantial amounts of hidden fees that I was asked to agree to over email without seeing any breakdowns. ...
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Comment on agent fees
The agent consistently asked for agreement on fees without presenting the total amounts. The fees were much higher than market average or was expected.
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“Unacceptable Tenant Experience & The Worst Property Dept...”

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Jun 01,2018
Minithumbdown
By: 'Latest victim'
Jun 01,2018
3 people found
this helpful
My experience with the Property & Tenancy Management team at Marsh & Parsons Head Office has been so awful that I have had to file a formal complaint that was not addressed properly so now sending my complaint to the Property Ombudsman. On top of that I ...
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Comment on agent fees
Awful, you pay ridiculous fees and they pander to the Landlord
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“TERRIBLE estate agent, however AMAZING recruitment agency!They showed me ......”

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Jan 23,2018
Minithumbdown
By: 'Lighbulb Master'
Jan 23,2018
4 people found
this helpful
TERRIBLE estate agent, however AMAZING recruitment agency! They showed me the best way in life how to make money. You just need to work as a lightbulb changing contractor and you will earn millions! After our check out they wanted to charge me £96 for someone ...
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Comment on agent fees
way to high see my comments
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“Joseph Stoll and almost every customer service rep that i ......”

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Aug 10,2017
Minithumbdown
By: 'ksbz'
Aug 10,2017
5 people found
this helpful
Joseph Stoll and almost every customer service rep that i dealt with at Marsh and Parsons were inept and rude. Every time there was an issue with the apartment i had to reach out to marsh & parsons multiple times to get things done. at one ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Marsh & Parsons, London W14 8UD


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