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150 High Street Rochester, Rochester

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Jul 10,2015
By: 'Amelia'
Jul 10,2015
1 people found
this helpful
I spoke to Jill at one Rochester branches. Both times i rang with inquiries , her manner and tone of her voice was very obnoious and bland. Look at the website. No interest in you as a human being and your situation,. Spoken to a number of different companies. They were happy and egar to help. Did not enjoy the service at all. No personal skills!!! That is her job to be personable. Thanks...
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What agent could do to change your mind?
Asked my position, what i was interested in buying. At the very least!
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Aug 11,2014
By: 'Annoyed Mann Customer'
Aug 11,2014
3 people found
this helpful
Very disappointed with a whole host of aspects of 'service'. We foolishly allowed Mann to source our mortgage which was the beginning of the debacle. From lost payslips to blatant lies about communication between respective departments, Mann ensured that the whole process was stressful and unprofessional. To top it all off, partly due to their incompetence, the vendor pulled out on the day we were ready to complete! We had to pay for all this as well - a truly horrible experience....
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Comment on agent fees
Had to literally pay for nothing (mortgage consultancy on a mortgage we never got because the vendor pulled out)
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
  • Min: £180,000
  • Max: £3,200,000

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1 reviews

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Awards won by Mann, Rochester ME1 1ER

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