• Daniel Sarpong
    Daniel Sarpong
  • Doug Treleven
    Doug Treleven
  • Hazel Henwood
    Hazel Henwood
  • upload your photo
    Guy Marsh
  • Lee Goodall
    Lee Goodall
  • Natalie Parton
    Natalie Parton
Offering a complete range of letting services for landlords and tenants at our letting agent in Sydenham.
Mann

63 Sydenham Road Sydenham, London
Greater London
SE26 5UA

02087768491

Mar 08,2016
Minithumbup
By:
Mar 08,2016
0 people found
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I can't recommend Mann Sydenham highly enough. Doug and Daniel took the stress out of finding a new place for my family to live. Their service was at all times professional and cordial; and everything was clearly explained. The properties I viewed through Mann, including the one we eventually took, were of a notably higher standard than those available through their competitors, whose suggestions had left me rather despondent! Thanks to Doug and Daniel, my partner and I and our 14 month old ...
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Comment on agent fees
Very reasonable.
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Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
I was very impressed with the staff at the Sydenham branch. They were very professional but friendly and treated me well. I would thoroughly recommend anyone to use their services as I was put at ease as soon as I entered the branch. Definitely happy to use them again without any hesitation. Well done and thank you for all your support...
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Comment on agent fees
Exceptional
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Oct 03,2015
Minithumbup
By:
Oct 03,2015
1 people found
this helpful
We bought our house and sold our old flat through Mann. The team handled both processes with great professionalism throughout, and were very helpful at keeping an at times complicated purchase on the rails through some skilful negotiating. We were also impressed by the speed at which the sale was achieved for above our initial asking price....
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Aug 26,2015
Minithumbup
By:
Aug 26,2015
1 people found
this helpful
I have a small block of flats and used several agents to help me let the flats when the building was completed two years ago, I now just use Mann Sydenham as none of the others came close to offering the level of service provided by Mann. Mann tended, to have more viewings than the other agents but just as importantly they worked the viewings they had to find me tenants. They were so effective at this that the building was filled solely by tenants supplied by Mann - hence why I have ditched usin...
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Comment on agent fees
BETTER THAN MOST
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Aug 26,2015
Minithumbup
By:
Aug 26,2015
1 people found
this helpful
We tried renting our flat through another agent but they failed to get any interest and advised us to drop the price. Mann noticed we'd done so and got in touch to protest - they were certain they could get us a tenant at the original asking price. Our original agent agreed to let them have a go. They came good straight away, letting the place with just one viewing, they had a corporate client on their books who was looking for exactly what we had to offer. Impressive. We've been with them for 1...
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Comment on agent fees
FAIR
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Aug 26,2015
Minithumbup
By:
Aug 26,2015
1 people found
this helpful
Mann Sydenham told me that they would find a long term tenant for my property if I gave them just one afternoon. I found it hard to believe that they could do this so quickly, but thought it was worth at least giving it a go. To my surprise, they were true to their word: after just one afternoon they had three solid offers for me and helped to guide to the best one. I have found Mann representatives, in particular Daniel and Doug, extremely pleasant and helpful to deal with and would definitely ...
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Aug 24,2015
Minithumbup
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Aug 24,2015
0 people found
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Compared to the depressing experience I had two years ago with another London letting agent (on Sydenham High Street), my year renting as a landlord with Mann has been flawless from start to finish. They do everything completely by the book, any problems were resolved within hours of the tenants reporting it and the staff are highly competent, helpful and friendly. A rare gem in a sector full of cowboys and rip-off merchants. Keep up the good work!...
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Aug 24,2015
Minithumbup
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Aug 24,2015
0 people found
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We've just rented our house with Mann Sydenhaml and have had fantastic service from them. Getting the house on the market was handled extremely efficiently with an absolute minimum of fuss, they arranged loads of viewings, helped us choose a tenant and have then ensured they moved in with the timescale that we wished for. I really cannot fault their service, and wouldn't hesitate to recommend them. Daniel handled the process and has been an absolute pleasure to work with. My brother and I are pr...
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Comment on agent fees
You get what you pay for in this world
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Aug 24,2015
Minithumbup
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Aug 24,2015
0 people found
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Daniel and his team at Mann were not only very professional but they were immensely respectful of both me and my home. When they first came to view my home for potential rentals they were the ONLY agents who asked if they should remove their shoes before walking in. This attention and care started our successful relationship - not only was my home rented - it was let at asking price. I would highly recommend Mann as the people who go that extra mile and show thorough care to the details - the ...
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Comment on agent fees
Reasonable
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Aug 24,2015
Minithumbup
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Aug 24,2015
0 people found
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I let my flat through Mann on Sydenham High Street, and could not be happier with the service provided. In particular, Hazel Henwood was absolutely fantastic. As anxious landlords, she went out of her way to make the process as smooth as possible for us, answering all our emails and calls quickly providing us with reassurance as well as information all along the way. Thanks also to Daniel and the rest of the team for their help. Definitely a...
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Aug 24,2015
Minithumbup
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Aug 24,2015
0 people found
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What can I say Daniel and his team outshone any other of her competitors out of the water and certainly made letting my family home a very easy stress free process. Doug in particular who was the agent who specifically let our property went way above and beyond and there really is not enough gratitude that I can give. THANK YOU THANK YOU THANK YOU GUYS!!! You were all terrific and there will be referrals from me and Angie for a lifetime. I could of quite easily had gone with a number of agen...
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May 21,2015
Minithumbup
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May 21,2015
0 people found
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Lee was very friendly, asked us what our expectations were then summarized how he would advertise our property for sale. Natalie handled all viewing appointments and she recommended their conveyancing service, We were surprised at how many viewings there were and was always notified beforehand. We valued the feedback. I could speak to Lee and Natalie at any time during office hours. The agents and conveyancing team did an excellent job and handled the sale very well. We would happily recommend t...
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Apr 27,2015
Minithumbup
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Apr 27,2015
0 people found
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The whole process was proffessionally dealt with. Members of staff were courteous and friendly. Called them to give them a description of the type of property we were looking for and they didn't let us down. Daniel Sarpong you have a great team there *****...
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Apr 25,2015
Minithumbup
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Apr 25,2015
0 people found
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Mann were very good at responding to a very sudden decision to sell our property after finding our next property much quicker than we had expected. With a good knowledge of the local area, slightly more realistic valuations than other local agents, Mann sold our property in 10 days! Guy was a great support throughout the process, and a strong link between buyer and seller, making the process smooth and as stress free as possible. We would definitely use them again!...
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Apr 02,2015
Minithumbup
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Apr 02,2015
0 people found
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Excellent Customer Service. Doug was very helpful in securing the Let. Very friendly & informative. Dan was very helpful in chasing paper work at the second stage. Also helpful & friendly Hazel was great at ensuring all the detalis were correct at move in time. Altogether we were very happy with the service. Thank you Sydenham branch!...
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Comment on agent fees
Fees are a bit high!
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Feb 05,2015
Minithumbup
By:
Feb 05,2015
0 people found
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Hazel and Doug were very approachable and responsive and were both able to answer all questions I had (which were numerous as this was the first place I had rented in London!). Hazel in particular showed flexibility on move in date and booking of inventory clerk which enabled me to arrange furniture delivery earlier than expected. I would thoroughly recommend both Doug and Hazel to prospective tenants and landlords alike, appears to be a very well run branch....
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Comment on agent fees
Fees were higher than I had been quoted at other agencies. Total charges of β€š£450 versus ~β€š£180 from another agent in South West where I was looking. This was the only disappointing aspect as other elements of the service were good.
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By: Branch manager
Feb 23, 2015
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Dear Adam Thank you for your very kind words regarding the team at Sydenham Branch, we hope you and your family will be very happy in your new home.....
Jan 16,2015
Minithumbup
By:
Jan 16,2015
1 people found
this helpful
Daniel at Mann Lettings recently managed the rental of one of my recently purchased buy to let apartments in Anerley on my behalf. At the outset, I asked two other firms to pitch for the business. I awarded the work to Daniel because he was prepared to be flexible on fees, devising an elegant fee structure which was of mutual benefit to both Mann and myself. Throughout the process Hazel the Lettings Coordinator was always proactive and kept me fully informed on progress. Without fail they update...
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Comment on agent fees
Comparable to the other agents I met with
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Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
this helpful
We recently let my apartment with Mann Lettings Sydenham and I can't speak highly enough of Daniel S and Doug T. They were exceptionally helpful at every stage of the process. From the first phone call, they always went the extra mile, were very efficient, unfailingly professional and extremely understanding. We hope to work with them in the future. After hearing so many horror stories people have been through being a first time landlord, our experience was quite the opposite. Thank you very muc...
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Jan 05,2015
Minithumbup
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Jan 05,2015
0 people found
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After what can only be explained as an awful experience with another agent. My neighbor living across the road recommended I speak to the Lettings Manager Daniel Sarpong at Mann Sydenham, as Mann had let their rental property for the last 3 years and had provided an excellent service throughout in her words, I have to say they didn't disappoint. Mann in Sydenham high street consistently provided me a Grade A service as letting agents, and also go above and beyond their duties to ensure my n...
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Comment on agent fees
I paid less with the other agent last time an received a nightmare,I would pay these again with no reservation for the peace of mind!
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Jan 05,2015
Minithumbup
By:
Jan 05,2015
0 people found
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After I had almost given up hope on finding a decent tenant, we were initially going to rent the house privately through a few online agents and gumtree however after a few how can I say " undesirables" came through the door I found Mann Sydenham through the recommendation of a colleague at the council. It was a nice experience to meet an estate agent who wasn't trying to hustle me out of every penny I had. When I met Daniel. He was straightforward and accommodating. Hazel then ste...
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Comment on agent fees
Relative to service
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By: Hazel Henwood
Jan 09, 2015
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Dear Ruth Thank you for your lovely review, you were a pleasure to deal with and we look forward to working again with you soon.....
Dec 31,2014
Minithumbup
By:
Dec 31,2014
0 people found
this helpful
Dealing with Mann Sydenham branch has reversed my previously negative view of Estate Agents. We were delighted to have met Daniel who listened to our requirements and provided options tailored to my needs but did so with the most friendly demeanour. Prior to putting property on to market we had the majority of local agents visit our home. The Mann team stood out to us,the nationwide coverage and experience of the lettings team I didn't doubt from our first encounter. I had a brief discu...
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Comment on agent fees
YOU GET WHAT YOU PAY FOR IN THIS LIFE I ALWAYS SAY
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By: Hazel Henwood
Jan 03, 2015
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Dear Patrick Thank you for your lovely review of our branch, we are so happy you are pleased with your new tenants and the feeling is certainly the same from them. We look forward to looking after you for many years to come.....
Dec 31,2014
Minithumbup
By:
Dec 31,2014
1 people found
this helpful
This agency is the one to go to - either as a prospective tenant or landlord. The whole experience of letting with Mann Lettings was excellent. I was on the market with another agent on the high street for 3 weeks when i received one of their letters through the door,from the start Daniel and the rest of the team were leaps and bounds ahead of the other agent with photos taken the very same day, I saw the premium listing on Rightmove that night! Professional, helpful and quick to let my property...
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Comment on agent fees
NOT AN ISSUE
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By: Hazel Henwood
Jan 03, 2015
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Thank you for your positive review Mrs Henry, we are very happy that you have been pleased with the service we have offered.....
Dec 25,2014
Minithumbup
By:
Dec 25,2014
1 people found
this helpful
I have been using Daniel via Mann Lettings for now over two years. Overall, they have been nothing but brilliant throughout. The big plus and why I will always go back to them is, when things go wrong (and they do in the letting game) they are always contactable and never bury their heads in the sand when you need them most. Nothing is too much trouble. Tenants are always found quickly and I feel my custom is really valued. I have used agents the past but realise it have been a false economy if ...
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Comment on agent fees
Reasonable for service level
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By: Hazel Henwood
Jan 03, 2015
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Dear Derek, we value your comments and look forward to working with you for many more years. Thank you for the Christmas Card and biscuits which were devoured within a few hours.....
Dec 24,2014
Minithumbup
By:
Dec 24,2014
0 people found
this helpful
Generally we found the agency to be very helpful and efficient. Doug was charming and a great communicator- showing us around the property. The majority of the steps to signing the contract went smoothly, with one hiccup during staff annual leave during which people trying to cover seemed a little confused and reference checks slowed down. The communication from Hazel was always clear and she was very personable. We were given lots of information about the landlords and the house which felt ...
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Comment on agent fees
Fees always feel too expensive at all agencies, especially when tenants have to pay old and new ones and also over guarantors.
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By: Branch Manager
Jan 03, 2015
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Dear Jade We thank you for your comments and have taken steps to look into the extra services offered with our affilated companies and the way they approach our customers. Hazel was very touched by your kind words and hope you will be very happy in your new home. We would certainly welome you back if you ever need to find a new property in the future.....
Dec 20,2014
Minithumbup
By:
Dec 20,2014
0 people found
this helpful
I am not one to write reviews however on this occasion I believe an exception was due for Mann Lettings. Having lived in Sydenham for over a decade now you see a number of agents open and close over the years, however after doing my own research and speaking to a few friends in the area Mann seemed to be the constant positive. After doing a little mystery shop of the high street agents of my own, I have to say I had to agree. By far the best estate agent's I dealt with. Always ready to ans...
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Dec 17,2014
Minithumbup
By:
Dec 17,2014
0 people found
this helpful
I approached Mann Lettings Sydenham after reading great reviews about them. I needed to rent out my flat very quickly due to my relocation abroad. I must admit I was a bit stressed out as it's my first time as a landlord, with 1 month ahead of me before moving, but when I was welcomed by Daniel the lettings manager on the phone he made me feel immediately comfortable, with his calm and polite confidence. After our initial meeting i immediately decided to instruct Mann to look for a tenant. Da...
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Comment on agent fees
More than reasonable for the service I received
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By: Hazel Henwood
Jan 03, 2015
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Thank you Jo for your great comments about Doug and Dan, we work very hard to deliver excellent customer service here at the Sydenham Branch and it is wonderful to hear you are pleased with us.....
Dec 17,2014
Minithumbup
By:
Dec 17,2014
0 people found
this helpful
Excellent service from the Mann Lettings Sydenham team when renting my property. Daniel & Doug were professional and accommodating throughout the process and provided insightful information both for the rental of our property. Having heard reports from friends on their bad experiences with other local agents on Sydenham high street, I couldn't recommend Mann Lettings highly enough....
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Comment on agent fees
IN LINE AND A LITTLE CHEAPER THEN THE OTHERS ON SYDENHAM HIGH STREET
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Dec 15,2014
Minithumbup
By:
Dec 15,2014
0 people found
this helpful
Thanks to Mann for providing me and my family a fantastic three bed room flat, They provide me all the information witch is needed to rent a flat. Their way of letting is very simple and smooth, much better then acorn and some other state agent. I will have to say thanks to them and to their management team. Definitely recommending them to others....
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Nov 09,2014
Minithumbup
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Nov 09,2014
0 people found
this helpful
I found the level of service from Doug at Mann Sydenham excellent . From the first phone call to the viewing and the offer stage Doug has kept me informed and guided me through the letting process with real care. As a new renter I have visited many local agents but I have not been impressed. Exceptional!...
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Nov 09,2014
Minithumbup
By:
Nov 09,2014
0 people found
this helpful
I bought my flat with Mann in the 2006 and when the time came to sell it, I couldn't think of a better agent to help me. They did not disappoint. The sale of my flat took longer than I had anticipated and throughout the sometimes frustrating sale process, Hazel, Lee and Matt got through me the worst. I appreciated the constructive feedback on presenting the flat for viewings etc and appreciated even more their wise words every time the sale took a stumble. They were professional, knowle...
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Comment on agent fees
I felt that the entire team wo led tirelessly for me and more than earned the fees
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Areas covered
  • SE26
  • SE20
  • SE19
  • SE23
  • SE4
  • SE22
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 98% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£136,000
  • Max: Β£370,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TPOS NLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 0 10 1 3 0 1 0 1 0
Daniel Sarpong Daniel Sarpong
Lettings Manager
88 reviews

About Daniel I have worked in the South East London area for 9 years, and have been at Mann Countrywide for the last year. As a Lettings Manager I have seen how the market has grown considerably since I started, b View full profile
Doug Treleven Doug Treleven
Senior Lettings Negotiator
32 reviews

About Doug I have worked for Mann Countrywide for the last year and have seen how the Sydenham area has developed. I grew up in South London too, so it will also be a place I can talk a lot about. Our office is View full profile
Hazel Henwood Hazel Henwood
Lettings Co-Ordinator
11 reviews

About Hazel I am relatively new to the Mann Sydenham Lettings team, but have worked for Mann Countrywide for the last 6 years. It is a great place to live and work with many community events and independent store View full profile
Guy Marsh - no image available Guy Marsh
Sales Associate
2 reviews

About Guy I joined the company in the late 1990s and progressed swiftly becoming a Senior Valuer in one of the most successful branches in the South East. My background in Corporate Banking has provided me with View full profile
Lee Goodall Lee Goodall
Sales Manager
1 reviews

About Lee I am the Sales manager of the Sydenham branch and I joined Mann in 1998, and during that time I have built up vast experience whilst working in several Mann offices across South East London. I have be View full profile
Natalie Parton Natalie Parton
Sales negotiator
2 reviews

About Natalie Since joining MANN countrywide several years ago I quickly progressed from a trainee sales negotiator to a senior sales negotiator. Having worked in several of the MANN offices in South East London I View full profile

Job vacancies

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Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee Β£50 per tenant

- Referencing Fee Β£75 per tenant

- Check-in fee - minimum of Β£72.00

- Tenancy Agreement Β£300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee Β£100 per guarantor

- Agreement of Guarantee Β£75

- And if the tenant is a company:

- Company Referencing Fee Β£175

- Β£125 for any extension agreements<

Other Charges:

- Change of Sharer Β£300

- Extension Agreements Β£125

- Outgoing reference fee Β£24

Optional extras if agreed:

- Express Move-In within 3 days Β£100

- Express Move-In within 5 days Β£50

- Saturday Move-In Β£60

- Change of Sharer Β£300

- Pet licence fee Β£75
Last updated at 4:58 PM 07/01/2016 by Daniel Sarpong

Complaints Procedure

No procedure set.
Last updated at 4:58 PM 07/01/2016 by Daniel Sarpong

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