• Chris Mervyn
    Chris Mervyn
  • Tess Denley
    Tess Denley
  • Darren Lawson
    Darren Lawson
  • Joanne Churchman
    Joanne Churchman
  • Ben Dreher
    Ben Dreher
  • Julie Comber
    Julie Comber
  • Sharon Rushbrook
    Sharon Rushbrook
  • Natalia Rozario
    Natalia Rozario
  • Karen Sheather
    Karen Sheather
  • claim your profile
    Ann Hall
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent. Priding themselves on their market leading position and with customer service at the very forefront of all they do, Mansbridge Balment Independent estate agents have been successfully selling homes like yours since 1971.
Mansbridge Balment

6 Mannamead Road Peverell, Plymouth
Devon
PL4 7AA

01752 229 292
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Properties for Sale
Properties to Rent

Feb 18,2018
Minithumbup
Ann Hall
By: 'Enya mitchell'
Feb 18,2018
0 people found
this helpful
These guys where brilliant chasing up our solicitors for us and dealing with all the problems we had with ease and reassuring us as first time buyers and it was all okay....
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Was this helpful? Yes
Feb 17,2018
Minithumbup
Tess Denley
Ann Hall
By: 'Joanna Hadley'
Feb 17,2018
0 people found
this helpful
Although I didn't personally use this estate agents to sell my property I still feel that they deserve an excellent review from me as our move was a bit complicated with a new build at the top of the chain. Tess and Ann were so professional and no matter how many questions I had for them they always got me the answers I needed and acted as if nothing was too much trouble. If in the future I ever decide to sell up again I will definitely be using this estate agents....
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Comment on agent fees
N/A as I didn’t use them to sell my property
Was this helpful? Yes
Feb 16,2018
Minithumbup
Ann Hall
Julie Comber
By: 'Judith Moore'
Feb 16,2018
0 people found
this helpful
The service was excellent, nothing was too much trouble arranging more than one visit to the property. The staff were all very friendly and helpfull. We were kept informed of the progress of our purchase frequently. i would definitely recommend Mansbridge Balment for either selling or purchasing a property....
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Feb 16,2018
Minithumbup
By: 'K. V.'
Feb 16,2018
0 people found
this helpful
Just to say a sincere thank you to all the staff at Mansbridge Balment. From day one we received a professional, polite and timely service, and promptly informed of developments at all times. We were very pleased with the valuation, and the advice we were given when our property was sold. We would certainly recommend Mansbridge Balment....
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Feb 16,2018
Minithumbup
Tess Denley
Ann Hall
By: 'Mr Smith'
Feb 16,2018
0 people found
this helpful
All staff were very professional & I was kept updated through the process. There was a slight issue with the listing price just on the fact that I was after a quicker sale but this was rectified and property sold within by time frame. Viewings and feedback was really good though the online website and via emails/calls. Ann was fantastic on the updates after agreeing the sale and Tess, Julie and Natalia were also great when contacting the office....
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Comment on agent fees
Average
Was this helpful? Yes
Feb 15,2018
Minithumbup
Ann Hall
Tess Denley
By: 'Nicola and Rob harris'
Feb 15,2018
0 people found
this helpful
We would like to say a huge thanks for the extremely professional service we received from Ann, Tess, Karen and Julie from placing on the market, prompt feedback from viewings and when we had sold receiving regular weekly updates on progress (which became our life line). We would like to express our particular gratitude to Ann who has throughout a very long and difficult process kept us sane!! Ann kept us informed and went above and beyond to progress a long and very windey chain!! Thank you so...
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Feb 10,2018
Minithumbup
Tess Denley
Ann Hall
By: 'Mrs and Mrs M Smith'
Feb 10,2018
0 people found
this helpful
An excellent, professional service. From placing on the market, achieving a buyer within days, weekly updates on progress, right through to completion. Tess and Ann were stars throughout the process but thanks go to the whole team...
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Comment on agent fees
In line in a competitive market, given service provided
Was this helpful? Yes
Jan 27,2018
Minithumbup
Chris Mervyn
Tess Denley
By: 'Paula'
Jan 27,2018
0 people found
this helpful
The Plymouth office have recently sold my late aunt's bungalow in Plymstock and provided a faultless service throughout.The team are extremely friendly and lovely to deal with.We were given prompt feedback after every viewing,regular progress reports,solid advice on how to proceed and were soon introduced to the perfect buyers for the property.This was an emotional sale for me and I cannot end my review without sending special thanks to Tess and Chris for their understanding,support and fri...
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Comment on agent fees
Extremely reasonable for their outstanding service.
Was this helpful? Yes
Jan 27,2018
Minithumbup
Tess Denley
By: 'Debbie'
Jan 27,2018
0 people found
this helpful
All staff were always very professional & patient with us, keeping us updated all the way through the process. I found them not pushy at all (like some estate agents can be) which I was very happy with. Really appreciated all members of the team recognising our full time working patterns & family commitments & adapting their communications to fit in with us. The communication was excellent at all times....
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Jan 19,2018
Minithumbup
Tess Denley
Ann Hall
By: 'Toby and Helen'
Jan 19,2018
0 people found
this helpful
We would like to extend our huge thanks to Tess, Ann, Julie and Karen. From the very beginning we received professional and genuine customer service. We had a long drwan out process selling our property ( through no fault of Mansbridge) and though at times it felt like we would never complete our sale, eveyone at the office were so positive and supportive. Everyone went above and beyond to keep in touch, update and keep all parties happy. You guys definitely earned your comission with us! I cou...
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Comment on agent fees
Not the cheapest in the marketplace but total value for excellent service provided
Was this helpful? Yes
Jan 17,2018
Minithumbup
Tess Denley
Chris Mervyn
By: 'Mark & Jenny'
Jan 17,2018
0 people found
this helpful
Very positive experience, staff very friendly & helpful. Definitely recommend them. Felt in the loop during the whole process. Awesome experience. Thanks...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jan 14,2018
Minithumbup
Julie Comber
By: 'Lucy and Tony'
Jan 14,2018
0 people found
this helpful
Julie has been very supportive, understanding our anxieties about such an important decision. It is remarkable as we can see that she also has the interests of the other party and seeks to achieve a good outcome for us all. We have been really pleased to see her work to try and secure a quick decision and outcome. She has kept us informed, spent time listening to our queries. Her approach and style is inspirational and we are really pleased to be buying a home with her as the agent....
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Dec 05,2017
Minithumbup
Tess Denley
By: 'Jim - Plymouth'
Dec 05,2017
0 people found
this helpful
Wonderful customer service from all of the team. However, if I may single out the exceptional service provided by those involved in guiding the sale through to exchange and completion. I'm convinced that without this critical element, our agreed sale may not have survived. Their intuition, perseverance and dedication made all the difference....
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Comment on agent fees
Fees in line with others and no surprises from contract.
Was this helpful? Yes
By: Mansbridge Balment
Dec 14, 2017
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Jim, very kind words and after your first-hand experience you won't be surprised to hear that similar words have been said many times before about our exceptional β€˜after sales' team here at Mansbridge Balment. So pleased that we got you moving and all the team here wish you a very happy Christmas and New Year in your new home. Best Wishes Mansbridge Balment ...
Dec 04,2017
Minithumbup
Natalia Rozario
Ann Hall
By: 'Mrs Graham'
Dec 04,2017
0 people found
this helpful
Very please with service provided.We had to sell our property quickly and they did an excellent job. Thy listened to our needs and we were impressed with how quickly and professional they were. no worries they simply did everything. I would recommend....
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Comment on agent fees
You pay for the service you receive, they were very professional and provide a good standard.
Was this helpful? Yes
By: Mansbridge Balment
Jan 05, 2018
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Dear Mrs Graham, thank you so much for your review. We always treat every seller differently, listening to their individual needs from the outset to provide the very best bespoke, professional service. A high percentage of our vendors come through personal recommendation so thank you and please pop in to see us when you are passing – we're open 7 days a week! ? Best Wishes Mansbridge Balment ...
Nov 17,2017
Minithumbup
By: 'Sue King'
Nov 17,2017
0 people found
this helpful
I purchased my house through Mainsbridge Balment and it was over all a very positive experience. The staff were professional, friendly, supportive, kept me informed and worked hard to achieve a timely completion....
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By: Mansbridge Balment
Dec 14, 2017
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Thank you for the positive review Sue. We hope you'll have a very happy future in your new home and if you ever do decide to move, you know that we are here 7 days a week for you. Best Wishes Mansbridge Balment ...
Nov 17,2017
Minithumbup
Karen Sheather
Ann Hall
By: 'Lauren Knox'
Nov 17,2017
0 people found
this helpful
Overall I was pleased with the service I received from Mansbridge and Balment, particularly from Karen who was friendly, polite and helpful. However, there were other moments when I spoke to another member of staff at the office who were quite curt and rude when I called the office with any queries I had. Many of the team were professional and knowledgeable. Karen was great when showing me around my property twice....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Dec 14, 2017
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Hi Lauren, thank you for your review. Great to hear you were happy with our service and Karen in particular throughout your purchase. The great comments are not a surprise but I'm sorry that you found us a little short at times – unacceptable and below our usual standards. Hope you have a great Christmas and New Year in your New Home. Best Wishes Mansbridge Balment ...
Nov 08,2017
Minithumbup
Ann Hall
By: 'Weighbridge'
Nov 08,2017
0 people found
this helpful
Ruth and Ann were particularly helpful throughout the process of selling our home. They rang or emailed back when they said they would and indeed kept us informed at all times. Julie and Tess were also very helpful in the initial stage when viewings were taking place....
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Comment on agent fees
Standard
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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What a very unique property that needed very unique and thoughtful marketing. With a characterful home like Weighbridge there were always going to be lots of questions that needed answering from the start of marketing and this continued once a sale was agreed. Once again Ruth and Ann have quite rightly been singled out for praise. Thank you so much for choosing Mansbridge Balment Plymouth and we wish you all the best in Scotland. Kind regards, Chris, Ben, Darren, Tess, Natalia, Julie, Karen, Tin ...
Nov 04,2017
Minithumbup
Tess Denley
By: 'David'
Nov 04,2017
0 people found
this helpful
As a buyer and from the first introduction with Tess until exchange of contracts, MB have been very cooperative, friendly and professional. Arranging further property viewing has been straightforward and I have always been met on time with no rushing me in the process of making my decision to purchase my new home. I would certainly recommend MB. Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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Great review David thank you. All the best in your lovely new home. In a world of faceless estate agents it's always good to hear that our personal, friendly and professional approach is so very well received. Kindest regards, Chris, Ben, Darren, Tess, Natalia, Julie, Karen, Tina, Ann and Ruth. ...
Nov 03,2017
Minithumbup
Ann Hall
By: 'Sandra'
Nov 03,2017
0 people found
this helpful
The whole team at Mansbridge Balment did such a professional job selling mine and my partner's property, from the beginning to the very end they helped us immensely along the way, always at the end of the phone if we needed advice. We both would especially like to thank Ann for all of her help, we really feel she went that extra mile!! We both would highly recommend Mansbridge Balment. Thankyou to all of you....
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Comment on agent fees
Very good.
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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Thankyou Sandra. Always difficult to sell two properties to buy one but with your help and patience we managed both seamlessly. Thank you again for your review, we really do try to the be the very best and genuine feedback like this is so welcome. All the best for your future in your new home. Please keep in touch. Best Wishes, all the Team at the Plymouth City Office. ...
Oct 31,2017
Minithumbup
By: 'Collette Abbott'
Oct 31,2017
0 people found
this helpful
A seamless service from start to finish from every member of the team. What impressed me most was that it didn't matter which member of staff got in touch about the sale, they were always up to speed. Having a dedicated 'moving team' to bridge the gap between offer and completion was a key benefit too. I never once felt in the dark about what was happening. A first class customer experience Mansbridge Balment Plymouth! Many thanks....
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Comment on agent fees
good
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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Collette, Thank you so much for your very kind words. I think you've summed up why so many people recommend us Γ’β‚¬β€œ and in a much better fashion than I could! A first class review about our first class service from a first class vendor! All the best to you and Ant in your new home Γ’β‚¬β€œ may it give you many happy years. Please both pop in for a coffee the next time you are passing the City Office. Kind regards Chris, Ben, Darren, Tess, Natalia, Julie, Karen, Tina, Ann and Ruth. ...
Oct 30,2017
Minithumbup
Tess Denley
By: 'Jayne'
Oct 30,2017
0 people found
this helpful
A very professional team with excellent customer service. Ben was more than happy to go above and beyond the norm to ensure a smooth process from start to finish. Would definitely recommend them. Thank you....
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Comment on agent fees
Not applicable as I was the buyer.
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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Thank you so much Jayne. So glad to hear that as a buyer you are happy to recommend us and that the often difficult buying process went so smoothly. If you ever decide to sell Γ’β‚¬β€œ you know where we are. Kind regards from all the team at the City Office. Mansbridge Balment ...
Oct 29,2017
Minithumbup
Tess Denley
Natalia Rozario
By: 'James & Jodie'
Oct 29,2017
0 people found
this helpful
Throughout the whole process of us buying our first house Mansbridge Balment were extremely helpful and kept us in the loop with all updates. They did their upmost to provide a quick and efficient sale....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Mansbridge Balment
Oct 31, 2017
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Thank you James and Jodie for your kind review. We are pleased you were happy with the service you received from us. The team here wish you all the best in your new home. Best Wishes Mansbridge Balment ...
Oct 25,2017
Minithumbup
Julie Comber
By: 'Tim'
Oct 25,2017
0 people found
this helpful
I just wanted to say thank you again for all the help and support given to us in buying our first home. From the initial viewing with Julie, making the offer, answering questions, follow-up viewings, and finally completing, everyone in the office made buying our home a really enjoyable and exciting experience. I'd recommend you guys to everyone, and when we do eventually move on, we'll be coming back to you as a seller!...
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By: Mansbridge Balment
Oct 31, 2017
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Hi Tim and Leo, the whole team is thrilled to hear that you were happy with our service to you both as first time buyers and delighted to hear that the whole experience was both enjoyable and exciting. It's often a stressful time moving home and the whole team strives every day to hear positive feedback like this Γ’β‚¬β€œ it vindicates why we are so thorough, employ such quality staff and are there 7 days a week to make the transaction run smoothly. We wish you all the best in your new home and ...
Oct 01,2017
Minithumbup
By: 'DMC'
Oct 01,2017
0 people found
this helpful
M&B were acting as the vendors in my sale. I found them to be really responsive to emails and calls. They enabled me to take multiple viewings including times after work which was really useful for me....
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Comment on agent fees
I didn't pay the agents fees as I was the buyer.
Was this helpful? Yes
By: Mansbridge Balment
Oct 31, 2017
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Very many thanks for your review. The whole team at the City office are pleased to have been of assistance. Best Wishes in your new home. Mansbridge Balment ...
Sep 25,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Miss K'
Sep 25,2017
0 people found
this helpful
I recently purchased my first property through Mansbridge Balment and found the service to be excellent. As a first time buyer I had lots of questions but Tess and Ann were fantastic. They were very prompt in their replies to my queries and ensured I was kept updated and informed throughout the process. The team were also flexible in arranging viewings and never made me feel rushed when looking around the property. I am very pleased with my purchase and appreciate all the help and support I rece...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you for taking the time to complete this kind review. Your comments are appreciated. We pride ourselves on our customer service and its great to hear feedback like yours. Best Wishes in your new home. Mansbridge Balment ...
Sep 15,2017
Minithumbup
Tess Denley
Natalia Rozario
By: 'EM1'
Sep 15,2017
0 people found
this helpful
I used Mansbridge Balment to sell my house in Plymouth. Tess and Natalia were extrememly helpful and professional with all issues of the sale. Jackie at the office also helped me out with a recommendation of a clearance company to remove rubbish from the loft prior to the sale. Prompt and thorough communication, which was very helpful when I was no longer living in the area. I also felt that they were always on our side during negotiations with the buyers, including commissioning a respected dam...
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Comment on agent fees
Higher compared to online agents but they do take care of everything from viewings, access to the building for tradesmen, liasing with solicitors and even taking meter readings at the end. If you aren't in a position (or don't want to) take on the extra work yourself that's required by online agents, MB offer a complete service.
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you for taking the time to write this kind review for the whole team at the City office, but particularly Tess and Natalia who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care for our valued clients and its good to know we're getting this right. Thanks again and best wishes,. Mansbridge Balment ...
Sep 07,2017
Minithumbup
Ann Hall
Natalia Rozario
By: 'Sarah G'
Sep 07,2017
0 people found
this helpful
Wow.... these past 4 months have been made easy by Ann and Natalia. I couldn't thank them enough for all the calls of updates and reassurance they gave me through the sale process. Ann, your tenacity is just brilliant. I couldn't recommend Mansbridge anymore, they were fantastic....
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Comment on agent fees
Agents fees were average price.
Was this helpful? Yes
By: Mansbridge Balment
Sep 12, 2017
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Thank you for taking the time to write this kind review. Ann and Natalia are delighted that you were pleased with the service they provided to you. Thanks for your recommendations. Best Wishes Mansbridge Balment ...
Sep 06,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Samantha O'Connell'
Sep 06,2017
0 people found
this helpful
Fantastic agent! Ann, Tess and Natalia - communication skills are excellent! I could not fault the exceptional level of service I have received from these ladies. Thank you! Highly recommended. I hope to work with them again in the future. Samantha O'Connell Director Leo Lettings Ltd...
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By: Mansbridge Balment
Sep 12, 2017
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Thank you very much for your kind words and recommendation, your comments are appreciated. Feedback is important to us at Mansbridge Balment and its great to hear that you were pleased with the excellent service you received. Best Wishes Mansbridge Balment ...
Sep 05,2017
Minithumbup
Tess Denley
Natalia Rozario
By: 'OWL BOX 66'
Sep 05,2017
0 people found
this helpful
We found that Natalia was confident, well briefed and most helpful when she visited us to give her initial assessment of asking price, possible selling price, market, likely response timetable and was equipped to take photographs, make notes and set things in motion there and then. We were quite clear about the service we could expect, and subsequent experience fulfilled the promises made. We found that Tess was on the ball and able to work on our behalf after hours to secure the sale. Over t...
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Comment on agent fees
While more expensive than other agents, we liked the percentage basis rather than fixed fee, and it proved to be good value for our money.
Was this helpful? Yes
By: Mansbridge Balment
Sep 12, 2017
View all comments (1)
Thank you very much for your review. In particular Natalia Tess and Julie were delighted you were pleased with the service they provided. We pride ourselves on our customer service and it appears we're getting it right. Best Wishes Mansbridge Balment ...
Sep 02,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Mr Greep'
Sep 02,2017
0 people found
this helpful
A consistent very high level of professionalism, care and customer service was displayed by the whole team at Mansbridge Balment (Plymouth City Branch) whilst taking us through the process of purchasing a property. The communication levels during every step of the roughly 8 week process were excellent with the staff taking every measure to ensure we were kept informed and up to date. We are very pleased with our new home and, from the point of view of a purchaser, can heartily recommend Mansbr...
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By: Mansbridge Balment
Sep 12, 2017
View all comments (1)
Thank you very much for your kind review. We are delighted you were pleased with our services. We pride ourselves on our excellent customer service and its great to hear feedback like yours. We are on hand at any time in the future should you need our services again. Best Wishes in your new home Mansbridge Balment ...
Areas covered
  • PL1
  • PL2
  • PL3
  • PL4
  • PL5
  • PL7
  • PL8
  • PL9
  • PL12
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£68,000
  • Max: Β£527,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 157 1 104 4 7 0
Chris Mervyn Chris Mervyn
Branch and Marketing Manager
19 reviews

About Chris Chris is a Marketing Professional with over 13 years of industry experience. Having sold property across SE Cornwall, North and Central areas of Plymouth, he is a fully licensed member of the National View full profile
Tess Denley Tess Denley
Assistant Manager
105 reviews

About Tess After a varied background working in the travel and TV industries followed by a period as a full time mum for two children, Tess found her dream job with M&B starting in 2009. Having been born in We View full profile
Darren Lawson Darren Lawson
Managing Director
9 reviews

About Darren Darren has 25 years estate agency experience in Plymouth. Having joined Mansbridge Balment (Plymouth) Ltd to facilitate the company's expansion into Plymouth in 2003, Darren became Managing Director i View full profile
Joanne Churchman Joanne Churchman
Moving Manager
10 reviews

About Joanne Joanne has been with Mansbridge Balment since 2009, bringing to the company a great knowledge of the Plymouth area having lived here all her life. After working for both corporate and Independent firm View full profile
Ben Dreher Ben Dreher
Director
25 reviews

About Ben A Devon boy through and through, Ben has spent the last 16 years working in and around Plymouth. With a young family and dog he spends most of his spare time walking on the moors or stunning beaches. View full profile
Julie Comber Julie Comber
Sales Negotiator
19 reviews

About Julie An expert out in the field meeting customers, Julie has a knack of placing the right people to the right property. Vastly experienced in differing property styles throughout the City she lives in Nort View full profile
Sharon Rushbrook Sharon Rushbrook
Administration Manager
1 reviews

About Sharon Sharon has over 15 years experience working in local Estate Agency and uses all her skill in order to make sure the admin department runs smoothly. Sharon is married with two children and enjoys Kick View full profile
Natalia Rozario Natalia Rozario
Senior Sales Negotiator
37 reviews

About Natalia Natalia was born in Exeter and after growing up in the beautiful city of Bath in Somerset, with her 4 siblings, Natalia made the move back to Devon. Her ideal weekend has always consisted of a bit of View full profile
Karen Sheather Karen Sheather
Sales Negotiator
6 reviews

About Karen With experience in both residential sales and lettings spanning over 20 years Karen has a wealth of expertise and has lived in several areas of the City. A real people person who lives a short walk fr View full profile
Ann Hall Ann Hall
Moving Manager
46 reviews

About Ann No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 4:57 PM 17/02/2016 by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

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