• Jonathan Claustres
    Jonathan Claustres
  • Peter Piskov
    Peter Piskov
  • claim your profile
    Katherine Wells
  • claim your profile
    Katie Wells
  • claim your profile
    Azfarul Hye
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    Rachel Murphy
  • upload your photo
    Harry Lewis
No description for branch.
Mann

121 Rushey Green Catford, London
Greater London
SE6 4AA

02031518064
Jun 20,2017
Minithumbup
Rachel Murphy
By:
Jun 20,2017
0 people found
this helpful
Very good first sales experience, I was expecting months of headaches but thankfully Rachel found a buyer straight away and we was complete and exchanged in no time. I would recommend Rachel to anyone....
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Comment on agent fees
good considering......
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Jun 20,2017
Minithumbup
Rachel Murphy
By:
Jun 20,2017
0 people found
this helpful
Great communication from the whole team, professional and thorough and always updating when needed and happy to help out with any queries....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 19,2017
Minithumbup
Rachel Murphy
Harry Lewis
By:
Jun 19,2017
0 people found
this helpful
Fantastic team totally professional in fact they provided more information on the progression of my chain than my own estate agents. Nothing was too much trouble and communication fantastic. What evere they said they would do they did can't praise them enough....
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Comment on agent fees
don't know as i bought from them not sell
Was this helpful? Yes
Jun 05,2017
Minithumbup
Katherine Wells
Peter Piskov
By:
Jun 05,2017
0 people found
this helpful
We received an excellent service from Mann Countrywide. Whilst other estate agents made grandiose promises, only Mann Countrywide delivered. We were kept informed of developments and even when it seemed things would break, Mann Countrywide was able to rescue the situation. Katie was immense and thoroughly profession. Would highly recommend her and indeed would recommend Mann Countrywide above any other estate agency out there....
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Comment on agent fees
The fees were reasonable and we felt we got value for money.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Rachel Murphy
By:
Apr 24,2017
2 people found
this helpful
Rachel has been amazing from start to finish, nothing was too much trouble and she frequently assisted out of hours and on her days off. Without her we wouldn't have exchanged on time. Rachel is a huge asset to Mann Estate agents, i would recommend her to anyone looking for a property. Thank you for helping us with the property we've been waiting 7 months for....
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Mar 14,2017
Minithumbup
Rachel Murphy
By:
Mar 14,2017
1 people found
this helpful
From the first time that we met Rachel she went the extra mile to make us feel assured about the property that we was looking at. She got back to us in a timely manner to all the questions that we asked, and nothing seemed to much for her to deal with for us. Her customer service support was amazing and we would definitely reccomend her to future clients....
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Comment on agent fees
Agents fees are a little steep but having said that you do get what you pay for and Mann and all of the staff at the Catford branch have been extremely courteous to us.
Was this helpful? Yes
Mar 13,2017
Minithumbup
Peter Piskov
Azfarul Hye
By:
Mar 13,2017
0 people found
this helpful
The agents were brilliant and found me something very quikly. I was kept updated throughout the process. Peter & Az where great, honest and straightforward unlike most other agents on the high street....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Rachel Murphy
Harry Lewis
By:
Mar 03,2017
0 people found
this helpful
Rachel and Harry has worked tirelessly in makimg sure the sale of my property came to a perfect completion. Rachel, I have had a great time communicating with you on phone. Thanks for all your help and support. I will always recommend friends and family to country wide Catford for your great job. It is nice knowing you....
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Comment on agent fees
The fee is alot, but worth it.
Was this helpful? Yes
Mar 01,2017
Minithumbup
Azfarul Hye
Peter Piskov
By:
Mar 01,2017
0 people found
this helpful
I am very happy, the guys helped me since the beginning, even if i was in rush they have tried to do them best for me! The result? I live in a very nice house now. Very thanks to this team in catford!!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 28,2017
Minithumbup
Katherine Wells
Katie Wells
By:
Feb 28,2017
0 people found
this helpful
Katie has always been proactive, often one step ahead of us. She is extremely professional and has enormous integrity. We trust her and know she will do her very best. If she says she is going to do something she does it. She is fair to tenants and landlords alike. We feel safe in her hands...
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Comment on agent fees
N/a
Was this helpful? Yes
Feb 13,2017
Minithumbup
Peter Piskov
Katherine Wells
By:
Feb 13,2017
0 people found
this helpful
I have received nothing but a first class service from the staff at MANN Catford. Peter and Katherine are professional, conciensious, care about the tenants and lanlord alike, nothing is too much trouble. I highly recommend this branch for full management services to any landlord....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 13,2017
Minithumbup
Peter Piskov
Katherine Wells
By:
Feb 13,2017
0 people found
this helpful
Service is perfect. We went into the office while visiting all the high street agents and straight away we felt the difference from the other agents. Greeted and made to feel welcome immediately. We booked viewing for the same day and arrived early the agent was kind enough to take us straight away instead of making us wait, we then secured the property the same day. Peter then helped us complete the online application forms in the office as we was having difficulty at home. We where kept update...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 16,2016
Minithumbup
Azfarul Hye
Katherine Wells
By:
Nov 16,2016
0 people found
this helpful
Katie, Az & Peter were all very professional, helpful and informative and adapted to my own requirements as a new customer in a speedy manor....
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Comment on agent fees
Average
Was this helpful? Yes
Nov 11,2016
Minithumbup
Azfarul Hye
Peter Piskov
By:
Nov 11,2016
0 people found
this helpful
Professional, informative, and friendly. The whole team there are very helpful, and I felt they went out of theit way to help me. They made me feel my business mattered....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2016
Minithumbup
Azfarul Hye
Katie Wells
By:
Nov 06,2016
0 people found
this helpful
Az, Katie and Peter were very helpful and responsive. They were patient and did they're best to facilitate the referencing process. We received very good service throughout....
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Comment on agent fees
We had a discount but the fees were still higher then all the other agencies we dealt with in the past.
Was this helpful? Yes
Nov 01,2016
Minithumbup
Peter Piskov
Katherine Wells
By:
Nov 01,2016
1 people found
this helpful
Very professional and extremely helpful team of Peter, Katie and Azfarul . they made our experience easy and we would always recommend them to any of our friends/family or colleagues.......
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Comment on agent fees
good
Was this helpful? Yes
Sep 26,2016
Minithumbup
Peter Piskov
Katherine Wells
By:
Sep 26,2016
0 people found
this helpful
Everything went smootly and exactly as they said when we viewed the property. Very helpfull and only at one call away. Thank you Peter and Katherine...
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Was this helpful? Yes
Aug 09,2016
Minithumbup
Katherine Wells
Azfarul Hye
By:
Aug 09,2016
0 people found
this helpful
Azfarul and Katie gave me excellent service in providing me with my first rental. They were professional, quick to the point, patient (as they had to work around my busy schedule) and I felt very comfortable through the entire process....
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Aug 08,2016
Minithumbup
Katie Wells
By:
Aug 08,2016
0 people found
this helpful
I have found Katie to be very helpful, businesslike and efficient. She hasn't wasted time with unnecessary communications. She gets to the point and does what she promises promptly....
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Comment on agent fees
I was pleased that we were able to negotiate on the fees and arrive at a more favourable figure.
Was this helpful? Yes
Jul 24,2016
Minithumbup
Peter Piskov
Azfarul Hye
By:
Jul 24,2016
0 people found
this helpful
New to the area and not having let a property there before I followed my usual practice of calling up the top Google listed agents in the area. I quickly narrowed the search to a couple of EA's who were both able to send a rep round the following day. Peter, manager at Mann's Catford branch, was first round, and by the end of the visit I had already signed up. For me, the charges and the T & C's were the main considerations and I was quite sure the deal wouldn't be bettered. Being listed...
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Comment on agent fees
(see above)
Was this helpful? Yes
Apr 27,2016
Minithumbup
Peter Piskov
Katherine Wells
By:
Apr 27,2016
0 people found
this helpful
I found Azfarul, Katherine and Peter not only very professional but extremely helpful and would highly recommend them. I, as a landlord have been using another agent quite happily for many years and decided to multi advertise with Mann on this occasion as my recent letting was taken longer than I expected. They found a most suitable tenant very quickly and the correspondence I had, both verbal and written could not be faulted. I am a very cynical person and normal do not review estate agents we...
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Comment on agent fees
Excellent after some negotiation
Was this helpful? Yes
Apr 13,2016
Minithumbup
Katherine Wells
Azfarul Hye
By:
Apr 13,2016
0 people found
this helpful
I found Azfarul, Katherine and Peter to be professional, clear, and well organised. They listen to the type of property I wanted and didn't waste my time showing me houses that were out of my budget or spam me with something that was unsuitable. I wish all agents were like the team at Mann Estate in Catford....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 13,2016
Minithumbup
Peter Piskov
Katherine Wells
By:
Apr 13,2016
0 people found
this helpful
I found Both Peter Piscov and Katie Wells both very helpful when dealing with my queries. My issues and concerns are dealt with quickly and efficiently....
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Jan 25,2016
Minithumbup
Peter Piskov
Azfarul Hye
By:
Jan 25,2016
0 people found
this helpful
Peter, Az and Katie have recently let out our flat to a new tenant. The service we received was superb - every detail taken care of and all our questions and concerns dealt with fully and quickly. The whole process was handled very smoothly and with enormous efficiency, and we felt very confident that everything that we had agreed was being remembered and adhered to - which creates a great sense of trust. All their efforts were much appreciated. No-one likes paying management fees, but if you ar...
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Comment on agent fees
Reasonable. I feel the fee of β€š£300 for a new tenancy agreement is steep - to have risen 66.66% since October 2013 seems out of line with current price increases.
Was this helpful? Yes
Dec 21,2015
Minithumbup
Peter Piskov
Katherine Wells
By:
Dec 21,2015
0 people found
this helpful
As a first time Landlord I was a little bit worried how the whole letting experience works and needed someone experienced and approachable to pave the way. Peter, Az and Katherine proved to be a really good choice. I must say whole process was exceptional - from first visit/valuation through photos, listing, all the admin and getting tenant in, all in 2 weeks in first half of December, I must say I'm really impressed. Behaviour like picking up keys from my home so viewings can start earlier, sor...
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Was this helpful? Yes
Dec 07,2015
Minithumbup
Peter Piskov
Katie Wells
By:
Dec 07,2015
0 people found
this helpful
i contacted peter at mann to rent a property off him he was very helpful and happy to do things quick for me as i needed to be in quite quickly. i have had a few property's off peter and he is always happy to help and very reliable....
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Comment on agent fees
no one likes to pay fees but it is part of life
Was this helpful? Yes
Nov 24,2015
Minithumbup
Katie Wells
Azfarul Hye
By:
Nov 24,2015
0 people found
this helpful
The staff at Mann Lettings Catford were extremely helpful in getting us our new property. We were looking for a 5 bedroom house in a specific area and it was not very easy to come about. Besides they helped us to meet the new landlord to get everything sorted for the move. On the other end, they helped us to get our deposit back from our previous landlord. All went so well and I would definitely recommend the branch. Regards, Michaile...
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Was this helpful? Yes
Nov 24,2015
Minithumbup
Peter Piskov
Katie Wells
By:
Nov 24,2015
0 people found
this helpful
Neither myself or my partner have a bad word to say about Mann or the service we've received from both Peter and Katie. Both efficient, highly personable and helpful. Peter helped us find our dream flat and made sure that we were able to secure it and Katie went out of her way to make sure that the paperwork side of the things went as smoothly as possible. She was crystal clear in explaining absolutely everything. Following up to make sure everything is okay with the move and property was a lov...
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Was this helpful? Yes
Oct 03,2015
Minithumbup
Peter Piskov
Katherine Wells
By:
Oct 03,2015
0 people found
this helpful
We are very pleased with the service we have received from Peter and Katherine. When another estate agent was not enthusiastic about helping us with our flat to let, I called Peter as we have another property which we are letting through Manncountrywide Catford. Peter came and assured us we could achieve the rent we aimed at, and he took professional photos the following day. Within 24 hours, we received 8 texts of potential viewings! The first viewer took our flat. They are the perfect tenants...
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Was this helpful? Yes
Sep 16,2015
Minithumbup
Katherine Wells
Peter Piskov
By:
Sep 16,2015
0 people found
this helpful
I was initially apprehensive using an estate agent to rent my property but Mann Countrywide in Catford were always helpful, responded in a timely manner to all my requests and concerns. Peter was very professional and kept me informed all the time. The whole process was smooth and I felt comfortable. Katherine greatly assisted me and put me at ease and was just very helpful especially as most of my meetings involved me and a little toddler....
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Comment on agent fees
The fees were fair and clear.
Was this helpful? Yes
Areas covered
  • SE6
  • Catford, Downham
  • SE23
  • Forest Hill, Brockley
  • SE4
  • Bellingham
  • BR1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£455,000
  • Max: Β£455,000

Letting
  • Min: Β£0
  • Max: Β£0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 13 0 3 0 4 0 2 1
Jonathan Claustres Jonathan Claustres
Lettings Manager
281 reviews

About Jonathan No description set View full profile
Peter Piskov Peter Piskov
Lettings Manager
29 reviews

About Peter I have been in the industry for 2 years. I believe in excellent customer service and treating people how I would like to be treated. View full profile
Katherine Wells - upload your photo Katherine Wells
19 reviews

About Katherine No description set View full profile
Katie Wells - upload your photo Katie Wells
Lettings Co-Ordinator
6 reviews

About Katie No description set View full profile
Azfarul Hye - upload your photo Azfarul Hye
10 reviews

About Azfarul No description set View full profile
Rachel Murphy - no image available Rachel Murphy
Branch Manager
6 reviews

About Rachel No description set View full profile
Harry  Lewis - no image available Harry Lewis
Property Consultant
2 reviews

About Harry No description set View full profile

Job vacancies

Please see a list of jobs available

Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee Β£50 per tenant

- Referencing Fee Β£75 per tenant

- Check-in fee - minimum of Β£72.00

- Tenancy Agreement Β£300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee Β£100 per guarantor

- Agreement of Guarantee Β£75

- And if the tenant is a company:

- Company Referencing Fee Β£175

- Β£125 for any extension agreements<

Other Charges:

- Change of Sharer Β£300

- Extension Agreements Β£125

- Outgoing reference fee Β£24

Optional extras if agreed:

- Express Move-In within 3 days Β£100

- Express Move-In within 5 days Β£50

- Saturday Move-In Β£60

- Change of Sharer Β£300

- Pet licence fee Β£75
Last updated at 2:32 PM 02/06/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:32 PM 02/06/2015 by allAgents

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