• Chris Mervyn
    Chris Mervyn
  • Tess Denley
    Tess Denley
  • Darren Lawson
    Darren Lawson
  • Joanne Churchman
    Joanne Churchman
  • Ben Dreher
    Ben Dreher
  • Julie Comber
    Julie Comber
  • Sharon Rushbrook
    Sharon Rushbrook
  • Natalia Rozario
    Natalia Rozario
  • claim your profile
    Ruth Dreher
  • Karen Sheather
    Karen Sheather
  • claim your profile
    Ann Hall
  • claim your profile
    Kris
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent. Priding themselves on their market leading position and with customer service at the very forefront of all they do, Mansbridge Balment Independent estate agents have been successfully selling homes like yours since 1971.
Mansbridge Balment

6 Mannamead Road Peverell, Plymouth
Devon
PL4 7AA

01752 229 292
Apr 27,2017
Minithumbup
Julie Comber
Ruth Dreher
By:
Apr 27,2017
0 people found
this helpful
In all dealings with this estate agents staff I was impressed with their professionalism and can do attitude. At no time was I waiting for responses and I was kept up to date as soon as things happened. Having tried Purple Bricks to save money and found that experience wanting, I can only say that this estate agent were worth their money, and I recommend unreservedly their friendly and thoroughly professional standards to anyone considering using them...
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By: Mansbridge Balment
Apr 28, 2017
Thank you for taking the time to write this kind review. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation. Best Wishes Mansbridge Balment
Apr 27,2017
Minithumbup
Kris
By:
Apr 27,2017
0 people found
this helpful
My partner and I have recently purchased a house through Mansbridge and Balment and we're delighted with the service they offered. They were so fast and flexible when arranging viewings and didn't hestitate to go above and beyond. The communication by the firm was impeccable and very punctual. I felt I was looked after, appropriately advised and and confident my purchase was in good hands. We were really happy with the service recieved and would recommend 'Mansbridge and Balment' to any of my fa...
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By: Mansbridge Balment
Apr 28, 2017
Thank you for your review for the whole team. but particularly Kristabel who is delighted you were pleased with her services. We pride ourselves on providing the best possible customer care for our valued clients and its good to know we're getting this right. Best Wishes Mansbridge Balment
Apr 12,2017
Minithumbup
Julie Comber
By:
Apr 12,2017
0 people found
this helpful
Mansbridgebalment and Julie Comber in particular were helpful and efficient in finding a buyer for our home. It got difficult at times but we got there on time....
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Comment on agent fees
High but acceptable
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By: Mansbridge Balment
Apr 24, 2017
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Thank you very much for your review for the whole team, but particularly Julie who is delighted you were pleased with her service. We are pleased to have been of assistance. Best Wishes Mansbridge Balment ...
Apr 12,2017
Minithumbup
By:
Apr 12,2017
0 people found
this helpful
A clear and prompt service was the highlight of my experience. Staff were always available to take my calls and they were helpful and supportive. Thank you for making it a lot less stressful than it could have been....
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Comment on agent fees
Fair cost for the service received
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By: Mansbridge Balment
Apr 24, 2017
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Thank you for your kind review of our services. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Mar 31,2017
Minithumbup
Ann Hall
By:
Mar 31,2017
0 people found
this helpful
Ann Hall is, in my experience, simply the most eloquent and diplomatic woman I have ever met. Ann has has ability to empathise with her client and their situation in a such a way that fraught nerves are instantly calmed - only years of experience can achieve such a result. In the words of Rudyard Kipling: If you can keep your head when all about you Are losing theirs and blaming it on you, If you can trust yourself when all men doubt you, But make allowance for their doubting too... Anne ca...
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By: Mansbridge Balment
Apr 24, 2017
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Thank you for taking the time to completed this kind review, your comments are appreciated. We pride ourselves on our customer service and its great to hear feedback like yours - Ann was delighted that you were pleased with your experience. Best Wishes Mansbridge Balment ...
Mar 24,2017
Minithumbdown
By:
Mar 24,2017
0 people found
this helpful
We bought our current property through mansbridge and balment and after quite a few hiccups with the purchase due to a lack of communication and incorrect information given we completed our purchase and are satisfied with the service offered....
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By: Ben Dreher MNAEA
Mar 24, 2017
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Dear Dan and Sarh, Thank you for your review. I am sorry to hear that you encountered hiccups during your purchase. As a company we make every effort to make sure any information we provide is accurate and correct and I am sorry we have fallen short in this instance. We have a full time sales progression department to help progress the sales to completion and help solve any issues that may arise during a purchase - which has happened on this occasion and your purchase has now concluded succes ...
Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
In honesty we weren't particularly in touch with the agents as everything went smoothly! Bought a new build indirectly from the developers. We were perfectly happy with the contact from the staff at the branch - didn't really ever feel like we were repeating ourselves (had a lot of contact from the developer) so that was helpful. Only negative was that when we asked for a second viewing I had to call to find out if that was possible, when I might have been contacted via email to let me know i...
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Mar 23,2017
Minithumbup
Natalia Rozario
Tess Denley
By:
Mar 23,2017
0 people found
this helpful
Very professional well organised helped me through every step of the way, made buying my first home as stress free as possible and smooth process....
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By: Mansbridge Balment
Apr 24, 2017
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Thank you for your review. We are pleased that you were happy with the service you received from us and we were honoured to be part of your special event. Best Wishes in your new home. Mansbridge Balment ...
Mar 23,2017
Minithumbup
Tess Denley
Ann Hall
By:
Mar 23,2017
0 people found
this helpful
Friendly and efficient agents. Answered emails quickly and answered all queries as best as they can. I was not made aware that the leasehold ended to be extended until after my offer was accepted, this dragged out conveyance by many weeks and completed after 16 weeks despite a cashbuy with no onward chain....
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By: Mansbridge Balment
Apr 28, 2017
Thank you very much for your kind review. We endeavour to continually improve our services and feedback is a very important tool to measure the areas we need to improve on and those that we're doing well. Thanks again and Best Wishes in your new home. Mansbridge Balment
Mar 22,2017
Minithumbup
Natalia Rozario
Ann Hall
By:
Mar 22,2017
0 people found
this helpful
Really pleased with the quality of service from these particular members of the team , always happy to help in answering all my questions throughout our sale , very reassuring , wouldn't hesitate to recommend them to others , thankyou once again , julie gwyther...
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Comment on agent fees
Really good
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By: Mansbridge Balment
Apr 24, 2017
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Thank you very much for the review for the whole team, but particularly Natalia and Ann who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care and it's good to know we are getting it right. Best Wishes Mansbridge Balment ...
Mar 20,2017
Minithumbup
Tess Denley
By:
Mar 20,2017
0 people found
this helpful
My brother and I had moved from another agent as we were not happy with their service and it was the best thing we ever did. We received a wonderful service from all the team at Mansbridge Balment. We were selling our late parents' house and Tess Denley was compassionate but professional throughout. We were kept fully informed throughout the whole process and accepted any advice given as Tess has far more expertise than we do. Feedback received from viewings was really helpful as it listed negat...
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Comment on agent fees
Certainly worked hard for their fee, far more input than our previous agents.
Was this helpful? Yes
Mar 18,2017
Minithumbup
Tess Denley
Tess Denley
By:
Mar 18,2017
0 people found
this helpful
Tess Denley, and all the staff we had contact with at Mansbridge Balment, were extremely helpful, professional and supportive. In my experience, and I have moved house many times, this company has provided the best service I have encountered. This was mainly because of the warm and friendly approach of Tess and the other staff. Nothing was ever too much trouble and the contact they maintained always felt supportive and unpressurised. Right up until we moved, they kept in contact and ensured we w...
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Comment on agent fees
Worth every penny
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By: Mansbridge Balment
Apr 24, 2017
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Thank you very much for taking the time to write this kind review, your comments are appreciated. We're delighted you felt that you received a professional experience. The whole team at the City office are pleased to have been of assistance, thanks again for your recommendations. Best Wishes Mansbridge Balment ...
Mar 17,2017
Minithumbup
Tess Denley
Ann Hall
By:
Mar 17,2017
0 people found
this helpful
From start to finish the whole experience during a difficult sale was exceptional. Every member of staff was a delight to deal with and I can honestly say that I would recommend to anyone M & B - even to the point my sister has done her house sale and sold within the week. Well done all the team....
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Comment on agent fees
Extremely good value
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By: Mansbridge Balment
Apr 24, 2017
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Thank you for your kind review, we're delighted you felt you received a professional experience. We pride ourselves on our customer services and it's great to know that you have already recommended us. Best Wishes Mansbridge Balment ...
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
I chose to sell my first house through Mansbridge-Balment and have been delighted at the service I received. At each stage, I was kept informed of developments, even if this meant a phone call out of hours. Each member of the team I dealt with was equally enthusiastic and 'in the picture' meaning no delays in communication. I would not hesitate to recommend this firm. Thank you Natalia, Tess, Julie, Karen and colleagues....
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Comment on agent fees
Fees were competitive and the team definitely worked hard to earn them!
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By: Mansbridge Balment
Mar 14, 2017
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Thank you very much for your review for the whole team, but particularly Tess, Natalia, Julie and Karen, who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care and its good to know we are getting this right. Best Wishes Mansbridge Balment ...
Mar 09,2017
Minithumbup
Tess Denley
Julie Comber
By:
Mar 09,2017
0 people found
this helpful
From start to finish, Tess, Julie & Ann were in great communication with us, buying our first house we didn't have a clue but they helped us every step of the way. Thank you!...
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Mansbridge Balment
Mar 14, 2017
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Thank you for your comments, we pride ourselves on being able to provide a service tailored to meet individual needs and we are glad we were able to guide you through the purchase of your first house. Best Wishes in your new home. Mansbridge Balment ...
Feb 23,2017
Minithumbup
Ann Hall
Ben Dreher
By:
Feb 23,2017
1 people found
this helpful
We chose to sell our house with Mansbridge Balment following a recommendation, we were not disappointed, the house we purchased was also with them, the service that we received from start to finish was faultless. The chain that we were in was not straight forward and at times the process became very stressful. Ann at Mansbridge Balment held everything together and always kept us up to date with any progress no matter. I would highly recommend Mansbridge Balment to anyone looking to sell their ...
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Comment on agent fees
The fees were good and reflective of the work that was carried out.
Was this helpful? Yes
By: Mansbridge Balment
Mar 03, 2017
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Thank you very much for your review. We are delighted that you were pleased with our services as both a seller and a buyer. We pride ourselves on excellent customer care and its great to hear feedback like yours. Very best wishes in your new home. Mansbridge Balment ...
Feb 20,2017
Minithumbup
Ann Hall
Natalia Rozario
By:
Feb 20,2017
0 people found
this helpful
Mansbridge and Balmont were very professional throughout our sale. They were realistic and provided useful advice regarding the sale and our future purchase. Ann provided us with regular updates and assisted with any issues that arose before contracts were exchanged. Thank you very much...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Mansbridge Balment
Feb 23, 2017
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Thank you very much for your review for the whole team, but particularly Ann who was delighted you were pleased with her service. We pride ourselves on providing the best possible customer care and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Thanks to all the team who looked after us so well whilst selling our late mums house. They were always friendly, patient and professional. They kept us informed with regular updates. They were also able to recommend a great solicitor, Harry Smyth at Wolferstans Solicitors who I would particularly recommend. A great service, thank you....
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Comment on agent fees
The fees were I keeping with the going rate and offered value for money.
Was this helpful? Yes
By: Mansbridge Balment
Feb 23, 2017
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Very many thanks for your review of our services.. The whole team at our City office are pleased to have been of assistance. Thanks for recommendations. Best Wishes Mansbridge Balment ...
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Very professional and supportive service, would recommend their services made the moving process a much less stressful process Our buyer commented on how informative Karen was during his viewing of our property !...
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Comment on agent fees
Like most people are we ever happy when we have to pay out !
Was this helpful? Yes
By: Mansbridge Balment
Feb 23, 2017
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Thank you for your kind review. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Jan 14,2017
Minithumbup
By:
Jan 14,2017
0 people found
this helpful
This is my third time in using M&B and from valuation to completion their service is efficient professional and friendly. Would just like to thank Ben Ann Tess Natalia Joanne and Sharon for their help in completing a fast and virtually trouble free sale.I would highly recommend if your looking to purchase or sell with confidence....
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Comment on agent fees
In line with other good estate agents
Was this helpful? Yes
By: Mansbridge Balment
Jan 17, 2017
View all comments (1)
Thank you very much for your review for the whole team. but particularly, Ben, Ann, Tess, Natalia, Joanne and Sharon who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care for our valued clients and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Jan 13,2017
Minithumbup
Natalia Rozario
Ann Hall
By:
Jan 13,2017
0 people found
this helpful
Buying our first home, Mansbridge Balment were brilliant! Natalia was especially helpful when we needed more infornation on the process, when solicitors used jargon she helped translate and arranged things with the seller in a very timely manor so we could progress quickly. Huge thank yous to all the staff who made sure i had all questions answered and felt comfortable going forwards. Highly recommend!!!...
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By: Mansbridge Balment
Jan 13, 2017
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Thank you for your review of our services, we're delighted you were happy with the service you received from us, especially from Natalia, and we were also very honoured to be part of your special event. Best Wishes in your new home Mansbridge Balment ...
Jan 13,2017
Minithumbup
Darren Lawson
Ben Dreher
By:
Jan 13,2017
0 people found
this helpful
I have always used M and B, and will continue to use them in the future. Fantastic company to deal with, Very professional and thorough. Along with Ben and Darren I had very positive dealings with Tess. Would fully recommend using them....
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Comment on agent fees
Agent fees were very fair
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By: Mansbridge Balment
Jan 13, 2017
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Thank you Emma for writing your kind review, we are pleased that you were happy with the service you received from us. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Jan 11,2017
Minithumbup
Ann Hall
Tess Denley
By:
Jan 11,2017
0 people found
this helpful
Overall experience was brilliant. Many thanks to Tess and Ann in particular. In a stressful time of moving house we couldnt have delt with more undertanding, positive and efficent staff. Highly recommend....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Mansbridge Balment
Jan 11, 2017
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Thank you very much for your review of the whole team, but particularly Tess and Ann who are delighted you were pleased with their services. Thanks again. Best Wishes Mansbridge Balment ...
Jan 10,2017
Minithumbup
Tess Denley
Darren Lawson
By:
Jan 10,2017
0 people found
this helpful
This is the second time we have used mansbridge and we weren't disappointed. The Plymouth office have been amazing! Always professional and friendly. I would always use mansbridge in the future. Special thanks to Darren and Tess....
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Comment on agent fees
Very competitive rates.
Was this helpful? Yes
By: Mansbridge Balment
Jan 11, 2017
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Very many thanks for your review of our services. The whole team at the City Office are pleased to have been of assistance again. We're delighted you felt you received an excellent service. Best Wishes Mansbridge Balment ...
Jan 10,2017
Minithumbup
Chris Mervyn
By:
Jan 10,2017
0 people found
this helpful
Natalia Rozario, valued for Mansbridge Balment arrived at my property to give me a valuation & discuss similar properties in the area against mine. I had several Plymouth estate agents visiting me but Natalia's professional approach and great knowledge of recent sales in the local housing area made me confident that Mansbridge Balment would be the right estate agent to sell my property. The property details they produced were indeed fantastic, with lots of great photos showing my property at...
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Comment on agent fees
Standard
Was this helpful? Yes
By: Mansbridge Balment
Jan 11, 2017
View all comments (1)
Thank you for taking the time to complete this kind review, your comments are appreciated. We pride ourselves on our customer service and it appears we are getting it right. Thanks again for the recommendation, it means the world to us. Best Wishes Mansbridge Balment ...
Dec 29,2016
Minithumbup
By:
Dec 29,2016
0 people found
this helpful
My wife and myself just want to thank all the team at Mansbridge Balment for their professional help. Right through the process of getting our house on the market, viewings and also the after sale support we have found them professional, kind and extremely helpful. Any queries they have answered with good feedback on viewings and a web log-in we could look at the details....
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Comment on agent fees
We found their fees compatible with any other competitor.
Was this helpful? Yes
Dec 17,2016
Minithumbup
Ben Dreher
Natalia Rozario
By:
Dec 17,2016
0 people found
this helpful
Ben, Natalia and all the Mansbridge team were brilliant! They worked with me providing more than just a sale - they gave me advise and comfort for all aspects for it. I knew I wanted to use Mansbridge from the off in advance of my sale and they worked with me for a long time offline and overseas to create the perfect advertising that my property deserved - as a result I was inundated with viewings and successfully sold within weeks! Very happy and wouldn't hesitate to use them again, thank you B...
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By: Mansbridge Balment
Dec 22, 2016
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Thank you for taking the time to write this kind review for the whole team, but particularly Ben and Natalia who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care for our clients and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
A very speedy purchase with good communication from the after sales team. Would recommend if ever I was to sell the property again....
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By: Mansbridge Balment
Dec 12, 2016
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Thank you for your review , your comments are appreciated. We are pleased that you were happy with the service you received from us and in particular from the After Sales Team. Best Wishes Mansbridge Balment ...
Dec 05,2016
Minithumbup
By:
Dec 05,2016
0 people found
this helpful
My land sale was a long haul (over 16 months) and Mansbridgeandbalment had spent along time progressing the various stages and finding out the persons and property that was in the chain of sale.they certainly went over the top for us a earned every penny of their fee....
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By: Mansbridge Balment
Dec 12, 2016
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Thank you for your review of our services. The whole team at the Woolwell office were please to have been of assistance. Thanks again for your recommendations. Best Wishes Mansbridge Balment ...
Nov 18,2016
Minithumbup
Tess Denley
By:
Nov 18,2016
0 people found
this helpful
I can only say positive things about everyone I made contact with during my long difficult and emotional sale. I was kept informed and advised regularly and never had to chase, all the stress was mansbridges not mine. Joanne and Ann especially worked tirelessly keeping me up to date with the lower chain and Tess was an absolute star. Ben's advice at the beginning was spot on and proved the right way to market and all the sales girls were knowledgeable and professional. A team to be proud of Ben....
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Comment on agent fees
Worth every penny
Was this helpful? Yes
By: Mansbridge Balment
Nov 22, 2016
View all comments (1)
Thank you for taking the time to write this kind review Colin. As an independent company we pride ourselves on being able to provide a service tailored to meet individual needs and be sensitive in certain circumstances, we are glad that we were able to aid you through your sale during your difficult time. Thanks again, Mansbridge Balment ...
Areas covered
  • PL1
  • PL2
  • PL3
  • PL4
  • PL5
  • PL7
  • PL8
  • PL9
  • PL12
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £68,000
  • Max: £527,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 128 1 75 4 6 0
Chris Mervyn Chris Mervyn
Branch and Marketing Manager
15 reviews

About Chris Chris is a Marketing Professional with over 13 years of industry experience. Having sold property across SE Cornwall, North and Central areas of Plymouth, he is a fully licensed member of the National View full profile
Tess Denley Tess Denley
Assistant Manager
73 reviews

About Tess After a varied background working in the travel and TV industries followed by a period as a full time mum for two children, Tess found her dream job with M&B starting in 2009. Having been born in We View full profile
Darren Lawson Darren Lawson
Managing Director
8 reviews

About Darren Darren has 25 years estate agency experience in Plymouth. Having joined Mansbridge Balment (Plymouth) Ltd to facilitate the company's expansion into Plymouth in 2003, Darren became Managing Director i View full profile
Joanne Churchman Joanne Churchman
Moving Manager
10 reviews

About Joanne Joanne has been with Mansbridge Balment since 2009, bringing to the company a great knowledge of the Plymouth area having lived here all her life. After working for both corporate and Independent firm View full profile
Ben Dreher Ben Dreher
Director
22 reviews

About Ben A Devon boy through and through, Ben has spent the last 16 years working in and around Plymouth. With a young family and dog he spends most of his spare time walking on the moors or stunning beaches. View full profile
Julie Comber Julie Comber
Sales Negotiator
13 reviews

About Julie An expert out in the field meeting customers, Julie has a knack of placing the right people to the right property. Vastly experienced in differing property styles throughout the City she lives in Nort View full profile
Sharon Rushbrook Sharon Rushbrook
Administration Manager
1 reviews

About Sharon Sharon has over 15 years experience working in local Estate Agency and uses all her skill in order to make sure the admin department runs smoothly. Sharon is married with two children and enjoys Kick View full profile
Natalia Rozario Natalia Rozario
Senior Sales Negotiator
30 reviews

About Natalia Natalia was born in Exeter and after growing up in the beautiful city of Bath in Somerset, with her 4 siblings, Natalia made the move back to Devon. Her ideal weekend has always consisted of a bit of View full profile
Ruth Dreher Ruth Dreher
Moving Manager
1 reviews

About Ruth No description set View full profile
Karen Sheather Karen Sheather
Sales Negotiator
2 reviews

About Karen With experience in both residential sales and lettings spanning over 20 years Karen has a wealth of expertise and has lived in several areas of the City. A real people person who lives a short walk fr View full profile
Ann Hall Ann Hall
Moving Manager
21 reviews

About Ann No description set View full profile
Kris  - upload your photo Kris
1 reviews

About Kris No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 4:57 PM 17/02/2016 by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

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