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    Tom Whitehouse
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    Nicola Snook
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    Victoria Austin
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Marsh & Parsons

45 Balham Hill Balham, London
Greater London
SW12 9DR

020 8673 4377
Website not available

Properties for Sale
Properties to Rent

Nov 04,2017
Minithumbdown
Victoria Austin
By: 'Ian Cameron'
Nov 04,2017
1 people found
this helpful
Unresolved maintenance issues at our unit, The Paperworks, Balham Grove over last 6 months of tenancy. This included no working lights for over five weeks to the entire lower floor (which comprised two bedrooms and two ensuites). Had to get around the house and bathrooms with ...
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Comment on agent fees
As a tenant, didn't have to pay fees
Was this helpful? Yes
May 10,2017
Minithumbup
Oliver mason
By: 'Joanna Fegen'
May 10,2017
0 people found
this helpful
I can't recommend Marsh and Parsons strongly enough. The team were efficient and professional throughout the buying and selling process. The sales team were courteous and organised with viewings and sold our house within a matter of days. Similarly the buying process was swift and ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 22,2017
Minithumbdown
Sebastain Turk
By: 'AvoidM&P'
Apr 22,2017
6 people found
this helpful
He was dealing with our checkout and emailed us one day saying the landlord wants to keep your deposit (over £2000!) so can you please confirm this is ok. We were baffled as we had been expecting to get the whole lot back having left ...
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Was this helpful? Yes
Feb 14,2017
Minithumbdown
Sebastain Turk
Tom Woodcock
By: 'marsh & larcin chump'
Feb 14,2017
5 people found
this helpful
Marsh and Parsons *cheated and lied. This started when they told me they would rent for 75pw more than they achieved but continued into the tenancy. They are bad for both tenants and landlords. After my tenants issued a notice to leave, I organised to ...
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Comment on agent fees
It is expensive and you get no service for this.
Was this helpful? Yes
Aug 19,2016
Minithumbdown
Olivia Holyoak
By: 'Sharon Mc'
Aug 19,2016
6 people found
this helpful
Absolutely horrendous from even before we moved in. Appalling service and psychological techniques, one of which was to pretend there was other people interested in renting the place, so as to make us pay more each week. The night before we moved in, we saw ...
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What agent could do to change your mind?
Shocking expensive.
Attached Files
Comment on agent fees
Shocking expensive.
Was this helpful? Yes
May 20,2015
Minithumbup
John-Paul
By: 'Jeremy Macdonald'
May 20,2015
0 people found
this helpful
Tenacious sums up the service I got. Sale took a long time but John-Paul remained the one constant throughout. Would recommend....
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Was this helpful? Yes
Feb 26,2015
Minithumbup
John-Paul
By: 'Rebecca H'
Feb 26,2015
0 people found
this helpful
Back in 2013, John-Paul from the Balham & Clapham South office helped my parents find an ideal house when they were moving to the area. Disappointingly, the vendors pulled out at the last minute, but before John-Paul broke the bad news, he'd already worked hard to ...
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Was this helpful? Yes
Nov 07,2014
Minithumbup
Nichola Snook
Georgie Woodhouse
By: 'Si Po'
Nov 07,2014
0 people found
this helpful
Nichola, Georgy, Matt have been handling my rental property for 5/6 years now. They don't offer me vacuous promises gilded with company soundbites and agency jargon. Instead I am given a realistic appraisal of the current state of the market together with an honest opinion of ...
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Was this helpful? Yes
Nov 04,2014
Minithumbdown
Nicola Snook
Georgy Warwick
By: 'A fair landlady'
Nov 04,2014
8 people found
this helpful
It all started well, Nichola Snook got my flat rented quickly and for a good rent. It was however downhill from there, that is when Marsh & Parsons stop caring and stop being fair to either the landlord or the tenants. - they charge tenants ...
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What agent could do to change your mind?
Support landlords who try to be fair. Don\'t overcharge the tenant or landlord for every little thing (contracts, gas safety, check in, check out). be professional in your contact with people, both avoiding chasing when you have been asked not to and responding when there are queries. Follow through, the obligations don\'t stop at the point of agreeing a let.
Attached Files
Was this helpful? Yes
Apr 22,2014
Minithumbdown
By: 'Renter123'
Apr 22,2014
3 people found
this helpful
We had a terrible experience with a short let from Marsh and Parson\'s Balham. We had cause to complain three times in a five week period. Issues included misleading us about the likelihood that the property would return to the market, sales viewings without ...
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What agent could do to change your mind?
Deal with issues swiftly and efficiently. Not mislead clients and behave professionally.
Attached Files
Was this helpful? Yes
Mar 24,2014
Minithumbup
Nicola Snook
By: 'Mr. P'
Mar 24,2014
0 people found
this helpful
I have let my property through Nicola at Marsh and Parsons for the last 4 yearsΒ’Γ’β€šΒ¬Γ‚Β¦each time the service has been exemplary. I like especially that i have been able to negotiate each new tenancy with the same person throughout this period. As a result ...
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Was this helpful? Yes
Dec 05,2013
Minithumbup
By: 'R. Dobson'
Dec 05,2013
1 people found
this helpful
Marsh & Parsons were really brilliant - very personable, very professional, and very hardworking! They ended up selling our flat three times over, and succeeded in getting it under offer very quickly in each instance. The final sale price was also significantly more than we ...
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Was this helpful? Yes
May 12,2012
Minithumbup
By: 'C Shrimplin'
May 12,2012
11 people found
this helpful
The team at Clapham South not once, but twice, got a fantastic offer on our property; both times over asking price, and both times within an extremely short timeframe (just a couple of days). I was particularly conscious of my previous experiences of trying to ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
56% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£400,000
  • Max: Β£1,300,000

Letting
  • Min: Β£0
  • Max: Β£0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 2 0 4 4 0 1 0 0 0
Tom Whitehouse - upload your photo Tom Whitehouse
0 reviews

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Nicola Snook - upload your photo Nicola Snook
2 reviews

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John-Paul  - upload your photo John-Paul
2 reviews

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Olivia Holyoak - upload your photo Olivia Holyoak
1 reviews

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Sebastain Turk - upload your photo Sebastain Turk
2 reviews

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Tom Woodcock - upload your photo Tom Woodcock
1 reviews

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Oliver mason - upload your photo Oliver mason
1 reviews

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Victoria Austin - upload your photo Victoria Austin
1 reviews

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Complaints Procedure

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