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    Rachel Anderson Stacey
  • Rachel Anderson-Stacey
    Rachel Anderson-Stacey
  • Richard Guilor
    Richard Guilor
  • Jane Wearing
    Jane Wearing
  • Nick Henderson
    Nick Henderson
  • Peter Sleep
    Peter Sleep
  • Nicola Muncey
    Nicola Muncey
  • Karen Stephenson
    Karen Stephenson
  • Kevin Lethbridge
    Kevin Lethbridge
  • Leisa Copper
    Leisa Copper
  • Becky Clements
    Becky Clements
  • Ali Turnbull
    Ali Turnbull
  • Carla Denley
    Carla Denley
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    Rachel Anderson Stacey
  • Julia Meckiff
    Julia Meckiff
Located within the thriving town centre of Tavistock, our longest established branch and head office can be found easily within walking distance of the towns parking facilities, amongst a fine selection of shops of various trades. With the Tamar Valley and Cornwall to its west, and the rugged landscape of Dartmoor National Park to its east, is it any wonder that Tavistock has long been described as one of Englands finest market towns.
Mansbridge Balment

Bedford Court, 14 Plymouth Road Tavistock
Devon
PL19 8AY

01822 612345
Sep 20,2017
Minithumbup
Richard Guilor
Rachel Anderson-Stacey
By: 'Sonia'
Sep 20,2017
0 people found
this helpful
Richard has dealt with everything to do with our sale in a very professional and friendly manner. He has been honest and straightforward with us and always has time to answer queries....
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Comment on agent fees
Fee % sum was quoted net of VAT, so we were surprised by the final bill. Fee sums should probably be quoted including VAT at the beginning, given that most customers are going to be residential (I assume), rather than business, and therefore unable to offset VAT charged.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Rachel Anderson-Stacey
Nicola Muncey
By: 'Tim and Amanda'
Aug 01,2017
0 people found
this helpful
I cannot stress enough how impressed I have been with the service provided by Rachel and Nicola. Nicola worked tirelessly to sell our home and managed to sell at a price we did not think she would achieve. Rachel then took over the sales process and kept us informed every step of the way, right up to the final completion telephone call. Excellent service from an excellent team...
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Comment on agent fees
Very reasonable given the service provided
Was this helpful? Yes
By: Nick Henderson
Aug 01, 2017
View all comments (1)
Dear Amanda and Tim. Thank you so much - as loyal clients of our firm, it has been a pleasure to look after you both once again. As you know, Rachel, Nicola and the team pride themselves on the level of service they provide - I see they have done the firm proud. Thanks again. Nick ...
Jul 27,2017
Minithumbup
Rachel Anderson-Stacey
Peter Sleep
By: 'Alison and Mum'
Jul 27,2017
0 people found
this helpful
Both are extremely patient professional courteous and nothing is too much trouble . They made a very difficult move for my mum easy ....
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
The team in Tavistock place customer service at the top of the list. I'm so glad we were able to help your mum with the move. Thank you for taking the time to review our team - it is essential that people are able to read these transparent reviews to judge for themselves our suitability to help them. thanks again ...
Jul 27,2017
Minithumbup
Rachel Anderson-Stacey
Peter Sleep
By: 'Dizzy'
Jul 27,2017
0 people found
this helpful
Received good advice re pricing of the property & told to hold our nerve when we were ready to drop the price. Sold in 7 - 8 months but there were several flats for sale in the same block at that time....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
Many thanks for reviewing our service. It is important to maintain a professional service and keep the advice at a high level from start to finish - we are delighted to have been able to help you. ...
Jul 13,2017
Minithumbup
Rachel Anderson-Stacey
Richard Guilor
By: 'Chris and Julia Duncan'
Jul 13,2017
0 people found
this helpful
We have used M&B to buy and sell a number of properties in Tavistock over the last few years. They have always kept their word, kept us informed and behaved in a very professional and courteous manner. There are always stories about the poor nature of estate agents - and we too have had such issues in the past...but never with M&B. BTW Peter Sleep was always terrifically helpful and should not be forgotten in this review....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
Dear Chris and Julia. Thank you so much for this kind review - we endeavour to maintain the highest standards, which some estate agents don't seem to prioritise. We are delighted to have helped. ...
Jul 05,2017
Minithumbup
By: 'Richard'
Jul 05,2017
0 people found
this helpful
We switched from another agent to M.B. and from the time we signed up until completion we received nothing but good service. Although the sale took a while they never lost interest and kept us fully informed at all times. Would recommend without hesitation....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
Dear Richard. Thank you for taking the time to review our service - delighted to have been able to help. The best advertising is through recommendation, so thank again for you time and instructions to sell for you. ...
Jul 02,2017
Minithumbup
Rachel Anderson-Stacey
By: 'Mr&Mrs Carver'
Jul 02,2017
0 people found
this helpful
We found Rachel both courteous and helpful throughout our purchase and if it wasn't for her prompt actions and specialist local knowledge we would never have completed on time! Well done, Rachel - you are a star!...
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Comment on agent fees
Not applicable to us as we were buying.
Was this helpful? Yes
By: Nick Henderson
Sep 08, 2017
View all comments (1)
Dear Mr and Mrs Carver - many thanks for taking the time to provide this review, which is one of the best ways to help clients decide which firm is best suited to their needs. This is greatly appreciated. ...
Jun 07,2017
Minithumbup
Rachel Anderson-Stacey
By: 'Margaret and Dave'
Jun 07,2017
0 people found
this helpful
Our experience of buying a property from Mansbridge Balment in Tavistock far exceeded our expectations. We were kept in touch at all stages of the purchase by Rachel Anderson_Stacey. We have not had this level of service before when buying a property and would recommend buying through them. Rachel became a friend to the extent that when the purchase completed we missed her calls and emails. Apologies that this has taken so long to review but our time has been spent on renovating our lovely new p...
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Comment on agent fees
n/a as we were buying
Was this helpful? Yes
By: nick henderson
Jun 14, 2017
View all comments (1)
Dear Margaret and Dave. Thanks for the review - Rachel is worth her weight in gold - most estate agents dont employ anyone specifically to progress the sale through, which is a huge mistake. Rachel has extensive knowledge and her customer care ethic is second to none. Enjoy your home! Thanks again. ...
Apr 06,2017
Minithumbup
Kevin Lethbridge
Nicola Muncey
By: 'Martin and Mandy'
Apr 06,2017
0 people found
this helpful
Kevin and the Team have brought Mansbridge to a superior level of Estate Agents in the South West, if not the UK. They have all been so helpful,diligent and friendly in their approach to our sale and purchase. Nicola,Rachel,Lizzie,Peter,Richard and the rest of the staff were so supportive during what can be a stressful time for clients.They listened to our concerns and gave us encouraging advice ultimately achieving their primary aim to get us a Dream house.We are genuinely indebted to them and...
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Comment on agent fees
Good
Was this helpful? Yes
By: Nick Henderson
Apr 18, 2017
View all comments (1)
Dear Martin and Mandy. On behalf of everyone at Mansbridge Balment, it is a pleasure to have been able to help. Thank you for these kind words - the staff in the Tavistock office work extremely hard to enable dreams to become reality - it's what we do. Not always easy or appreciated, so thank you again for this review. ...
Mar 28,2017
Minithumbup
Rachel Anderson Stacey
Kevin Lethbridge
By: 'Liz'
Mar 28,2017
0 people found
this helpful
I had exceptional help and advice from both Kevin and Rachel who did their jobs with honesty and commitment and were always available and encouraging....
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Comment on agent fees
Fair.
Was this helpful? Yes
By: Nick Henderson
Apr 04, 2017
View all comments (1)
Dear Liz. Many thanks for your comments. Both Rachel and Kevin have the highest of standards when it comes to customer care, so it is always nice when this effort is recognised. Thanks again. ...
Mar 28,2017
Minithumbup
Kevin Lethbridge
Rachel Anderson Stacey
By: 'Rosie Farrant'
Mar 28,2017
0 people found
this helpful
Both Kevin and Rachel were extremely helpful from the time we first expressed an interest in purchasing a property in Tavistock and Rachel was very good about keeping us informed of progress of the sale....
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Comment on agent fees
Not known as we were purchasers
Was this helpful? Yes
By: Nick Henderson
Apr 04, 2017
View all comments (1)
Dear Rosie. These reviews are so important, so many thanks for taking the time to make these comments. Kevin and Rachel work tirelessly to maintain our reputation and we are delighted to have been able to help you find your new home. Thanks again. ...
Mar 01,2017
Minithumbup
Peter Sleep
Nicola Muncey
By: 'Louise O'Neill'
Mar 01,2017
1 people found
this helpful
As a newcomer to Tavistock, I purchased my home through Mansbridges. have extensive experience of estate agents having purchased numerous properties and Mansbridge service is second to none. They are head and shoulders above other agents in terms of professionalism, integrity, insight, presentation and efficiency. They accurately assessed my requirements, used consummate skill in choosing relevant properties and were always on hand with helpful advice. At every point I found they had the rig...
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Was this helpful? Yes
By: Nick Henderson
Mar 08, 2017
View all comments (1)
Thank you. It is particularly nice to know that, as a newcomer to the area, you were looked after in this way - it is the level we aspire to in every case. We are so glad to have been able to help bring you to this wonderful town. Thank you again. ...
Feb 03,2017
Minithumbup
Rachel Anderson-Stacey
Lizzie Rogers
By: 'Steve R'
Feb 03,2017
1 people found
this helpful
A consistent approach throughout our purchase. The agent always came back to us in a timely manner with answers to all of our questions and queries. A pleasure to deal with and highly recommended....
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Was this helpful? Yes
Dec 21,2016
Minithumbup
Rachel Anderson Stacey
Peter Sleep
By: 'Sue Breed'
Dec 21,2016
0 people found
this helpful
I found the staff at Mansbridge Balment very helpful from start to finish. As is often the way, the sale took a while to complete and I often found that Rachel or Peter knew what was going on when my lawyer didn't. I felt as if I was in safe hands during a potentially stressful time.n...
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Comment on agent fees
Comparable with other local agents.
Was this helpful? Yes
By: Nick Henderson
Jan 05, 2017
View all comments (1)
Dear Sue. I am so glad we were able to help with the sale of your lovely cottage - thank you coming to us, and thank you for your kind words. We hope to see you in the town - come and visit our new office when you have a minute - kettle always on! Nick ...
Nov 21,2016
Minithumbup
By: 'NC'
Nov 21,2016
0 people found
this helpful
Great team in Tavistock, everyone extremely helpful throughout the entire process from start to finish, with all of the team having good experience and always offering excellent advice,...
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Comment on agent fees
Sadly having set our contract up initially with Adam a long standing senior member of the team with fee's in writing at 1.25% we were understandably shocked when monies distributed by our solicitor at completion showed Mansbridge fee's had at some point changed now to 1.5%? Although having been on the market for a considerable period which we felt may account for this clandestine increase we thought a courtesy consultation prior to completion may of been more appropriate
Was this helpful? Yes
By: Nick Henderson
Nov 22, 2016
View all comments (1)
Thank you so much for this kind review. Apologies if there were any confusion, but on checking the file I see that the fee was in fact reviewed downwards from a previously agreed higher figure. I'm glad you are happy with the end result. Thanks again. ...
Nov 16,2016
Minithumbup
Nicola Muncey
Peter Sleep
By: 'Nicola'
Nov 16,2016
0 people found
this helpful
MB were utterly amazing for us as we moved towards selling our house. Nicola Muncey worked incredibly hard and found us a variety of potential buyers, enabling many to look at the property perhaps when it wasnt even the type of house they would have first looked at. She was incredibly good at ringing us with feedback even ahead of when we would have expected her to. This made us feel they were very on top of things and gave us real confidence they were working hard to sell the property. The offi...
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Comment on agent fees
Excellent deal. Phenomenal amount of work for the money.
Was this helpful? Yes
By: Nick Henderson
Nov 16, 2016
View all comments (1)
Dear Nicola. Your very kind words say it all. We do work hard and have a genuine passion for looking after our clients, which you have highlighted beautifully here. Thank you so much - this site provides a genuine opportunity for people to find out what we are really like. Our clients are in good hands in Tavistock - thank you again. ...
Nov 11,2016
Minithumbup
Kevin Lethbridge
Rachel Anderson-Stacey
By: 'Bannawell street'
Nov 11,2016
0 people found
this helpful
Very pleased with service, good communication throughout and very warm and professional staff, Kevin was fantastic throughout and gave us honest and prompt advice, Rachel dealt with the after sales brilliantly, I would recommend...
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Comment on agent fees
Worth it
Was this helpful? Yes
By: Nick Henderson
Nov 16, 2016
View all comments (1)
On behalf of Rachel and Kevin, thank you for taking the time for this review. We strive to provide excellence as standard, which is a high aim, but we intend to settle for nothing less. Thanks for using our services - we also appreciate your comments about our fees, which will help others when deciding whether to use our services. Best wishes. Nick ...
Oct 15,2016
Minithumbup
Rachel Anderson-Stacey
By: 'Andrew H'
Oct 15,2016
0 people found
this helpful
t all times, the staff were amazingly pro-active, and provided good natured support over a difficult, and then successful purchase. All I can really say is, those people who condemn estate agents as being devious and lazy, sure have not had dealings with Mansbridge Balment. Fantastic help and personal contact all the time. Thank you....
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Comment on agent fees
Considering the work involved - very fair indeed!
Was this helpful? Yes
Sep 12,2016
Minithumbup
Rachel Anderson-Stacey
Nicola Muncey
By: 'Olga Tomic'
Sep 12,2016
0 people found
this helpful
We would like to give a big thank you to Rachel and Nicola and also Peter who were always available when we needed them to talk things through and for updates. We found you all so approachable and knowledgeable and totally trusted your judgement. There were some hiccups with the sale and purchase of our properties but you were always positive and pro-active and we valued your respectful and friendly responses that you gave at all times. We made the right choice in choosing you. Thank you ag...
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Comment on agent fees
They are what we expected.
Was this helpful? Yes
By: Nick Henderson
Sep 26, 2016
View all comments (1)
Dear Olga and Gail. Thank you so much for these comments. It has been a journey, as all property transactions are, but we are equally glad you chose us and are delighted to have helped achieve everything you wanted. Thanks again. ...
Aug 17,2016
Minithumbup
Rachel Anderson-Stacey
Nicola Muncey
By: 'Christina King/David Jenkins'
Aug 17,2016
0 people found
this helpful
Exceptional service when we bought though Mansbridge Balment led us to appoint them our agents when we came to sell. Their response to us was extremelythoughtful leading them to expertly set the price (which we got despite Brexit). They are infinitely courteous and helpful. .Once the buyer was found they used a senior sales progressor who is always in the office and available to both parties.We couldn't speak more highly of Nicola Muncey and Rachel Anderson-Stacey....
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Comment on agent fees
Well worth the fee.
Was this helpful? Yes
By: Nick Henderson
Aug 17, 2016
View all comments (1)
What a lovely review, thank you so much. Nicola, Rachel, and everyone in Tavistock work so hard - they are thoroughly deserving of your comments. Thanks again. ...
Jul 05,2016
Minithumbup
Rachel Anderson-Stacey
By: 'Number one in Tavistock.'
Jul 05,2016
0 people found
this helpful
Rachael took control of our sale right from the start keeping us informed as the sale progressed. She has a lovely friendly approach,professional but very reassuring,which is just what is needed during what is a very stressful time as negotiations progress. Thank you so much,Rachael and Kevin your boss he was great to!...
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Comment on agent fees
One can never be pleased about agent's fees,but Mansbridge set them out clearly at the start so no complaints.
Was this helpful? Yes
By: Nick Henderson
Jul 11, 2016
View all comments (1)
On behalf of Rachel (and Kevin) thank you very much for these kind words. Our business success depends on our reputation and reviews such as this are vital. Thanks so much for taking the time to complete this web review. ...
Jul 04,2016
Minithumbup
Lizzie Rogers
Rachel Anderson-Stacey
By: 'Barbara'
Jul 04,2016
0 people found
this helpful
Helpful and professional throughout the buying process, which did have a couple of hiccups. Very happy with my new home. I would definitely recommend them....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Nick Henderson
Jul 15, 2016
View all comments (1)
"Very happy with our new home" is the nicest thing to hear once the transaction has completed. It is kind of you to recommend us also. Thank you for helping to spread the word - all estate agents are most definitely NOT the same. ...
Jun 28,2016
Minithumbup
Rachel Anderson-Stacey
Peter Sleep
By: 'Alex'
Jun 28,2016
0 people found
this helpful
Our purchase was a long process, through no fault of MansbridgeBalment, but I especially felt they kept us in the loop consistently, chased other parties regularly and were a well coordinated team. Peter worked with us through negotiations and continued to be friendly and knowledgable about our purchase even after the process had officially passed to Rachel. I felt always welcomed when I went into the office and Peter and Rachel always knew who I was, tended to predict why I was there and were a...
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Was this helpful? Yes
By: Nick Henderson
Jul 01, 2016
View all comments (1)
Dear Alex. On behalf of Rachel and Peter, and everyone at the Tavistock office - thank you for these kind words - always nice coming from a buyer. Communication is quite simply the key - a basic ingredient, but get it wrong and things fall apart quickly! Enjoy your home - thank you again. ...
Jun 15,2016
Minithumbup
Rachel Anderson-Stacey
Nicola Muncey
By: 'Happy'
Jun 15,2016
0 people found
this helpful
We were always made to feel so welcome by the whole team, and are extremely grateful to everyone for their help and support. Nicola and Rachel looked after us brilliantly and made the whole process so much less stressful by explaining clearly what was involved, and were always available to answer any questions and iron out niggling worries. We can't thank them enough....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Nick Henderson
Jun 20, 2016
View all comments (1)
Dear 'Happy' - thanks for this lovely review. As you have highlighted, they key to a successful sale/purchase is good communication, something which both Nicola and Rachel excel at, but we are all highly aware of the importance of this aspect of the process. Many thanks again. ...
May 16,2016
Minithumbup
Rachel Anderson-Stacey
By: 'Knocker'
May 16,2016
0 people found
this helpful
No fuss , no hassling, always helpful and understanding of the significant delays occasioned by problems with an associated sale through another agent. Would that all agents were as helpful and understanding...
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Comment on agent fees
Purchase only so no fees
Was this helpful? Yes
By: Nick Henderson
May 16, 2016
View all comments (1)
Many thanks. Helpful and understanding is how we want to be perceived by our clients - nice to know we are still performing to the right level. Thanks again. ...
May 10,2016
Minithumbup
Peter Sleep
Rachel Anderson-Stacey
By: 'Peter Not Asleep!'
May 10,2016
0 people found
this helpful
Peter was immediately on our wavelength when we walked into the office. Very charming and quickly able to assess our requirements. In fact the very first house details he handed to us for approval....became the one we finally bought!!...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Nick Henderson
May 11, 2016
View all comments (1)
Thank you very much for posting this kind review. On behalf of Peter, Rachel, and everyone at the Tavistock branch we are delighted to have been able to help. ...
May 10,2016
Minithumbup
Rachel Anderson-Stacey
Nicola Muncey
By: 'Michelle'
May 10,2016
0 people found
this helpful
Nicola & Rachel were extremely helpful & professional, going over & above the call of duty. Rachel always replied to messages quickly. Thanks so much!...
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Was this helpful? Yes
By: Nick Henderson
May 11, 2016
View all comments (1)
Dear Michelle. Many thanks for this review. We will always try to go above and beyond the call and it is nice when this is appreciated. Both Nicola and Rachel have customer service very much as a priority - as we all do here at Mansbridge Balment. Thanks again. ...
May 09,2016
Minithumbup
Rachel Anderson-Stacey
By: 'Trevor Court'
May 09,2016
0 people found
this helpful
Rachel was particularly helpful during what turned out to be a quite stressful time particularly as the final date arrived. The other members of the team were also very supportive....
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Comment on agent fees
Good for the service provided
Was this helpful? Yes
By: Nick Henderson
May 11, 2016
View all comments (1)
we are delighted that you were pleased with the help and support you received. Thank you for your kind review. ...
Apr 18,2016
Minithumbup
Rachel Anderson-Stacey
By: 'Tony Martin'
Apr 18,2016
0 people found
this helpful
Could not have been more cheerful, helpful and knowledgeable all the way through a very trying purchase. I only wish we had chosen Mansbridgebalment for our own sale. This girl deserves a medal! Tony & Jan....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Nick Henderson
Apr 18, 2016
View all comments (1)
Thank you so much for your kind words. A medal for Rachel it is! Seriously, her customer care ethic is second to none and it is lovely to hear this from a buyer - next time a seller! Thanks again. ...
Apr 12,2016
Minithumbup
Rachel Anderson-Stacey
By: 'Good service'
Apr 12,2016
0 people found
this helpful
Good helpful and patient service kept updated on progress of sale which was far from straightforward due to a very awkward neighbour. Rachel was a godsend...
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Comment on agent fees
Standard fees well earned
Was this helpful? Yes
By: Nick Henderson
Apr 14, 2016
View all comments (1)
On behalf of Rachel and everyone at the Tavistock office, thank you for this kind review. Once a buyer has been found, it is only the beginning and the important work that Rachel and others within our firm do to get to the finish line cannot be understated. Many estate agents, particularly 'on-line' agents believe that solicitors should handle any issues arising after a sale has been agreed. This is a huge mistake - negotiating skills of an experienced estate agent can often save sales, which ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £115,000
  • Max: £800,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 41 1 37 0 1 0
Rachel Anderson Stacey - upload your photo Rachel Anderson Stacey
3 reviews

About Rachel No description set View full profile
Rachel Anderson-Stacey Rachel Anderson-Stacey
Sales Manager- Tavistock Branc
52 reviews

About Rachel No description set View full profile
Richard Guilor Richard Guilor
Valuer
8 reviews

About Richard - View full profile
Jane Wearing Jane Wearing
Company Secretary
0 reviews

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Nick Henderson Nick Henderson
Managing Director
1 reviews

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Peter Sleep Peter Sleep
Business Development Manager
13 reviews

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Nicola Muncey Nicola Muncey
Senior Negotiator
18 reviews

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Karen Stephenson Karen Stephenson
Administrator
1 reviews

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Kevin Lethbridge Kevin Lethbridge
4 reviews

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Leisa Copper Leisa Copper
0 reviews

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Becky Clements Becky Clements
0 reviews

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Ali Turnbull Ali Turnbull
Sales Negotiator
1 reviews

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Carla Denley Carla Denley
0 reviews

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Rachel Anderson Stacey - upload your photo Rachel Anderson Stacey
0 reviews

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Julia Meckiff Julia Meckiff
0 reviews

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Last updated at 3:33 PM 02/03/2017 by allAgents

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Last updated at 3:33 PM 02/03/2017 by allAgents

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