• Scott Matthews
    Scott Matthews
  • Katie Wells
    Katie Wells
  • upload your photo
    Rachel Murphy
  • Georgia Atkinson
    Georgia Atkinson
  • Ashley Myers
    Ashley Myers
  • Gladys Onanaye CeMap
    Gladys Onanaye CeMap
Whether a landlord or a tenant there are many reasons why you should choose to use Mann but here are just a few; * Branch Network - our network of over 110 branches extends from the Isle of Wight to Scotland delivering a standard of service we believe is efficient and effective to satisfy your letting needs. * Applicants – over 2000 applicants a week choose to register their letting needs with us allowing Mann to select the right tenant for you. * Staff – Mann’s staff are trained in all as Read full description...pects of the lettings business. Our experience and knowledge would be difficult to match and we pride ourselves on the number of staff that have passed the ARLA (Association of Residential Letting Agents) Stage One competency test. * Advertising – not only advertising on the web Mann advertises in over 100 local publications to maintain maximum interest in our client’s properties whilst vacant and to minimise the periods when rent is not being paid. * Company Contacts – we deal on a daily basis with national and international companies who are moving staff around the globe and throughout the UK to secure the very best tenants for our clients. * Local Contacts – through our branch network we have developed excellent contacts with local employers, investors and landlords that prove invaluable when searching for the right tenant.
Mann

121 Rushey Green Catford, London
Greater London
SE6 4AA

02086974285
Jul 29,2017
Minithumbup
By: 'Mike & Maggie'
Jul 29,2017
1 people found
this helpful
Genuinely impressed by the care and attention we were shown by Jon as outgoing tenants. Considerate around viewings and attentive to our needs as we moved into our own place. Hands down the best customer service we have received from a lettings agent....
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Was this helpful? Yes
Jul 27,2017
Minithumbup
By: 'Kennedy'
Jul 27,2017
2 people found
this helpful
Jonathan is a fantastic man and very diligent as an agent. Very polite and show respect to people. Anytime available to provide help in case you need. I will love to get these type of people like Mr. Jonathan in everywhere....
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Was this helpful? Yes
Jul 26,2017
Minithumbup
By: 'Lydia'
Jul 26,2017
2 people found
this helpful
I'm thoroughly impressed with Mann (Catford Branch), and particularly with Jonathan. Within a couple of hours of speaking to him for the first time we had viewed the property and put our deposit down (even giving us tea & cakes in his office). I felt like he really knew the property well and was able to answer all my questions. He was very encouraging but not at all pushy. He made the whole process run very smoothly....
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Comment on agent fees
More expensive than other agencies I've used in the past
Was this helpful? Yes
Jul 26,2017
Minithumbup
Katie Wells
By: 'ST'
Jul 26,2017
2 people found
this helpful
I have been very impressed with Jon and Katy, having found things a little unsettled when my tenants moved out which coincided with the previous office staff I had dealt with moving on to new pastures, I was reassured with the conversations and prompt responses from the new Manager, Jon and Katy. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 20,2017
Minithumbup
Rachel Murphy
By: 'Des Evans'
Jun 20,2017
1 people found
this helpful
Very good first sales experience, I was expecting months of headaches but thankfully Rachel found a buyer straight away and we was complete and exchanged in no time. I would recommend Rachel to anyone....
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Comment on agent fees
good considering......
Was this helpful? Yes
Jun 20,2017
Minithumbup
Rachel Murphy
By: 'Lisa'
Jun 20,2017
0 people found
this helpful
Great communication from the whole team, professional and thorough and always updating when needed and happy to help out with any queries....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 19,2017
Minithumbup
Rachel Murphy
By: 'Godfried'
Jun 19,2017
0 people found
this helpful
Fantastic team totally professional in fact they provided more information on the progression of my chain than my own estate agents. Nothing was too much trouble and communication fantastic. What evere they said they would do they did can't praise them enough....
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Comment on agent fees
don't know as i bought from them not sell
Was this helpful? Yes
Jun 05,2017
Minithumbup
Katie Wells
By: 'Dboo'
Jun 05,2017
0 people found
this helpful
We received an excellent service from Mann Countrywide. Whilst other estate agents made grandiose promises, only Mann Countrywide delivered. We were kept informed of developments and even when it seemed things would break, Mann Countrywide was able to rescue the situation. Katie was immense and thoroughly profession. Would highly recommend her and indeed would recommend Mann Countrywide above any other estate agency out there....
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Comment on agent fees
The fees were reasonable and we felt we got value for money.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Rachel Murphy
By: 'Sam Farrant'
Apr 24,2017
2 people found
this helpful
Rachel has been amazing from start to finish, nothing was too much trouble and she frequently assisted out of hours and on her days off. Without her we wouldn't have exchanged on time. Rachel is a huge asset to Mann Estate agents, i would recommend her to anyone looking for a property. Thank you for helping us with the property we've been waiting 7 months for....
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Was this helpful? Yes
Mar 14,2017
Minithumbup
Rachel Murphy
By: 'Johnro'
Mar 14,2017
1 people found
this helpful
From the first time that we met Rachel she went the extra mile to make us feel assured about the property that we was looking at. She got back to us in a timely manner to all the questions that we asked, and nothing seemed to much for her to deal with for us. Her customer service support was amazing and we would definitely reccomend her to future clients....
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Comment on agent fees
Agents fees are a little steep but having said that you do get what you pay for and Mann and all of the staff at the Catford branch have been extremely courteous to us.
Was this helpful? Yes
Mar 13,2017
Minithumbup
By: 'Adrian'
Mar 13,2017
0 people found
this helpful
The agents were brilliant and found me something very quikly. I was kept updated throughout the process. Peter & Az where great, honest and straightforward unlike most other agents on the high street....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Rachel Murphy
By: 'Ruth'
Mar 03,2017
0 people found
this helpful
Rachel and Harry has worked tirelessly in makimg sure the sale of my property came to a perfect completion. Rachel, I have had a great time communicating with you on phone. Thanks for all your help and support. I will always recommend friends and family to country wide Catford for your great job. It is nice knowing you....
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Comment on agent fees
The fee is alot, but worth it.
Was this helpful? Yes
Mar 01,2017
Minithumbup
By: 'Francesco'
Mar 01,2017
0 people found
this helpful
I am very happy, the guys helped me since the beginning, even if i was in rush they have tried to do them best for me! The result? I live in a very nice house now. Very thanks to this team in catford!!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 28,2017
Minithumbup
Katie Wells
By: 'Jane G'
Feb 28,2017
0 people found
this helpful
Katie has always been proactive, often one step ahead of us. She is extremely professional and has enormous integrity. We trust her and know she will do her very best. If she says she is going to do something she does it. She is fair to tenants and landlords alike. We feel safe in her hands...
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Comment on agent fees
N/a
Was this helpful? Yes
Feb 13,2017
Minithumbup
Katie Wells
By: 'Eton Residential Limited'
Feb 13,2017
0 people found
this helpful
I have received nothing but a first class service from the staff at MANN Catford. Peter and Katherine are professional, conciensious, care about the tenants and lanlord alike, nothing is too much trouble. I highly recommend this branch for full management services to any landlord....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 13,2017
Minithumbup
Katie Wells
By: 'Sam'
Feb 13,2017
0 people found
this helpful
Service is perfect. We went into the office while visiting all the high street agents and straight away we felt the difference from the other agents. Greeted and made to feel welcome immediately. We booked viewing for the same day and arrived early the agent was kind enough to take us straight away instead of making us wait, we then secured the property the same day. Peter then helped us complete the online application forms in the office as we was having difficulty at home. We where kept update...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 16,2016
Minithumbup
Katie Wells
By: 'Che'
Nov 16,2016
0 people found
this helpful
Katie, Az & Peter were all very professional, helpful and informative and adapted to my own requirements as a new customer in a speedy manor....
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Comment on agent fees
Average
Was this helpful? Yes
Nov 11,2016
Minithumbup
By: 'Din'
Nov 11,2016
0 people found
this helpful
Professional, informative, and friendly. The whole team there are very helpful, and I felt they went out of theit way to help me. They made me feel my business mattered....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2016
Minithumbup
Katie Wells
By: 'Warley and Michela'
Nov 06,2016
1 people found
this helpful
Az, Katie and Peter were very helpful and responsive. They were patient and did they're best to facilitate the referencing process. We received very good service throughout....
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Comment on agent fees
We had a discount but the fees were still higher then all the other agencies we dealt with in the past.
Was this helpful? Yes
Nov 01,2016
Minithumbup
Katie Wells
By: 'Dayu Li'
Nov 01,2016
1 people found
this helpful
Very professional and extremely helpful team of Peter, Katie and Azfarul . they made our experience easy and we would always recommend them to any of our friends/family or colleagues.......
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Comment on agent fees
good
Was this helpful? Yes
Sep 26,2016
Minithumbup
Katie Wells
By: 'Adela'
Sep 26,2016
0 people found
this helpful
Everything went smootly and exactly as they said when we viewed the property. Very helpfull and only at one call away. Thank you Peter and Katherine...
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Was this helpful? Yes
Aug 09,2016
Minithumbup
Katie Wells
By: 'Matthew'
Aug 09,2016
1 people found
this helpful
Azfarul and Katie gave me excellent service in providing me with my first rental. They were professional, quick to the point, patient (as they had to work around my busy schedule) and I felt very comfortable through the entire process....
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Katie Wells
By: 'Fay, Catford'
Aug 08,2016
1 people found
this helpful
I have found Katie to be very helpful, businesslike and efficient. She hasn't wasted time with unnecessary communications. She gets to the point and does what she promises promptly....
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Comment on agent fees
I was pleased that we were able to negotiate on the fees and arrive at a more favourable figure.
Was this helpful? Yes
Jul 24,2016
Minithumbup
By: 'Mike'
Jul 24,2016
0 people found
this helpful
New to the area and not having let a property there before I followed my usual practice of calling up the top Google listed agents in the area. I quickly narrowed the search to a couple of EA's who were both able to send a rep round the following day. Peter, manager at Mann's Catford branch, was first round, and by the end of the visit I had already signed up. For me, the charges and the T & C's were the main considerations and I was quite sure the deal wouldn't be bettered. Being listed...
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Comment on agent fees
(see above)
Was this helpful? Yes
Apr 27,2016
Minithumbup
Katie Wells
By: 'John Allen'
Apr 27,2016
0 people found
this helpful
I found Azfarul, Katherine and Peter not only very professional but extremely helpful and would highly recommend them. I, as a landlord have been using another agent quite happily for many years and decided to multi advertise with Mann on this occasion as my recent letting was taken longer than I expected. They found a most suitable tenant very quickly and the correspondence I had, both verbal and written could not be faulted. I am a very cynical person and normal do not review estate agents we...
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Comment on agent fees
Excellent after some negotiation
Was this helpful? Yes
Apr 13,2016
Minithumbup
Katie Wells
By: 'Dinyar Sarkari'
Apr 13,2016
0 people found
this helpful
I found Azfarul, Katherine and Peter to be professional, clear, and well organised. They listen to the type of property I wanted and didn't waste my time showing me houses that were out of my budget or spam me with something that was unsuitable. I wish all agents were like the team at Mann Estate in Catford....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 13,2016
Minithumbup
Katie Wells
By: 'Camilla'
Apr 13,2016
1 people found
this helpful
I found Both Peter Piscov and Katie Wells both very helpful when dealing with my queries. My issues and concerns are dealt with quickly and efficiently....
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Was this helpful? Yes
Jan 25,2016
Minithumbup
By: 'Peter Dunn'
Jan 25,2016
0 people found
this helpful
Peter, Az and Katie have recently let out our flat to a new tenant. The service we received was superb - every detail taken care of and all our questions and concerns dealt with fully and quickly. The whole process was handled very smoothly and with enormous efficiency, and we felt very confident that everything that we had agreed was being remembered and adhered to - which creates a great sense of trust. All their efforts were much appreciated. No-one likes paying management fees, but if you ar...
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Comment on agent fees
Reasonable. I feel the fee of ‚£300 for a new tenancy agreement is steep - to have risen 66.66% since October 2013 seems out of line with current price increases.
Was this helpful? Yes
Dec 21,2015
Minithumbup
Katie Wells
By: 'LP'
Dec 21,2015
0 people found
this helpful
As a first time Landlord I was a little bit worried how the whole letting experience works and needed someone experienced and approachable to pave the way. Peter, Az and Katherine proved to be a really good choice. I must say whole process was exceptional - from first visit/valuation through photos, listing, all the admin and getting tenant in, all in 2 weeks in first half of December, I must say I'm really impressed. Behaviour like picking up keys from my home so viewings can start earlier, sor...
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Was this helpful? Yes
Dec 07,2015
Minithumbup
Katie Wells
By: 'stephanie pettit'
Dec 07,2015
0 people found
this helpful
i contacted peter at mann to rent a property off him he was very helpful and happy to do things quick for me as i needed to be in quite quickly. i have had a few property's off peter and he is always happy to help and very reliable....
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Comment on agent fees
no one likes to pay fees but it is part of life
Was this helpful? Yes
Areas covered
  • SE6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £455,000
  • Max: £455,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 0 16 0 3 0 4 0 2 1
Scott Matthews Scott Matthews
Lettings Branch Manager
21 reviews

About Scott Working in Lettgs for over 3 years has given me an excellent insight and knowlege of the industry. As a Lettings Branch Manager I have assisted many landlords find their ideal tenants and found numero View full profile
Katie Wells Katie Wells
Lettings Co - Ordinator
25 reviews

About Katie No description set View full profile
Rachel Murphy - no image available Rachel Murphy
Branch Manager
6 reviews

About Rachel No description set View full profile
Georgia Atkinson Georgia Atkinson
Lettings Negotiator
0 reviews

About Georgia No description set View full profile
Ashley Myers Ashley Myers
Sales Negotiator
0 reviews

About Ashley No description set View full profile
Gladys Onanaye CeMap Gladys Onanaye CeMap
Mortgage and Protection Consultant
0 reviews

About Gladys No description set View full profile

Job vacancies

Please see a list of jobs available

Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75
Last updated at 3:27 PM 19/07/2017 by jon claustres

Complaints Procedure

No procedure set.
Last updated at 3:27 PM 19/07/2017 by jon claustres

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