• Emily Gruitt
    Emily Gruitt
  • Kristabel Cooper
    Kristabel Cooper
  • Tony Carlton
    Tony Carlton
  • Kevin Buckingham
    Kevin Buckingham
  • Chris Davis
    Chris Davis
  • Katrina Harwood
    Katrina Harwood
  • Ann Hall
    Ann Hall
  • Hannah Harrisson
    Hannah Harrisson
  • Abby Marshall
    Abby Marshall
  • Sarah John
    Sarah John
  • Sarah Buckingham
    Sarah Buckingham
MansbridgeBalment's North Plymouth office is conveniently located alongside the Tesco Superstore in Woolwell and with over 60,000 visitors to the store every week, our vendors benefit from great exposure to visiting buyers. Known as the "go to" agent in the Northern suburbs having established ourselves market leaders since the office first opened in 2002, you can be assured of speaking with experienced local agents, passionate and knowledgeable about this fantastic location. Commonly referred to Read full description... as the gateway to Dartmoor National Park, the popular suburbs and village surroundings to the city are always in demand. Alongside our Plymouth City, Tavistock, Yelverton and Bere Peninsula offices we offer a genuine unrivalled local expertise. A vast range of property types can be found from large semi-rural and prestige homes, to apartment schemes and first time buyer properties. Local amenities are in abundance with most of the city's largest employers being based in the region including Derriford Hospital, The Child Support Agency and HM Land Registry. In addition to an excellent range of local amenities the area also offers the conveniences of Glenholt Park and Ride, The Devonshire Health & Racquet club, College Of St Mark & St John and a great selection of highly regarded schools. If you are looking to purchase in this area or you have a property to sell, we look forward to hearing from you COME AND SEE US OR GIVE US A CALL The office is open 7 days a week where our Professional and friendly NAEA trained staff are ready to assist. Any enquiries please call on 01752 791 333.
Mansbridge Balment

3-5 Woolwell Crescent Woolwell, Plymouth
Devon
PL6 7RB

01752 791 333
May 24,2017
Minithumbup
Kristabel Cooper
Tony Carlton
By:
May 24,2017
0 people found
this helpful
Couldn't be happier. Very friendly and helpful service from all the staff at the woolwell branch and in the sales progression team. We always felt valued as customers, would use mansbridge & balmrnt again without hesitation and would recommend to friends & family....
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Comment on agent fees
The fees reflect the quality of the service which is excellent.
Was this helpful? Yes
May 24,2017
Minithumbup
Kristabel Cooper
By:
May 24,2017
0 people found
this helpful
Kristabel made a good impression from the beginning. Smartly dressed, knowledgeable and professional. Good communication throughout the sale and good advice offered....
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Was this helpful? Yes
May 19,2017
Minithumbup
Hannah Harrisson
By:
May 19,2017
0 people found
this helpful
Incredible service from start to finish, Hannah was brilliant, always on time when we wanted to view and able to answer all our questions. All communications were quick and easy. Will definitely chose mansbridge again and couldn't recommend them higher!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
May 23, 2017
View all comments (1)
Thank you very much for your kind words and recommendation. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
May 06,2017
Minithumbup
Kristabel Cooper
Abby Marshall
By:
May 06,2017
0 people found
this helpful
To keep it short, the staff were extremely friendly over the phone and quick to respond. Their enthusiasm sometimes outshone our own as we purchased a property which made the experience very warm. Emails were responded to promptly and professionally which was very useful as we work in an environment where phone calls are not always possible. We were kept up to date with everything regularly and, even during he search process the staff were very patient with us as we took our sweet time choos...
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Comment on agent fees
N/A as we were buyers.
Was this helpful? Yes
By: Mansbridge Balment
May 08, 2017
View all comments (1)
Thank you for taking the time to write this kind review, your comments are appreciated. We pride ourselves on our customer service and it appears we're getting it right. Best Wishes in your new home, Mansbridge Balment ...
Apr 27,2017
Minithumbup
By:
Apr 27,2017
0 people found
this helpful
Mansbridge and Balment have always been a very highly recommend local agent. We contacted them and from start to finish everything was dealt with. They did exactly what they said they would and within their given timescale. We are very happy with our sale that has just been finalised. The sales price was also achieved. They also recommended Solicitors who were also very good and helpful. We were first time sellers and M&B took us through all the stages and answered any questions and queries ...
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Comment on agent fees
The fees were slightly higher than some other Agents, however they did exactly what they said they would. All fees were confirmed prior to any agreements being signed. Definitely happy with the price as we received a fantastic service.
Was this helpful? Yes
By: Mansbridge Balment
May 03, 2017
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Thank you for taking the time to write this kind review, your comments are appreciated. We're delighted you felt that you received a professional experience from both ourselves and our recommended Solicitor. Best Wishes Mansbridge Balment ...
Apr 27,2017
Minithumbup
Emily Gruitt
Ann Hall
By:
Apr 27,2017
0 people found
this helpful
Friendly and honest customer service. Helpful from the outset. Office location perfect when picking up our keys. Would use again....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
May 03, 2017
View all comments (1)
Thank you for your kind review. The whole team are delighted to have been of assistance, thanks for the recommendation. Best Wishes Mansbridge Balment ...
Apr 25,2017
Minithumbup
By:
Apr 25,2017
0 people found
this helpful
Valuation of property vs. achieved price was spot on. Advertised quickly following instruction with well presented and accurate details. Would recommend....
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Comment on agent fees
It is what it is...
Was this helpful? Yes
By: Mansbridge Balment
Apr 26, 2017
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Thank you very much for your review of our services. We're delighted you felt you received a professional experience. Best Wishes Mansbridge Balment ...
Apr 21,2017
Minithumbup
By:
Apr 21,2017
0 people found
this helpful
We needed a quick sale in order to offer on our next house, and Mansbridge Balment certainly didn£t disappoint. Within a day our house was online and visible to prospective buyers and it sold extremely quickly and above the asking price. The quality of photos and detailed descriptions were excellent, especially compared to some of the other home specifications you see on Rightmove. Mansbridge Balment were friendly, positive and extremely efficient in what they did. Following the offer, any...
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Comment on agent fees
As expected
Was this helpful? Yes
By: Mansbridge Balment
Apr 24, 2017
View all comments (1)
Thank you for taking the time to write this kind review, your comments are appreciated. It's nice to know that your confidence in our own abilities to sell your home quickly were not misplaced. These review sites are increasingly popular and give a real opportunity for people to judge for themselves whether or not they have made the right choice of agent. The key to all of this is communication, so thanks again for yours. Best Wishes Mansbridge Balment ...
Apr 13,2017
Minithumbup
Emily Gruitt
Hannah Harrisson
By:
Apr 13,2017
0 people found
this helpful
Mansbridgeandbalment have been amazing in selling our house. kristabel hanna and Emily in particular are great in helping us sell our house. To be honest all the staff are friendly helpful and very dedicated tony has a great team. The after sales team lead by Ann are great help chasing along the process once a sale is aged. They also dealt with the house we bought and we're must better at that part to than other agents who showed us around particularly Connelsand plymouth homes who were real...
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Comment on agent fees
Very good considering the effort they put in with 30 plus viewing
Was this helpful? Yes
Apr 01,2017
Minithumbup
Ann Hall
Tony Carlton
By:
Apr 01,2017
0 people found
this helpful
Tony was extremely helpful when we decided to put our house on the market and following that the whole team worked hard to book viewings with people they knew were looking for a similar property, meaning we sold our house on the first day of viewings for the full asking price! Once the sale was handed over to Ann she was really helpful and kept us informed with what was going on. Thanks to everyone involved!...
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Comment on agent fees
We don't have any other experience on what other agents fees are but we definitely got value for money as it reflects the service we received
Was this helpful? Yes
Mar 30,2017
Minithumbup
Tony Carlton
Ann Hall
By:
Mar 30,2017
0 people found
this helpful
This is the third time we have used this office, the help I have been given from the first meeting to completion of the sale has been of the highest quality, nothing is too much trouble, the members of staff are all exceptional. I would like to say a special thanks to Tony who started the process and Ann who followed it through to the end. Thank you Mansbridge 😊...
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Comment on agent fees
More than happy, you get what you pay for.
Was this helpful? Yes
Mar 20,2017
Minithumbdown
By:
Mar 20,2017
0 people found
this helpful
Not massively impressed - and is saddening to think Mansbridge are one of the better agents in the Plymouth area. After having a house to sell for months to find out with a week to go there are no FENSA certificates for windows and doors - a legal matter perhaps - but why don't estate agents take some responsibility and check such simple and basic stuff with their vendors. Vendors should be supported through the moving process so much better than at present especially with the sums of money esta...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Chris Mervyn MNAEA. Branch and Marketing Manager
Mar 21, 2017
View all comments (1)
Dear MRA, Thank you for your comments. I'm really disappointed to read that you felt that our service to you as a buyer was not up to our usual standards. I notice that you didn't choose to sell your own property with ourselves, but if you had then you would've known that we have a 4 page Property Information Questionnaire created specifically to find out as much as we can ourselves about every home we market. I'll look into why the Fensa information wasn't available but, this aside, you are ...
Mar 18,2017
Minithumbup
Ann Hall
Tony Carlton
By:
Mar 18,2017
0 people found
this helpful
Great service from Mansbridge Balment selling my house. I was not present at any point as I live near London. The agent handled the sale particulars and the viewings. They obtained an offer within days of the marketing date. Despite there being another party in the chain completion was obtained in just over 2 months from my acceptance of the offer....
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Comment on agent fees
Agents fees are reasonable for the service obtained.
Was this helpful? Yes
Mar 17,2017
Minithumbup
By:
Mar 17,2017
0 people found
this helpful
Staff were very helpful, always responding promptly to queries and concerns. They were very good and restoring calm to a potentially stressful time and this was much appreciated!...
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Hannah Harrisson
Kristabel Cooper
By:
Mar 17,2017
0 people found
this helpful
Hannah showed us around several houses in the Plymouth area. She was knowledgeable about the properties and surrounding areas and any questions she didn't know the answer to, she found the answers very quickly. Kristabel was also quick to answer any queries that we had. We found all of the staff that we dealt with, professional and courteous and nothing was too much trouble. Ann Hall also helped us out of a tight spot when we had nowhere to store our furniture prior to completion! Overall we wer...
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Hannah Harrisson
Emily Gruitt
By:
Mar 17,2017
0 people found
this helpful
Very good service received. Friendly staff and good customer service. After purchase service was good with welcome gift given on completion....
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Comment on agent fees
N|a
Was this helpful? Yes
Mar 15,2017
Minithumbup
Emily Gruitt
Ann Hall
By:
Mar 15,2017
0 people found
this helpful
I cannot recommend this Estate Agents highly enough. We were always kept in the loop with the progression of the sale of our property and of any hold ups. Emily was excellent and with her knowledge managed to find the right buyer for our property the first moment it went on the market! Anne was very professional in chasing up the sale from one end of the chain right to the top and were updated on a weekly basis. Mansbridge and Balment are a first class Estate Agent that I am now recommending to...
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Comment on agent fees
For the excellent service that they provide during a stressful time the fees are justifiable.
Was this helpful? Yes
By: Mansbridge Balment
Mar 16, 2017
View all comments (1)
Thank you for your kind review for the whole team at Woolwell particularly Emily and Ann who are delighted you were pleased with their services. We provide ourselves on providing the best possible customer care for our valued clients and its good to know we are getting this right. Thanks again. Best Wishes Mansbridge Balment ...
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
We moved to M & B from another estate agent as we felt that we were not getting the service we required. As soon as we moved we got a lot better service like better photographs and a lot more viewers. The staff have all been very good and kept us informed all the time. We thoroughly recommend M & B to anyone looking to buy and sell (as we did). Thank you all...
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Comment on agent fees
Pay more but get a better service
Was this helpful? Yes
By: Mansbridge Balment
Mar 14, 2017
View all comments (1)
Very many thanks for the review of our services, we're delighted you felt you received a professional experience. We endeavour to continually improve our services and feedback like yours is very important. Thanks again. Best Wishes Mansbridge Balment ...
Mar 09,2017
Minithumbup
Tony Carlton
By:
Mar 09,2017
0 people found
this helpful
Very good service from start to finish. Quality of initial photos of our property were well presented and feedback and follow up on the selling process very good...
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Comment on agent fees
Fees higher than others in the area
Was this helpful? Yes
By: Mansbridge Balment
Mar 14, 2017
View all comments (1)
Very many thanks for your review. The whole team at the Woolwell office are pleased to have been of assistance, thanks for your recommendations. Best Wishes Mansbridge Balment ...
Feb 28,2017
Minithumbup
Emily Gruitt
Abby Marshall
By:
Feb 28,2017
0 people found
this helpful
At last an estate agent who understands the importance of customer service and a team approach: demonstrating effective communication, honesty and commitment through every stage of the marketing and sales process. It really has been a pleasure to work with the Mansbridge team, culminating in a successful sale of our Derriford property. Thanks again to all members of your friendly and helpful team....
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Comment on agent fees
Competitive market rate.
Was this helpful? Yes
By: Mansbridge Balment
Mar 03, 2017
View all comments (1)
Very many thanks for your review of our services. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and its good to know we are getting it right. Thanks again for the recommendation, it means the world to us. Best Wishes Mansbridge Balment ...
Feb 27,2017
Minithumbup
Emily Gruitt
Ann Hall
By:
Feb 27,2017
0 people found
this helpful
I asked for Emily as she sold us the house in the first place, seven years ago and provided an excellent service then. It hasn't been an easy property to sell, but Emily's advice, persistence and patience with me eventually paid off! Many thanks, excellent service...
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Comment on agent fees
fair
Was this helpful? Yes
By: Mansbridge Balment
Mar 03, 2017
View all comments (1)
Thank you for taking the time to write this kind review of our services. We are delighted you felt you received an excellent service from us again. Thanks again. Best Wishes Mansbridge Balment ...
Feb 24,2017
Minithumbup
Tony Carlton
Ann Hall
By:
Feb 24,2017
0 people found
this helpful
What an experience - superb agency to have dealt with. The whole transaction was smooth and dealt with efficiently eliminating any stress for us...
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Comment on agent fees
Worth the money you pay for
Was this helpful? Yes
By: Mansbridge Balment
Mar 03, 2017
View all comments (1)
Very many thanks for your review of our services. We are pleased you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Best Wishes Mansbridge Balment ...
Feb 24,2017
Minithumbup
Tony Carlton
By:
Feb 24,2017
0 people found
this helpful
A superb estate agents with great expertise. I found the whole process very easy and hassle free. Many thanks and it would be a pleasure to deal with you again....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Mansbridge Balment
Mar 03, 2017
View all comments (1)
Thank you for your review. We are pleased that you were happy with the service you received from us. We are on hand at any time in the future should you need our services. Best Wishes Mansbridge Balment ...
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
I would like to thank everyone that has been involved in the sale of my in laws property, I have used you previously and again you never failed to deliver what you have said that you would do, you are a completely professional group of people and I just want to thank you all for the smoothness and ease that you have all provided on what has been a difficult time for myself and my wife, thanks again for everything...
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Comment on agent fees
Totally acceptable for the professional standards that you have given us
Was this helpful? Yes
By: Mansbridge Balment
Mar 03, 2017
View all comments (1)
Thank you for taking the time to complete this kind review. The whole team at the Woolwell are pleased to have been of assistance again. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
Feb 21,2017
Minithumbup
Kevin Buckingham
Ann Hall
By:
Feb 21,2017
0 people found
this helpful
I contacted Mansbridge & Balment for an initial valuation while deciding on my future plans. Kevin was super helpful & supportive of me in the decisions I had to make, his diligent approach to keeping me informed meant I sold my house incredibly fast & for the full amount I wanted! This meant I was then able to act fast to secure the dream house I wanted to move on to. I was really impressed & want to thank you so very much. Ann was also fab & her communications between me ...
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Comment on agent fees
Worth it for all of the help & support I received. A really friendly & professional personal service.
Was this helpful? Yes
By: Mansbridge Balment
Feb 21, 2017
View all comments (1)
Thank you for taking the time to write this kind review for the whole team, but particularly Kevin and Ann who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care for our valued clients and its good to know we're getting this right. Thanks again and Best Wishes in your new home. Mansbridge Balment ...
Feb 20,2017
Minithumbup
Ann Hall
By:
Feb 20,2017
0 people found
this helpful
Ann kept, us uptodate with how our move was going, and where the hold ups where in the chain. The day of our move we did experience a problem with the heating etc and someone came down from the office and sorted it out for us. They also contacted the sellers to sort out other contact numbers we needed. just to say thank you for your help, Emily was the first sales person we met and she sold the bungalow to us. Who was very helpful....
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Was this helpful? Yes
By: Mansbridge Balment
Feb 21, 2017
View all comments (1)
Very many thanks for your review of our services. The whole team at the Woolwell office are pleased to have been of assistance. We pride ourselves on our customer care and its great to hear feedback like yours. Best Wishes Mansbridge Balment ...
Feb 20,2017
Minithumbup
Emily Gruitt
Ann Hall
By:
Feb 20,2017
0 people found
this helpful
Both Emily & Ann went out of there way to help me get a house for me & my family, We went to view a house with Emily in the beginning but the house wasn't quite right so Emily sent me several house's that matched what I said I was looking for & in the pile I picked out the house I'm now living in. Ann was amazing with keeping me informed with what was happening on a Daily basis with the people we were buying off, a lot of pressure was put on Ann by the other party for an ...
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Was this helpful? Yes
By: Mansbridge Balment
Feb 21, 2017
View all comments (1)
Thank you for your kind review of our services, we are pleased that you were happy with the service you received both from Ann and Emily. We pride ourselves on our customer service and its good to know we are getting it right. Thanks again and Best Wishes in your new home. Mansbridge Balment ...
Feb 20,2017
Minithumbup
Kristabel Cooper
Emily Gruitt
By:
Feb 20,2017
0 people found
this helpful
I was very happy with the service I received, always friendly and helpful. I have brought two houses from them and sold one. Would use again and sell my current house with them if required...
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Comment on agent fees
good
Was this helpful? Yes
By: Mansbridge Balment
Feb 21, 2017
View all comments (1)
We are delighted you were pleased with our services both as a buyer and a seller. We pride ourselves on excellent customer care and its great to hear feedback like. We are on hand in the future should you need our services again. Best Wishes Mansbridge Balment ...
Feb 17,2017
Minithumbup
Emily Gruitt
By:
Feb 17,2017
0 people found
this helpful
I was in a difficult situation, having sold my property, and looking to buy somewhere very specific for my needs. Emily was amazing. She found somewhere suitable, and then somehow, I was able, with a lot of help from Emily, to exchange both properties on the same day. This saved me a great deal of money, and I really appreciate the hard work from Mansbridge Balment....
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Was this helpful? Yes
By: Mansbridge Balment
Feb 21, 2017
View all comments (1)
Thank you for taking the time to write this kind review. We're delighted you felt you received a professional experience from our Woolwell office, especially Emily. Thanks for your recommendations. Best Wishes Mansbridge Balment ...
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
A very proactive team who are friendly,professional and understand the business of selling property.You are kept up to date on a regular basis and the all round service is second to none.Kevin and the team are in my view the best in the Plymouth area.Use them you will not be disappointed....
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Comment on agent fees
I think the fees justify their professionalism.
Was this helpful? Yes
By: Mansbridge Balment
Feb 16, 2017
View all comments (1)
Thank you for taking the time to write this kind review. The whole team at the Woolwell office are pleased to have been of assistance. Best Wishes Mansbridge Balment ...
Areas covered
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Services offered
  • Sales
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  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£9,000
  • Max: Β£800,000

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From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 120 3 66 4 4 0
Emily Gruitt Emily Gruitt
Senior Sales Negotiator
46 reviews

About Emily Emily joined our Mansbridge Balment Yelverton office in 2006, making the move to the North Plymouth office in 2008. Following Emily's successes and consistent exceptional customer feedback, Emily was View full profile
Kristabel Cooper Kristabel Cooper
Senior Sales Negotiator
38 reviews

About Kristabel Kristabel joined the team in 2011 and has experience working in both our city and north Plymouth offices. Popular for her very approachable manner by nature, she is a regular high performer in our ind View full profile
Tony Carlton Tony Carlton
Branch Manager
45 reviews

About Tony Tony has worked at our North Plymouth office for 10 years and having also grown up and raised his own family in Roborough, has a vast knowledge of the local area. Having previously worked for many yea View full profile
Kevin Buckingham Kevin Buckingham
Director
19 reviews

About Kevin Kevin has 25 years of estate agency experience within Plymouth and the surrounding areas and has been with Mansbridge Balment since 2002. He is a licensed member of the national association of state a View full profile
Chris Davis Chris Davis
Part Time Administrator
13 reviews

About Chris Chris joined Mansbridge Balment in late 2013 as a trainee negotiator based in the North Plymouth office. He has since completed a comprehensive training course which has provided him with a wealth of View full profile
Katrina Harwood Katrina Harwood
Administrator
7 reviews

About Katrina Katrina has worked in Estate Agency for over 17 years as a sales negotiator and more recently as an administrator. Now based in our North Plymouth Branch she has knowledge and experience of working in View full profile
Ann Hall Ann Hall
Moving Manager
24 reviews

About Ann Ann describes herself as a down to earth northerner with a sense of humour, migrating to Plymouth in 1999 with a milestone birthday in 2016. The vast majority of working life having been based within View full profile
Hannah Harrisson Hannah Harrisson
Sales Negotiator
13 reviews

About Hannah Hannah joined Mansbridge Balment in 2015 as a part-time negotiator on Saturdays, whilst also juggling a demanding full-time role in the private health sector. When the opportunity of a negotiator posi View full profile
Abby Marshall Abby Marshall
Part Time Sales Negotiator
2 reviews

About Abby Abby joined the North Plymouth Mansbridge Balment team in 2014 as a part-time negotiator working every Saturday. Following the launch of our popular 7 day a week opening she has become a familiar face View full profile
Sarah John Sarah John
Part Time Sales Negotiator
0 reviews

About Sarah Sarah joined the Mansbridge Balment team in September 2014 as a part time negotiator working Saturdays, whilst also on occasion covering during the week. Sarah brings with her some previous 12 years s View full profile
Sarah Buckingham Sarah Buckingham
Part Time Sales Negotiator
0 reviews

About Sarah Sarah has worked for Mansbridge Balment since 2006 in our Woolwell branch as a part-time sales negotiator, currently working every Sunday following our popular 7 days a week opening. Sarah previously View full profile

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Last updated at 2:21 PM 17/02/2016 by allAgents

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Last updated at 2:21 PM 17/02/2016 by allAgents

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