• James Smith
    James Smith
  • Andrew Barber-Wells
    Andrew Barber-Wells
  • upload your photo
    Lisa knight
  • claim your profile
    Krystina Jones
  • claim your profile
    Jamie Johnston
Whether a landlord or a tenant there are many reasons why you should choose to use Mann but here are just a few; * Branch Network - our network of over 110 branches extends from the Isle of Wight to Scotland delivering a standard of service we believe is efficient and effective to satisfy your letting needs. * Applicants � over 2000 applicants a week choose to register their letting needs with us allowing Mann to select the right tenant for you. * Staff � Mann�s staff are trained Read full description...in all aspects of the lettings business. Our experience and knowledge would be difficult to match and we pride ourselves on the number of staff that have passed the ARLA (Association of Residential Letting Agents) Stage One competency test. * Advertising � not only advertising on the web Mann advertises in over 100 local publications to maintain maximum interest in our client�s properties whilst vacant and to minimise the periods when rent is not being paid. * Company Contacts � we deal on a daily basis with national and international companies who are moving staff around the globe and throughout the UK to secure the very best tenants for our clients. * Local Contacts � through our branch network we have developed excellent contacts with local employers, investors and landlords that prove invaluable when searching for the right tenant.
Mann

30 High Street Beckenham
Kent
BR3 1AY

02031518052
Sep 07,2017
Minithumbdown
Lisa knight
Andrew Barber-Wells
By: 'kevan'
Sep 07,2017
0 people found
this helpful
on the 1st august completion date still no sold sign outside had to ring many times to find viewing results spoke to manager with no results sorry not recommended....
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Was this helpful? Yes
Aug 24,2017
Minithumbup
James Smith
Scott Matthews
By: 'Stewart Crocker'
Aug 24,2017
0 people found
this helpful
James and Scott worked hard and succeeded in finding us a very suitable tenant. They were very responsive and courteous throughout....
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Comment on agent fees
OK
Was this helpful? Yes
Jul 12,2017
Minithumbup
Lisa knight
Andrew Barber-Wells
By: 'M Roberts'
Jul 12,2017
0 people found
this helpful
As first time buyers, we could not have had better advice from Lisa and Andrews to help move along the purchase of our first home. While other agents can be a little pushy in showing potential buyers around a property, Lisa gave us plenty of time and space to look at the property and was able to answer any questions that we had. Great follow up after our offer was accepted - no question seemed too much and we always knew exactly where we were in the process....
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Comment on agent fees
n/a
Was this helpful? Yes
Jul 12,2017
Minithumbup
James Smith
Scott Matthews
By: 'Stafford Bunce'
Jul 12,2017
0 people found
this helpful
Rental side went very well. I was updated at frequent intervals & never had to 'chase' Both James & Scott were very professional & on top of it all the time....
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Comment on agent fees
Agent's fees were as agreed beforehand but there is a VAT query outstanding which is not James or Scott's responsibility,
Was this helpful? Yes
Jul 11,2017
Minithumbup
James Smith
Scott Matthews
By: 'Annie'
Jul 11,2017
0 people found
this helpful
James, Scott, Krystina and Lisa are big credit both in letting and sale to Mann in Beckenham. Not only they are polite, helpful, reliable and professional, they do make me feel welcome when I visit their office and sort out my queries very quickly. This is why I use their services since 2010. Highly recommended !!!...
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Was this helpful? Yes
Jul 11,2017
Minithumbup
Lisa knight
Jamie Johnston
By: 'Laura'
Jul 11,2017
0 people found
this helpful
Lisa was incredibly helpful in the purchase of our property. As first time buyers, she made the complete process from viewing properties to exchanging contracts very reassuring, often going beyond her duties to ensure we were supported throughout the purchase. Similarly, Jamie gave invaluable financial advise from the outset of our purchase, helping us to make well-informed decisions. We are very happy with the outstanding service provided by all at Mann and would highly recommend to any prospe...
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Was this helpful? Yes
Jun 28,2017
Minithumbup
Scott Matthews
By: 'Gill Coe'
Jun 28,2017
0 people found
this helpful
Scott Matthews of Mann & Co Beckenham has found us excellent tenants for our flat in Beckenham. This is a repeat visit to Mann & Co to find tenants and they are excellent. The thing I really like about Scott is that he keeps in touch and answers all our queries very quickly - you can always find him at work in the early evening when most people have gone home! Best of all he sorts out problems! A rare quality in business. We now have really good tenants thanks to Scott's professionalism ...
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Comment on agent fees
Mann & Co have charged fees that are well worth every penny! Good!
Was this helpful? Yes
Jun 25,2017
Minithumbup
Lisa knight
Andrew Barber-Wells
By: 'Tom and Sharon'
Jun 25,2017
0 people found
this helpful
As first time buyers our knowledge was fairly limited, Lisa is very easy to talk too and we found it easy to ask whatever we needed to. Jamie helped my Son with obtaining his first morgage, he is great and made things as easy to understand as he could! Everything went according to plan, also when Lisa was not in the branch we liaised with Andrew the Branch Manager who had full knowledge of the property we were buying which made us confident that they are efficient and on top of things I would h...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 08,2017
Minithumbup
Lisa knight
Lisa knight
By: 'YG'
Jun 08,2017
0 people found
this helpful
I could not speak more highly of the service Mann Countrywide provided us during the sale of our son's flat. It was my son who was selling, but he lived abroad so most of the business was conducted through myself as her father in the UK. From start to finish their approach has been friendly, professional, helpful and knowledgeable. Linda helped us market our property, initially, with some clever advice about how best to present it. Later on Lisa's experience and expertise was invaluable when...
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Comment on agent fees
Good
Was this helpful? Yes
May 13,2017
Minithumbup
Scott Matthews
By: 'Chris'
May 13,2017
0 people found
this helpful
Scott was very helpful and polite, always kept us upto date with what was going on. Working in customer service myself I would definitely say I received excellent service from Scott. Every went very smoothly. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
May 13,2017
Minithumbup
Krystina Jones
Scott Matthews
By: 'Emma'
May 13,2017
0 people found
this helpful
Krystina and scott were the ideal agents for us. They communicated with us at every step and made our experience a very positive one. Friendly, relaible and approachable....
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Was this helpful? Yes
May 06,2017
Minithumbup
Scott Matthews
James Smith
By: 'Anne and Ray'
May 06,2017
0 people found
this helpful
Scott, James and all the team are very efficient, polite and helpful, very quick to respond to any concerns we had....
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Was this helpful? Yes
May 03,2017
Minithumbup
Lisa knight
Andrew Barber-Wells
By: 'Mark Cross'
May 03,2017
0 people found
this helpful
Just wanted to say a big thankyou to Lisa and Andrew After much stress through lost buyers and solicitor complications we are very happy to now be moving a less than 48hrs. You were both very approachable and committed to the tasks in unsteady waters. I would recommend you both in the future Thankyou...
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Comment on agent fees
Ok
Was this helpful? Yes
Apr 26,2017
Minithumbup
Krystina Jones
By: 'Pardhy Singhania'
Apr 26,2017
0 people found
this helpful
The whole process was smooth and Krystina was really helpful throughout the process. From viewing to moving in which was in 3 days she managed everything really quickly and was able to assist in all queries....
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Comment on agent fees
Standard - good
Was this helpful? Yes
Apr 10,2017
Minithumbup
James Smith
By: 'James'
Apr 10,2017
0 people found
this helpful
The whole process was efficient and swift. Despite of the tight turnaround between viewing and moving in (one week), all necessary checks were completed with the team (especially Krystina) going above and beyond to ensure things ran smoothly....
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Comment on agent fees
Average for letting agents.
Was this helpful? Yes
Mar 23,2017
Minithumbup
Lisa knight
By: 'Carole & Terry Britnell'
Mar 23,2017
0 people found
this helpful
Company slow to start due to Christmas period. But Lisa was always working hard to get prospective buyers. She was approachable, helpful, polite and worked very hard to ensure we were happy with the process. Lisa went the extra mile and we are feel she is a huge asset to the company and this needs to be recognised. Thank you Lisa....
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Comment on agent fees
Same as most other agencies in the area.
Was this helpful? Yes
Mar 22,2017
Minithumbup
James Smith
Scott Matthews
By: 'Pamela'
Mar 22,2017
0 people found
this helpful
Scott, James, krisytina were very helpful and polite. Communication was excellent. Any problems I had was dealt with immediately. I wish them well for the furture....
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Was this helpful? Yes
Mar 13,2017
Minithumbup
Lisa knight
By: 'Gary Hook'
Mar 13,2017
0 people found
this helpful
Lisa Knight is a credit and a wonderful asset to your branch in Beckenham. Around August last year Lisa contacted me after having a valuation from them. I explained the situation with my agents at the time and explained why I was staying with them. She understood my position and said that she would keep in touch. In November last year I had an offer accepted on my property, this then collapsed. Lisa spoke to me late January/early February explaining she had a client who she thought would be...
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Comment on agent fees
Acceptable.
Was this helpful? Yes
Mar 10,2017
Minithumbup
James Smith
By: 'Chris'
Mar 10,2017
0 people found
this helpful
James and Team were very accommodating towards all whole letting of my property! Great photos and description on the website and offers came in very quickly due to their professionalism Very happy with the whole team...
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Comment on agent fees
Great, worth every penny
Was this helpful? Yes
Mar 10,2017
Minithumbup
James Smith
James Smith
By: 'Tom & Ams'
Mar 10,2017
0 people found
this helpful
James was extremely helpful finding our new tennants whilst we were living abroad, he was conscientious and I felt he had our best interest in mind. He managed everything making the process easy and quick with very little involvement on our side. This is all very recent but I expect a good continuing service for the upcoming tenancy....
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Comment on agent fees
Fees are very competetive
Was this helpful? Yes
Jan 09,2017
Minithumbup
James Smith
Scott Matthews
By: 'Georgina'
Jan 09,2017
1 people found
this helpful
Me and partner were very happy with the service we received and everyone was very helpful and professional and understanding....
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Was this helpful? Yes
Jan 09,2017
Minithumbup
By: 'Good'
Jan 09,2017
1 people found
this helpful
Scott, James and Krystina very helpull and professional. Flexible to arrange viewing times, quick answering our questions, able to negotiate with the landlord following our request. Special thanks to James, who showed us the property and give some usefull advise....
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Comment on agent fees
Agent's fees on average.
Was this helpful? Yes
Nov 28,2016
Minithumbup
Scott Matthews
James Smith
By: 'naoko'
Nov 28,2016
0 people found
this helpful
Both and Krystina are very quick and accurate on every communications and they didn't give me any space for concerns that you normally experience during the process. I really appreciate 3 of you. Thank you so much. Krystina who is administrator is really helpful and fast as well. Thank you so much, Krystina! Keep your good work to all. Thank you....
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Comment on agent fees
average
Was this helpful? Yes
Jun 17,2016
Minithumbup
Scott Matthews
By: 'DH'
Jun 17,2016
1 people found
this helpful
Scott - professional, thorough, clear, quick and sharp. He helped me to find a place to rent in Beckenham that was perfect for us. An excellent estate agent - would recommend him to anyone looking for a property....
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Comment on agent fees
Fees seemed fair.
Was this helpful? Yes
Jun 09,2016
Minithumbup
James Smith
Scott Matthews
By: 'Neill'
Jun 09,2016
1 people found
this helpful
Good communication and a quick turnaround in finding new tenants that resulted in no void period at all. I would recommend the team at Beckenham and will continue to use them for my letting requirements....
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Was this helpful? Yes
May 24,2016
Minithumbup
By: 'Stuart'
May 24,2016
1 people found
this helpful
Scott, James and Catherine were all extremely polite and helpful with all aspects of the tenancy agreement processing. All elements of the agreement were carefully explained and we were also able to meet the landlords directly which was a big help....
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Comment on agent fees
Fees were average for the area, however I feel they were a little high.
Was this helpful? Yes
May 10,2016
Minithumbup
Scott Matthews
By: 'Mikalito'
May 10,2016
0 people found
this helpful
Scott Mathews, a Senior Lettings Negotiator for Mann has done a very good job. His calm, was a great help to us when our apprehensions regarding a property search was at an all-time high. His approach of the situation, his knowledge and his remarkable diligence- abilities are rare indeed and extremely needed in the Letting field. If the quality of a firm's employees is an indication of future success, then Mann has a very bright future....
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Was this helpful? Yes
Mar 14,2016
Minithumbup
James Smith
Scott Matthews
By: 'Alan and Valerie'
Mar 14,2016
0 people found
this helpful
I am very grateful to James, Scott and Catherine Camp for their excellent handling of our property letting. Totally professional and efficient. Took all the weight off our minds. Delighted with the service....
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Comment on agent fees
Reasonable and worth the money.
Was this helpful? Yes
Jan 20,2016
Minithumbup
By: 'Bernie Holloway'
Jan 20,2016
0 people found
this helpful
I have been a client of the Mann team at Beckenham for about 18 months now. They are always helpful and responsive. First class all round service....
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Was this helpful? Yes
Jan 15,2016
Minithumbup
James Smith
By: 'Best TEAM'
Jan 15,2016
0 people found
this helpful
Verry nice team helpful and hard working. Thanks to James,Chloe, and Catherine All the best and keep going Cheers...
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Was this helpful? Yes
Areas covered
  • BR3
  • Beckenham, Shortlands, Hayes, West Wickham,
  • BR2
  • Keston, Anerley, Penge
  • BR4
  • South Norwood, Shirley
  • SE20
  • SE25
  • CR0
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £179,000
  • Max: £365,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 20 0 4 1 3 0 0 1
James Smith James Smith
Lettings Branch Manager
26 reviews

About James I have worked for MANN Residential Lettings for the last 5 years and been the lettings branch manager in the Beckenham branch for the last 2 and half years... As a Lettings Manager I have seen how the View full profile
Andrew Barber-Wells Andrew Barber-Wells
Branch Sales Manager
7 reviews

About Andrew I have worked in this industry now for over 11 years and thoroughly enjoy my job. Having starting in the lettings business and working up to manager, I decided upon a change in direction and moved int View full profile
Lisa  knight  - no image available Lisa knight
senior property consultant
8 reviews

About Lisa No description set View full profile
Krystina Jones - upload your photo Krystina Jones
2 reviews

About Krystina No description set View full profile
Jamie Johnston - upload your photo Jamie Johnston
1 reviews

About Jamie No description set View full profile

Job vacancies

Please see a list of jobs available

Fees









The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75
Last updated at 12:34 PM 02/06/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:34 PM 02/06/2015 by allAgents

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