Mann
Catford, London, SE6
4.8/5, 72 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
Whether a landlord or a tenant there are many reasons why you should choose to use Mann but here are just a few; * Branch Network - our network of over 110 branches extends from the Isle of Wight to Scotland delivering a standard of service we believe is efficient and effective ... show more Whether a landlord or a tenant there are many reasons why you should choose to use Mann but here are just a few; * Branch Network - our network of over 110 branches extends from the Isle of Wight to Scotland delivering a standard of service we believe is efficient and effective to satisfy your letting needs. * Applicants – over 2000 applicants a week choose to register their letting needs with us allowing Mann to select the right tenant for you. * Staff – Mann’s staff are trained in all aspects of the lettings business. Our experience and knowledge would be difficult to match and we pride ourselves on the number of staff that have passed the ARLA (Association of Residential Letting Agents) Stage One competency test. * Advertising – not only advertising on the web Mann advertises in over 100 local publications to maintain maximum interest in our client’s properties whilst vacant and to minimise the periods when rent is not being paid. * Company Contacts – we deal on a daily basis with national and international companies who are moving staff around the globe and throughout the UK to secure the very best tenants for our clients. * Local Contacts – through our branch network we have developed excellent contacts with local employers, investors and landlords that prove invaluable when searching for the right tenant.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Mann
121 Rushey Green
Catford,London
Greater London
SE6 4AA
02086974285

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £397,000 £510,000
Lettings 90% 88% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 0 24 1 6 0 6 0 5 1
Areas covered
  • SE6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Review...”

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Jul 30,2019
Minithumbup
By: 'Csilla Carrington'
Jul 30,2019
0 people found
this helpful
Our letting agent was Matthew and he made the process smooth from viewing to moving in. He also made it possible for us to move in on the same day the previous tenants moved out. We also dealt with Katie, she is extremely helpful and ...
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Was this helpful? Yes

“Really Professionals...”

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Apr 29,2019
Minithumbup
By: 'Jorge'
Apr 29,2019
0 people found
this helpful
Willing to help people Responsible people Communicative persons All done following what we was discussed Always asking me if there is doubt on the process...
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Comment on agent fees
It could have been lower
Was this helpful? Yes

“Capable & Effective...”

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Mar 10,2019
Minithumbup
By: 'Olumide'
Mar 10,2019
1 people found
this helpful
Had a mix up in the address on the tenancy agreement and had to resolve it urgently. Was highly impressed with the way Katie handled it very professionally, delivering it days ahead of the time promised. She has always returned calls and deliver on her ...
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Comment on agent fees
The fee is very reasonable
Was this helpful? Yes

“Property Sale...”

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Oct 22,2018
Minithumbup
By: 'Lenny'
Oct 22,2018
0 people found
this helpful
Mann worked hard to sell my property they were very professional, kept me updated and help me through a very stressful time, I would use them again,...
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Comment on agent fees
I was please with the level of fee
Was this helpful? Yes

“Great customer service, humanity and very persoonable...”

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Sep 06,2018
Minithumbup
Scott Matthews
By: 'Emmanuel'
Sep 06,2018
0 people found
this helpful
I was in the property for two years and have always had pleasant interactions with the staff. Both Katie and Scott have been extremely helpful even assisting me in looking for a new flat when I was ready to move out. Thanks again for all ...
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Was this helpful? Yes

“3 britton close se6...”

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Jul 12,2018
Minithumbup
By: 'michael stewart'
Jul 12,2018
0 people found
this helpful
i would like to thank tia and katie for making my move absolutely stress free.i arrived late for the viewing and was greeted by tia with a smile.katie as delt with most of the admin work and anytime ive spoken to her its ...
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Comment on agent fees
the fees they charge are good.
Was this helpful? Yes

“Thank you Mann Catford...”

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Jul 03,2018
Minithumbup
Scott Matthews
By: 'Isaac'
Jul 03,2018
0 people found
this helpful
Just want to say thank you to the Catford branch for helping me find a property, me and my wife are very grateful and will definitely be coming back, hopefully to buy next time!...
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Comment on agent fees
Good
Was this helpful? Yes

“Landlord letting services...”

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Jul 02,2018
Minithumbup
Scott Matthews
By: 'Nathan'
Jul 02,2018
0 people found
this helpful
Scott and Katie are a great team working with me together to fill rooms in my property. They give clear advice, honest feedback and market assessment and are responsive in their communications...
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Comment on agent fees
The agent fees are in line with market
Was this helpful? Yes

“Josh was a lovely young man who conducted a viewing ......”

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Feb 01,2018
Minithumbup
By: 'Lorraine Shepherd'
Feb 01,2018
1 people found
this helpful
Josh was a lovely young man who conducted a viewing for my husband and I. It's refreshing to see such a young man with great attitude to customer service. If only all our other viewing could be as positive, friendly and professional. I have used ...
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Comment on agent fees
Very Good
Was this helpful? Yes

“The staff was really friendly and looked after us, ensured ......”

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Jan 29,2018
Minithumbup
By: 'Silvia'
Jan 29,2018
1 people found
this helpful
The staff was really friendly and looked after us, ensured we moved on time and was available to help us with any questions....
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Comment on agent fees
I think the overall price any lettings company charges for fees is ridiculous, but this agency seems to be in line with the prices others charge
Was this helpful? Yes

“Scott and Katie managed my recent roperty letting and found ......”

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Dec 29,2017
Minithumbup
Scott Matthews
By: 'Pauline'
Dec 29,2017
1 people found
this helpful
Scott and Katie managed my recent roperty letting and found me wonderful new tenants within a month of the previous tenants leaving. Scott was very responsive, kept me informed throughout the search. Katie was brilliant and getting all the paperwork completed and my tenants moved ...
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Comment on agent fees
Market competitive and backed by a brilliant customer service from the team.
Was this helpful? Yes

“Gladys was extremely helpful and professional in processing my two ......”

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Nov 30,2017
Minithumbup
By: 'Jane Payne'
Nov 30,2017
1 people found
this helpful
Gladys was extremely helpful and professional in processing my two remortgages. She went above and beyond. I can't thank her enough for everything. I'm so happy and proud to have Countrywide and Gladys to be my mortgage broker....
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Comment on agent fees
I have a lifetime fee so I paid no fees for my remortgages
Was this helpful? Yes

“I found my Experience to be very pleasant, Scott felt ......”

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Nov 11,2017
Minithumbup
Scott Matthews
By: 'Louise'
Nov 11,2017
0 people found
this helpful
I found my Experience to be very pleasant, Scott felt he would be able to find tenants within the month and was true to his word. Katie was quick and efficient with all the paper work and extremely helpful with any questions I had....
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Comment on agent fees
Good
Was this helpful? Yes

“Katie Wells and Scott Matthews made our lives so much ......”

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Nov 07,2017
Minithumbup
Scott Matthews
By: 'Darina Kosta'
Nov 07,2017
1 people found
this helpful
Katie Wells and Scott Matthews made our lives so much easier when we decided to rent one of their properties. They provided an extremely professional service with no hassle, everything was clear from the beginning until the very end. Their work and attitude are admirable, ...
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“Gladys Onanaye has been very helpful to me. Firstly, she ......”

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Oct 24,2017
Minithumbup
By: 'Alison'
Oct 24,2017
1 people found
this helpful
Gladys Onanaye has been very helpful to me. Firstly, she secured a mortagage for me over 2 years ago which was not an easy task as I had a limited income and am of mature age. Gladys persisted in helping me find a lender and a ...
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Comment on agent fees
Very reasonable fees considering the amount of time and effort needed to complete the transaction.
Was this helpful? Yes

“My property in London have been managed by Mann Catford ......”

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Oct 10,2017
Minithumbup
Scott Matthews
By: 'Bert'
Oct 10,2017
1 people found
this helpful
My property in London have been managed by Mann Catford for over 2 years now. I'm really happy with their service. They are really communicating with me on every matters and are very helpful.They are also very quick at finding new tenants and at making ...
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Comment on agent fees
Great fees, as I'm leaving abroad I need a full management service and I'm very please with Mann's fees.
Was this helpful? Yes

“GLADYS listens carefully to our requirements and work with us ......”

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Oct 05,2017
Minithumbup
By: 'Joshua'
Oct 05,2017
0 people found
this helpful
GLADYS listens carefully to our requirements and work with us to get the best mortgage we need. Her approach was professional through the period. I was able to ring her anytime to ask for questions and she take time to explain and answer all my ...
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Comment on agent fees
Excellent service
Was this helpful? Yes

“Gladys works hard and tries all her best for her ......”

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Oct 05,2017
Minithumbup
By: 'Sahitya'
Oct 05,2017
0 people found
this helpful
Gladys works hard and tries all her best for her client. Most of the time we experience unpleasant situation from lenders' solicitors (twice for me) but Gladys approached boldly with all she can do....
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Comment on agent fees
Good
Was this helpful? Yes

“In the period of two weeks leading to our tenancy ......”

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Oct 02,2017
Minithumbdown
By: 'Noel'
Oct 02,2017
1 people found
this helpful
In the period of two weeks leading to our tenancy agreement, many mistakes occurred, starting with an inaccurate ad where redecorating of the flat was promised. When ask about it the agency said they used an old template which didn't reflect the actual offer. Another ...
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Comment on agent fees
Too expensive for the service received.
Was this helpful? Yes

“I have found Scott to be helpful, polite friendly and ......”

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Sep 29,2017
Minithumbup
Scott Matthews
By: 'Natasha'
Sep 29,2017
0 people found
this helpful
I have found Scott to be helpful, polite friendly and very efficient when dealing with the rental of my flat. His prompt responses to my emails and calls is reassuring..... Much appreciated...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Hello Rachel,Thanks for your help in my move, you ......”

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Sep 27,2017
Minithumbup
By: 'Janet, Bromley'
Sep 27,2017
0 people found
this helpful
Hello Rachel, Thanks for your help in my move, you helped to make the process a lot smoother than it could have turned out to be. Appreciate the prompt follow-up to my queries....
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“Thanks for helping us with sorting out the paperwork for ......”

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Sep 22,2017
Minithumbup
By: 'Catherine'
Sep 22,2017
0 people found
this helpful
Thanks for helping us with sorting out the paperwork for the house, time you dedicated & treating us with highest manner...
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Comment on agent fees
OK
Was this helpful? Yes

“Rachel is a blessing. I sold my property through Mann ......”

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Sep 12,2017
Minithumbup
By: 'Shelly'
Sep 12,2017
0 people found
this helpful
Rachel is a blessing. I sold my property through Mann with Rachel. Not only did she take time on her days off to contact me regarding the sale but she worked with us to help us understand the process. Thank you for everything!...
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Comment on agent fees
competative fees
Was this helpful? Yes

“Genuinely impressed by the care and attention we were shown ......”

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Jul 29,2017
Minithumbup
Jonathan Claustres
By: 'Mike & Maggie'
Jul 29,2017
1 people found
this helpful
Genuinely impressed by the care and attention we were shown by Jon as outgoing tenants. Considerate around viewings and attentive to our needs as we moved into our own place. Hands down the best customer service we have received from a lettings agent....
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“Jonathan is a fantastic man and very diligent as an ......”

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Jul 27,2017
Minithumbup
Jonathan Claustres
By: 'Kennedy'
Jul 27,2017
2 people found
this helpful
Jonathan is a fantastic man and very diligent as an agent. Very polite and show respect to people. Anytime available to provide help in case you need. I will love to get these type of people like Mr. Jonathan in everywhere....
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“I'm thoroughly impressed with Mann (Catford Branch), and particularly with ......”

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Jul 26,2017
Minithumbup
Jonathan Claustres
By: 'Lydia'
Jul 26,2017
2 people found
this helpful
I'm thoroughly impressed with Mann (Catford Branch), and particularly with Jonathan. Within a couple of hours of speaking to him for the first time we had viewed the property and put our deposit down (even giving us tea & cakes in his office). I felt like ...
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Comment on agent fees
More expensive than other agencies I've used in the past
Was this helpful? Yes

“I have been very impressed with Jon and Katy, having ......”

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Jul 26,2017
Minithumbup
Jonathan Claustres
By: 'ST'
Jul 26,2017
2 people found
this helpful
I have been very impressed with Jon and Katy, having found things a little unsettled when my tenants moved out which coincided with the previous office staff I had dealt with moving on to new pastures, I was reassured with the conversations and prompt responses ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very good first sales experience, I was expecting months of ......”

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Jun 20,2017
Minithumbup
By: 'Des Evans'
Jun 20,2017
1 people found
this helpful
Very good first sales experience, I was expecting months of headaches but thankfully Rachel found a buyer straight away and we was complete and exchanged in no time. I would recommend Rachel to anyone....
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Comment on agent fees
good considering......
Was this helpful? Yes

“Great communication from the whole team, professional and thorough and ......”

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Jun 20,2017
Minithumbup
By: 'Lisa'
Jun 20,2017
0 people found
this helpful
Great communication from the whole team, professional and thorough and always updating when needed and happy to help out with any queries....
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Comment on agent fees
N/A
Was this helpful? Yes

“Fantastic team totally professional in fact they provided more information ......”

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Jun 19,2017
Minithumbup
By: 'Godfried'
Jun 19,2017
0 people found
this helpful
Fantastic team totally professional in fact they provided more information on the progression of my chain than my own estate agents. Nothing was too much trouble and communication fantastic. What evere they said they would do they did can't praise them enough....
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Comment on agent fees
don't know as i bought from them not sell
Was this helpful? Yes
Staff picture Scott Matthews
(30)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:27 PM 19/07/2017 by jon claustres

Awards won by Mann, London SE6 4AA


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