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Marsh & Parsons

105 Moore Park Road Fulham Fulham, London
Greater London
SW6 2DA

020 7736 9822

Aug 25,2014
Minithumbdown
By:
Aug 25,2014
3 people found
this helpful
Found damp and mould problem on the first day moved in to the privately rented flat. No information was provided during 2 minutes viewing. Not helpful negotiating withe landlord, was led to sign an aassured shorthold tenancy agreement with no break clause plus some unfair terms. Have written a complaint to the head office but have not received any response. Not satisfied with the quality of the flat as the rent is very expensive and the agency service. Would like refund on all fees charged and h...
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What agent could do to change your mind?
Refund all charges.Help to terminate the contract.Possibly find a new replacement accommodation
Comment on agent fees
Not good value,not happy with service received
Was this helpful? Yes
Aug 31,2013
Minithumbdown
By:
Aug 31,2013
2 people found
this helpful
By far the worst experience I\'ve ever had with an agency! Unhelpful, incompetent and obstructive are the three words I would use to sum up the members of staff I have been dealing with. Three weeks after informing M&P I had found a new tenant to move into the property I am currently vacating...and we\'re still no further down the line! The new tenant replacing me is now having to pay for a hotel until she can move into the flat. Completely unprofessional - I seriously advise you don\'t make...
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Was this helpful? Yes
Sep 02,2012
Minithumbup
By:
Sep 02,2012
4 people found
this helpful
Marsh & Parsons: London Real Estate Recommendation Having come into the real estate market firstly in mid 2011 and finally securing our first London property in September 2012 I can safely say that we would not have got to the outcome we wanted were it not for the high level of professionalism shown by the team at Marsh and Parsons, specifically Ben Toocram and Ben Gee. I would like to think that our comments come as qualified considering the length of time it took us to secure our fir...
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Was this helpful? Yes
By: Peter Rollings
Sep 03, 2012
View all comments (1)
Thank you so much for your kind comments. Iรขโ‚ฌโ„ขm delighted to hear you had a great experience of dealing with our Fulham office and appreciate you taking the time to share your feedback. Kind regards, Peter Rollings, Chief Executive....
May 30,2012
Minithumbup
By:
May 30,2012
7 people found
this helpful
Marsh and Parsons were outstanding in everyway I was kept informed of every detail form start to finish The whole transaction was executed with care and efficiency, I cannot rate them more highly and I have dealt with many agents over the years. Due to my total satisfaction I have now asked them to let the property for me and within 24 hours of deciding to do so they had completed all the necessary paperwork and released the property onto the market. If only others were this good....
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Was this helpful? Yes
Feb 15,2012
Minithumbdown
By:
Feb 15,2012
2 people found
this helpful
Nightmare from the get go. As soon as we had an offer accepted the corner cutting began. Clearly only concerned about the landlord relationship - not with the tenant. From the tenant side we kept up communication of faults to do with the property - these were often ignored or dealt with several weeks later. This included having no hot water for half the month of January. Also provided us with meter readings in an inventory at the start of the tenancy which were for the wrong meter (locked in a s...
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What agent could do to change your mind?
Provided a refund of the administration charge - charged at the start of the tenancy.
Was this helpful? Yes
Apr 04,2011
Minithumbdown
By:
Apr 04,2011
3 people found
this helpful
Awful Company. It's a well known fact that Estate Agents are scum of the earth, but this company is by far the worst that I have ever dealt with. Since the start of our tenancy we have been passed from pillar to post and have had to deal with 5 different people. They take no responsibility for their own actions and the incompetent individuals that work for them. Irrational and quite frankly a sham of a company....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Ben Toocram - upload your photo Ben Toocram
2 reviews

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Nadia Breen - upload your photo Nadia Breen
0 reviews

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Ben Gee - upload your photo Ben Gee
1 reviews

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Katy Greenaway - upload your photo Katy Greenaway
1 reviews

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Dean Cast - upload your photo Dean Cast
1 reviews

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