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    Mandy cook
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    Natalie Walker
  • upload your photo
    Lauren Sellick
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    Andrea
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    Laura Gillespie
Offering a complete range of letting services for landlords and tenants at our letting agent in Bromley.
Mann

30 High Street Bromley
Kent
BR1 1EA

02031518048

Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
We are using Countrywide to rent out our flat. Andrea was the first person we came into contact with and she was great, really helpful and made things very easy. She found us a tenant very quickly too. Really good service....
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Comment on agent fees
good in comparison to others
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
In my opinion a very professional service. I contacted Andrea who met me at the property later that day. Mann arranged several viewings over the next three days, eventually securing a suitable long term tenant. I am very happy with the service I have received from Andrea and all the staff at Mann Bromley. I would not bother looking anywhere else for a letting agent....
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Comment on agent fees
One month initial rental very fair
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Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
This is the first time I have used an estate agent to let and mange my property, having looked after it myself in the past. So far I must say that Mann have been great in getting my property advertised on the market and getting a very suitable tenant in, that was to my liking, in a pretty short space of time. During this time I have mainly dealt with Andrea, who is very professional and certainly has a lot of experience in Lettings and knows the Bromley area very well. Also I would like to menti...
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Comment on agent fees
Good so far based on my initial experience.
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
We let our property through Mann and we had the opportunity to meet Andrea and Michael. Both of them were very professional, very accommodating and most importantly very easy to communicate with. Andrea and Michael are very committed, hardworking individuals and though there was a shortage of staff (as they were waiting for new recruits to join), they stretched themselves over and beyond the call of their duties. Well done to both Andrea and Michael. They are a true asset to the organisation a...
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Comment on agent fees
Good
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Sep 12,2016
Minithumbdown
By:
Sep 12,2016
0 people found
this helpful
I had dealings with Mann and Co, Bromley South, for a rental property with management tied in. The staff in Bromley, although there is a fairly high turnover meaning you are never 100% sure who to speak to are good and get tenants through the door. What really let's the business down is it's management arm, which had consistent issues ranging from not responding to tenants to expecting me (the landlord) to manage the property. The question must get asked as to what you are paying for. The manage...
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Comment on agent fees
Good for tenant sourcing, poor for management.
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Excellent quality of service and exceptionally good turnaround time. I was a long term tenant and Andrea and her team never disappoint! I would recommend Mann to anyone considering renting in Bromley as Andrea is an expert on the area. Five stars!!!...
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Comment on agent fees
Not Applicable
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Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
this helpful
Andrea from Mann Lettings has been fantastic, really accommodating and worked with us to find an amazing property that worked with all our requirements. Mann provide a very responsive and professional service and we are delighted with our new rental property! I would highly recommend their services....
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Comment on agent fees
Good
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Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
I own an end of terrace house in Bromley area and have used a number of real estate agents in the past. Andrea and the letting Mann team are by far the best that I have worked with. Andrea knows very well the area and the market due to that expertise she was able to rent my house in a blink of an eye. Excellent agent. Very tenacious and knowledgeable. Highly recommended....
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Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
First time using Mann & Co and was very impressed with the number of potential good tenants they provided in a very short time of being on the market with them. Very good communication between the staff and myself....
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Comment on agent fees
Very competitive fees
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Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
I have found the Lettings Team at Mann in Bromley extremely helpful and responsive. Andrea has provided support for several years, making very practical suggestions about how to work through some minor issues. I have just put the property on the market and have had a lot of contact with Lauren who has gone the extra mile on several occasions. She has been very proactive and as upbeat at 5.30pm as she is first thing in the morning. I feel the lettings team and the Sales Team work really well tog...
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Oct 10,2015
Minithumbup
By:
Oct 10,2015
0 people found
this helpful
I had such amazing service from Natalie and Andrea in the office. They helped with every querie and got things sorted in amazing time.! Would defiantly use again if needed and will recommend to friends and family....
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Oct 09,2015
Minithumbup
By:
Oct 09,2015
0 people found
this helpful
Was very helpful with everything and quick with replies and helping me towards getting the place i really liked! thankyou for you help!...
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Oct 02,2015
Minithumbup
By:
Oct 02,2015
0 people found
this helpful
Both Natalie and Andrea were proactive in helping us let out our property quickly. Andrea has a vast array of contacts who were able to help us improve our property ready for letting. The photos taken were of excellent quality and showed the house off to it's best. The description of the house was well written, original and targeted towards the right market sector. Where Mann stood out for us, versus other estate agents, was the enthusiasm shown by Andrea to take on, what could have been, a diff...
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Sep 11,2015
Minithumbup
By:
Sep 11,2015
0 people found
this helpful
Natalie Walker and Andrea Clarke were extremely helpful in their service to us. We are first time landlords and Natalie especially was very helpful from the beginning right upto the point tenants checked in the property. Would like to use Mann Countrywide Lettings again....
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Sep 04,2015
Minithumbup
By:
Sep 04,2015
0 people found
this helpful
Both Andrea and Natalie are very professional, friendly and helpful. The photographs and property details of the house were excellent and gave an honest and truthful description of what was available. I have recommended Mann in Bromley to my friends if they are considering renting or selling a property. Highly recomended as the agents to use....
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Sep 03,2015
Minithumbup
By:
Sep 03,2015
0 people found
this helpful
Natalie and Andrea are both highly effective and friendly professionals. After I arrived in Bromley in urgent need of renting a property, they proved to be the best Property Rental duo on Bromley High St. Very highly recommended....
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Jul 20,2015
Minithumbup
By:
Jul 20,2015
0 people found
this helpful
Very good in communications and providing details on time. Commited on what they say and show. Feeling good to had deal with them. All happened and provided with in the timeline they given to me. Thank you very much once again....
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Comment on agent fees
A bit expensive than the others.
Was this helpful? Yes
Apr 03,2015
Minithumbup
By:
Apr 03,2015
0 people found
this helpful
Andrea & her team have re-let an investment flat on renewal on 3 occasions securing an improved rent each time. They are responsive, professional & helpful. They do a much more thorough job of evaluating prospective tenants than the previous agent I used. I intend using them for future lets based on this highly effective performance....
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Comment on agent fees
We discuss & agree a fee for each appointment which are generally reasonable.
Was this helpful? Yes
By: Lauren
Apr 15, 2015
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Thank you so much for your kind review, we are glad that you have been generally pleased with the service you have received. We do strive to set ourselves apart from other agents, especially when it comes to securing the best tenants for the property and the best rental price for the current market!....
Mar 07,2015
Minithumbdown
By:
Mar 07,2015
0 people found
this helpful
We went to the office paid down our holding deposit after problems with other agents and was told again the property was ours and yet again have been let down less than 24 hrs. Our family is going to be homeless in less than 2 weeks. This was after landlord and Russell instructed us to give notice...
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By: Lauren
Mar 09, 2015
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Hi Mr and Mrs Shepherd, I apologise that you had a bad experience with our agent. As was discussed with you when you paid your deposit, we were under the impression from the landlord that the property was still available and that they were happy for us to find tenants. Unfortunately some events are out of our control, such as the landlord's decision of which tenant to accept. We did try our up most to secure the property for you, even after firm objection from the landlord. We also endeavored to....
Feb 17,2015
Minithumbup
By:
Feb 17,2015
0 people found
this helpful
Andrea was absolutely superb on offering an idea of what is involved in becoming a landlord of a property. We are still deciding whether to sell our property or rent. But in the case of the later we will be using you as our agent. Yours Jayne Knight...
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By: Lauren
Mar 09, 2015
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Hi Jayne, thank you for your kind review. Andrea has worked within the estate and lettings industry for a number of years and so is glad that her experience has helped you understand the process of becoming a landlord. We look forward to hearing your decision and hope we are able to have the opportunity to work with you in the future.....
Feb 11,2015
Minithumbup
By:
Feb 11,2015
0 people found
this helpful
All aspects of managing my property were held in such a professional and informative manner. During periods of difficulty with the tenant Andrea always took steps to ensure my interests were preserved....
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By: Andrea
Apr 15, 2015
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Hi Peter, Thank you for your review, we pride ourselves on maintaining a professional approach in difficult and challenging situations, and being empathetic towards all parties involved. We are happy that you felt we helped to preserve your interests and look forward to continuing work with you.....
Jan 29,2015
Minithumbup
By:
Jan 29,2015
0 people found
this helpful
Andrea - would text me property details as they were new to the market and then follow up with a welcome phone call - always positive (even when I didn't like the properties she sent!) and incredibly helpful - she listened very carefully to my requirements and tailored her suggestions - meaning neither of us wasted our time. Natalie - very helpful and understanding of personal circumstances - did everything she could to secure a fabulous new home for us. Did exactly what she said she would...
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Comment on agent fees
I think the fees are a little high for the market - but the rent is affordable and you get a 5* service, so they\'re worth every penny.
Was this helpful? Yes
By: Lauren
Apr 15, 2015
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Thank you for taking the time to leave us a review, we are pleased to hear that you felt we delivered a 5* service! Communication is key to a successful business, and we are glad you recognised our efforts to keep you informed of new properties coming onto the market by both sending texts and phoning our applicants.....
Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
this helpful
I experienced a good service with Mann, I am a landlord and after a letter requesting me to get in touch I had a tenant presented to me within a couple of weeks. I am pleased with the service throughout the process of finding a tenant especially updates via text. I would certainly recommend Mann Countrwide in Bromley for letting....
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Comment on agent fees
All good thank you.
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By: Lauren
Apr 15, 2015
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Hi Ian, thank you for reviewing our agency, we are pleased to read that you would recommend our services and you found our text updates useful. We look forward to working with you again in the future.....
Jan 12,2015
Minithumbup
By:
Jan 12,2015
0 people found
this helpful
my renting experience has been so stress free with both Andrea & Natalie. From the initial viewing through the paperwork and moving into the property has been so professional, stress free. Always available to answer any queries and resolve any issues. I would thoroughly recommend Mann countrywide bromley to anyone who needs to find suitable accommodation fast and stress free. The staff are a credit to the company....
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Jan 07,2015
Minithumbup
By:
Jan 07,2015
0 people found
this helpful
I cannot rate Andrea highly enough - she is fantastic. I was apprehensive about the process of finding another flat to rent and she made it so easy and simple. Andrea is extremely knowledgeable and professional. Thank you!...
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Jan 07,2015
Minithumbup
By:
Jan 07,2015
0 people found
this helpful
I was initially sceptical about using a letting agent to find tenants for my property, however, I wouldn't hesitate to use Mann Countrywide in the future. This was due in no small part to the level of service I received from Andrea and Natalie at the Bromley office, it was outstanding. Andrea and Natalie kept me informed throughout the process, displayed a high level of professionalism and worked hard to find me suitable tenants. I received a good return on my investment in agent fees and woul...
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Dec 15,2014
Minithumbup
By:
Dec 15,2014
0 people found
this helpful
Due to there having been various complications since renting out my property, I have had to rely heavily on the prompt cooperation of the Bromley office. Both members of staff, with whom I have contact: Andrea Clarke and Natalie Walker, have always been quick to act on my behalf, when necessary, and have done so courteously and without fuss....
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By: Andrea
Dec 15, 2014
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Good Morning Richard, thank you very much for your review. Unfortunately whilst we cannot prevent all complications from arising, we are pleased you have felt we have tried to rectify all issues promptly and efficiently.....
Dec 11,2014
Minithumbup
By:
Dec 11,2014
0 people found
this helpful
Well, I've been looking for the right place for over 3 months. I had a "big issue" that was having a dog, So in many agencies after saying about the dog they didn't even let me finish talking... So after facing "agencies" horrified about my dog, not enthusiastic about my job (bartender) and not really keen at listening my needs I walked in this fantastic place where Andrea and Lauren talked to me looking in to my face, they called landlords and checking for real if they...
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By: Lauren
Dec 11, 2014
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Good Afternoon Tommaso, we are delighted with this feedback, the greatest reward in this job is customer care and focus, managing people's expectations and always striving to get this balance right. We hope you, your partner and Honey enjoy your new home.....
Dec 09,2014
Minithumbup
By:
Dec 09,2014
0 people found
this helpful
Exceptional service from everyone would highly recommend they really put themselves out to find a good tenant and achieved a fantastic rent...
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By: Lauren
Dec 09, 2014
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Good Afternoon Gayle, thank you for your continuous business, we are always here to help and assist in any way we can and are so pleased you would recommend our services.....
Dec 09,2014
Minithumbup
By:
Dec 09,2014
0 people found
this helpful
All great with the team, very friendly and helpful, always keep us in the loop on activities and helped find new tenants as quickly as possible....
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By: Lauren
Dec 09, 2014
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Hi Michael, thank you for your kind review. We feel a key part of our success is regular contact with our landlords' and we are glad you have recognised this.....
Areas covered
  • BR1
  • Bromley, Shortlands, Chislehurst, Orpington,
  • BR2
  • Bickley, Petts Wood, Downham, Farnborough,
  • BR4
  • Locksbottom, Biggin Hill, Westerham, Chelsfield
  • BR5
  • BR6
  • BR7
  • BR8
  • TN16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£245,000
  • Max: Β£260,000

Letting
  • Min: Β£0
  • Max: Β£0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
24 1 12 0 0 0 0 1 1 1
Mandy cook - upload your photo Mandy cook
1 reviews

About Mandy No description set View full profile
Natalie Walker - no image available Natalie Walker
Senior Lettings Negotiator
15 reviews

About Natalie I have worked for Mann Countrywide for the last 2 years and have seen how the Bromley area has developed. I grew up in South London too, so it will also be a place I can talk a lot about! Our office View full profile
Lauren Sellick - no image available Lauren Sellick
Administrator
2 reviews

About Lauren I am relatively new to the Mann Bromley Lettings team, up to now my overall experience has been fantastic; I feel we all work perfectly as a team. I feel I am a valuable member of a winning company. View full profile
Andrea  - upload your photo Andrea
14 reviews

About Andrea No description set View full profile
Laura Gillespie - upload your photo Laura Gillespie
2 reviews

About Laura No description set View full profile

Job vacancies

Please see a list of jobs available

Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee Β£50 per tenant

- Referencing Fee Β£75 per tenant

- Check-in fee - minimum of Β£72.00

- Tenancy Agreement Β£300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee Β£100 per guarantor

- Agreement of Guarantee Β£75

- And if the tenant is a company:

- Company Referencing Fee Β£175

- Β£125 for any extension agreements<

Other Charges:

- Change of Sharer Β£300

- Extension Agreements Β£125

- Outgoing reference fee Β£24

Optional extras if agreed:

- Express Move-In within 3 days Β£100

- Express Move-In within 5 days Β£50

- Saturday Move-In Β£60

- Change of Sharer Β£300

- Pet licence fee Β£75
Last updated at 2:32 PM 02/06/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:32 PM 02/06/2015 by allAgents

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