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    Val Marcham
  • Lynn White
    Lynn White
  • Liz Bailey
    Liz Bailey
  • Dan Bryant
    Dan Bryant
Dartmoor National Park is home to the village of Yelverton, located only 5 miles north of the Plymouth City boundary and a similar distance east of Tavistock, it remains intensively popular for those seeking a genuine rural retreat with all major amenities being a short distance away. Yelverton provides a selection of shops and services including a supermarket, butchers, delicatessen, Post Office and petrol station.
Mansbridge Balment

The Roundabout Yelverton
Devon
PL20 6DT

01822 855055

Aug 24,2016
Minithumbup
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Aug 24,2016
Featured Review
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Mansbridge and Balment provided a quality service from start to finish and secured a sale within our required timescale. It was a good team effort with Liz providing the initial advice, Dan preparing the particulars and Lynn and Melanie securing the sale and managing the transaction....
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Comment on agent fees
Good value for money.
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Aug 19,2016
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Aug 19,2016
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M&B were agents for selling our house and also for the house we purchased. From the initial survey and valuation, right through to finally getting the chain to click together, everyone at M&B were great - professional, active and friendly. Special mention for Dan, Liz ,Lynne and especially Mel, who were our contacts - thank you all very much....
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By: Nick Henderson
Aug 22, 2016
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Dear Ruth and Graham. On behalf of everyone at the Yelverton office, thank you so much for your kind words and positive review. The team take great pride is their work, which is lovely to have recognised in such a way. Thank you.....
Jul 29,2016
Minithumbup
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Jul 29,2016
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The whole team at the Yelverton branch were professional and incredibly sympathetic to this house move. It is recognised as being one of the stressful things you go through, Lynn and her team made the move as simple and as calm as possible. Couldn't praise the team enough. Thank you....
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Comment on agent fees
Very good
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By: Nick Henderson
Aug 17, 2016
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Dear Janet. A huge thank you on behalf of Lynn, Val, and everyone at the Yelverton office. The team work so hard and are most worthy of your kind words. Thanks again.....
Jul 27,2016
Minithumbup
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Jul 27,2016
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Melanie was very efficient from the very start of our selling process. She introduced buyers to us within 2 days of our house being on the market and kept us up-to-date with the latest position on a regular basis. Because of Melanie's prompt attention our house sold within 2 weeks. Would definitely use Melanie again in the future....
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Comment on agent fees
Very good
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By: Nick Henderson
Jul 27, 2016
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Dear Jo. On behalf of Melanie and the team at Yelverton, thank you for you kind words. Not all estate agents are the same - as I'm sure you will have experienced. We stand or fall by our actions and I'm delighted that we have provided you with the level of service you expected and deserved. Thanks again.....
Jun 27,2016
Minithumbup
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Jun 27,2016
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Always willing to sooth ragged nerves. Helpful and supportive at all times. The friendly face of estate agency! To be recommended....
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Comment on agent fees
They seem fair and comparable
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By: Nick Henderson
Jun 27, 2016
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Dear Mr & Mrs Law. How very kind of you to write such a review. 'The friendly face of estate agency' - I hope that is how all our offices are viewed, but I must say a special thank you on behalf of Lynn and Melanie (and the rest of the Yelverton team). Thanks again. We look forward to seeing you again - all in good time!....
May 02,2016
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May 02,2016
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Very professional and friendly service throughout. Excellent photos and good, accurate details. Really good communication and feedback. Liaison with prospective purchasers and seeing it all through to completion was very helpful at what is always a stressful time! THE agent that knows this area best I'd say. Highly recommended....
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Comment on agent fees
Very good value.
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By: Nick Henderson
May 03, 2016
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Many thanks on behalf of everyone at the Yelverton office. Local knowledge is of course highly important and I believe the team at Yelverton have just that. Many thanks.....
Apr 21,2016
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Apr 21,2016
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We were dealt with in a very professional manner through out the sale, we were all very pleased with the amount of potential buyers introduced to my mothers home. We had been let down by a chain twice but Melanie was always very positive and assured my mum all would be well. Mum is very happy in her flat and wants to extend her thanks to all the team at Mansbridge Balment....
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Comment on agent fees
happy with the fees charged.
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By: Nick Henderson
May 03, 2016
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On behalf of all my colleagues in the Yelverton office, thank you very much. We strive to provide excellent service to our clients and this website allows others to see for themselves the standards we aim for. Thanks again.....
Apr 21,2016
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Apr 21,2016
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I sold a dormer bungalow on behalf of my mother who had to go into a Care Home. We have know the team at Yelverton for many years. My mother bought the house through this office 9 years ago. My mother therefore came to regard the office ( which was enroute to the shops) as friendly neighbours. As my mother became in more need of help she would pop into the Estate agent for assistance such as opening marmalade jars or wine bottles! I am making this point to indicate how genuinely friendly the...
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Comment on agent fees
The fees were reasonable and competitive.
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By: Nick Henderson
May 03, 2016
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It was very much our pleasure. Thank you for the lovely comments - this is very much the ethos of how we believe we should help our clients. It is nice to hear that the caring side of our business is working as it should. Thanks again.....
Apr 01,2016
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Apr 01,2016
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Once we had ourselves found that the property was on the market the staff were very helpful all the way through the process...
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N/A
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By: Nick Henderson
Apr 01, 2016
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Many thanks for reviewing our service - this provides a unique insight for potential clients to assess our business and levels of professionalism. Enjoy your new home!....
Mar 07,2016
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Mar 07,2016
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Lynn and Mel helped me sell a building plot in Horrabridge. I have been very impressed by their proactive and professional attitude in managing the sales process and I would have no hesitation in recommending them or Mansbridge Balment to anyone looking for an estate agent....
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Comment on agent fees
Standard
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By: Nick Henderson
Mar 09, 2016
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Many thanks for this kind review. Lynn, Mel, and the team at Yelverton work extremely hard to bring about the right results for our clients - thank you so much for your recommendation, which means a great deal to us all.....
Feb 22,2016
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Feb 22,2016
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A long and tortuous process but helped all the way by the excellent staff at this branch who kept us informed ar all times...
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Comment on agent fees
Seems a bit steep in comparison to the solicitors fees but no more so than anyone else
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Feb 17,2016
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Feb 17,2016
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We found Lynn, Melanie and Dan helpful,professional and friendly at all times.They worked hard on our behalf and we are delighted with the result....
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Comment on agent fees
Fair
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Feb 08,2016
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Feb 08,2016
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Thank you to all the staff at Mansbridge Balment who helped us to find our first home. A particular thank you to Liz and Dan who added a personal touch to the whole process....
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Comment on agent fees
I don't know whether good or bad really, cheaper is always better!
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Feb 04,2016
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Feb 04,2016
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I was very pleased with the service and assistance that I received during the sale of my house in November/December, it was greatly appreciated....
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Comment on agent fees
Quite happy with the fees charged
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Feb 01,2016
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Feb 01,2016
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My experience was as a purchaser of a property on Mansbridge books and found them very helpful and proactive during the process to a successful conclusion. Also their viewing process was particularly friendly and useful....
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Comment on agent fees
Not applicable
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By: Nick Henderson
Feb 02, 2016
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Dear Tim. Thanks for your kind review. We hope you enjoy your new home and the delights of this wonderful part of the world. Nick Henderson. MD Mansbridge Balment Group....
Nov 24,2015
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Nov 24,2015
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Handled the property in a very professional way and got results. The property had been in the hands of another local agent for quite some time but was moved to Mansbridge a few months ago to get a sale. The House Brochure produced was of excellent quality with lots of lovely photos showing the house at its best. A 'Gem' of a brochure! Lots of viewings and after each one we were given feedback. As soon as a Purchaser was found, the Manager took over and handled the period running up to exchang...
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By: Nick Henderson
Nov 24, 2015
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Dear Karen. It has been a real pleasure to look after the sale for you and we are so grateful for your review of the service we provided. There are differences between estate agents and we have a strong belief in the collective abilities of our team, who all work extremely hard to get the job done. Congratulations to everyone in Yelverton for a first class job and professional service. Thanks again Karen. Nick Henderson, Managing Director, Mansbridge Balment Group.....
Nov 10,2015
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Nov 10,2015
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We were first time buyers and Lynn was more than helpful answering all the questions we had about the process of buying the property. We would definitely recommend!...
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By: Nick Henderson
Nov 10, 2015
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On behalf of Lynn and the team at Yelverton, thank you so much for taking the time to complete this kind review. It is always a pleasure to help someone buy a property, but it is particularly special when it is your first home - congratulations! I'm sure you wont need us for a number of years, but when you do we hope to look after you once again. Kind regards Nick Henderson, Managing Director, Mansbridge Balment Group.....
Oct 09,2015
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Oct 09,2015
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From our very first meeting with Dan at "The Cottage" we were pleased with his "can do" attitude, knowledge of the local area and approachable personality. The photo's he produced of the cottage for the brochure were artistic and enchanting showing off this beautiful little Dartmoor cottage to it's best potential. Dan, Lynn and all the team were efficient and pleasant to deal with and kept us up to date with every appointment taking place and gave helpful feed back once vie...
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Comment on agent fees
We were happy to pay the fees for a wonderful service.
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By: Nick Henderson
Oct 09, 2015
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Dear Mrs Hutchinson. What a lovely review! I was in the office this morning as Lynn read your comments to her colleagues and it made their day, thank you. We take great pride in looking after our clients and getting the job done in a professional manner - along the way we meet some wonderful people and it is the people who make the process so rewarding. We have been very fortunate. Thanks again. Nick Henderson, Managing Director, Mansbridge Balment Group.....
Sep 29,2015
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Sep 29,2015
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I found Melanie Henderson -Smith to be very efficient and professional in her conduct and dealings with myself and my wife. She followed up on our queries promptly and always returned calls. I would have no hesitation in recommending her to any prospective clients....
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By: Nick Henderson
Oct 02, 2015
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Dear Paul. Your recommendation is so appreciated, thank you. Melanie and her colleagues work extremely hard to help people achieve their dreams and it is always nice to be appreciated. The team here at Yelverton are extremely efficient and everyone has a part to play. We don't always get things right, but there is a genuine determination to help our clients and buyers. Thanks again for recognising this on allagents. Kind regards. Nick Henderson, Managing Director, Mansbridge Balment Group....
Sep 17,2015
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Sep 17,2015
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What should have been a quick sale/purchase became protracted with buyers surveys taking time and the seller becoming impatient with the timelines! We could have lost the purchase if Lynn had not been there to act as liaison between us and the seller. She was calm, focussed and extremely helpful, ensuring that all parties were continually talking and understanding of each other's situation. Thank you Lynn for example during we exchanged on our forever home x...
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By: Nick Henderson
Sep 17, 2015
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Dear Debbie & Chris. Thank you. Once again the importance of a highly experienced estate agent helping the sale across the finish line cannot be over-stated. On Lynn's behalf, thank you - I echo your words - it can be a highly challenging role as you can imagine, but Lynn has experience to reassure where necessary and deal with issues swiftly and efficiently - communication being the key. Enjoy your lovely new home. Kind regards. Nick Henderson, Mansbridge Balment Group....
Jun 17,2015
Minithumbup
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Jun 17,2015
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The property I was selling belonged to my father, now in a nursing home and my mother, recently deceased, and was vacant at the time. Initially Dan came to look at the property and value it for the purpose of settling my mother's estate, then later visited again with Lynn when the property went on the market. I followed their recommendation of valuation and from then on, handed everything over, including the keys to Lynn and Mel. The property was quickly advertised in the local paper and on int...
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By: Nick Henderson
Jun 17, 2015
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Hello, and thank you for these words. Certainly, Lynn, Dan, and Mel give their 'all' to providing the efficient service you have described - as does everyone here at Mansbridge Balment. Your review has helped to place us as the 47th 'Best Estate Agency' in the country, which, out of almost 14,000 is an achievement of which we are extremely proud. Thanks you for taking your time to complete this review, we are delighted to have been able to help you during a difficult time. NICK HENDERSON, MA....
Jun 01,2015
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Jun 01,2015
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Although I did not sell my house through Mansbridge even though they valued it for me, they alerted me to a house that had just come onto the market that turned out to be ideal for me to buy. Melanie was so helpful and although I often felt like I was nagging her, she was polite and willing to do what she could to help things along. Lovely friendly bunch of people in the Yelverton branch and I would not hesitate to recommend them to anyone wishing to sell/buy in this area. Although Dan never go...
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By: Nick Henderson
Jun 01, 2015
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Dear Nicola - thank you so much for this review. I have just read this to my colleagues at the Yelverton office, who are all delighted by your comments. Although the weather is grim, there is always a good atmosphere here at Yelverton -one of a number of reasons to base myself here! Again, thanks for your comments - they are very welcome and help to give others an insight to our service commitment. Nick Henderson. Managing Director Mansbridge Balment Limited....
May 04,2015
Minithumbup
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May 04,2015
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I was delighted with the service provided. Importantly they were very keen to ensure the negotiations regarding the asking price were advanced professionally and with due regard to the status of the property and the market They were also able to advise and provide contact details for various local tradesmen e.g. locksmith, cleaner etc There communication was prompt and efficient...
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By: Nick Henderson
May 06, 2015
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Dear Mr Mann It is very heartening to receive your review of the Yelverton office, thank you. Across our network our aim is to provide high quality service and advice. As you have highlighted, good communication is the key to making the house buying and selling process as smooth as possible and I'm glad we didn't let you down there. Thanks again for taking the time to complete the review. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIMITED.....
Apr 21,2015
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Apr 21,2015
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I was really impressed by the way in which Mansbridge Balment, Yelverton, have handled the sale of the house. Right from the word go, they have been extremely pleasant and professional and very pro-active in this sale. The communication they have each had with me and with each other has been amazing in both the amount and content and each of them are a real pleasure to work with. It made me feel as though we were all part of a very active team. They have let me know beforehand the date of e...
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Comment on agent fees
very fair especially in comparison to others
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By: Nick Henderson
Apr 27, 2015
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Dear Jill. On behalf of all my colleagues at Yelverton - thank you. As you have pointed out, communication is the key to success in this business, like so many others. There has to be a genuine care to give service that stands out and the best way to demonstrate this is simply to keep people informed, something that many businesses seem to have forgotten. We are very grateful to you for your comments - this is how we continue to build our reputation. Thanks again. NICK HENDERSON, MANAGING ....
Apr 07,2015
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Apr 07,2015
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Mansbridge and Balmant were extremely helpful throughout our year-long search for a property. When it came to purchasing and negotiation, the whole process was very professional and smooth. However, the really good service came after the purchase was agreed - unusual, I know - as Melanie kept us in the loop with any news or progress. I have to say that our solicitor was not particularly good at updating us with important information, but Melanie seemed to somehow fill the gap here as well, co...
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By: Nick Henderson
Apr 07, 2015
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Dear Gavin. Thank you for your kind review, which is extremely important in this day and age. You have pointed out the importance of following the sale beyond the initial stage and through to completion. Too many estate agents pass the transaction across to the lawyers and expect them to deal with all the sensitive final negotiations, which they are not always equipped to handle. Melanie takes great pride in her customer service and will appreciate this thoroughly deserved recognition. We'r....
Mar 03,2015
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Mar 03,2015
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Had a very positive experience when purchasing our property through Mansbridge and Balment in Yelverton.All the staff were helpful but we found Melanie to be exceptionally efficient and friendly . Nothing was too much trouble and anything she didn't know she found out for us very quickly . We will certainly use this office again if we decide to sell in the future . We were very surprised and grateful for the lovely festive hamper of local produce given to us whenwe completed on the property ,lov...
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By: Nick Henderson
Mar 03, 2015
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Lovely comments, thank you so much. It is indeed the attention to detail that can make the difference in our business, as it does in most aspects of life. The quality of our customer service is what defines us in the market place. We continue to develop new ideas and innovation, but it is the personal touch that we hope differentiates our firm from the others. We look forward to seeing you again when the time is right. Thanks again. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIM....
Feb 23,2015
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Feb 23,2015
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The agents kept me well informed at each stage and facilitated good communications between myself and the vendor. I would certainly use them in the future, and their support on the day I moved in made a stressful day much easier to handle....
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By: Nick Henderson
Feb 24, 2015
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Dear Mrs Dowsett Many thanks for your comments - we are delighted to have helped with your move. The team at Yelverton pride themselves on the care and service given to both buyers and sellers alike, so it is always good to have such positive feedback allowing others to judge for themselves the quality of the firm they choose to act for them. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT....
Jan 22,2015
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Jan 22,2015
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We had been looking to buy in the Yelverton area for some time, when we found the perfect property we were not the first prospective buyers. However the staff kept us fully informed as we marketed our own property in Sussex. This gave us the confidence to expedite our sale and eventually secure our new home in an ideal location. At every stage of the purchase we received prompt and efficient service from the friendly and professional team at Yelverton....
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By: Nick Henderson
Jan 22, 2015
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Dear Penny. Many thanks for your review. We are delighted to have helped bring you to this beautiful part of the world. I am based predominately at the Yelverton office myself, so can appreciate precisely why you found the area so appealing - everyone is very friendly and we are in the most wonderful location. Thanks again for your kind words. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIMITED....
Jan 20,2015
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Jan 20,2015
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We would recommend them to any one they gave us good service from start to finish.The staff at the yelverton office dealt with our sale and they were there to help you any time ....
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By: Nick Henderson
Jan 20, 2015
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Dear Mr & Mrs Daly Thanks for taking the time to complete this review. This particular site gives us an opportunity to keep our standards at the highest level. It also enables us to identify any training requirements - something that is essential to maintain. Thanks again. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIMITED....
Jan 15,2015
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Jan 15,2015
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Mel and Lynne were both extremely professional and reliable in securing a sale on my property. I was kept informed at all stages by phone and email and given sound advice by them both. They were persistent in following up issues and seeking resolution....
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By: Nick Henderson
Jan 19, 2015
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Dear Jacky. Thank you for taking the time to review our service. Communication is very much the key to a successful transaction, so thank you for highlighting this, both Lynn and Mel work tirelessly, with their colleagues, to maintain this standard. We very much hope to see you again soon - thanks again. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIMITED....
Dec 17,2014
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Dec 17,2014
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Very professional and responsive service from a dedicated and friendly team who made every effort to keep us informed at every step of the process....
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By: Nick Henderson
Jan 13, 2015
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Dear Mr Gilbert Thanks for taking the time to let us know how we performed. I'm delighted that you were looked after in the manner we would have hoped. These review sites are increasingly popular and give a real opportunity for people to judge for themselves whether or not they have made the right choice of agent. they key to all of this is communication, so thanks again for yours. Kind regards NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIMITED.....
Nov 20,2014
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Nov 20,2014
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M&B were chosen, from the four estate agents who valued our property, solely on the enthusiasm, professionalism and realism of Dan Bryant for whom nothing was too difficult or too much trouble. Once selected the M&B team of Lynne White and Melanie Henderson were diligent and proactive in marketing the property which facilitated a reasonably quick sale. They exuded confidence that they would find a buyer quickly. Once the buyer was found Lynne kept pressure on the various solicitors to...
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By: Nick Henderson
Nov 24, 2014
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Thank you for such kind words. The individuals you have mentioned work together (with others) as a team. Teamwork is essential in this business and the combined skills and knowledge of such a team is why people still use estate agents, and will continue to do so. We genuinely believe that we can make a difference and getting through to completion is always highly satisfying. Thanks again. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIMITED.....
Nov 20,2014
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Nov 20,2014
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I have sold a lot of properties over the years and I rate the Yelverton branch as one of the best for it's personal service, very helpful and approachable sales team. The main points I appreciated were: 1. It took 18 months to sell my late mother's house and in that time the property photographs were refreshed inside and out and the team didn't loose interest in the property and continued to actively market it. 2. I lived away from the property and the team were very good at reassuring me t...
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By: Nick Henderson
Nov 24, 2014
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Dear Sally Thank you so much for these words. Increasingly review sites are becoming one of the first places people go to see what firms are 'really like'. Equally, from the point of maintaining our standards and knowing where we can improve, it is one of our most important tools - I don't know why other companies do not promote them more. Thanks again from all of us. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIMITED.....
Nov 15,2014
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Nov 15,2014
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We asked three agents to visit and give a valuation. Dan Bryant stood out from the rest with his enthusiasm for the property we were selling and explained thoroughly what his agency would commit to in the promotion and selling process. After his initial visit he got back to us promptly with the paperwork and also arranged to obtain professional photographs that we had paid for through another agent. This was in contrast to another agent who took nearly two weeks to write to us following an valua...
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Comment on agent fees
We were given a reduction because we were selling two properties through Mansbridge & Balment
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By: Nick Henderson
Nov 24, 2014
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Excellent - thank you so much for this feedback. I hope that we are all able to say that we enjoy our work - Dan, in particular relishes his role. As a professional photographer, we are indeed fortunate to have his skills with the camera - given the prominence of the internet, the importance of 'getting the right shot' cannot be overstated. All part of the team approach, which makes us stand out from the competition. Thanks again. NICK HENDERSON, MANAGING DIRECTOR, MANSBRIDGE BALMENT LIMITE....
Aug 12,2014
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Aug 12,2014
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We have been very impressed and grateful for the professionalism, efficiency and empathetic support provided by the various members of this team of estate agents. We have always felt that we have been kept up to date on proceedings and also that when necessary, things have been chased on our behalf. Thank you all at Mansbridge and Balment Yelverton....
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Comment on agent fees
We have not yet received the bill for the fees therefore it is not possible to comment as yet. We do think that the price was overall about right although not what it was put on the market for; it always seems to be the expectation that the price you put the property up for is never the price expected to be paid. We held out for almost the price we wanted and M and B supported us as best they could with that.
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Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
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  • Max: £550,000

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From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 28 0 15 0 0 0
Val Marcham - no image available Val Marcham
1 reviews

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Lynn White Lynn White
Branch Manager
21 reviews

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Liz Bailey Liz Bailey
3 reviews

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Dan Bryant Dan Bryant
Valuer
9 reviews

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Last updated at 2:19 PM 21/01/2016 by allAgents

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