• Courtney Harris
    Courtney Harris
  • Daniel Sarpong
    Daniel Sarpong
  • Doug Treleven
    Doug Treleven
  • Hazel Henwood
    Hazel Henwood
  • upload your photo
    Guy Marsh
  • Lee Goodall
    Lee Goodall
  • Natalie Parton
    Natalie Parton
  • claim your profile
    Dominika Farkasova
Offering a complete range of letting services for landlords and tenants at our letting agent in Sydenham.
Mann

63 Sydenham Road Sydenham, London
Greater London
SE26 5UA

02087768491
Website not available

Properties for Sale
Properties to Rent

“ Thank you... ”

Mar 29,2018
Minithumbup
Dominika Farkasova
By: 'Jasana'
Mar 29,2018
0 people found
this helpful
We would like to thank Gerald for showing us property which we offered on and are in love and Dominika for her help with all the paperwork throughout. thank you MANN Lettings...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 04,2017
Minithumbdown
Doug Treleven
Dominika Farkasova
By: 'SouthEast'
Sep 04,2017
0 people found
this helpful
From the very off Doug was straight forward and up front. From the moment my flat mate and I advised what we were looking for and our price range he let us know of suitable properties. He eventually negotiated with the landlord for the original ...
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Comment on agent fees
I never like fee's but these were not unreasonable
Was this helpful? Yes
Jun 30,2017
Minithumbdown
By: 'Vendor'
Jun 30,2017
0 people found
this helpful
Poor communication skills and a real lack of motivation in the office. And you have to pay for some very substandard photographs....
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Was this helpful? Yes
May 16,2017
Minithumbup
Doug Treleven
Dominika Farkasova
By: 'Sergio Fernandes and Margherita Cascone'
May 16,2017
0 people found
this helpful
We had a great service from MannCountryside on this branch at the hands of Douglas and Dominika. They guided us through the entire process in a very speedy and professional manner which made us feel comfortable and relaxed while making the final arrangements to our ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2016
Minithumbup
Doug Treleven
Daniel Sarpong
By: 'Cliff'
Mar 08,2016
0 people found
this helpful
I can't recommend Mann Sydenham highly enough. Doug and Daniel took the stress out of finding a new place for my family to live. Their service was at all times professional and cordial; and everything was clearly explained. The properties I viewed through Mann, including ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Mar 07,2016
Minithumbup
Daniel Sarpong
Doug Treleven
By: 'Satisfied customer'
Mar 07,2016
0 people found
this helpful
I was very impressed with the staff at the Sydenham branch. They were very professional but friendly and treated me well. I would thoroughly recommend anyone to use their services as I was put at ease as soon as I entered the branch. Definitely happy ...
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Comment on agent fees
Exceptional
Was this helpful? Yes
Oct 03,2015
Minithumbup
Guy Marsh
Natalie Parton
By: 'Peter'
Oct 03,2015
1 people found
this helpful
We bought our house and sold our old flat through Mann. The team handled both processes with great professionalism throughout, and were very helpful at keeping an at times complicated purchase on the rails through some skilful negotiating. We were also impressed by the speed ...
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Was this helpful? Yes
Aug 26,2015
Minithumbup
Daniel Sarpong
By: 'Duncan'
Aug 26,2015
1 people found
this helpful
I have a small block of flats and used several agents to help me let the flats when the building was completed two years ago, I now just use Mann Sydenham as none of the others came close to offering the level of service provided ...
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Comment on agent fees
BETTER THAN MOST
Was this helpful? Yes
Aug 26,2015
Minithumbup
Daniel Sarpong
By: 'Patrick Harmen'
Aug 26,2015
1 people found
this helpful
We tried renting our flat through another agent but they failed to get any interest and advised us to drop the price. Mann noticed we'd done so and got in touch to protest - they were certain they could get us a tenant at the ...
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Comment on agent fees
FAIR
Was this helpful? Yes
Aug 26,2015
Minithumbup
Daniel Sarpong
Doug Treleven
By: 'T. Campbell'
Aug 26,2015
1 people found
this helpful
Mann Sydenham told me that they would find a long term tenant for my property if I gave them just one afternoon. I found it hard to believe that they could do this so quickly, but thought it was worth at least giving it a ...
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Was this helpful? Yes
Aug 24,2015
Minithumbup
Daniel Sarpong
By: 'Mr Knight'
Aug 24,2015
0 people found
this helpful
Compared to the depressing experience I had two years ago with another London letting agent (on Sydenham High Street), my year renting as a landlord with Mann has been flawless from start to finish. They do everything completely by the book, any problems were resolved ...
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Was this helpful? Yes
Aug 24,2015
Minithumbup
Daniel Sarpong
Hazel Henwood
By: 'Karen G.'
Aug 24,2015
0 people found
this helpful
We've just rented our house with Mann Sydenhaml and have had fantastic service from them. Getting the house on the market was handled extremely efficiently with an absolute minimum of fuss, they arranged loads of viewings, helped us choose a tenant and have then ensured ...
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Comment on agent fees
You get what you pay for in this world
Was this helpful? Yes
Aug 24,2015
Minithumbup
Daniel Sarpong
Doug Treleven
By: 'Dr Sara Timlim'
Aug 24,2015
0 people found
this helpful
Daniel and his team at Mann were not only very professional but they were immensely respectful of both me and my home. When they first came to view my home for potential rentals they were the ONLY agents who asked if they should remove their ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 24,2015
Minithumbup
Hazel Henwood
Daniel Sarpong
By: 'Rita Matthews'
Aug 24,2015
0 people found
this helpful
I let my flat through Mann on Sydenham High Street, and could not be happier with the service provided. In particular, Hazel Henwood was absolutely fantastic. As anxious landlords, she went out of her way to make the process as smooth as possible for us, ...
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Was this helpful? Yes
Aug 24,2015
Minithumbup
Daniel Sarpong
Doug Treleven
By: 'Hyacinth'
Aug 24,2015
0 people found
this helpful
What can I say Daniel and his team outshone any other of her competitors out of the water and certainly made letting my family home a very easy stress free process. Doug in particular who was the agent who specifically let our property went way ...
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Was this helpful? Yes
May 21,2015
Minithumbup
Lee Goodall
Natalie Parton
By: 'Sharon'
May 21,2015
0 people found
this helpful
Lee was very friendly, asked us what our expectations were then summarized how he would advertise our property for sale. Natalie handled all viewing appointments and she recommended their conveyancing service, We were surprised at how many viewings there were and was always notified beforehand. ...
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Was this helpful? Yes
Apr 27,2015
Minithumbup
Hazel Henwood
Doug Treleven
By: 'Verna'
Apr 27,2015
0 people found
this helpful
The whole process was proffessionally dealt with. Members of staff were courteous and friendly. Called them to give them a description of the type of property we were looking for and they didn't let us down. Daniel Sarpong you have a great team there *****...
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Was this helpful? Yes
Apr 25,2015
Minithumbup
Guy Marsh
By: 'Emily Thomson'
Apr 25,2015
0 people found
this helpful
Mann were very good at responding to a very sudden decision to sell our property after finding our next property much quicker than we had expected. With a good knowledge of the local area, slightly more realistic valuations than other local agents, Mann sold our ...
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Was this helpful? Yes
Apr 02,2015
Minithumbup
Doug Treleven
Hazel Henwood
By: 'Livs'
Apr 02,2015
0 people found
this helpful
Excellent Customer Service. Doug was very helpful in securing the Let. Very friendly & informative. Dan was very helpful in chasing paper work at the second stage. Also helpful & friendly Hazel was great at ensuring all the detalis were correct at move in time. ...
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Comment on agent fees
Fees are a bit high!
Was this helpful? Yes
Feb 05,2015
Minithumbup
Hazel Henwood
Doug Treleven
By: 'Adam'
Feb 05,2015
0 people found
this helpful
Hazel and Doug were very approachable and responsive and were both able to answer all questions I had (which were numerous as this was the first place I had rented in London!). Hazel in particular showed flexibility on move in date and booking of inventory ...
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Comment on agent fees
Fees were higher than I had been quoted at other agencies. Total charges of β€š£450 versus ~β€š£180 from another agent in South West where I was looking. This was the only disappointing aspect as other elements of the service were good.
Was this helpful? Yes
By: Branch manager
Feb 23, 2015
View all comments (1)
Dear Adam Thank you for your very kind words regarding the team at Sydenham Branch, we hope you and your family will be very happy in your new home. ...
Jan 16,2015
Minithumbup
Daniel Sarpong
By: 'Ms Alice Murray'
Jan 16,2015
1 people found
this helpful
Daniel at Mann Lettings recently managed the rental of one of my recently purchased buy to let apartments in Anerley on my behalf. At the outset, I asked two other firms to pitch for the business. I awarded the work to Daniel because he was ...
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Comment on agent fees
Comparable to the other agents I met with
Was this helpful? Yes
Jan 15,2015
Minithumbup
Doug Treleven
Daniel Sarpong
By: 'Mr A Harris'
Jan 15,2015
0 people found
this helpful
We recently let my apartment with Mann Lettings Sydenham and I can't speak highly enough of Daniel S and Doug T. They were exceptionally helpful at every stage of the process. From the first phone call, they always went the extra mile, were very efficient, ...
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Was this helpful? Yes
Jan 05,2015
Minithumbup
Daniel Sarpong
By: 'Simon Langcaster'
Jan 05,2015
0 people found
this helpful
After what can only be explained as an awful experience with another agent. My neighbor living across the road recommended I speak to the Lettings Manager Daniel Sarpong at Mann Sydenham, as Mann had let their rental property for the last 3 years and had provided ...
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Comment on agent fees
I paid less with the other agent last time an received a nightmare,I would pay these again with no reservation for the peace of mind!
Was this helpful? Yes
Jan 05,2015
Minithumbup
Daniel Sarpong
Hazel Henwood
By: 'Ruth Barton'
Jan 05,2015
0 people found
this helpful
After I had almost given up hope on finding a decent tenant, we were initially going to rent the house privately through a few online agents and gumtree however after a few how can I say " undesirables" came through the door I found ...
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Comment on agent fees
Relative to service
Was this helpful? Yes
By: Hazel Henwood
Jan 09, 2015
View all comments (1)
Dear Ruth Thank you for your lovely review, you were a pleasure to deal with and we look forward to working again with you soon. ...
Dec 31,2014
Minithumbup
Daniel Sarpong
By: 'Mr Patrick Tomlinson'
Dec 31,2014
0 people found
this helpful
Dealing with Mann Sydenham branch has reversed my previously negative view of Estate Agents. We were delighted to have met Daniel who listened to our requirements and provided options tailored to my needs but did so with the most friendly demeanour. Prior to putting property ...
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Comment on agent fees
YOU GET WHAT YOU PAY FOR IN THIS LIFE I ALWAYS SAY
Was this helpful? Yes
By: Hazel Henwood
Jan 03, 2015
View all comments (1)
Dear Patrick Thank you for your lovely review of our branch, we are so happy you are pleased with your new tenants and the feeling is certainly the same from them. We look forward to looking after you for many years to come. ...
Dec 31,2014
Minithumbup
Daniel Sarpong
Doug Treleven
By: 'Mrs Henry'
Dec 31,2014
1 people found
this helpful
This agency is the one to go to - either as a prospective tenant or landlord. The whole experience of letting with Mann Lettings was excellent. I was on the market with another agent on the high street for 3 weeks when i received one of ...
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Comment on agent fees
NOT AN ISSUE
Was this helpful? Yes
By: Hazel Henwood
Jan 03, 2015
View all comments (1)
Thank you for your positive review Mrs Henry, we are very happy that you have been pleased with the service we have offered. ...
Dec 25,2014
Minithumbup
Daniel Sarpong
By: 'Derek P'
Dec 25,2014
1 people found
this helpful
I have been using Daniel via Mann Lettings for now over two years. Overall, they have been nothing but brilliant throughout. The big plus and why I will always go back to them is, when things go wrong (and they do in the letting game) ...
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Comment on agent fees
Reasonable for service level
Was this helpful? Yes
By: Hazel Henwood
Jan 03, 2015
View all comments (1)
Dear Derek, we value your comments and look forward to working with you for many more years. Thank you for the Christmas Card and biscuits which were devoured within a few hours. ...
Dec 24,2014
Minithumbup
Doug Treleven
By: 'Jade'
Dec 24,2014
0 people found
this helpful
Generally we found the agency to be very helpful and efficient. Doug was charming and a great communicator- showing us around the property. The majority of the steps to signing the contract went smoothly, with one hiccup during staff annual leave during which people trying ...
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Comment on agent fees
Fees always feel too expensive at all agencies, especially when tenants have to pay old and new ones and also over guarantors.
Was this helpful? Yes
By: Branch Manager
Jan 03, 2015
View all comments (1)
Dear Jade We thank you for your comments and have taken steps to look into the extra services offered with our affilated companies and the way they approach our customers. Hazel was very touched by your kind words and hope you will be very happy in your new home. We would certainly welome you back if you ever need to find a new property in the future. ...
Dec 20,2014
Minithumbup
Daniel Sarpong
By: 'Mr Peerson'
Dec 20,2014
0 people found
this helpful
I am not one to write reviews however on this occasion I believe an exception was due for Mann Lettings. Having lived in Sydenham for over a decade now you see a number of agents open and close over the years, however after doing my ...
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Was this helpful? Yes
Dec 17,2014
Minithumbup
Daniel Sarpong
Doug Treleven
By: 'Jo Ryans'
Dec 17,2014
0 people found
this helpful
I approached Mann Lettings Sydenham after reading great reviews about them. I needed to rent out my flat very quickly due to my relocation abroad. I must admit I was a bit stressed out as it's my first time as a landlord, with 1 month ahead ...
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Comment on agent fees
More than reasonable for the service I received
Was this helpful? Yes
By: Hazel Henwood
Jan 03, 2015
View all comments (1)
Thank you Jo for your great comments about Doug and Dan, we work very hard to deliver excellent customer service here at the Sydenham Branch and it is wonderful to hear you are pleased with us. ...
Areas covered
  • SE26
  • SE20
  • SE19
  • SE23
  • SE4
  • SE22
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 96% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£136,000
  • Max: Β£370,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TPOS NLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 0 12 2 3 1 1 0 1 0
Courtney Harris Courtney Harris
Assistant Branch Manager
30 reviews

About Courtney No description set View full profile
Daniel Sarpong Daniel Sarpong
Lettings Manager
87 reviews

About Daniel I have worked in the South East London area for 9 years, and have been at Mann Countrywide for the last year. As a Lettings Manager I have seen how the market has grown considerably since I started, b View full profile
Doug Treleven Doug Treleven
Senior Lettings Negotiator
34 reviews

About Doug I have worked for Mann Countrywide for the last year and have seen how the Sydenham area has developed. I grew up in South London too, so it will also be a place I can talk a lot about. Our office is View full profile
Hazel Henwood Hazel Henwood
Lettings Co-Ordinator
11 reviews

About Hazel I am relatively new to the Mann Sydenham Lettings team, but have worked for Mann Countrywide for the last 6 years. It is a great place to live and work with many community events and independent store View full profile
Guy Marsh - no image available Guy Marsh
Sales Associate
2 reviews

About Guy I joined the company in the late 1990s and progressed swiftly becoming a Senior Valuer in one of the most successful branches in the South East. My background in Corporate Banking has provided me with View full profile
Lee Goodall Lee Goodall
Sales Manager
1 reviews

About Lee I am the Sales manager of the Sydenham branch and I joined Mann in 1998, and during that time I have built up vast experience whilst working in several Mann offices across South East London. I have be View full profile
Natalie Parton Natalie Parton
Sales negotiator
2 reviews

About Natalie Since joining MANN countrywide several years ago I quickly progressed from a trainee sales negotiator to a senior sales negotiator. Having worked in several of the MANN offices in South East London I View full profile
Dominika Farkasova - upload your photo Dominika Farkasova
3 reviews

About Dominika No description set View full profile

Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee Β£50 per tenant

- Referencing Fee Β£75 per tenant

- Check-in fee - minimum of Β£72.00

- Tenancy Agreement Β£300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee Β£100 per guarantor

- Agreement of Guarantee Β£75

- And if the tenant is a company:

- Company Referencing Fee Β£175

- Β£125 for any extension agreements<

Other Charges:

- Change of Sharer Β£300

- Extension Agreements Β£125

- Outgoing reference fee Β£24

Optional extras if agreed:

- Express Move-In within 3 days Β£100

- Express Move-In within 5 days Β£50

- Saturday Move-In Β£60

- Change of Sharer Β£300

- Pet licence fee Β£75
Last updated at 4:58 PM 07/01/2016 by Daniel Sarpong

Complaints Procedure

No procedure set.
Last updated at 4:58 PM 07/01/2016 by Daniel Sarpong

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