• Chris Mervyn
    Chris Mervyn
  • Tess Denley
    Tess Denley
  • Darren Lawson
    Darren Lawson
  • Joanne Churchman
    Joanne Churchman
  • Ben Dreher
    Ben Dreher
  • Julie Comber
    Julie Comber
  • Sharon Rushbrook
    Sharon Rushbrook
  • Natalia Rozario
    Natalia Rozario
  • claim your profile
    Ruth Dreher
  • Karen Sheather
    Karen Sheather
  • claim your profile
    Ann Hall
  • claim your profile
    Kris
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent. Priding themselves on their market leading position and with customer service at the very forefront of all they do, Mansbridge Balment Independent estate agents have been successfully selling homes like yours since 1971.
Mansbridge Balment

6 Mannamead Road Peverell, Plymouth
Devon
PL4 7AA

01752 229 292
Jun 26,2017
Minithumbup
Tess Denley
By:
Jun 26,2017
0 people found
this helpful
Extremely helpful and as a buyer what helped was that Tess was as transparent as could be with regards to what the situation was and stayed in touch at all times. Would highly recommend!...
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Jun 23,2017
Minithumbup
Tess Denley
Ann Hall
By:
Jun 23,2017
0 people found
this helpful
These guys were lovely throughout. I would not have looked at the property if it wasn't for their recommendation and once purchased they helped through a long sale but we got there in the end!...
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Comment on agent fees
As a purchaser I didn't have any fees.
Was this helpful? Yes
Jun 20,2017
Minithumbup
By:
Jun 20,2017
0 people found
this helpful
The girls at mansbridge balment where absolutely FANTASTIC! Karen, Ruth, Tess brilliant service. Went out of their way to help and made the move much less stressful. As first time buyers we were very anxious about every thing and to be frank clueless about each process but the girls explained every detail big or small and didn't make you feel stupid! Thank you very much. Couldn't recommend enough! 😊...
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By: Mansbridge Balment
Jun 21, 2017
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Thank you very much for taking the time to write this kind review. Your comments are appreciated. We're delighted you felt you received a professional experience. we pride ourselves on our customer service and it appears we're getting it right. Best Wishes Mansbridge Balment ...
Jun 20,2017
Minithumbup
Tess Denley
Karen Sheather
By:
Jun 20,2017
0 people found
this helpful
As first time buyers Mansbridge Balment were really helpful and kept us informed of progress the whole way. They were very friendly and approachable. I would recommend them to anyone. Thank you all so much for your help....
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Jun 18,2017
Minithumbup
By:
Jun 18,2017
0 people found
this helpful
Mansbridge Balment ensured that the purchase of our poroperty was a smooth transition. It was difficult for us to arrange viewings with other estate agents in the Plymouth area because we lived an hour from where we wanted to buy, but Mansbridge Balment were happy to arrange evening viewings with the vendor for us. We found this really helpful during our search. We felt they were really professional and always happy to help with any queries that we had. The only negative we would say, is that th...
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By: Mansbridge Balment
Jun 20, 2017
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Thank you very much for your review of our services. We endeavour to continually improve our service and feedback is a very important tool to measure areas we need to improve on and those that we're doing well. Thanks again. Best Wishes Mansbridge Balment ...
Jun 12,2017
Minithumbup
Ann Hall
Tess Denley
By:
Jun 12,2017
0 people found
this helpful
We were very fortunate to purchase our property through Mansbridge & Balment, who were very considerate to give us a call as they were on site viewing the property themselves. As we are sure whoever viewed this place first was going to buy! They are a very professional team keeping informed and up to date every step of the way. Very prompt to answer and return calls. Thank you very much, Russ & Leah...
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Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
Jun 14, 2017
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Thant you Leah & Russ for writing your kind review, we are pleased that you were happy with the service you received from us. We pride ourselves on our customer service and its good to know we're getting it right. Best Wishes Mansbridge Balment ...
Jun 10,2017
Minithumbup
Chris Mervyn
By:
Jun 10,2017
0 people found
this helpful
The guys at mansbridge were very helpful and professional,thanks to Chris for going the extra mile to sort out the solar panel issue,also very handy being open on a sunday as there is always someone to talk talk to and takes away the stress of buying and selling,many thanks guys,we love our new home...
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Comment on agent fees
mr and mrs Coombe
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By: Mansbridge Balment
Jun 14, 2017
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Thank you very much for your kind review. We are delighted that you were pleased with our services. We pride ourselves on excellent customer service and its great to hear feedback like yours. We are on hand at any time in the future should you need our services again. Best Wishes in your new home Mansbridge Balment ...
Jun 09,2017
Minithumbup
Tess Denley
Ann Hall
By:
Jun 09,2017
0 people found
this helpful
We chose to use Mansbridge and Balment for our sale after speaking with several other local estate agents. Mansbridge were by far the most professional and personable agents we considered. They were absolutely fantastic throughout the whole process, from the valuation, to arranging viewings, (not that we needed many... Mansbridge sold our property on the second viewing!) To keeping us informed on the progress of our sale on a regular basis. We would highly recommend Mansbridge and Balment to an...
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Comment on agent fees
Mansbridge and Balment fee's are very reasonable, they were one of the cheaper agents we considered. There are other companies who are cheaper but we believe you get a far better service from Mansbridge.
Was this helpful? Yes
By: Mansbridge Balment
Jun 12, 2017
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Thank you for taking the time to write this kind review of our services. We pride ourselves on providing the best possible customer care for our clients and its good to know we are getting it right. Thanks again. Best Wishes Mansbridge Balment ...
Jun 06,2017
Minithumbup
Julie Comber
Ann Hall
By:
Jun 06,2017
0 people found
this helpful
The team at Mansbridge Balment were very helpful and friendly. I was buying my first property and they were able to give some helpful advice, and kept me informed on the process. I viewed a lot of properties in Plymouth, with various agents, and they were the most professional company by a considerable amount when compared to the competition (the others of whom seemed at times to have almost no knowledge of the property they were presenting)....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Mansbridge Balment
Jun 07, 2017
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Thank you for taking the time to write this kind review for the whole team but particularly Julie and Ann, who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer service and its good to know we're getting it right. Best Wishes Mansbridge Balment ...
Jun 04,2017
Minithumbup
By:
Jun 04,2017
0 people found
this helpful
The purchase of our property was made very easy and ran smoothly with the help on Mansbridge Thanks for all your help...
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Comment on agent fees
Standard across the board they are all much the same
Was this helpful? Yes
By: Mansbridge Balment
Jun 05, 2017
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Many thanks for your review of our services. We are pleased that you were happy with the service you received from us. Best Wishes Mansbridge Balment ...
Jun 02,2017
Minithumbup
Tess Denley
By:
Jun 02,2017
0 people found
this helpful
Our experience with Mansbridge has been very good. They have kept us fully informed of the process and helped to reduce stress...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Mansbridge Balment
Jun 05, 2017
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Thank you for your review, your comments are appreciated. The whole team at the City office were pleased to have been of assistance. Thanks again. Best Wishes Mansbridge Balment ...
May 30,2017
Minithumbup
Tess Denley
By:
May 30,2017
0 people found
this helpful
I have both bought and sold through Mansbridge & Balment and would thoroughly recommend them. Whether I have been the vendor or the purchaser they have been realistic, professional and always helpful. Tess was exemplary in the recent purchase of my new home in order to make the whole process run smoothly. A great team. Thank you...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Jun 05, 2017
View all comments (1)
Thank you very much for your review of our services, we're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Best Wishes Mansbridge Balment ...
May 30,2017
Minithumbup
Ruth Dreher
By:
May 30,2017
0 people found
this helpful
Mansbridge Balment were brilliant and supportive from day one, we were kept up to date with the progress of our property. They made the process as smooth as it could have been. Thanks very much....
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May 25,2017
Minithumbup
Tess Denley
Ben Dreher
By:
May 25,2017
0 people found
this helpful
All the staff have been more than helpful from beginning to end of completion of the sale of our House and Business Premises. We would recommend them whole heartedly and we would definately use them again in the future. Messrs C. H. Littlejohns & P.F. Buckley...
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Comment on agent fees
They earnt their fee.
Was this helpful? Yes
By: Mansbridge Balment
Jun 05, 2017
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Thank you for your review of our services. The whole team at the City office were please to have been of assistance. Thanks for your recommendations. Best Wishes Mansbridge Balment ...
May 19,2017
Minithumbup
Ann Hall
Julie Comber
By:
May 19,2017
1 people found
this helpful
From start to finish, we have had nothing but excellent service from Mansbridge, but particularly Ann and Julie. The start of the process we had some very useful advice from Julie regarding our house sale, and when completed we are very happy with price that was negotiated. Everything was handled professionally and we were informed about any change to the chain usually instantly. Unfortunately we had a lot of set backs (through no fault of Mansbridge themselves), but Ann handled everything ...
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Comment on agent fees
Very good! Excellent value for money and would recommend.
Was this helpful? Yes
By: Mansbridge Balment
May 23, 2017
View all comments (1)
Thank you for taking the time to write this kind review, your comments are appreciated. We pride ourselves on excellent customer care and both Ann and Julie are pleased that you were happy with the service you received. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
May 19,2017
Minithumbup
Tess Denley
By:
May 19,2017
0 people found
this helpful
I have been very impressed with the service received from this agent. They have liaised with me although the purchaser was my 82 year old mother which has taken away much of the potential stress for both of us and all dealings with both Mum and myself have been polite and efficient. Thanks to Tess and her colleagues for excellent dealings throughout....
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Comment on agent fees
Not relevant as we were purchasing
Was this helpful? Yes
By: Mansbridge Balment
May 23, 2017
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Thank you for your kind review for the whole team at the City office, but particularly Tess who is delighted you were pleased with her service. Thanks again for the recommendations. Best Wishes Mansbridge ...
May 15,2017
Minithumbup
Natalia Rozario
Tess Denley
By:
May 15,2017
0 people found
this helpful
I returned to Mansbridge Balment to sell my property having originally purchased it through them. As an active property investor for the last 20 years I have dealt with a large number of agents so it takes a lot to impress me. I can honestly say that the level of care and quality of communication provided by Mansbridge Balment during the sales process was altogether better than I have experienced elsewhere. I felt that we were on the same page throughout and of course they successfully sold my p...
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Comment on agent fees
Competitive
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By: Mansbridge Balment
May 16, 2017
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Thank you for writing this kind review. We are delighted you pleased with out services. We pride ourselves on excellent customer care and its great to hear feedback like yours. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
May 13,2017
Minithumbup
Tess Denley
Ann Hall
By:
May 13,2017
0 people found
this helpful
Without a doubt one of the most positive experiences we have had with an estate agency. From the viewing with Julie and my liaising with Tess before being handed over to Ann once the sale had been formally agreed, the entire process was smooth and professional. The attention to detail means we can only commend the team. We were left with a set of keys to our new home, a bottle of wine to enjoy, and a thoughtful welcome card in the following days. Oh, and the 'For Sale' sign didn't outstay its ...
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Comment on agent fees
Buyer, N/A
Was this helpful? Yes
By: Mansbridge Balment
May 16, 2017
View all comments (1)
Thank you for taking the time to write this kind review for the whole team , but particularly, Tess, Julie and Ann who are delighted you were pleased with their services. We pride ourselves on the best possible customer care for our clients and its good to know we're getting this right. Thanks again. Best Wishes Mansbridge Balment ...
May 09,2017
Minithumbup
By:
May 09,2017
0 people found
this helpful
Throughout the sale of our house, the service we received was first class especially the after sales team. The initial period of the house sale was done professionally and with first class customer service. I would fully recommend this estate agents....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
May 11, 2017
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Thank you for your kind review. We pride ourselves on offering real value for money, with added value services such as our after sales team - we're delighted you felt you received an excellent service. Best Wishes Mansbridge Balment ...
Apr 30,2017
Minithumbup
Julie Comber
Karen Sheather
By:
Apr 30,2017
0 people found
this helpful
We sold our house through Mansbridge and also bought a house thorough Mansbridge and I do not hesitate in recommending them for either. Moving and buying houses can be one of the most stressful things to do but from the advertising, viewings and quick sale of our house we were fully supported by an excellent team. They kept us informed at all times from start to completion. They were all very friendly. I could not recommend just the above 2 members as we dealt with Ann, Tess and Ben as ...
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Comment on agent fees
Good, they are fairly competitive but again it was money well spent. We also enjoyed the butcher vouchers.
Was this helpful? Yes
By: Mansbridge Balment
May 08, 2017
View all comments (1)
Thank you very much for taking the time to write this kind review for the whole team at the City Office but particularly Julie, Karen, Ann Tess and Ben who were delighted you were pleased with their services. We pride ourselves n providing the best possible customer care for our valued clients and its good to know we're getting this right. Best Wishes Mansbridge Balment ...
Apr 27,2017
Minithumbup
Julie Comber
Ruth Dreher
By:
Apr 27,2017
0 people found
this helpful
In all dealings with this estate agents staff I was impressed with their professionalism and can do attitude. At no time was I waiting for responses and I was kept up to date as soon as things happened. Having tried Purple Bricks to save money and found that experience wanting, I can only say that this estate agent were worth their money, and I recommend unreservedly their friendly and thoroughly professional standards to anyone considering using them...
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Was this helpful? Yes
By: Mansbridge Balment
Apr 28, 2017
View all comments (1)
Thank you for taking the time to write this kind review. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
Apr 27,2017
Minithumbup
Kris
By:
Apr 27,2017
0 people found
this helpful
My partner and I have recently purchased a house through Mansbridge and Balment and we're delighted with the service they offered. They were so fast and flexible when arranging viewings and didn't hestitate to go above and beyond. The communication by the firm was impeccable and very punctual. I felt I was looked after, appropriately advised and and confident my purchase was in good hands. We were really happy with the service recieved and would recommend 'Mansbridge and Balment' to any of my fa...
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By: Mansbridge Balment
Apr 28, 2017
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Thank you for your review for the whole team. but particularly Kristabel who is delighted you were pleased with her services. We pride ourselves on providing the best possible customer care for our valued clients and its good to know we're getting this right. Best Wishes Mansbridge Balment ...
Apr 12,2017
Minithumbup
Julie Comber
By:
Apr 12,2017
0 people found
this helpful
Mansbridgebalment and Julie Comber in particular were helpful and efficient in finding a buyer for our home. It got difficult at times but we got there on time....
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Comment on agent fees
High but acceptable
Was this helpful? Yes
By: Mansbridge Balment
Apr 24, 2017
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Thank you very much for your review for the whole team, but particularly Julie who is delighted you were pleased with her service. We are pleased to have been of assistance. Best Wishes Mansbridge Balment ...
Apr 12,2017
Minithumbup
By:
Apr 12,2017
0 people found
this helpful
A clear and prompt service was the highlight of my experience. Staff were always available to take my calls and they were helpful and supportive. Thank you for making it a lot less stressful than it could have been....
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Comment on agent fees
Fair cost for the service received
Was this helpful? Yes
By: Mansbridge Balment
Apr 24, 2017
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Thank you for your kind review of our services. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Mar 31,2017
Minithumbup
Ann Hall
By:
Mar 31,2017
0 people found
this helpful
Ann Hall is, in my experience, simply the most eloquent and diplomatic woman I have ever met. Ann has has ability to empathise with her client and their situation in a such a way that fraught nerves are instantly calmed - only years of experience can achieve such a result. In the words of Rudyard Kipling: If you can keep your head when all about you Are losing theirs and blaming it on you, If you can trust yourself when all men doubt you, But make allowance for their doubting too... Anne ca...
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By: Mansbridge Balment
Apr 24, 2017
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Thank you for taking the time to completed this kind review, your comments are appreciated. We pride ourselves on our customer service and its great to hear feedback like yours - Ann was delighted that you were pleased with your experience. Best Wishes Mansbridge Balment ...
Mar 24,2017
Minithumbdown
By:
Mar 24,2017
0 people found
this helpful
We bought our current property through mansbridge and balment and after quite a few hiccups with the purchase due to a lack of communication and incorrect information given we completed our purchase and are satisfied with the service offered....
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By: Ben Dreher MNAEA
Mar 24, 2017
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Dear Dan and Sarh, Thank you for your review. I am sorry to hear that you encountered hiccups during your purchase. As a company we make every effort to make sure any information we provide is accurate and correct and I am sorry we have fallen short in this instance. We have a full time sales progression department to help progress the sales to completion and help solve any issues that may arise during a purchase - which has happened on this occasion and your purchase has now concluded succes ...
Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
In honesty we weren't particularly in touch with the agents as everything went smoothly! Bought a new build indirectly from the developers. We were perfectly happy with the contact from the staff at the branch - didn't really ever feel like we were repeating ourselves (had a lot of contact from the developer) so that was helpful. Only negative was that when we asked for a second viewing I had to call to find out if that was possible, when I might have been contacted via email to let me know i...
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Mar 23,2017
Minithumbup
Natalia Rozario
Tess Denley
By:
Mar 23,2017
0 people found
this helpful
Very professional well organised helped me through every step of the way, made buying my first home as stress free as possible and smooth process....
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By: Mansbridge Balment
Apr 24, 2017
View all comments (1)
Thank you for your review. We are pleased that you were happy with the service you received from us and we were honoured to be part of your special event. Best Wishes in your new home. Mansbridge Balment ...
Mar 23,2017
Minithumbup
Tess Denley
Ann Hall
By:
Mar 23,2017
0 people found
this helpful
Friendly and efficient agents. Answered emails quickly and answered all queries as best as they can. I was not made aware that the leasehold ended to be extended until after my offer was accepted, this dragged out conveyance by many weeks and completed after 16 weeks despite a cashbuy with no onward chain....
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By: Mansbridge Balment
Apr 28, 2017
View all comments (1)
Thank you very much for your kind review. We endeavour to continually improve our services and feedback is a very important tool to measure the areas we need to improve on and those that we're doing well. Thanks again and Best Wishes in your new home. Mansbridge Balment ...
Mar 22,2017
Minithumbup
Natalia Rozario
Ann Hall
By:
Mar 22,2017
0 people found
this helpful
Really pleased with the quality of service from these particular members of the team , always happy to help in answering all my questions throughout our sale , very reassuring , wouldn't hesitate to recommend them to others , thankyou once again , julie gwyther...
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Comment on agent fees
Really good
Was this helpful? Yes
By: Mansbridge Balment
Apr 24, 2017
View all comments (1)
Thank you very much for the review for the whole team, but particularly Natalia and Ann who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care and it's good to know we are getting it right. Best Wishes Mansbridge Balment ...
Areas covered
  • PL1
  • PL2
  • PL3
  • PL4
  • PL5
  • PL7
  • PL8
  • PL9
  • PL12
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£68,000
  • Max: Β£527,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 136 1 85 4 7 0
Chris Mervyn Chris Mervyn
Branch and Marketing Manager
16 reviews

About Chris Chris is a Marketing Professional with over 13 years of industry experience. Having sold property across SE Cornwall, North and Central areas of Plymouth, he is a fully licensed member of the National View full profile
Tess Denley Tess Denley
Assistant Manager
82 reviews

About Tess After a varied background working in the travel and TV industries followed by a period as a full time mum for two children, Tess found her dream job with M&B starting in 2009. Having been born in We View full profile
Darren Lawson Darren Lawson
Managing Director
8 reviews

About Darren Darren has 25 years estate agency experience in Plymouth. Having joined Mansbridge Balment (Plymouth) Ltd to facilitate the company's expansion into Plymouth in 2003, Darren became Managing Director i View full profile
Joanne Churchman Joanne Churchman
Moving Manager
10 reviews

About Joanne Joanne has been with Mansbridge Balment since 2009, bringing to the company a great knowledge of the Plymouth area having lived here all her life. After working for both corporate and Independent firm View full profile
Ben Dreher Ben Dreher
Director
23 reviews

About Ben A Devon boy through and through, Ben has spent the last 16 years working in and around Plymouth. With a young family and dog he spends most of his spare time walking on the moors or stunning beaches. View full profile
Julie Comber Julie Comber
Sales Negotiator
16 reviews

About Julie An expert out in the field meeting customers, Julie has a knack of placing the right people to the right property. Vastly experienced in differing property styles throughout the City she lives in Nort View full profile
Sharon Rushbrook Sharon Rushbrook
Administration Manager
1 reviews

About Sharon Sharon has over 15 years experience working in local Estate Agency and uses all her skill in order to make sure the admin department runs smoothly. Sharon is married with two children and enjoys Kick View full profile
Natalia Rozario Natalia Rozario
Senior Sales Negotiator
31 reviews

About Natalia Natalia was born in Exeter and after growing up in the beautiful city of Bath in Somerset, with her 4 siblings, Natalia made the move back to Devon. Her ideal weekend has always consisted of a bit of View full profile
Ruth Dreher Ruth Dreher
Moving Manager
2 reviews

About Ruth No description set View full profile
Karen Sheather Karen Sheather
Sales Negotiator
4 reviews

About Karen With experience in both residential sales and lettings spanning over 20 years Karen has a wealth of expertise and has lived in several areas of the City. A real people person who lives a short walk fr View full profile
Ann Hall Ann Hall
Moving Manager
27 reviews

About Ann No description set View full profile
Kris  - upload your photo Kris
1 reviews

About Kris No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 4:57 PM 17/02/2016 by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

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