We are a vibrant lettings branch eager to provide excellent service to the local community. Although we are part of the Countrywide group, we are a small team who strive to provide a personal service to our landlords and tenants. We work closely with our sales team to provide the best possible service to local investors, and our office has over 70 years combined experience in the local housing market.
Mann

1 Thomas Street Woolwich, London
Greater London
SE18 6HL

02031518072
Website not available

Properties for Sale
Properties to Rent

“Completion at last...”

Jul 28,2018
Minithumbup
By: 'Flower'
Jul 28,2018
0 people found
this helpful
Cannot thank Ravina and Sally enough for keeping us informed through the sale of our late Fathers property The team kept us fully informed at all times. Looking forward to using the teams expertise as we look to move in the near future. Thank you ...
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Comment on agent fees
Good
Was this helpful? Yes

“Woolwich flat hunt...”

Jun 12,2018
Minithumbup
By: 'Stripesy'
Jun 12,2018
1 people found
this helpful
We approached Mann as prospective purchasers and were impressed with the service, first Charlotte then Ravina. They have an enthusiasm for the stock on their books but were open and frank in dealing with questions. However their paramount task is to sell and they show ...
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Was this helpful? Yes

“Avoid Avoid Avoid...”

Apr 28,2018
Minithumbdown
By: 'PB'
Apr 28,2018
3 people found
this helpful
An average of 4 stars - really?? Quite simply, I believe Mann are an awful, unethical company who made my first prospective flat rent as a tenant a stressful, frustrating and anxious experience. As soon as I had paid the £350 holding deposit to the company, games ...
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Comment on agent fees
Ludicrous fees for items which cost the estate agent next to nothing.
Was this helpful? Yes
Jan 08,2018
Minithumbup
By: 'Stephen Kearney'
Jan 08,2018
1 people found
this helpful
Mann took over 5 properties for us in Maritime House and successfully sold all of them – despite being listed with another agent unsuccessfully beforehand. Rick, Ravina & Loveleen have always given us advice and even sold to buyers with mortgages despite multiple agents suggesting this wasn'...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 29,2017
Minithumbup
By: 'Peter'
Mar 29,2017
1 people found
this helpful
I purchased a property with Mann as the estate agents and I was pleasantly surprised with the quality of their service. Ultimately as a buyer they are not being paid by me and working for the seller, but I never felt that influenced their approach ...
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Was this helpful? Yes
Mar 28,2017
Minithumbup
By: 'Plumsteasd'
Mar 28,2017
1 people found
this helpful
In the last few years I bought and sold a few property's with them and they are the best The branch from Mann in se18 is the best Office to buy and sell in se18/se2/se28/ da/ Specially Ravina Fermah she gives the best ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2017
Minithumbup
By: 'T Silverman'
Jan 30,2017
0 people found
this helpful
High quality and courteous service. Quick reaction and great location for walk-ins. Flat was empty for less than a week! Cannot say fairer than that....
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Comment on agent fees
Ok
Was this helpful? Yes
May 19,2016
Minithumbup
By: 'George'
May 19,2016
0 people found
this helpful
Overall I have had a mixed experience with Manncountrywide in Woolwich. To start with I dealt mostly with Rhys and Ryan. They both helped me set up my property and find tenants for it. Ryan in particular was extremely helpful, responding to my queries quickly. ...
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Comment on agent fees
I would recommend this agent, as they clearly know the area, but I do feel the fees are too high for the level of service I am getting now.
Was this helpful? Yes
Apr 12,2016
Minithumbup
By: 'Melicia'
Apr 12,2016
0 people found
this helpful
As students living in London, we understand the value of great service and meeting needs for the tenant. We had the great pleasure of having Rhys and Ryan help us with the moving process. They were incredibly understanding with our situation and we were in ...
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Comment on agent fees
YES. Agent fees were easy to understand and at a reasonable price.
Was this helpful? Yes
Mar 18,2016
Minithumbdown
By: 'USELESS ESTATE AGENCY'
Mar 18,2016
1 people found
this helpful
We have tried to buy a property through them as first time buyers and after 5 months of waiting and time lost / money spent (paying for bank to evaluate the property , solicitor fee and survey total of 2000£ all none refundable-we find the estate agent guilty....
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Was this helpful? Yes
Feb 17,2016
Minithumbup
By: 'Sebastian'
Feb 17,2016
0 people found
this helpful
Great person, very helpful with all requests and always kind. Really low price house in excellent condition with really nice area....
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Was this helpful? Yes
Jun 28,2015
Minithumbdown
By: 'Harriet Ly'
Jun 28,2015
3 people found
this helpful
We found the service of the lettings department to be aweful and we had a terrible and stressful experience. We had let our property out with Mann countrywide for 2 years, and throughout the 2 years have had 4 rouge tenants, which damaged our property or not pay ...
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What agent could do to change your mind?
When an email was wrote to the company asking for answers as to how and why certain things were approved without our permission, they didn't give us a straight answer. We also wanted compensation for the items of furniture removed. Giving us a something free for the next tenancy sign up is an insult as We will NEVER use them again. And would NEVER recommend them to anybody we know.
Attached Files
Comment on agent fees
We are now using a different agent and able to achieve a higher rental for our property
Was this helpful? Yes
By: sue
Sep 09, 2015
View all comments (1)
I agree steer clear from this letting agents in Ashford Kent they are a dreadful company and even complaining higher will get you nowhere! !! ...
Nov 11,2014
Minithumbup
By: 'MPHancock'
Nov 11,2014
1 people found
this helpful
I have had the pleasure of knowing Rhys at Mann Countrywide for a number of years. Rhys has always been very attentive to any of our needs, been available to be helpful; being very approachable and a pleasure to speak with. Rhys has escalated where ...
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Comment on agent fees
There is an annual \'admin\' fee each year to redraw the existing contract, which I am not convinced is necessary. It is not, however, astronomical. So no problem.
Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Bhavesh'
Nov 11,2014
0 people found
this helpful
Ryan is a star! I could not have asked for more comfortable check in to the new leased flat, specially when moving in from abroad. Ryan was helpful from the time I contacted him from abroad to discuss the property options to lease. He was ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Alex'
Nov 11,2014
0 people found
this helpful
It is always hard searching for a property to rent that you can call home. Me and my partner are quite fussy and we can be a pain when it comes to detail. Rhys, however, made this process easy. He listened to our requirements and ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'James Watts'
Nov 11,2014
2 people found
this helpful
Rhys at Mann Countrywide (Woolwich) is awesome. He keeps me bang up to date with all things related to my property, and is always there at the end of the phone to answer any question - regardless of how basic it is. The service he ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Matt Rock'
Nov 11,2014
1 people found
this helpful
I found Rhys to be extremely knowledgable about the property market and he helped me through the process of obtaining a new tenant for my property - quickly. I would recommend him to my friends and colleagues if they ever need to find a tenant ...
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Comment on agent fees
The high rent we have achieved balanced well with the rental fees charged.
Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Josh McCarthy'
Nov 11,2014
2 people found
this helpful
The service provided by Mann Countrywide and Ryan especially was to a very high standard. Ryan went out of his way on numerous occasions to assist me in finding the right property for me. Would definitely recommend Mann Countrywide and Ryan to others....
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Comment on agent fees
Really happy with the price which was agreed.
Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Alex Loucas'
Nov 11,2014
0 people found
this helpful
I am a landlady who is looking to invest in the area and I came in to the office last week to run through figures etc, Ryan Allan Telford helped me to this and was very clear and helpful in what the company could offer ...
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Was this helpful? Yes
Nov 10,2014
Minithumbup
By: 'Amy M'
Nov 10,2014
0 people found
this helpful
Ryan has been very helpful every step of the way. The process of renting was quick and easy and I would recommend Ryan to any prospective tenants....
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Was this helpful? Yes
Nov 07,2014
Minithumbup
By: 'Bolaji'
Nov 07,2014
1 people found
this helpful
Ryan listens a lot and is very polite. He calls always to check if I am satisfied with my flat or experiencing any difficulties. He acts fast when called upon and is very friendly and easy to talk to....
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Comment on agent fees
it is very satisfactory
Was this helpful? Yes
Nov 03,2014
Minithumbup
By: 'MB'
Nov 03,2014
0 people found
this helpful
I am very pleased with the service I have received from Mann Countrywide. I have been using them for 4 years and they offer a friendly and efficient service and have always found me good tenants. I have always found Ryan to be friendly and responds ...
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Was this helpful? Yes
Oct 03,2014
Minithumbup
By: 'Dorian'
Oct 03,2014
1 people found
this helpful
He was very helpful to find me a property and communicated clearly. He is very professional and I would recommend him without hesitation....
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Was this helpful? Yes
Oct 03,2014
Minithumbup
By: 'Paul Fagbuaro'
Oct 03,2014
0 people found
this helpful
The agent was very efficient when helping me to find a place as I was a student and it was my first time in the borough....
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Was this helpful? Yes
Apr 04,2014
Minithumbdown
By: 'NEVER USE MANN & COUNTRYWIDE'
Apr 04,2014
7 people found
this helpful
I had the extreme misfortune of dealing with his shockingly unprofessional bunch of total idiots from August last year when I had my offer accepted. They constantly harassed me and my solicitor pushing for a contract even though the delays were caused by the vendor. ...
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What agent could do to change your mind?
They could have behaved in a professional manner and not harassed me and my solicitor endlessly. They could have not been rude and agreesive
Attached Files
Was this helpful? Yes
Areas covered
  • SE18
  • Woolwich, Plumstead,
  • SE28
  • Thamesmead, Abbey Wood, Blackheath,
  • SE2
  • Greenwich, Charlton
  • SE7
  • SE3
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
87% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £270,000
  • Max: £3,500,000

Letting
  • Min: £0
  • Max: £3,500,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 1 10 1 2 0 3 2 0 0

Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75
Last updated at 02/06/2015, 2:38 PM by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:38 PM 02/06/2015 by allAgents
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