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Mann

921 Brighton RoadPurley Croydon
Greater London
CR8 2BP

020 8660 7676

May 23,2013
Minithumbdown
By:
May 23,2013
4 people found
this helpful
If you employ your own staff, and would like to show them an example of how NOT to behave, or treat customers, then you must call in at the Mann Countrywide branch in Purley, and speak to the young lady there! Absolutely totally full of herself, arrogant, rude and unhelpful. Why would any company wish to employ someone like that? The other member of staff, a young man, was the absolute epitome of good customer service, but the young woman (whom I suspect was the "manager"), wouldn\'...
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What agent could do to change your mind?
The young lady could have left the competent member of staff to get on with things, which might (indeed probably) would have resulted in an offer being made.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75
Last updated at 2:29 PM 02/06/2015 by allAgents

Complaints Procedure

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Last updated at 2:29 PM 02/06/2015 by allAgents

Awards won by Mann, Croydon CR8 2BP

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