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    Ross
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Mann

40-42 Commercial Way Woking

GU21 6EN

01483 789470

Mar 21,2013
Minithumbdown
By:
Mar 21,2013
2 people found
this helpful
I was in talks over the purchase of the property through the sale team, as part of the agreement I would initially rent the property with a clause to break the contract at any given time to purchase. The property was a new build where the owner was keen to sell rather than rent the property and so was happy with my agreement. Everything was in process and ready to go as far as I was aware, I was still dealing with the sales team. On the Monday I was told by the lettings team that they had sen...
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What agent could do to change your mind?
Keep people informed of actions. If on the phone everything is still good to go, then it should be in person. If the situation has changed inform people. There were two occasions, where I spoke to someone who said things were all okay, and they already knew that it was not.
Was this helpful? Yes
Oct 01,2012
Minithumbdown
By:
Oct 01,2012
1 people found
this helpful
Well they made my life as hard as they could right from the beginning, handed in my notice as you do giving 2 months notice, they then were just lazy b*****ds and didn\'t hand it/scan/send it off until 10 days had passed, this is was the idioticy of Ross who was "undestaffed" or some crap like that o and the first I heard of this was me ringing up to find out as going well. The other two ladies were equally as useless generally and not much help at all. they also had 2 months notice of...
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What agent could do to change your mind?
Employ people who can do there job maybe ?!? This would help a lot !!!
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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