• Gary Steadman
    Gary Steadman
  • Sarah Walker
    Sarah Walker
  • Amy Cook
    Amy Cook
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    matthew doddington
  • claim your profile
    Chloe dyer
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    Unknown
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    Rebecca Heath
No description for branch.
Mann

1 Manse Parade London Road, Swanley
Kent
BR8 8DA

01322800176
Sep 17,2017
Minithumbup
Chloe dyer
By: 'Nicole and Hubertus'
Sep 17,2017
0 people found
this helpful
Charlie (MANN, Swanley) showed us 2 really nice flats to rent of which one was absolutely stunning. He helped us competently and supportively to make the right decision. Chloe (MANN, Swanley) guided us through the whole application process in a kind and capable manner. With their help, we found the right flat for our needs. The whole process was a pleasant experience....
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Aug 18,2017
Minithumbup
Chloe dyer
By: 'Cece'
Aug 18,2017
0 people found
this helpful
Chloe Dyer was really helpful and made the moving process as smooth as possible, from going through the paperwork to the signing of the documents. Very accommodating and friendly staff in Mann and I am happy with the excellent customer service I received both from Chloe and Charlie who carried out my viewing. They are both an asset to Mann....
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Comment on agent fees
Not the best - they were a bit steep but its done now
Was this helpful? Yes
May 09,2017
Minithumbup
Chloe dyer
By: 'Joanne king'
May 09,2017
1 people found
this helpful
Very helpful very pleasant would recomend to other people to use this branch and to deal with Amy or chloe...
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Comment on agent fees
Very friendly staff very polite Amy and chloe were very helpful
Was this helpful? Yes
May 08,2017
Minithumbup
Amy Cook
Chloe dyer
By: 'Laura Childs'
May 08,2017
1 people found
this helpful
I have worked very closely with Mann Countrywide for several years. I have found Amy and Chloe to be extremely professional and helpful in all area's of my business needs....
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Was this helpful? Yes
Apr 17,2017
Minithumbup
Amy Cook
Chloe dyer
By: 'Clarke wren'
Apr 17,2017
1 people found
this helpful
Me and my partner where very happy with the overall process of the completion of our rental of 7 new cottages bean. Both Chloe and Amy where very efficient with the handling of the whole process. We since have phoned about a couple of issues in the property, those issues have been delt with promptly also. Going forward again we would be more than happy to use this estate agent when searching for new properties....
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Was this helpful? Yes
Mar 24,2017
Minithumbdown
Gary Steadman
By: 'Marion'
Mar 24,2017
0 people found
this helpful
Shocking approach to "managing" a let property - I still have nightmares about this horrible man. We had holes in the roof, rising damp, faulty electrics and then to add insult to injury he messed up my application with my next property meaning I lost money and the property. He lied on the application form and said that I hadn't paid rent for an entire year when he should have explained one month was late due to no response with leaky roof!...
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Comment on agent fees
high fees
Was this helpful? Yes
Mar 22,2017
Minithumbup
Gary Steadman
Amy Cook
By: 'Haydar'
Mar 22,2017
0 people found
this helpful
Great agent! Friendly service! Very pleased with agent would highly recommend! Property was let within the same day of instruction...
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Mar 16,2017
Minithumbup
Gary Steadman
Sarah Walker
By: 'john crotty'
Mar 16,2017
0 people found
this helpful
Both these members of staff have been very help full to me when dealing with any thing to do with my house , over the phone or by email....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 16,2017
Minithumbup
Gary Steadman
By: 'Lkerr'
Mar 16,2017
0 people found
this helpful
If you are looking to sell your house I would highly recommend Gary and the Swanley team at Mann. Everything from the valuation, advice, photographs and communication throughout the process was excellent....
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Comment on agent fees
Good, I was very happy with the fee agreed.
Was this helpful? Yes
Dec 16,2016
Minithumbup
Sarah Walker
Amy Cook
By: 'Kelsi and Jack'
Dec 16,2016
0 people found
this helpful
I had such a good experience with Man , Swanley! Amy and Sarah were both friendly, efficient and easy to speak to ladies! We had a quick move in time of just over a week - a lot quicker than we expected being that the move was close to Christmas. I felt at ease knowing I had such dedicated people helping me to find my perfect home - which they succeeded! The paperwork didn't talk too long either! We were booked in fairly quickly and were seen to earlier than our appointment time. Mann Sw...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2016
Minithumbup
Gary Steadman
Sarah Walker
By: 'Arvida Ltd'
Dec 13,2016
0 people found
this helpful
Gary, Sarah and Amy look after our portfolio of properties throughout Kent and provide an excellent professional and friendly service. They have an outstanding knowledge of the area and are fast to respond to any requests or queries. Having used various other agents in the past I am delighted to be working with this team at Swanley....
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Aug 26,2016
Minithumbup
Sarah Walker
Amy Cook
By: 'Ashley'
Aug 26,2016
0 people found
this helpful
Excellent customer service, fantastic knowledge of the property and surroundings. Also it was great to see is somebody that didn't have to read anything from a book/paperwork, they knew exactly what information was needed to pass on and wasn't kept sitting in the office for too long. Very professional too....
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Comment on agent fees
Not a bad word to say, all positives
Was this helpful? Yes
Aug 15,2016
Minithumbup
By: 'Steve boram'
Aug 15,2016
0 people found
this helpful
Everyone at mann conducted a excellent service , hassle free ,easy and regular communications is 100%, I would strongly recommend these highly proffesional staff to anyone , they made my moving stress free ....
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Comment on agent fees
Agent fees are very honest
Was this helpful? Yes
Aug 02,2016
Minithumbup
Amy Cook
Sarah Walker
By: 'Rob'
Aug 02,2016
0 people found
this helpful
I have recently rented a property through Mann in Swanley and the service from start to finish was the best I could of dreamed of. All aspects and requirements were explained in detail and help with every part of the moving process was at hand. Outstanding service and most helpful people I have come across for along time....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 27,2016
Minithumbup
Sarah Walker
Gary Steadman
By: 'MT'
Jul 27,2016
0 people found
this helpful
Very pleased with the advice and support offered by the staff at Mann's. Nothing was too much trouble and staff were quick to respond to the many questions asked in person, over the phone and by email. Would recommend them!...
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Comment on agent fees
Fees were much as expected and all negotiated inclusions were evident in final cost.
Was this helpful? Yes
Jul 26,2016
Minithumbup
Gary Steadman
Sarah Walker
By: 'P J'
Jul 26,2016
0 people found
this helpful
Excellent service covered all bases they let the property in three weeks. The tenant they found seems to fit the bill perfectly...
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Comment on agent fees
Not to expensive
Was this helpful? Yes
Jul 25,2016
Minithumbup
Sarah Walker
Gary Steadman
By: 'Nicknack'
Jul 25,2016
1 people found
this helpful
Also not forgetting, Amy Cook. Had trouble almost as soon as I moved in. front door lock got jammed. I couldn't get out. Sorted quickly. Good team, well looked after....
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Comment on agent fees
I can't even remember what they were.
Was this helpful? Yes
Jun 10,2016
Minithumbup
Gary Steadman
By: 'Jackie M'
Jun 10,2016
0 people found
this helpful
Gary is the most approachable, efficient and professional gent. The process ,whilst being an anxious wait was fair and Gary always called me when he said he would. In addition to Gary I have to compliment both Amy & Sarah on their friendly, knowledgeable, efficient service. Nothing has been too much trouble and I am always greeted with a warm and friendly approach. The team have made my move seamless and pleasant, and I would highly recommend them to anyone for any property need. I have mad...
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Comment on agent fees
In line with current market trend.
Was this helpful? Yes
Jun 06,2016
Minithumbup
Amy Cook
By: 'Naomi'
Jun 06,2016
0 people found
this helpful
Amy dealt with everything very efficiently and was always very helpful - explaining things very clearly along the way. Thank you!...
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May 23,2016
Minithumbup
Sarah Walker
By: 'Michelle Leach'
May 23,2016
0 people found
this helpful
Sarah was brilliant, very thorough and took us through the process of becoming a landlord very well. No questions were too much trouble and she provided some very helpful advice. I was really pleased with the service we received and the progress that has been made with our letting. Many Thanks Sarah!...
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Comment on agent fees
Good
Was this helpful? Yes
May 12,2016
Minithumbup
By: 'DH'
May 12,2016
0 people found
this helpful
Hi, very good service by this team, Amy knew straight away what would suit me and was able to fix up a viewing very quickly. Slight problem with confused access time's on the day but sorted out quickly by Sarah. David...
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May 11,2016
Minithumbup
Sarah Walker
Gary Steadman
By: 'Hayley Brown'
May 11,2016
0 people found
this helpful
Sarah was excellent when dealing with us, she was polite and very professional. The speed in which she turned things around was impressive and always provided us with information we required promptly and accurately. We recieved brilliant customer service. Thank you! Amy was also proffessional and welcoming....
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Comment on agent fees
Good
Was this helpful? Yes
May 10,2016
Minithumbup
Sarah Walker
By: 'Mike D'
May 10,2016
0 people found
this helpful
Sarah Walker has made my tenant experience a very smooth process and she is at hand to help with any teething problems regarding settling in to 15 Saxby Apartments The Fold Sidup plus she also sorted the phone and Internet problem direct with the Landlord where by we both save money as he previously took out a contract. Please forward this positive feedback to Sarah's line manager for use in her annual appraisal Best regards Michael Doolan...
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Comment on agent fees
Good in my opinion but my work footed the bill Therefore I didn't have to consider these costs
Was this helpful? Yes
May 05,2016
Minithumbup
Sarah Walker
Gary Steadman
By: 'Jonathan'
May 05,2016
0 people found
this helpful
The service that I have received from the Mann's team at the Swanley office has been absolutely excellent. This is the first time that I have been a landlord, and the team could not have been more helpful in guiding me through the whole process. Gary gave me a very clear brief when we first met, and the flat was advertised within the following two days. The flat was extremely well marketed, and the first viewing resulted in a full price offer. Sarah has done an excellent job of setting up my acc...
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Comment on agent fees
The fees are perfectly reasonable in view of the very high quality service that I have received.
Was this helpful? Yes
May 05,2016
Minithumbup
Sarah Walker
Amy Cook
By: 'JessyMaher'
May 05,2016
0 people found
this helpful
Amazing service from the ladies, especially with some niggles that we had. Could not have asked for anything more! Went above and beyond what anyone could expect :)...
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Comment on agent fees
Average
Was this helpful? Yes
Apr 18,2016
Minithumbup
Sarah Walker
Amy Cook
By: 'Happy tennant'
Apr 18,2016
0 people found
this helpful
Friendly, helpful and easy to deal with. I feel they went above and beyond and did all they could help what is usually a stressful experience be as smooth and painless as possible....
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Comment on agent fees
Standard for property type and size
Was this helpful? Yes
Apr 18,2016
Minithumbup
Sarah Walker
Amy Cook
By: 'Richard'
Apr 18,2016
0 people found
this helpful
I found them quite quick on all items that I needed done. and I found them very professional in dealing with them compared to other agents....
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Comment on agent fees
could have been a little smaller
Was this helpful? Yes
Mar 22,2016
Minithumbup
Amy Cook
By: 'Jen c'
Mar 22,2016
0 people found
this helpful
We can't fault Amy, she was professional and considerate but more than that she was warm, approachable and such a lovely lady....
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Comment on agent fees
Can't compare as this is first time.
Was this helpful? Yes
Mar 07,2016
Minithumbup
Sarah Walker
By: 'Jean'
Mar 07,2016
0 people found
this helpful
This is the first time I have let a property and Sarah was very helpful and accommodating in finalising the letting of my flat especially as I was out of the country at the time it all came together....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 18,2016
Minithumbup
Sarah Walker
Amy Cook
By: 'Sainimili'
Feb 18,2016
1 people found
this helpful
I would highly recommend Mann Swanley to anyone I know that is looking for a house to buy or rent. Amy and Sarah were extremely helpful in the overall process. Amy initially contacted me regarding a viewing I had forgotten about, and because of her efficiency, I am now moving into the property, less than two weeks later. Sarah was also very thorough and helpful when it came to filling out the paperwork and explaining the tenancy process. Overall, extremely satisfied with the service and they are...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
33 0 39 2 1 0 0 0 1 0
Gary Steadman Gary Steadman
22 reviews

About Gary No description set View full profile
Sarah Walker Sarah Walker
51 reviews

About Sarah No description set View full profile
Amy Cook Amy Cook
Negotiator
33 reviews

About Amy I have been working in residential lettings for just over a year now. I have been at Mann in Dartford For just over 2 months and really enjoy the high energy environment and am passionate about provi View full profile
matthew doddington - upload your photo matthew doddington
3 reviews

About matthew No description set View full profile
Chloe dyer - upload your photo Chloe dyer
5 reviews

About Chloe No description set View full profile
 Unknown - upload your photo Unknown
1 reviews

About No description set View full profile
Rebecca Heath - no image available Rebecca Heath
Lettings Negotiator
0 reviews

About Rebecca No description set View full profile

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Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee Β£50 per tenant

- Referencing Fee Β£75 per tenant

- Check-in fee - minimum of Β£72.00

- Tenancy Agreement Β£300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee Β£100 per guarantor

- Agreement of Guarantee Β£75

- And if the tenant is a company:

- Company Referencing Fee Β£175

- Β£125 for any extension agreements<

Other Charges:

- Change of Sharer Β£300

- Extension Agreements Β£125

- Outgoing reference fee Β£24

Optional extras if agreed:

- Express Move-In within 3 days Β£100

- Express Move-In within 5 days Β£50

- Saturday Move-In Β£60

- Change of Sharer Β£300

- Pet licence fee Β£75
Last updated at 2:37 PM 02/06/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:37 PM 02/06/2015 by allAgents

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